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  • Solved

missing items in webpage on Surface Go

When I view Morningstar charts, such as the one at: https://www.morningstar.com/funds/xnas/vfiax/performance on my Microsoft Surface Go (Windows 10), in Firefox 93.0 and … (read more)

When I view Morningstar charts, such as the one at: https://www.morningstar.com/funds/xnas/vfiax/performance on my Microsoft Surface Go (Windows 10), in Firefox 93.0 and some previous versions, the legend does not display the line colors for the investment, category and index. The page is displayed correctly in Firefox 93.0 on my Desktop Windows 10 system, and when using Microsoft Edge on the Surface Go. Any suggestions?

Asked by dave505 2 days ago

Answered by cor-el 16 hours ago

  • Solved

I need Firefox to save a password on my home page

I need Firefox to save a password on my home page. I can't figure out how to get it to where it asks, "Do you want to save this password?" and I say, "Yes". I have tried … (read more)

I need Firefox to save a password on my home page. I can't figure out how to get it to where it asks, "Do you want to save this password?" and I say, "Yes". I have tried clearing my history (Can't find cookies).

Thanks for your help!

Asked by glemay777 4 hours ago

Answered by jscher2000 3 hours ago

  • Solved

2 ? Re; Upcoming Forced Change From FF 78.15 0esr to 91

Two questions re: the forced update from 78.15 to 91. 1: Will all bookmarks, and all other settings be retained? Is there a form of recommended backup in case of problem… (read more)

Two questions re: the forced update from 78.15 to 91.

1: Will all bookmarks, and all other settings be retained? Is there a form of recommended backup in case of problems (I currently use MozBackup, still)

2: Will the "Bookmark Tab Here" add-on work with 91? I need a user friendly bookmarking system, which was the reason I stayed with ESR in the first place.

Asked by dougjp 4 hours ago

Answered by jscher2000 3 hours ago

  • Solved

How to reset / undo Gmail links always opening in the same container?

I am not sure how it happened, but when I click on a link in my Gmail, it defaults to opening in the Shopping container. I cannot find a way to reset this behavior. I can… (read more)

I am not sure how it happened, but when I click on a link in my Gmail, it defaults to opening in the Shopping container. I cannot find a way to reset this behavior. I can only right-click on a link and select which container in which to open a new tab, but this does not change the default behavior thereafter.

Furthermore, I cannot see in the Firefox preferences tab a way to reset preferences for a specific container.

Thanks for your help!

Asked by c10 2 days ago

Answered by cor-el 1 day ago

  • Solved

Enabling addons on per website basis

Hi, I found some discussion related (https://discourse.mozilla.org/t/disable-add-ons-on-specific-website/33693) but no solution yet. This is imho a big flaw in the privac… (read more)

Hi,

I found some discussion related (https://discourse.mozilla.org/t/disable-add-ons-on-specific-website/33693) but no solution yet.

This is imho a big flaw in the privacy of users.

There are trivial cases, for example if I use a YouTube downloader plugin, I obviously want it to monitor my browsing ONLY when I'm on youtube.com...

And there are some critical cases: when I browse my web banking, or when I go on some trading website, I don't want my financial operations to be at risk because of an add-on that is very useful everywhere but on those site.

However, I don't want to exclude all the add-ons for those website too, that would be just too much.

I think there's already a coding base in place, since you can disable each add-on when using private windows. This could be enhanced by having a system of whitelist/blacklist instead. And this feature would actually make more sense than using a private window.

Another way would be to have this feature on per container, instead of per website, than would work well too.

People have different activities, and some requires useful plugins, that are very specific. I mean Keepass's add-on (for example) is useful everywhere, but many add-ons are related to one activity at a time.

For example, if I'm a marketer and want to analyze website, I'll use add-ons for having stats on metadata or keywords or even real time reports from Alexa or from AliExpress, etc...

But when I'm reading my email, I'm not happy those add-ons can see my data.

That would be tedious to disable all those plugins every time I change activity, especially since we are productive humans so obviously we need to alternate those activities doing multitask all the time.

And the private window option is not flexible enough for that kind of multitasking, when containers are.

I hope this helps everyone understand clearly why I think my request is not only a real user need, but also currently a flaw in users privacy since most people will not trade the comfort of their add-ons for some privacy concern they don't always understand...

