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Cant import old profile

Hello! I'm writing because I cant seem to import my old profile using this [tutorial]. I have followed it thoroughly, and every time I open firefox its still the same de… (read more)

Hello!

I'm writing because I cant seem to import my old profile using this [tutorial]. I have followed it thoroughly, and every time I open firefox its still the same default page that you get when u first download the browser.

Asked by Lunarinqs 1 day ago

Last reply by cor-el 1 day ago

Firefox will not open my msn.com email. Works fine on Chrome

Suddenly I cannot open my msn.com email service. I just get a blank page. I opened Chrome and the email opened promptly. Could it have become Blocked...if so, where wo… (read more)

Suddenly I cannot open my msn.com email service. I just get a blank page. I opened Chrome and the email opened promptly. Could it have become Blocked...if so, where would the list be, OR where can I check to see if that is the case. All other tabs open just fine

Asked by rogerbintz 1 day ago

Last reply by cor-el 1 day ago

Mozilla Firefox

How on earth do I update my Mozilla Firefox, I cannot play my Apple TV or Amazon Prime, which I am paying for, until I update it! I have tried really hard but am 78 and i… (read more)

How on earth do I update my Mozilla Firefox, I cannot play my Apple TV or Amazon Prime, which I am paying for, until I update it! I have tried really hard but am 78 and it's not happening!

Asked by joanniegilbert1 1 week ago

Last reply by jscher2000 - Support Volunteer 1 week ago

Updates

My update preference for Firefox is to download but I will install it. But it consistenly (over the last numerous updates) changes it to Automatic. I do not want Automa… (read more)

My update preference for Firefox is to download but I will install it. But it consistenly (over the last numerous updates) changes it to Automatic. I do not want Automatic updates. I want to control when it updates. I do not see this issue addressed anywhere. I have checked numerous times. Please help! My sincere thank you for your time and attention to my request for help. Sincerely, Nicolas

Asked by Nicolas 2 weeks ago

Last reply by Agent virtuel 1 week ago

backup to new phone

Old phone lost ,Firefox default browser , new phone Firefox is default browser and tried finding saved passwords failed, now trying to find backup and having trouble back… (read more)

Old phone lost ,Firefox default browser , new phone Firefox is default browser and tried finding saved passwords failed, now trying to find backup and having trouble backing up,cannot find location old folders I follow directions and cannot find what I'm promt to do. Switch is not found. .

Asked by Hooknoid 2 months ago

Last reply by Paul 2 months ago

Help upgrading from Macintosh Firefox 78.15.0 esr (64 bit). Maybe also Thunderbird 60.9.1

WED 21FEB24 The urgent issue is that in the last few weeks, many web pages do not load content, just a grey or white screen. Some will load the header. I am the Executo… (read more)

WED 21FEB24 The urgent issue is that in the last few weeks, many web pages do not load content, just a grey or white screen. Some will load the header. I am the Executor for someone's estate, and I am having this trouble with some financial websites that I must access to do the job.

Its been many years since I upgraded anything. It might be that Macintosh Firefox 78.15.0 esr (64 bit) and Thunderbird 60.9.1 are the newest revs that work with OSX 10.11.6 El Capitan. I have a 2011 MacBookPro.

I don't like the changes in the user interface that Apple put into OSX after El Capitan. But I may be forced to upgrade. Too late in life to learn Linux.

Maybe the minimalist solution is to upgrade Firefox. But that may require upgrading OSX, and Apple has made it really hard to do that unless you go to the very newest. OTOH I don't know if the newer OSX will run on my 2011 MacBook Pro. If I clicked on "software update" in About This Mac, what would happen? would it just start doing it, or tell me about it first?

The last time I upgraded something, probably Thunderbird but maybe it was Firefox, I had to learn a complicated process to copy & save the User Profiles (they are in a hidden directory), and then install them into the new rev. I don't want to go through that again. I just want to run the dmg file.

There used to be a Mozilla web page with all the versions & you could download the dmg file you wanted.

If I still have problems, I would have to buy a much newer computer. A several year old MacBookPro. But I don't like the "new" disk formatting method Apple created. It saves space by not actually making copies of files, but uses a pointer to one copy. So there is a single point of failure, which makes copies pointless. I want to keep using OSX Extended (Journaled) and I would have to have the seller of the computer do that for me, before I used Migration Assistant to put my stuff on it. I also hate the welded-on hard drive; being able to pull the drive is the best "broken hardware" solution.

I don't recall if El Capitan has the "OSX Recovery" system or if that happened in a later rev.

