Firefox Support Forum

Hi all, I'm having a lot of problems with Firefox crashing pretty often. Sometimes once or twice a day.

I most often see crashes in the middle of a Webex video conference for work. But Firefox sometimes goes down in other situations that I see no pattern in.

This is Ubuntu 20.04, Firefox 102.0. Unfortunately, it's a complex environment to debug.

First, when firefox goes down, it rarely leaves a crash report behind. So I'm not getting any direct evidence as to what is happening. Second, I run with uBlock active and it is very difficult to function in the browser without long enough for the crash to happen. Third, I typically have several hundred tabs open. I have a lot of memory (64G) in my machine, and the machine doesn't act like it's swapping, so I don't think I'm running out of memory.

Any help getting to the bottom of what's going on is welcome.

I am sorry, I recently said that buttons to open the profile directory were missing.

I was wrong.

But when you look at the screen where it is described and then you see the screen as I see it - with DARK THEME set you can see how/why I could easily miss seeing the button.

I feel there needs to be better ... separation (?) between the text and button. It is a lot easier to see in the light/default theme.

I have a website that will not load on a timely manner. It takes over a minute. I have tried Google Chrome and it works fine also Edge. This has only happened in the past 7 updates. Here is the website www.sanjosegasprices.com Any ideas why?

When I try to go to co2coalition.org website a daddy daddy page comes up blocking access. How do I fix this so it with go to the website?

I have an add-on which listens for "Ctrl+Alt+T" shortcut. It works fine with English (US) keyboard layout, but does not work on the other (Russian in my case). However built-in shortcuts (for example Ctrl+T) do work on Russian layout, so I believe it is a bug.

Recently I have been getting an error where after some point in time youtube-related pages will stop loading when I try to open them or if they do load they will tell me I am not connected to the internet despite being connected to the internet. It will have occasional brief windows where it will load the site again before going back to not working but I have no idea what causes this change. I have tried clearing my cache/cookies and disabling my add-ons but neither of those things stop this from happening. Interestingly, if I restart in troubleshoot mode or open a private window, youtube will load perfectly. Any suggestions on what I can do to fix this issue?

Both my computer and my tablet are logged into my Firefox account, the page at accounts.firefox.com lists both devices, yet for some reason they won't sync. I've synced two mobile devices before, and it worked fine. I've spent a good portion of today trying to figure it out, and have gone half mad from frustration. Please can you help me? Thank you!

I want to switch off (cancel) password save for one website. I have followed the recommended procedure and re-started Firefox, but it still saves the password after I do that. This is one set of instructions I tried following, without success:

https://support.mozilla.org/en-US/questions/1354505

My company just pushed out new group policies for Firefox that blocks use of Firefox Sync. That also, apparently, blocked use of my saved logins and passwords.

I can find the encrypted password files in my profile: key4.db logins.json

but I can't open them.

Is there any way to get my login and password information?

MJA

Why does Firefox suddenly ignore the fact that I checked the 'always ask me' box regarding where to download files and puts them in the downloads folder? this very annoying.

Recently I am unable to open PDFs in Firefox, but no problem with other browsers such as Chrome. I have not changed anything and the other posts about this problem did not provide a solution for my system. Photo attached shows the blank screen I'm given when clicking on a PDF.

I updated by mistake to a newer version and lost all of my bookmarks, passwords, and user names. How do I get back? I've tried using the fixes listed to import my bookmarks, but I cannot get them to work

Hi!

Will appreciate a little help. How to save changes made with Inpector? Seems like a simple question. But I can't figure out. Thank you so much in advance.

Best regards Erik

I am using firefox 102.0(64 bit) on windows 10. Recently some videos i watch have Error Code: 232011. Also I can't drag and drop shortcuts of certain sites to desktop or folders. It installs an empty file folder.

Starting about 2 weeks ago everytime I access Facebook, it starts reloading pages and I can't stop it. This is the only site I've had the problem with and it always starts happening when I have paged down several pages. I've tried changing settings, and even uninstalled the system and re-installed to no avail. Something has changed so please fix it!

I drag the handle to expand the area I want the screenshot of.

But the highlighted area is only what is displayed on the monitor.

How do i drag the handle so the screenshot also contains the next page?

I work at a small company I had to do a windows recover on a users laptop. He logged back in to firefox which had all of his passwords saved and now none of them are populating is there anyway to get them back? They are vital to his job.

Hey, I just installed windows + firefox on a new computer recently. The first time I tried to print a pdf from this computer via firefox (as windows does not allow pdf printing by default) and the print preview pops up with the loading symbol and just... never loads. Ever. I tried to switch to the default system dialogue via about:config and print.prefer_system_dialogue and setting it to true, but when I did that firefox just crashed every time I tried to print. I'd appreciate any help, as everything online in regards to this issue doesn't seem to help me at all.

I changed my firefox account password and lost all of my saved logins and bookmarks is there any way to restore it please help its very imp coz i dont have backup.