Firefox Support Forum

I'm working on a new computer, as my work laptop is being upgraded to Windows 11. In the meantime, I have logged into Firefox, but none of the login info that I had previously saved is available. I can still see it on my mobile browser, but not on this new laptop.

Am I just missing a step?

For years, it was possible to click "restore previous session" to get back all one's tabs after some problem. Now it's gone. Have you seen the hundreds and hundreds of people putting this question into Help? With no answers? Has this feature been unwisely removed with the latest upgrade, or hidden somewhere completely unintuitive?

I'm unable to open some commonly used websites including gmail. I get the following error message:

Secure Connection Failed

An error occurred during a connection to www.google.com. PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

hi to all team when i do a research in the link bar or even on google site bar it brings me back to the bing site ive got sometimes to try it 3 times befor it gives me the google result insted of shitty bing. Can you help me with this one

Currently the fonts at the top of the page (tab headers, address bar, search bar, booksmarks) are all set to a larger font. I don't know how they got changed but they are too big now. If I try change font size and style in settings nothing happens. It is not how it looked on first install and using another browser has font sizes of a more practical size. I have tried uninstalling/reinstalling Firebox and also doing a refresh and it doesn't change anything.

Its almost like a bug that has made Firefox set these fonts larger than they should and not able to modifying them again.

I cannot for the life of me work out how to fix this and its very off putting to the point, short of a full OS reinstall I'll have to start using another browser.

Firefox created a second Downloads folder/library when it opens a PDF to view in the browser.

file:///C:/Users/Name/Documents/Downloads/NightSkyNotesJan2022OrionDetail.pdf

I seem to remember finding lots of temp pdfs and other files in a temp folder under user/appdata/local or roaming and having to delete this files manually from time to time. Putting the files in an easy to find folder is a good step but my Downloads Library/folder had previously been moved to D:\Downloads via choose new target from the library properties. D drive is an internal HD, C drive is an SSD. Why didn't Firefox just use the existing Downloads library instead of creating a new one on the C drive?

Ideally, if you are viewing a pdf in a Firefox tab it would delete the file if you did not download it so it does not clog up your drives. If I know i want to keep a pdf I would save to my chosen folder and view in Acrobat instead of reading in a browser tab.

I agree with a previous post i saw requesting an option for the user to specify a temp file folder on another drive when viewing pdfs to preserve some life on the SSD boot drive.

Windows 10, Firefox 101.0.1

I'm unable to save bookmarks in most of my folders. I can occasionally get a bookmark saved in one folder, but it will disappear and many folders no matter what I try no bookmark can be saved. I also am unable to export new bookmarks from Chrome to Firefox.

I've tried everything on the 'Can't add, change or save bookmarks - How to fix' page and nothing has worked and it has been incredibly frustrating and I'm not sure where to go from here. Please advise.

I recently did a fresh install of Firefox, and now picture-in-picture videos are defaulting always to the top-left corner of the screen and to not stay always on top; each time I open a video or refresh the page and re-start picture-in-picture it reverts to these defaults and I have to manually change it each time. Previously the default had been always on top and would show up in the location & at the size of my previous usage. I would like to adjust the default settings to make that happen again, but I can't find where to do that. I'd appreciate information on how to do this. Thank you!

Hi Firefox team Hope you are doing well. Having been using FIREFOX for ages, continue to use it and tell others to use it.

For the last couple of days encountering a problem. I regularly visit www.tribalfootball.com website to read soccer news. Never had any issue. For the last two days, when I go to www.tribalfootball.com, the home page of the site comesup, but then automatically takes me to https://duta.in/tribalfootball-iframe.php after few seconds. Whatever I do to get back to tribalfootball site home page, it again takes me to duta.in website.

Don't know why this is happening and also don't know how to fix it. Uninstalled FIREFOX from my macbook and installed again but the issue still remains. Any help from you would be great. Note that I don't see this issue in Safari browser.

Thanks, Kumara

After the recent update, I have not been able to open a new incognito mode window with the Ctrl + Shift + Right-click keyboard shortcut, but I am still able to open a new window with Ctrl + N and new tabs with Ctrl + T. Re-installing the browser does not work nor does the shortcut work with the other Ctrl and Shift buttons on my keyboard. I have tested my keyboard and it does not seem to be the problem as everything functions properly on it.

Firefox 101.0.1 (64-bit) on Windows 7

The second tab does not close when I click the X.

The first, third, and subsequent tabs do close by clicking the X.

I can close the second tab either by right-clicking it and selecting "Close tab" or by right-clicking the first tab and selecting "Close multiple tabs > Close tabs to the right"

It's annoying, but not a deal breaker.