Firefox Support Forum

The VA is updating their website which is a joke. When I try to login to their website it puts me into a loop which keeps asking me to verify my ID. Frustrated, I changed back to Google and it worked fine. I don't know how to fix this or explain the problem anymore, but I really like FF but things like this makes me hesitant to continue to use it.

I have Firefox installed on Linux (Fedora), Windows, and macOS, and on Windows and Mac, I can use ctrl (cmd on Mac) + shift + Y to open the Bitwarden extension. On Linux, this instead opens the downloads library (which is normally ctrl + shift + j...). Is there any way to change the shortcuts on Linux to be the same as the other two OSes? Judging by the many many open questions on this site about changing shortcuts, I'm not holding my breath...

Using Win 10, I Yahoo email (in French) almost daily. When I return to English work about 1/3 of my screen is still in French in random words. I tried shutting down and rebooting, same thing. MS thinks the problem is with Firefox. Can you help? I speak French and English fluently but neither is my 1st language. In other words, I can still read the entire web page but it gets tiresome switching back and forth. Thankyou

I'm using Firefox 104.0.2 (64 bit) under Windows 11.

Under Settings I have selected Startup Open Previous Windows and Tabs.

I normally have more than a dozen tabs.

For the past few days, when I start Firefox my previous session is not restored and I just get the single Firefox tab.

When I got to History there is no longer a Restore Previous Session option.

How do I get it back?

Thanks

Ward Saylor

I have Ghostery installed and when going to a website the list of trackers Ghostery blocks shows up in the status block that Ghostery projects onto that web page. Then going to the security shield icon that Firefox has next to the 'Home' icon on the address bar, Firefox reports 'No trackers known to Firefox were detected on this page'.

Can someone explain the order of precedence for detecting and blocking trackers here? Does Ghostery intercept the web page load before Firefox analyzes the page for trackers? If Ghostery blocks trackers is this the reason Firefox does not detect trackers?

Running Firefox 104.0.2 on Windows 10 Pro - latest installed patches as of 9/21/22.

And finally does Ghostery (not running Ghostery Plus) keep a list of web URL and blocked trackers somewhere?

Thanks in advance for any feedback.

I have two accounts with at&t, one for my mobile phone the other for direct tv. every time i go to the at&t website the browser only allows me to use the credentials for the direct tv account. How can i get it to allow me to use the mobile phone account?

Today I thought it'd be a good idea to update my Firefox password with something newer and more secure. I have a lot of logins saved so just trying to be proactive. It turns out one password that isn't save however is my Firefox login. I'm signed in to it in the browser on my computer and phone but can't find it save anywhere. When I try to reset though it says that all my information like history, bookmarks, and logins will be lost. Some articles say that it will stop syncing, while others seem to say that it will be erased all together.

Is there any way I can avoid this? Somewhere where I can see the password for my Firefox account anywhere? It automatically logs me in on the website without issue so it has to be stored somewhere. Just not sure if it's somewhere I can view.

For my bookmarks it looks like I can create a backup and restore it, but my saved passwords would be a real hassle to try to type them all back in. Hopefully someone has been in this situation and found a way out without having to reset everything.

When I was looking at the site and login credentials I noted there are three accounts listed:

@hotmail.com - When I log into Firefox using this account I am granted access to bookmarks and related credentials. @gmail.com - When I try to login using this account, a message is presented saying I need to log in using the main account. This makes sense as this is listed as a secondary account.

My main concern is the last account - when I try to login using those credentials, I need to go through an account set up - including providing my age. So is this an account I should be concerned with, or can it be safely ignored?

Best regards! Loralie

This is specific to one website, but it is both new and unique to Firefox. https://playclassic.games/games/turn-based-strategy-dos-games-online/play-sid-meiers-colonization-online/play/

Prior to the last two <Firefox> updates (too many, too frequently!), no problem. Both keyboard and mouse were recognized. Since then, only the mouse, although everything's fine when I use Chrome.

Yes, I'm on the latest version, and have cleared caches and rebooted ... after every new version.

I was in my account on walmart.com earlier today. When I next tried to access it I was unable to get into the website using Firefox. Even if I simply type "walmart.com", it takes me to the log-in page but it doesn't allow me to log in. I can't even browse their website in Firefox. I restarted my computer (desktop), but that didn't help. I have always used Firefox to access Walmart. I tried my other browsers, and they work fine.

Hello..I need to get into a website that Firefox says is a "Potential Security Risk" and won't let me in. It is my companies website and I need to get in. How do I add this website to allowed websites. Thank you

Hi, I have trouble in login. I set 2nd authentication with wrong app, and I didn't backup my recovery key. I also formatted my desktop, so I cannot find recovery key, didn't set firefox sync, and all of my device wasn't connect with my ID.

In this case, how I can recovery my ID...?

And if I cannot recovery my ID, can I delete addon that already being distributed.

