Firefox Support Forum

I print several EBAY labels a day. Just upgraded to firefox 29 (not realizing really what had changed - now regretting) and the built in PDF viewer no longer prints properly. It shows the label fine on the screen, but when sending to the printer (I tried two different ones) it just prints out two blanks pages. I tried a number of different printer settings and as i mentioned two different printers. Can't get anything to print now except two blank pages. If I switch the application settings in firefox to use an external 3rd party PDF viewer (e.g. Adobe reader 11, PDF Viewer plus, etc) those work fine. However, the default built in PDF viewer clearly broke in this new version. A very disappointing launch for me as this is critical feature for my use. Yes, I have a work around, but the point (and new bug) is still valid.

I think this is really a feature request, but I didn't see a forum for that. I used to use firefox almost exclusively, but switched to chrome when I started freelancing for a couple of different companies -- the identities feature of chrome really helps me keep my sanity by having a unique identity for each company. However, an issue has recently developed with chrome that made me switch back to firefox. The profiles feature in firefox seems to have gotten a lot better since I made the first switch, and I'm pretty happy with how it works ... with one exception:

With firefox, clicking on a link in a different application always opens in the default profile. With Chrome, it would always open in the browser window that was most recently active. This is a very intuitive behavior, as whatever I am doing in the other application (e.g. thunderbird, evernote, skype) is almost always related to whichever browser window I had opened last.

Any chance of this getting implemented? Or maybe there's already a way to do this? I found the following related topics, but neither helped with this question:

https://support.mozilla.org/en-US/questions/981608?esab=a&as=aaq https://support.mozilla.org/en-US/questions/983341?esab=a&as=aaq

I often get fed up with firefox, the only reason I stay with it is because of the 3rd party plugins, but this is a step too far.

I am so seriously pissed off with Mozilla Firefox, not just because of the new design but the complete lack of respect for your users.

I got a message saying that there was an important security update, it did NOT NOT NOT warn me that it intended to install a completely redesigned application.

Have you guys heard of change control management?

I am in the middle of working and I spend 15 hours a day online, now i have to figure out this AWFUL user interface.

I guess this is what you get when you have a bunch of amateurs developing software.

So what was it, did not one person in Mozilla figure NOT out that you need to tell users that an upgrade includes a serious change in UI or worse still did you know and think FFF..orget them we will just do it and tell them it is a security update.

Rather than creating this terrible user interface you should have focused on the biggest problem with Firefox MEMORY and CPU usage with the ability of users to figure out which tab is using memory or CPU,

If I had wanted a Google Chrome clone I would have installed Google Chrome, but I hate the Chrome interface. Do you not know that Google are the worst company in the world at designing a UI, their email is rubbish, the new adwords Keyword Planner should be used in schools and colleges as a "how NOT to design software"

What pisses me off is that you have the arrogance to think that you can just bulldoze over your userbase. If I were local I would come to your office ask which bright spark was in charge of this and punch them in the face.

I have seen others ask how to roll back and again in your ignorance you make pathetic excuses and lock the question, as you did with the guy here:

https://support.mozilla.org/en-US/questions/997424

well if you do that with me I will raise this on every blog related to Firefox. I wonder if there is any interest in creating a fork in the development?

I do not want to have to install an old version, I have a lot invested in my Firefox user interface which has been completely screwed up by this update. In addition to this I can't move the address bar and put it next to the menu and I can't move the tabs below the menus and toolbars.

You have also screwed up my colorful tabs which I need because of sight issues.

THIS IS MY DESKTOP do not DICTATE how I layout my screen!!

To call you complete F'ing Morons would not be enough!

Now if I roll back I am going to be facing nagware and security risks.

In future can you PLEASE respect your users by doing the following:

1. Do NOT install UI changes without informing the user and giving them a choice 2. ALWAYS include a feature to stick with the old UI 3. Allow users to stick with the old UI and still get REAL security updates.

I am so angry with you right now!

It's total mess on Mavericks (OSX), the UI's a joke, not to mention plain broken in a few ways... Any idea how to get it back to the way I had it configured, if not possible, then I'd like to go back to the prior beta release.

Thank-you.

IN FF28 it was possible to detach the refresh button from the address bar, but now the whole address bar is just one element. I am really used to have the button on the left side and not on the right side of the screen. I would love to have the opportunity back again to separate them!

