Firefox Support Forum

I've tried resetting things, I told firefox to forget all my stuff when I deleted it and reinstalled it and this thing still isn't gone. I'm not a technical person and I don't really understand any of it.

Updated to 3.6.15 and all of a sudden You Tube stop working. Sound still there but no video is showing. Only black screen.

Other browser do work and sites like Metacafe and videos embedded in other places. Adobe flash is updated to latest 10.2.152.32.

Can someone help?

I have some old Java Console programs (6.0.20 6.0.21 6.0.22) that still reside in my Add-Ons box. I have not been able to get them to delete or clear out.

I may have to uninstall Firefox and lose all my settings in order to get the Add-Ons box to drop those old entries. At least, I suppose that would work.

My question is: Is there a way to clear out the Add-Ons box without having to uninstall Firefox?

Window xp high speed internet connection running firefox 3.6.15. shockwave flash is up to date 10.2.152.32

when on youtube, the video does not play. just a black screen, though the progress bar at the bottom seems to duplicate itself. I DO GET AUDIO. I do not seem to be having this problem on other websites.

doesn't crash, don't see any error messages.

This started happening after I upgraded to 3.6.15 this week. I happens in Firefox but not in Google Chrome.

When I click on a link in gmail it goes to https://mail.google.com/mail/?ui=2&view=bsp&ver=ohhl4rw8mbn4 A blank screen and the status says "done." This happens with old emails that worked before my upgrade. If I right-click and select "Open link in new window" it goes to the correct page.

I can't open any blank tabs, but I can right click and open a link in a new tab. I haven't changed anything, and I don't have the Ask toolbar at all, which is the only answer I could find on the forums, so it doesn't help in my case.

i feel like firefox has been hijacked by bing.....now when i type name ...instead of getting web page....up pops bing....have uninstalled bing bar on computer....deleted bing from search engine

i feel this is a terrible invasion of privacy....i do not need to be redirected when i know what web page i want.....if i want a search page i will google

After the computer has been switched on for a while and I try to access the internet - it fails to do so and the message I get is : -General Failure - followed up by the specific address/site which it cannot open. This is happening with increasing frequency especially when I try to open email links etc. I then switch off the computer and after a few minutes or even half and hour, i reboot and it then becomes possible to open whatever was not possible before. This is quite irritating however.

Vlad

Vlad

Okay I have a Persona on my toolbar that is being covered by the placement of one of my bars. I want to unlock the tool bars so that i can change the order in which they appear. On Internet Explorer you could unlock them and move them around.

A few selection of websites after fully loading become blank and start an infinite loop of loading. I reinstalled firefox once already and the problem persists. What can I do?

Hi folks,

I want to deploy FF 4.0 with customized user settings, but where is the "localized" folder for my prefs.js file? In FF 3.6.x we've extracted the setup.exe file and with sources we deployed our customized firefox. Now in FF 4.0 there are some folder missing in the new sources. Are there any documents which explain the deployment of FF 4.0? thanks a lot

I downloaded the latest firefox so I could use the firefox app for my new Iphone. I only have Mac OS X 10.4.11 and the new firefox wont run on it. Now whenever I open firefox I just get told that I cant run it on my OS. I want my firefox back! All my bookmarks, my addblocker. Safari stinks! I don't know how to uninstall it if I can't even open it! help!

I don't know what I did, maybe download a more recent version of firefox, but I no longer have any of the file/edit/view/history/bookmarks/tools/help bar on upper left hand of the screen.

I also lost the BACK button the refresh or undo button and the home button.

where did they go and how do I get them back?

Thanks

Jim F

I am running Windows 7 and have/did update to various 4 betas/release candidate. Have tried using various search engines to no avail. I am able to conduct initial search, results are displayed, unable to open links and lose all functionality in browsing causing freezing.

Yahoo, Google, Bing, all are affected.

The norton tool bar feature which identifies problem sites (safe web) is a good tool and has saved us from many problems. From past experience I feel it is something I must have.

I loaded firefox 4 and while I like the program I removed it because of the lack of that feature but would like to use FF4.

When I click on the bookmarks dropdown (on the line with the file, edit, view stuff) there is a small arrow at the bottom and top to scroll through my huge list of bookmarks that I really should organize better! Is there a way to make this small sliver bigger/taller? It is just so hard to get the mouse on that small area, especially on my laptop pad. Thanks Carwarr

The Coupon Buddy show up in my predefined components list in the toolbar options when I right click on my toolbar... there are other things in the list such as Bit Torrent Youtube Games and Music... and for every thing in the list the delete option is greyed out. I have searched the web for info on the coupon buddy but I cant come up with anything. I have kept my Avast Anti virus updated as well as my spybot search and destroy and scans have not come up with anything wrong. I am not sure when this found its way on to my computer and it is not listed within the programs and features within the windows control panel.

I've been using Firefox for about a year, and I use multiple tabs all the time. This evening, when I clicked to open a new tab, nothing happened. Firefox starts up and displays the first tab with the website I've specified, but when I try to open new tabs, nothing happens.