Well, I'm trying to make use of the option to delete cookies without deleting some that I allow, but apparently it's buggy. I want Firefox to clear cookies every time I close the browser, however, I manually added some exceptions and even then the browser deletes these exceptions when I close it, if I can add exceptions, it's so they won't be deleted when closing.

This is a duplicate problem of [[this post|https://support.mozilla.org/en-US/questions/1237229]], however the chosen answer is silly and not practical to implement because it requires a setting change after every restart. Yeah I'll try to remember to do that.... NOT!

I have dom.webnotifications.enabled set to false but these annoying notifications still appear. They require user intervention to close. I don't fing want notifications about anything, much less that I screenshotted something. Please tell me how to get rid of this crap so I don't have to download a third party add-on.

I am trying to switch from Safari to Firefox. I would like to transfer all of my bookmarks, passwords, account info and history to Firefox. How do I get everything tarnsferred to Firefox?

I keep getting alerts from Norton while browsing ran Norton's scan and MBAM then ran Norton's Power Eraser. I did not fine the source of the problem. I added an entry to my hosts file hoping it would block the IP but it doesn't seem to work, I may have done something wrong. The entry I made is: 103.224.212.246 0redird.com at the end of the hosts file. Below is the log from Norton security, the full URL is very long:

Category: Intrusion Prevention Date & Time,Risk,Activity,Status,Recommended Action,IPS Alert Name,Default Action,Action Taken,Attacking Computer,Attacker URL,Destination Address,Source Address,Traffic Description 9/8/2022 4:29:31 PM,High,An intrusion attempt by 0redird.com was blocked.,Blocked,No Action Required,Web Attack: Exploit Toolkit Website 115,No Action Required,No Action Required,"0redird.com (103.224.212.246, 80)","http://0redird.com/jr.php?gz=1OEmizLy7QYVD%2F%2B2wVJzO349fnNvVUhsTGdjbWhyaGllTWp3YzVnNkNISUJUcy90a3J0dk1WOVcvWFp1akhIZk9IV1gzSUhCUVlqelYzZGNPbEx3eUVIdGllWjlybTVQaGpMRWFLaEVZMSt4RURuLzFtQUI0WXowUU83d0VZM2JybmZ5WFZaaXVKTFJlM0tBeHg3R2Z6RTRHeXlybG1lYmFjSFBGSFZlY2FJNVBOREhZUEJDZWU3OFhyaDFiNEZwSU5Da0x6YndWaWNtc1RCVHZUWHBVMjREQ1RoVU1VRlFuUUduNmdwYW5LYWFTYjFaNVFWcnhmSGdWL1RTY3Nvc3k4TEpCaGdzeFlmeCsrS0FIb0pqazNrZFppUXRKZEg0MlFrNkUwSlRGRXJQaXNBRVFrdUhETENVMU45NDNYVmFuMzgyZHhBeTg4dS9FdlB2aXdKQ2pYL3RUVkNMeC9YSVZLcThLWkk1SkhiRnhtR2JiM3lZSTBncjJ1OTdqRkg3Nk5zS3JBR1E5M1NnU2Q0SmNpNlZkaE82ajRWd2hPd2hma0FEM1BXdC9RUmxQZnFldlF1NG5wSFRyZVBBNzBCanJKbGRDVEQ3YkU5TWUyYjUwejBHS2lvSmdtZmc5dWlWbG5xakFNR0xsU2tMS0syaUNFdHNwVFBVZmxqOHNmbCtXRldNaWx6MlpPTit5VDdpRTFNZi9nL3VHMUh0QVRuNU0yTmJYeU5DaDNKN2pQUXpLY0J2TkdxZTRwRklGRllzUzJWNUJBclhuRklKYTI1WWM2d1hScERqUGdPazhxR1MrR210cm13VUdpLzlySTRIK2kwempGUXR6UDZyMU1sWUd1S1FxTFBoZkMvTExKVWszSWxldzVHSHRJR3ZYMGlZWThOTXZ5TjFPOXBqWlROK1RpKzNNd09FWHZjc0hYQzJxSm9TQlR3ZjdFQ1lKd3gvY1JTTTh1VTYzOXg3MUxuNGRvOUhXQXBiN3ZhTndHMzc1dVVLUFIxQVpEck94UVRyRjVhWFpGMzhmM0pLOWsxRDVKdEVIdU1MV2crWnZoODFYL21wZ3FZWDRQZ2ZFcXhZRTNaZUQrWmdGMGNsQTRtZ1drdm1ENkVWV29EOWl3NUJHcVJxbTBRd1o1aGVYbHZJMmZhaG1BWEpBQ2NIOTBrbktVcWxySmdONDFXZTlrdVNDVThNczFvQnkxdzllakFZS0pveUswNzJkd0ovMHhpL0Y5OUpFYmsyTXVHdkxqSXJDNFlJQmk3MERCOTBXZ1Q2VjUzU0hpOXZ4d21QSjlkUGdRamxPZlJmUHJOOEdtbEVOdjhuWitVbjYwbkkxQmxEMTRRcHg5T1Z6MWprRXc0MEx5VGMweEZLdFUyZ21LNGlXVm15d21jS3lkU25vZFFNejJTMWRaZ1F0Uk9WMlEyMFdNWHlPRUJoNXUvM2REUUNsU0NQY2ROcUNzaUlFMDBCZExab24rTTNpWjZTRk5SaUlZVSt6TkJ3S3JZTkdjbmJBWVVsODFic0g0V0FHKzBWLzRrOVNnUXdEemtLaTJrQzBPYlBWY29ZZ285VFVXeEwrK0Y0MDFhUUwyY295YUJCVDlBM3lTcW5pcGpPYVB3WXVIRXRPc0gxRUNrWGl2d1NXZDlsVVExUXdYdmdTZFk0SXlka2hoUVVJZGFjZ05vVzRYSkw1SzBXV0NaNHRQK3lmRFdXUzNDaGpuTWZMV0ZzVnFEaWxmTTBMMTBEOUNBRkt5cFFUZW9QeTlJWnhTODQveEZnZHREY0d1QWhNdWdkcDFwcU1BTkRQdVIwTTcvclA5UzRtaXRlb0JkTXBLMHJqYy94RzhXaDk5SEdHT01WWWl1b2ZlV3Z6NDlVTWloRnVQNnpsNUc2c2RQYTl5bHkzKzNhK1laeE9wbXRDTTJ2V3VNZ2lsWWdTWkJ5UlVoWnRlM0tzVjNuNmMwSXVMUFJreFFNdmN3byswNHgrSVlIbzVENGdaNHM1cWJNUy9LbU9MSWNwUklaQT09&vs=1024:576&ds=1920:1080&sl=0:0&os=f&nos=f&swfV=0.0.0&if=f&sc=f&gpu=Google%20Inc.%20(Intel)%20-%20ANGLE%20(Intel,%20Intel(R)%20HD%20Graphics%20Direct3D11%20vs_5_0%20ps_5_0)&anura_res=","FANMAN-PC (192.168.0.101, 2237)",0redird.com (103.224.212.246),"TCP, www-http" Network traffic from http://0redird.com/jr.php?gz=1OEmizLy7QYVD%2F%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&vs=1024:576&ds=1920:1080&sl=0:0&os=f&nos=f&swfV=0.0.0&if=f&sc=f&gpu=Google%20Inc.%20(Intel)%20-%20ANGLE%20(Intel,%20Intel(R)%20HD%20Graphics%20Direct3D11%20vs_5_0%20ps_5_0)&anura_res= matches the signature of a known attack. The attack was resulted from \DEVICE\HARDDISKVOLUME1\PROGRAM FILES\MOZILLA FIREFOX\FIREFOX.EXE. To stop being notified for this type of traffic, in the Actions panel, click Stop Notifying Me. Any help will be appreciated, I can't find any info about this exploit inmy web searches.