I know this is some kind of feature request more than ask for help, but https://qsurvey.mozilla.com/s3/FirefoxInput/ is out of service so I don't know where to address my concern here.

Thanks for helping me pushing this idea forward.

Asked by Stopi 2 weeks ago

Answered by Seburo 2 weeks ago

  • Locked

deletion of firefox account with the email address [email address] as i have no longer got access to it

Good day Firefox support how are you.s today i would like delete my Firefox account with the email address [email address] i no longer have any access to it and the reco… (read more)

Good day Firefox support how are you.s today i would like delete my Firefox account with the email address [email address] i no longer have any access to it and the recovery codes tied to it

Asked by donovangregg 1 week ago

Last reply by Seburo 10 hours ago

  • Locked

deletion of firefox account with the email address [email address] needed as i have no longer got access to it

GOOD DAY MOZILLA FIREFOX SUPPORT HOW ARE YOU.S TODAY I WOULD LIKE YOUR HELP WITH DELETING MY FIREFOX ACCOUNT WITH THE EMAIL ADDRESS [email address] as i no longer have a… (read more)

GOOD DAY MOZILLA FIREFOX SUPPORT HOW ARE YOU.S TODAY I WOULD LIKE YOUR HELP WITH DELETING MY FIREFOX ACCOUNT WITH THE EMAIL ADDRESS [email address] as i no longer have access to it at all

Asked by donovangregg 15 hours ago

Last reply by Seburo 10 hours ago

  • Solved

Ask to save logins and passwords for websites

The check box 'Ask to save logins and passwords for web sites' keeps unchecking itself. It used to work fine. Now, it doesn't. And consequently, the sub-item 'Autofill lo… (read more)

The check box 'Ask to save logins and passwords for web sites' keeps unchecking itself. It used to work fine. Now, it doesn't. And consequently, the sub-item 'Autofill logins and passwords' won't work either.

Every time I open the browser to login to a website that has the login details saved, nothing happens. I have to go into settings every time and re-check the main checkbox (i.e. 'Ask to save...') in order to also activate 'Autofill...'.

This is really frustrating and annoying. Why won't the box stay checked? Hope you can come up with an answer. Many thanks.

Asked by MM555 1 day ago

Answered by MM555 14 hours ago

  • Solved

can't restore passwords or bookmarks

Please help recover my many passwords. Win7 had gotten corrupted; so I had a shop install Win10. In prep, I did a backup with the SW bundled with my USB Seagate BackupPlu… (read more)

Please help recover my many passwords. Win7 had gotten corrupted; so I had a shop install Win10.

In prep, I did a backup with the SW bundled with my USB Seagate BackupPlus. On the same drive, I did a backup with Win7's backup tool. I exported bookmarks.html and bookmarks.json to the drive being upgraded.

The shop saved & restored ONLY the tree under users/ ... and likely, not all of that. Searching what was restored yields no match for "appdata", "prefs.js", etc

Worse, the backups I took with the Win7 and Seagate tools also seem to lack the files needed to restore my many site passwords. I'm hoping you can tell me how to recover those passwords.

Asked by wdjohnson3 4 days ago

Answered by cor-el 4 days ago

  • Solved

Gmail Login page not working

Dear Sir/Madam, Hi, I am trying to login to my Gmail account, but the "Next" button on login page not working, I cleared all the cookies & datas, but the issue remain… (read more)

Dear Sir/Madam, Hi, I am trying to login to my Gmail account, but the "Next" button on login page not working, I cleared all the cookies & datas, but the issue remained, then I deleted my profile and created a new one, but nothing happened again, and at last I reinstalled firefox, but the problem not solved again, pls help me with the issue.

  • I am using Firefox version 93.0(64 bit) on Ubuntu mate 20.04.

Regards, Masoud Moti

Asked by masoud.moti 1 day ago

Answered by jonzn4SUSE 18 hours ago

  • Solved

Browser Cache breaks the website in Mozilla Firefox, but works fine on Google Chrome

Hello, I am a Web Developer, fixing a website for my client. After the page is cached in Mozilla Firefox the layout breaks, when I clean the cache everything is back to n… (read more)

Hello,

I am a Web Developer, fixing a website for my client. After the page is cached in Mozilla Firefox the layout breaks, when I clean the cache everything is back to normal. This issue is only present in Mozilla Firefox, I don't have that issue with Google Chrome.

