Firefox Support Forum

For some reason every time I try I get a black circle with a diagonal line symbol, indicating I cant do it, ive already tried in Troubleshoot aka Safe Mode, its the same! Ive even deleted xulstore.json, still the same, I have no idea whats causing it.

This computer was set up back in 2015 and I never needed to use a primary password and I logged out of my computer and when I logged back in it was asking me to enter a primary password which I don't remember. Is there anyway that you can help me get it back or allow me to change it? Please get back to me as soon as possible. Please email me at [removed email from public support forum] Thank you.

Hi - I installed a fresh copy of Firefox. However, when I click on a desktop icon to start a program, I get an error message to "Enable Javascript". I checked the registry, and sure enough, "Enable Javascript" is set to "True". I disabled some extensions that I thought might be causing the problem, but that didn't fix the problem. Anyone out there who had this problem, and fixed it, kindly share your solution with me. Thank you, Nick M.

Firefox provides the wonderful accessibility setting to override any website's css with custom colors and fonts, but this breaks some websites. I was wondering if there was any way (either by default, an add-on, or css-hack) to set custom colors and fonts per-website? Currently the only way to do this is to manually turn the settings off when you want to browse a website that it breaks - it would be very useful to have a website whitelist. At the very least it would be useful to have an "accessibility" button in the toolbar that turns on and off css overrides.

Thanks

when using the search box for a query - if I type the letter between the s & f on keyboar- a popup box appears for bookmarks??? I trie- to uninstall firefox / reinstall. no help. same issue

Please help. I have a serious problem with my email set-up. The account I am signed up with here no longer has a working email access. I tried to follow the instructions at https://support.mozilla.org/en-US/kb/change-primary-email-address-firefox-accounts but the account wont let me add a secondary email address because it is sending confirmation requests to the DEAD email address.

Can anyone help?

Ciao, Kaelkitty.

WHEN DELETING OR REMOVING SEARCH OPTION IN SEARCH IT REMOVE BUT WHEN I RESTART FIREFOX THEY ARE ALL BACK HOW DO I MAKE MY CHOICE PERMINATE. 2 I WANT TO REMOVE MY RESPONSE IN SEARCH BEING MICROSOFT BING AND HAVE THE GOOGLE RESPONSE

Hi all,

After missing a few updates, I just updated from 1.06x to 114.0.2.

When Firefox relaunched, tabs no longer have a close button. There's always been an X on the right side of the tabs.

I've checked in about:config for anything "close button"-related, but things look OK to me:

browser.tabs.closeButtons = true extensions.tabmix.tabs.closeButtons.enable = true

I don't have any other tab-related extensions installed, and other than updating to 114, nothing changed.

Any suggestions, or other settings I should check? Did something change in the last few updates that affects tab buttons?

Thanks for any help! B

I followed the steps to import bookmarks from Chrome into Firefox but when I choose my dominant Chrome account the Chrome bookmarks did not show up in the "import all available data". (Weirdly Bookmarks from other Chrome accounts I have did show up).

How can I get the Chrome bookmarks to be available for import?

No matter what I do every time I close Firefox and reopen it all of the sites I am logged into log out.

I have reinstalled Firefox I have tried both beta and Enterprise versions. I have completely wiped all Firefox data from my appdata folders. I have refreshed Firefox multiple times. I have tried to mess with all the privacy, history, and cookies/cache settings and nothing has worked so far.

No matter what I have looked into the problem is not occuring the same for other people. It seems to be local to my PC however, as I am logged in perfectly fine on other Windows 11 PCs in my home.

The only major difference between the last time I used Firefox and now is that I reinstalled Windows11 to fix a bug with its calendar. I completely formatted so there cannot be any left over old Firefox files.

All my history, passwords and bookmarks got deleted on my local when I deleted my firefox account. This was not the intention and now I am unable to recover any of that? The logins.json file seem to be modified after this episode and I can't find a previous version. How to recover my passwords and history?

As others in the community have reported, Firefox--and ONLY Firefox--is now unable to access the Synchrony Bank account management site (https://www.synchrony.com/accounts/). I have two Synchrony credit cards and use this site multiple times per week; but about two weeks ago, attempts to login using Firefox began to fail, returning a "We're having temporary problems, try again later" error message. Synchrony tech support says that this problem is unique to Firefox--a fact that has also been reported by the community. I've used Firefox for many years and would hate to have to switch to another browser, but this is a serious inconvenience. It would be nice if you would address this problem promptly. Otherwise, I'm gone. Thanks.

My "iamtranslator" addon/extension badge is missing from my tool bar. It is listed as "enabled". Where did it go? I tried dis-abling it, rebooting, enabling it, rebooting. Nothing worked.

I opened my computer a couple of days ago and found that all my web pages are in dark mode. I saw one fix on the help page that suggested going to layout.css.prefers-color-scheme.content-override to fix the problem. The issue I have with this is I don't know how to access this page. I'm on a Mac Book running Ventura 13.4.1

I can't log into my xfinity account. I get the following: Secure Connection Failed An error occurred during a connection to oauth.xfinity.com. PR_CONNECT_RESET_ERROR