Showing questions tagged: Show all questions
  • Archived

Feedback on layout / colours / style as I was caught out.

I am sorry, I recently said that buttons to open the profile directory were missing. I was wrong. But when you look at the screen where it is described and then you see… (read more)

I am sorry, I recently said that buttons to open the profile directory were missing.

I was wrong.

But when you look at the screen where it is described and then you see the screen as I see it - with DARK THEME set you can see how/why I could easily miss seeing the button.

I feel there needs to be better ... separation (?) between the text and button. It is a lot easier to see in the light/default theme.

Asked by teeny_weeny 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Automatic updates not updating

OS: Pop!_OS 22.04 LTS Firefox: 102.0.1 I have the above version of firefox installed on my machine. I had noticed that automatic updates weren't being installed and did … (read more)

OS: Pop!_OS 22.04 LTS Firefox: 102.0.1

I have the above version of firefox installed on my machine. I had noticed that automatic updates weren't being installed and did a little digging. I removed the policies.json file, ran `sudo apt update` and `sudo apt upgrade`, and checked the software update store on my machine. None of these suggestions resolved the issue. I then noticed that whenever I would select `Automatically install updates (recommended)` and close firefox that the change would not persist.

I'm not entirely certain what the issue is at this point and any guidance would be much appreciated. Thanks in advance for your help!

Asked by surfninjas 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Microsoft teams link opening in browser instead of application

Good day, I have appointments that utilize Microsoft Teams for the sessions. On my desktop PC (Windows 10) and my wife's laptop (also Windows 10) the links open up the T… (read more)

Good day,

I have appointments that utilize Microsoft Teams for the sessions. On my desktop PC (Windows 10) and my wife's laptop (also Windows 10) the links open up the Teams app, and things work well. However on my new laptop (Windows 11, not my choice) the links open up inside of the browser and ALSO don't acknowledge the existence of the webcam, despite my telling the browser to work with it. Teams is installed on the computer.

Could someone please help me to either (or both) get teams to open in the application or get firefox to acknowledge that my webcam exists (other programs do work with it).

Thanks, Joe

Asked by joeachille 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

website blocked

When I try to go to co2coalition.org website a daddy daddy page comes up blocking access. How do I fix this so it with go to the website? … (read more)

When I try to go to co2coalition.org website a daddy daddy page comes up blocking access. How do I fix this so it with go to the website?

  • Archived

Cannot access a website - recent event>

I can no longer access a website (bt.com) using Firefox. A tab shows up "CA Authentication Adapter Connector" with a blank page. If I use Private Browsing I can access. … (read more)

I can no longer access a website (bt.com) using Firefox. A tab shows up "CA Authentication Adapter Connector" with a blank page. If I use Private Browsing I can access. Checked with BT and Apple (I use an iMac) and the issue seems to be Firefox. How do I fix. Is this due to the recent Firefox update? I can access using a different browser.

Asked by pat.elder 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Setting the application to open pdf files Firefox 102.0.1

In settings, the application for opening pdf files defaults to Open in Firefox. I change it to save file. Close re-open. Firefox opens all pdf files in Firefox browser.… (read more)

In settings, the application for opening pdf files defaults to Open in Firefox. I change it to save file. Close re-open. Firefox opens all pdf files in Firefox browser. I try reboot. Firefox opens all pdf files in Firefox browser.

I update and reboot. Same thing. Always opens in Firefox browser.

I change it to open with default application, close and reopen and verify settings say to use default application. (When I open a pdf in Nemo or Catfish, it defaults to XReader.) Firefox still opens pdf files in Firefox. I close and reboot. Same thing.

This version 102.0.1 (64bit) appears to have opening pdf files hard coded into the browser.

Asked by brian.paul.hanley 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Add-ons shorcuts (commands API) does not work on non-english keyboard layout

I have an add-on which listens for "Ctrl+Alt+T" shortcut. It works fine with English (US) keyboard layout, but does not work on the other (Russian in my case). However bu… (read more)

I have an add-on which listens for "Ctrl+Alt+T" shortcut. It works fine with English (US) keyboard layout, but does not work on the other (Russian in my case). However built-in shortcuts (for example Ctrl+T) do work on Russian layout, so I believe it is a bug.