I use SuperDuper to make a clone of my hard drive as a backup & archive. I wonder if I could connect a copy on an external drive and then startup using the external copy. Then I could upgrade Firefox and see if it works, then do the same for OSX if necessary, and Thunderbird.

Suggestions & how-to info needed. TIA

Asked by FireFoxSucks 3 weeks ago

Last reply by jscher2000 - Support Volunteer 1 week ago

I have NEVER set a master password for sync

I bought a second laptop. The second laptop keeps insisting on a master password to sync passwords with my first. I have NEVER set up a master password on my first and I … (read more)

I bought a second laptop. The second laptop keeps insisting on a master password to sync passwords with my first. I have NEVER set up a master password on my first and I am stuck! There is no option to import from the SAME browser. My first laptop keeps downloading a CSV file that my second refuses to acknowledge that it IS a CSV file.

Firefox (on 2nd laptop) asks me if i want to save passwords and autofill, I always say yes BUT ZERO autofill. Back to the paper age. I have had to write down my pass words from my first and write them in every time. I have run every malicious software and sacn can I can find.

Ideas anyone please.

Asked by habershon 1 week ago

Last reply by cor-el 1 week ago

Transfer my Firefox program and settings to a new computer?

I will be receiving a new HP Laptop to replace a 2013 Dell Inspiron desktop and would like to to transfer my Firefox browser, settings and bookmarks when it arrives in a … (read more)

I will be receiving a new HP Laptop to replace a 2013 Dell Inspiron desktop and would like to to transfer my Firefox browser, settings and bookmarks when it arrives in a couple of weeks. Can you help with the easiest way for me, who has some knowledge but not the greatest at Tech. ? Thank you !

Asked by Richard Perry 2 weeks ago

Last reply by jonzn4SUSE 2 weeks ago

Content from the net not visible after updating to Firefox 115.8.esr

I have a PC with Windows 7 64b that I have updated after having synchronized with two laptops and one Android. After that Firefox works on all the units except the PC. On… (read more)

I have a PC with Windows 7 64b that I have updated after having synchronized with two laptops and one Android. After that Firefox works on all the units except the PC. On that I can see all Firefox shortcuts and Firefox account. But when I try to connect to a web place the screen is blank. I have also tried to sut down the computer and start again. No change. RAM memory is okay, storage on unit C: is a bit small and the CPU is Intel Core i5 3470@ 3,2GH instead of Pentium 4 and 4GH. Should I go back to an older version of Firefox that is not som demanding or is there someting else I can fix?

Do you have my e-mail address? bernt@bernt-lindberg.se

Asked by Firefox för Bernt 2 weeks ago

Last reply by cor-el 2 weeks ago

Cannot install any add-ons or themes: "Download failed. Please check your connection."

Hi, I cannot download & installed any add-ons or themes. After clicking the install button, I always get a red bar saying "Download failed. Please check your connect… (read more)

Hi,

I cannot download & installed any add-ons or themes. After clicking the install button, I always get a red bar saying "Download failed. Please check your connection.". This happens on Firefox, Firefox beta and Firefox nightly.

I did some googling and found similar posts from a few years ago. These seem to suggest I don't have the correct certificate used to verify extension signatures:

I checked my certificates and I don't have anything from "Mozilla Corporation - signingca1.addons.mozilla.org" (there's a screenshot of this cert in the first forum link above), so I think this is indeed the issue? I've attached a screenshot of my cert list where the Mozilla cert should be.

Please note I am on an M3 Pro macbook pro. It's a work laptop and I thought maybe our network settings were interfering with things, but my previous work laptop (Intel) could install add-ons just fine.

Would appreciate some help!

P.S. I found a workaround where I copied over all extension JSON and XPI files from my old laptop. So I am using my previous extensions just fine but still cannot download any new ones. Also I don't have access to my old laptop anymore so can't copy over any new ones.

Asked by yusufmahtab12 4 weeks ago

Last reply by zeroknight 2 weeks ago

iMac Firefox Won't Open

After wipe of drive and reinstallation of Ventura by the Apple Store, and migration from Time Machine, Firefox won't launch. It's there, but it won't open. Click the ic… (read more)

After wipe of drive and reinstallation of Ventura by the Apple Store, and migration from Time Machine, Firefox won't launch. It's there, but it won't open. Click the icon and the icon moves as if it were going to launch, but the app doesn't open. If I were to reinstall Firefox, would it sync with my settings and Bookmarks?

Asked by John 2 weeks ago

Last reply by jonzn4SUSE 2 weeks ago