Best, Robin

I know that firefox once put the tabs on top, but I had that fixed with setting in "about:config" the value for "browser.tabs.onTop" to "false". Now, after upgrading Firefox to v.29 this entry is still set to the false value, however, I can't get the tabs below the adressbar (which is super annoying). Any ideas how to resolve this?

Sorry guys, i am disgusted with this upgrade. 29 does not seem like a good ui update at all. The menu bar looks really bad and so does the tab. Furthermore this does not solve my other tab issue i have either in another question i have asked.

How can i revert back to my last version with all my tabs/windows/history restored? I will do a system restore if i have to and then cancel all automatic updates. I honestly dont care if it gives me a bigger security risk.

When Firefox starts we currently have the choice of the home page, a blank page or windows and tabs from last time. Can we have the newtab page added to the drop down choices in >Options >General ? I don't need responses that provide work-arounds such as those listed in How do I set the startup page to the new tab page? thanks.

The problem I have with Firefox is that when I log in to one of my email services (I use two different ones). In the past when I opened the log-in page my login and password (saved in FF) were already filled in so I just had to click "log in" button - it still is that way on the other email service. I had it set up this way for years, since many FF versions back (I have automatic updates on in FF so it is always up to date). Recently I was changing my passwords and I got confused when updating saved password so I decided to delete saved passwords for one of the email services and just logged in typing the password in manually and clicked 'save password' when FF password manager asked me. From that point on when I open the log in page from my bookmarks, the details are not there anymore, so I have to click on 'username' field to get the autocomplete list, choose my login name (there is only one) and then the password gets filled in and I can log in, so it's not the issue of password not being saved or filled in for my login but the fact that these details are not filled in from the point I open the login page from bookmarks, like it used to be and like it still is with the other service (for which I didn't delete and re-save password).. Now this might not be a big deal you might think but it is really annoying that I have to do extra step just to log in to my email especially that I log in to it frequently during the day and that I like things to work the way they are supposed to. I have tried removing cookies for that website, deleting and re-saving the bookmark (with fields already filled with details), deleting all saved password for that website and saving it again and nothing seemed to help. I will appreciate any help if anyone has the solution. Please do not suggest alternatives like using add-ons or using email client etc.

Not sure links are allowed but this is the link to the screenshot showing and describing the problem:

http://screencast.com/t/TKWVVogzmqI

I'm on win 7 pro 64, latest Mozilla 29.0.1

For instance, before the upgrade, I used to log into jud.ct.gov. The hyperlinks to various publications and websites internal to jud.ct.gov used to appear in red so that I could easily see and select the one I wanted. Now they appear in white and I cannot see them unless I hover the mouse over the item. At that point it turns red so I can see which link to click.

There were two upgrades very close together. I upgraded and now have 29.0. No matter whether I'm going to an address, typing into a box, or waiting for a website to load, the Mac "beach ball" will spin for a few seconds before loading. I use the default theme. I have minimal - (Xmarks and Trend micro), which weren't a problem before. Is there something I can do besides disabling the add-ons?

Thanks in advance for your help.

I leave a large number of tabs open, about 50, and firefox has yet to crash while I'm actively using it since the update but I have consistently returned from work or sleep to find a the crash reporter open. I wish I could troubleshoot precisely what it was via the text in the reporter, but I don't know what I'm looking for in the text provided by it. This has happened consistently for the past several weeks now.

I've updated my plugins, addons, drivers, windows, firefox. Have yet to run memtest, but I'm hoping the problem is an easy resolution besides that.

I appreciate all the help.

Prior to upgrading to Firefox 29, I was able to restore closed browser tabs by using the Ctrl+Shift+T combination. Since upgrading, however, I seem to be unable to do so. Even right-clicking on a tab and selecting "Undo Close Tab" fails to work.

Is this a bug? Have you changed the way this is accomplished? Or has that functionality been removed?

I'm running Windows 8.1 and was using Firefox seamlessly. Since the upgrade to Firefox 29, it keeps experiencing " Firefox is already running" errors. I then have to end it in task manager to launch it. I've deleted the parent.lock several times with no luck. I've uninstalled and reinstalled Firefox several times with no luck. I'm using Windows firewall and Avast Antivirus. I even uninstalled Avast temporarily, in case it was causing problems, no change. I have Firefox on my daughter computer and it's been upgraded to Firefox 29 as well. Her computer is running Windows 7 and experiencing no problems. Please help, I've resorted to using IE11. I don't like chrome, opera, etc and want to return to Firefox.

