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primary password

bold textI forgot my primary password on my PC and I have my account synced with my phone and i still have access to my passwords from my phone. can I reset the primary p… (read more)

bold textI forgot my primary password on my PC and I have my account synced with my phone and i still have access to my passwords from my phone. can I reset the primary passsword on the PC then re- sync it with my phone to restore all the login information? or would it also get deleted from my phone?

Asked by youssefaref0 5 hours ago

Last reply by Dropa 2 hours ago

lost bookmarks and saved passwords

i lost my bookmarks and saved passwords data saved in my account by resetting the password. Please help me how to get my bookmarks and saved passwords data. … (read more)

i lost my bookmarks and saved passwords data saved in my account by resetting the password.

Please help me how to get my bookmarks and saved passwords data.

Asked by rk.gone 2 weeks ago

Last reply by Randy C. 2 hours ago

Getting [object promise] when copying from IT Glue.

Hello, Since the latest upgrade to 111.0.1 i am unable to copy and paste passwords from IT Glue. IT Glue has a button to copy details to clipboard and when I do a paste… (read more)

Hello,

Since the latest upgrade to 111.0.1 i am unable to copy and paste passwords from IT Glue.

IT Glue has a button to copy details to clipboard and when I do a paste I get [object promise]

Asked by Alphanumbers 8 hours ago

Last reply by Dropa 2 hours ago

Lost passwords and bookmarks

When Firefox automatically updated to 109.1 tonight, I lost all my saved passwords and bookmarks. The bookmarks aren't in a file under 'Restore' in 'Manage Bookmarks' (b… (read more)

When Firefox automatically updated to 109.1 tonight, I lost all my saved passwords and bookmarks. The bookmarks aren't in a file under 'Restore' in 'Manage Bookmarks' (but I had saved them so I got most of them back). But I can't get my passwords. What happened?

Asked by kenhirschkop 1 month ago

Last reply by Randy C. 2 hours ago

Blue Box Appears around link (or control) when I Click on it for most Web Sites.

I am running FF v110.0 on Windows 10 (64). This version automatically downloaded and installed without my permission (I never allow any software to automatically update)… (read more)

I am running FF v110.0 on Windows 10 (64). This version automatically downloaded and installed without my permission (I never allow any software to automatically update) - I found out about this a week or so ago. I've also reset the update settings to what they've always been.

Anyway, since that upgrade I am getting a blue box around whatever control I click on. This occurs on most web sites. I've tried the various suggestions from years ago (troubleshoot mode, about:config 'browser.display.focus_ring_on_anything' and 'browser.display.show_focus_rings' = false). This does not occur on any other browser and didn't occur on Firefox until the latest update.

How do I get rid of this? It is very annoying with several web sites I use daily.

Thanks,

Asked by Bill 3 weeks ago

Last reply by TyDraniu 3 hours ago

Sites Do Not Work After Recent Update to 111.01

Since the update a few days ago, Firefox is crashing and some sites such as Trust Pilot, do not work at all on Firefox. I know it is Firefox because it works fine with Ch… (read more)

Since the update a few days ago, Firefox is crashing and some sites such as Trust Pilot, do not work at all on Firefox. I know it is Firefox because it works fine with Chrome. Even Google Search does not work right.

What is the problem?

Asked by suzanne77 6 hours ago

Last reply by TyDraniu 4 hours ago

I would like someone to take control of my PC to check if I have setup Firefox completely? Please Pensioner this is all new to me, thank you.

I am new to Firefox and I have no idea if I have setup everything correctly to secure my PC? As a Pensioner I am finding this extremely difficult and have no idea where t… (read more)

I am new to Firefox and I have no idea if I have setup everything correctly to secure my PC? As a Pensioner I am finding this extremely difficult and have no idea where to or how to get to any of the pages in Firefox to check if I have correctly secured my PC? Please would someone be kind to take control of my PC and check for me please? I would be most grateful for you kind assistance herewith.

Many thanks to all those who take the time out to assist others, we appreciate your time and kindness.