Asked by nexus.chebykin 1 year ago

Last reply by Paul 1 year ago

  • Archived

youtube suddenly stops loading

Recently I have been getting an error where after some point in time youtube-related pages will stop loading when I try to open them or if they do load they will tell me … (read more)

Recently I have been getting an error where after some point in time youtube-related pages will stop loading when I try to open them or if they do load they will tell me I am not connected to the internet despite being connected to the internet. It will have occasional brief windows where it will load the site again before going back to not working but I have no idea what causes this change. I have tried clearing my cache/cookies and disabling my add-ons but neither of those things stop this from happening. Interestingly, if I restart in troubleshoot mode or open a private window, youtube will load perfectly. Any suggestions on what I can do to fix this issue?

Asked by kai_draws 1 year ago

Last reply by studysucceedenjoy98 1 year ago

  • Archived

Screenshot of webpages larger than the monitor screen?

I drag the handle to expand the area I want the screenshot of. But the highlighted area is only what is displayed on the monitor. How do i drag the handle so the scree… (read more)

I drag the handle to expand the area I want the screenshot of.

But the highlighted area is only what is displayed on the monitor.

How do i drag the handle so the screenshot also contains the next page?

Asked by gcotterl 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Print preview never loads

Hey, I just installed windows + firefox on a new computer recently. The first time I tried to print a pdf from this computer via firefox (as windows does not allow pdf pr… (read more)

Hey, I just installed windows + firefox on a new computer recently. The first time I tried to print a pdf from this computer via firefox (as windows does not allow pdf printing by default) and the print preview pops up with the loading symbol and just... never loads. Ever. I tried to switch to the default system dialogue via about:config and print.prefer_system_dialogue and setting it to true, but when I did that firefox just crashed every time I tried to print. I'd appreciate any help, as everything online in regards to this issue doesn't seem to help me at all.

Asked by coolestclown 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Debugging crashes in complex environment with no crash report

Hi all, I'm having a lot of problems with Firefox crashing pretty often. Sometimes once or twice a day. I most often see crashes in the middle of a Webex video conferen… (read more)

Hi all, I'm having a lot of problems with Firefox crashing pretty often. Sometimes once or twice a day.

I most often see crashes in the middle of a Webex video conference for work. But Firefox sometimes goes down in other situations that I see no pattern in.

This is Ubuntu 20.04, Firefox 102.0. Unfortunately, it's a complex environment to debug.

First, when firefox goes down, it rarely leaves a crash report behind. So I'm not getting any direct evidence as to what is happening. Second, I run with uBlock active and it is very difficult to function in the browser without long enough for the crash to happen. Third, I typically have several hundred tabs open. I have a lot of memory (64G) in my machine, and the machine doesn't act like it's swapping, so I don't think I'm running out of memory.

Any help getting to the bottom of what's going on is welcome.

Asked by jlquinn 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

browser

How do I stop updates browser 102.0.1? You guys are out of control. Every time you update my whole browser experience changes and I have to spend hours returning my custo… (read more)

How do I stop updates browser 102.0.1? You guys are out of control. Every time you update my whole browser experience changes and I have to spend hours returning my customization's. Do I have to use a different browser? I do not need this I have other things to do.

Asked by rossi.steven 1 year ago

Last reply by Firefoxuser 1 year ago

  • Archived

change default background color for pdf viewer

Hello, I updated to macos Monterey yesterday and I guess I guess I also my firefox updated to 102.0.1 (64-bit)... Anyway, I was very much used to have a white background… (read more)

Hello,

I updated to macos Monterey yesterday and I guess I guess I also my firefox updated to 102.0.1 (64-bit)... Anyway, I was very much used to have a white background in firefox's built-in pdf viewer when viewing pdfs that really have a white background (for example if you download it and check it with Adobe reader, or any reader other than the viewer built-in the browser).