I saw the utter uselessness of version 29, removing many of the useful buttons etc. Once I saw it I pretty quickly went back up to v 28, a useful version. Since then it has gone back to v 29 4 times, despite being set to never update itself, precisely to avoid it doing this. Frankly this is a virus like behaviour. If the v29 was actually an improvement over 28 I would have updated to it, but it is crap so I do not want it. I have set everything to stop it updating and it just keeps updating itself to this useless version, probably going to have to go to pale moon now, a browser which seems to actually work and do what it is told.

I have downloaded a second flash player and it is still the same. Firefox has been crashing daily for a few weeks. I noticed that your adblocker plus was updated 6/4. Since then I have almost no use of firefox, because the Adobe flash player 13.0.r0 and Shockwave crash notices are constantly popping up. Could that update have something to do with why the flash players are not working? Below are an example of the crash details. Thanks for the help. I prefer your browser, but this has made it non-functioning.

In trying to fix it, a window came up that asked would I like to change it back to a previous working image, which was Windows XP. Although this computer is Windows 7, I clicked the box yes, and said I wanted it to work like Windows XP. I see in your Operating System below, that it reads Windows Xp, but this computer is actually Windows 7. I can't find that menu to change unclick and change it back, so that it is working as Windows 7.

Problem Event Name: APPCRASH

 Application Name:	FlashPlayerPlugin_13_0_0_214.exe
 Application Version:	13.0.0.214
 Application Timestamp:	5359c61d
 Fault Module Name:	StackHash_27eb
 Fault Module Version:	0.0.0.0
 Fault Module Timestamp:	00000000
 Exception Code:	c0000005
 Exception Offset:	6c2b92cd
 OS Version:	6.1.7601.2.1.0.256.48
 Locale ID:	1033
 Additional Information 1:	27eb
 Additional Information 2:	27eb358fe674a6f15dafe56d42bb9bf3
 Additional Information 3:	2f06
 Additional Information 4:	2f06c18113e6d7c00e6b91fa1fde84b6

Read our privacy statement online:

 http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:

 C:\Windows\system32\en-US\erofflps.txt

i use add ons like forecast fox which i liked at the bottom of Firefox

now they have removed and i have been relegated to use some stupid add on to replace the add on bar

it seems like FF is trying to emulate Chrome which also does not have an add on bar

so, is there anyway to display items at the bottom anymore, what gives?

Bring me back my old firefox UI. I hate firefox 29. It doesn't help me do things quicker and the those bl**dy curvy tabs! Try that with 20+ tabs open...

Please, please revert this retro step in your next version. There's nothing that I'd call an improvement. And a leaky bandaid in the form of an addon is waste of good intentions.

after upgrade to Firefox 29 all restore option disabled I did these step before post question 1.check history setting if not clear history after close 2.check about:config for possible change 3.search internet and here for similar problem with this update, FIREFOX 29

but i couldn't find anything Firefox doesn't restore tab or windows after close or even previous session Even after crash firefox didn't restore tab or I could select from menu

FF version: 29.0.1
O/S: Windows xp, SP3

html code: 
<head>
	<link type="text/css" rel="stylesheet" href="stylesheet.css">
...
</head>

stylesheet:
body {background-color:#F5FADC;color:black;font-family: Verdana,Arial,sans-serif;font-size:12px;padding-left:10px; padding-right:10px;}
h1 {text-align:center;font-size:30px;}
h2 {text-align:left;font-size:16px;}
/*p {font-family: Verdana,Arial,sans-serif;font-size:12px;}*/
ol.alpha {list-style-type:upper-alpha;font-weight:bold;}
ol.decimal {list-style-type:decimal;font-weight:normal;}
ul.no-bullet {list-style-type:none;}
.italic {font-style:italic;}
.bold {font-weight:bold;}
.normal {font-style:normal;font-weight:normal;list-style-type:decimal;}
.padded {padding-top:3px; padding-bottom:3px;}
ol {list-style-type:upper-alpha;font-weight:bold;}
ol li {padding-top:3px; padding-bottom:3px;}
ol li ol {list-style-type:decimal;font-weight:normal;}
ol li ol li ul {list-style-type:none;font-style:italic;font-weight:bold;}
ol li ol li ul li ul {font-style:normal;font-weight:normal;}
ol li ol li ul li ul li {padding-top:3px; padding-bottom:3px;}