Website URL: https://www.impeccablex.com/ Please see the screenshots attached, you can see the layout before and after.

I have tried almost everything that I could think of, don't know what to try next. Any suggestions?

Thank you in advance! Best Regards, Mario C.

Asked by cvetkovski.mario 1 day ago

Answered by cor-el 19 hours ago

  • Solved

SaveFrom.net Helper

The other day I downloaded SaveFrom.net Helper but then shortly after I deleted it. The program was deleted from the computer except that the green line with the program … (read more)

The other day I downloaded SaveFrom.net Helper but then shortly after I deleted it. The program was deleted from the computer except that the green line with the program name shows as an extension on the bar at the top of the Firefox page.

I cannot delete it. If I delete it once it reappears next time I load Firefox. The extension does not show up in add ons and extensions in Tools Firefox.

I have read an earlier reply that suggests delete Firefox and reinstall Firefox and that will get rid of it.

However, I am not anxious to try that as over time I have already extensions ad add ons and other customisation of Firefox, including all my bookmarks and I don't want to lose these and start again.

So here is my question. As the program is deleted and as their extension does not show up in Tools and then adddons, can I assume that the existence of the program name as an extension on one of the title bars at the top of Firefox is just an irritation and that this SaveFrom program cannot in any way add or do anything to my computer?

I can then live with it rather than deleting Firefox and starting again.

I would be so grateful for your help.

Thank you.

Asked by avwood 6 days ago

Answered by avwood 20 hours ago

  • Solved

SaveFrom.net Helper

The other day I downloaded SaveFrom.net Helper but then shortly after I deleted it. The program was deleted from the computer except that the green line with the program … (read more)

The other day I downloaded SaveFrom.net Helper but then shortly after I deleted it. The program was deleted from the computer except that the green line with the program name shows as an extension on the bar at the top of the Firefox page.

I cannot delete it. If I delete it once it reappears next time I load Firefox. The extension does not show up in add ons and extensions in Tools Firefox.

I have read an earlier reply that suggests delete Firefox and reinstall Firefox and that will get rid of it.

However, I am not anxious to try that as over time I have already extensions ad add ons and other customisation of Firefox, including all my bookmarks and I don't want to lose these and start again.

So here is my question. As the program is deleted and as their extension does not show up in Tools and then adddons, can I assume that the existence of the program name as an extension on one of the title bars at the top of Firefox is just an irritation and that this SaveFrom program cannot in any way add or do anything to my computer?

I can then live with it rather than deleting Firefox and starting again.

I would be so grateful for your help.

Thank you.

Asked by avwood 4 days ago

Answered by jscher2000 21 hours ago

  • Solved

‘Why can't I bookmark a URL that leads directly to a PDF any more?

‘Why can't I bookmark a URL that leads directly to a PDF any more? The favorites star no longer displays in the address bar. I click on the link, the PDF opens but no abi… (read more)

‘Why can't I bookmark a URL that leads directly to a PDF any more? The favorites star no longer displays in the address bar. I click on the link, the PDF opens but no ability to bookmark it!

Asked by ricosoma 23 hours ago

Answered by jscher2000 20 hours ago

  • Solved

The addresses of people who have never used my computer are showing up in my autofill.

In my "saved addresses" list under the Privacy and Security section of Firefox Settings, there are two addresses of people that have never used my computer. One formerly … (read more)

In my "saved addresses" list under the Privacy and Security section of Firefox Settings, there are two addresses of people that have never used my computer. One formerly went to my school, and the other is a stranger. I can think of no way that they could have had access to my account at any time. Are there any other possible explanations for this?

Asked by tjnpo 1 day ago

Answered by jscher2000 22 hours ago

  • Solved

Certain Emojis Not Showing Up - Replaced With Small Box With Letters/Numbers

Certain emojis are no longer showing up for me while using Firefox. They will show up as as little boxes with numbers and letters instead of the actual emoji art. This do… (read more)

Certain emojis are no longer showing up for me while using Firefox. They will show up as as little boxes with numbers and letters instead of the actual emoji art. This doesn't happen with all of them, only certain ones. I have attached a few screenshots for reference.

Also, I have attempted to fix this issue by changing my default fonts, disabling addons, etc. Nothing seems to work. When I use Chrome, I have no issues seeing these emojis.

Thanks!

Ash

Asked by grubert.ashley 1 week ago

Answered by cor-el 1 week ago