Thank you

Asked by lyndar1 6 hours ago

Last reply by thesilverhornet 5 hours ago

Problem with removing "other Bookmarks

I am trying to remove the "Other Bookmarks" folder from Firefox 111 on a Windows 10 PC. I have tried the fix from a couple of years back, using about:config and changing … (read more)

I am trying to remove the "Other Bookmarks" folder from Firefox 111 on a Windows 10 PC. I have tried the fix from a couple of years back, using about:config and changing the entry from true to false. The item is still flagged as false but, despite restarting Firefox and then Window, the folder is still showing. How do I get rid of this, for me at least, unnecessary folder?

Asked by leslie.coxwell 8 hours ago

Last reply by TyDraniu 5 hours ago

background too bright

I'm not sure how this happened but now having a hard time reading text because the background is so bright. I went to settings but was unable to find any way to change t… (read more)

I'm not sure how this happened but now having a hard time reading text because the background is so bright. I went to settings but was unable to find any way to change the brightness or at least a darker background cover. Please help.

Asked by bakerrrr 13 hours ago

Last reply by Terry 13 hours ago

When will TLS 1.0 won't be supported without exception?

Hi Firefox team, I searched online about TLS 1.0 support history events. Looks like Firefox previously (around year of 2020) stopped supporting TLS 1.0, but later re-ena… (read more)

Hi Firefox team,

I searched online about TLS 1.0 support history events. Looks like Firefox previously (around year of 2020) stopped supporting TLS 1.0, but later re-enable it to support some goverment TLS 1.0 website for COVID reason.

We now have a website(based TLS 1.0). That site is no longer available on Chrome, but it's still available on latest Firefox version by today(Mar 21, 2023). I'd like to know do you have a plan to officially stop supporting TLS 1.0 website again without exception? If so, when will it happen?

Thanks

Asked by renyinick2 23 hours ago

Last reply by jscher2000 - Support Volunteer 13 hours ago

Firefox "MV3 extensions button"

I was totally blindsided by the changes imposed by the switch to this feature. Having now read up on it I can understand the need for it, but IMHO the implementation is..… (read more)

I was totally blindsided by the changes imposed by the switch to this feature. Having now read up on it I can understand the need for it, but IMHO the implementation is... not optimal. Why do we have to have two "overflow" icons? Why could the two functions (traditional overflow list and new Extensions Management) not be maintained under a single button/function as before? (I don't care which symbol would be used, but splitting up the access to these functions? Come on!) AND why can we no longer order the items on the new overflow menu the way we want? --at least, I haven't found a way to move them around. Further, when extensions say that they "Can't read and change data on this site", does that mean that the extension is broken, nonfunctional, locked out, etc., or are we required to do something to restore it to functionality? -And if so, do we have to do this for every extension, on every site? Let me just say, not a huge fan at this point. Ugh.

Asked by seekow 19 hours ago

Last reply by jscher2000 - Support Volunteer 13 hours ago

uninstalling fire fox

Im trying to uninstall fire fox cause i prefer another browser but when i press uninstall it doesn't to anything and i tried to search up the problem but nothing pops up … (read more)

Im trying to uninstall fire fox cause i prefer another browser but when i press uninstall it doesn't to anything and i tried to search up the problem but nothing pops up

Asked by maljevicvanja 14 hours ago

Last reply by jscher2000 - Support Volunteer 13 hours ago

TINY TINY fonts in native firefox menus (eg bookmarks menu is in 2 point text)

The interface fonts in my firefox are impossibly tiny Specifically where it is an issue is when I go to bookmark a page - the menu interface is in TINY font and despite … (read more)

The interface fonts in my firefox are impossibly tiny

Specifically where it is an issue is when I go to bookmark a page - the menu interface is in TINY font and despite totally resetting firefox and creating a brand new profile etc etc

I have NOT been able to change it - I am at my wits end

I attach a screen shot to show you It also happens on the firefox home screen with frequently visited sites

PLEASE help me

Lily

Asked by Lily8Light 1 day ago

Last reply by Terry 16 hours ago

your pop up says firefox will edit pdfs

you are a bunch of nut cases. you post that you can help me edit a pdf then it takes me nowhere. I guess you have to have fired by McDonalds to work for firefox. very dis… (read more)

you are a bunch of nut cases. you post that you can help me edit a pdf then it takes me nowhere. I guess you have to have fired by McDonalds to work for firefox. very disappointed.

Asked by wwhs1960 17 hours ago

Last reply by cor-el 17 hours ago