A sync was forced and now my account has been disconnected. With it went my passwords. I cannot access my passwords because I don't recall my password. If I initiate a password change then, as the image warns, I may lose some, possibly of my passwords, etc. (Note: I did not have a master password setup).

If I wanted my browsers synced then I would have. To force me to sync is poor business practice. It's like going to McDonald's and ordering black coffee and what you get in black with sugar.

Now, before I leap to, gawd forbid, G___, what do you suggest I do??

Lastly, let me say that I don't understand why password syncing is supposed to allow a SSO across all Mozilla accounts. I'm signed in to Mozilla support, but then I'm not permitted to sign-in to my FF account. Unless you're going to tell me that Mozilla Support is in no way associated with FF, the rationale behind a SSO needs to change.

Hi there!

I recently had the misfortune of Windows crashing on me and my PC needing a repair shop to reboot it. In the process, I've been needing to download all my programs again, but thankfully I made a firefox account and was hopeful all my years of login info would be easy to boop back onto my PC.

However, when I attempt to access my logins, it bars me access and I can't sync it with my phone, an Android who has the firefox app. It keeps asking for a Primary Password, something I had before my PC was reset, but I only just put that back in and it won't allow me to input it or change it. I can't even transfer my information over from Chrome. It's really frustrating since while I know a variety of my logins, some of them I used firefox secure generated passwords on and I have to squint at my phone to tap them in.

Any help would be immensely appreciated, and I'm hoping if I reboot after my downloads are done that this might fix my issues. But if it doesn't, I wanted to type this up to be safe!

Trying to use ProctorU with Firefox 104.0.2 on Windows 11 Home, and I am getting the following message : "Monitor Count : You may only use 1 monitor during your exam. Your monitor count could not be found". I searched for possible fixes, and someone mentioned removing fingerprinters, and possibly also remove cookies and tracking content from Firefox enforcement. I removed all 3 and that did not help. I also tried clearing cookies and site data and also cached web content, this did not help. Is there some other setting in Firefox that might be preventing the detection of the monitor count? Any suggestions on how to fix this issue?