Now the background color is gray, and it's not convenient for me at all. I could not find the magic setting that allow to changing this behaviour... I do not use themes, so I do not mind changing something there if needed.

Could any guru help here please ? That would be much appreciated.

Asked by gonzalez1814 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox updated and now all my book marks are gone. I looked at your help info and it is a rabbit hole. I tried to restore and they are not there. I need them desperately!!!

I updated and my books marks are gone. The help pages are really too much to go through - pages. I tried to restore them and they are not there. Please help.

  • Archived

font size and alignment of the page/gaps in few of the web site is too big and configuration is not applying to entire page/website

Hi Team, need your help pretty badly. font size and alignment of the page/gaps in few parts of the web site is too big and the configuration has not applied to entire pag… (read more)

Hi Team, need your help pretty badly. font size and alignment of the page/gaps in few parts of the web site is too big and the configuration has not applied to entire page. It is not affecting entire website with whatever i make changes in configuration I am keep using firefox for many years now, please help me to fix this.

└─(15:31:13)──> firefox --version ──(Sat,Jul23)─┘ Mozilla Firefox 102.0.1

please refer the snapshot attached to this thread the menu font and mail content font is not matching, mail content is bigger than it expected(zoom out/in and changing font size has different effects for some parts of page)

Thank you for any help.

Asked by vadirajks 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Automate toggling about:config values?

Windows 8.1, Firefox 102.0.1 I recently discovered that it is quite true that some folks (including the folks at Mozilla) store cookies in DOM storage. For example, it … (read more)

Windows 8.1, Firefox 102.0.1

I recently discovered that it is quite true that some folks (including the folks at Mozilla) store cookies in DOM storage.

For example, it is impossible to log into your Mozilla account (because you are not accepting cookies!) if you have set dom.storage.enabled = false using the about:config editor.

So, as you can see, those sneaky folks at Mozilla :) like to obscure "cookie" collecting by using DOM storage cookies instead of the usual cookies everyone complains about and have to be warned about by law. (I love the "I don't care about cookies" extension, by the way. It shuts up that completely asinine annoyance.)

As a test of sorts I would like toggle the blocking of DOM cookies on a regular basis by toggling dom.storage.enabled. Rather than going back and forth and toggling the value manually using the about:config editor I would like to automate the process, possibly with a Windows batch file or a script. Also, possibly, (just for fun) I would like to take this concept of the automating the changing of certain preference values into building an extension. If I ever learn how to properly code one, that is.

So, my question is -- Where is the dom.storage.enabled value stored? (I examined the pref.js file but it is not there unless it has some other name.)

Asked by dkwalton 1 year ago

Last reply by cor-el 1 year ago

  • Archived

How to view the date of an item in History

I am trying to work out if a cookie on a web page sent an alert to an ambulance chaser for a minor injury I received. One way to narrow the search is to look at the timi… (read more)

I am trying to work out if a cookie on a web page sent an alert to an ambulance chaser for a minor injury I received. One way to narrow the search is to look at the timing of my use of the webpages that day. The History tool in Library has a number of columns including Added and Last Modified. Both of these are blank in the listing. I can see no other place where a date might be requested or recorded. Sometime last Monday I did the relevant Google search- but when exactly? Was it before or after 16:16? Is it possible to find out in Firefox?

Asked by cvhorie 1 year ago

Last reply by Terry 1 year ago

  • Archived

Search Baron

My browser appears to be being hijacked by something called search baron. We ran malware; CleanMyMac and searched for add ons and extensions, we uninstalled and reinstall… (read more)

My browser appears to be being hijacked by something called search baron. We ran malware; CleanMyMac and searched for add ons and extensions, we uninstalled and reinstalled Firefox, went into Users and Groups to look for any entries for search baron....all without success.

PLEASE HELP ME!!

Cindy [removed phone# from public]

Asked by cindyd1 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago