Firefox Support Forum

Hi,

I was using FF on Ubuntu 22.04.4 LTS. Had version FF 120.x and playing video in Netflix worked fine. Then I updated to FF 124.x and playing video stopped with error F7355-1203.

I've checked the DRM setting and it is enabled, I checked addons and I have OpenH264 and Widevine installed, both set to always active.

I've checked installed codecs and I do have libavcodec58 installed. No update for that available via apt. I also have ffmpeg installed, no problem with that either. I can play Netflix videos in Chrome, but not in Firefox now. Something happened to Firefox when I updated from 120.x to 124.x. Today I updated to 125.x, same problem, Netflix video won't play.

I've unchecked the DRM setting and re-checked it, and that does reinstalled Widevine but does not fix the problem.

Any ideas what could be the cause?

I currently have a 'bad/rouge' session of Windows 7 Firefox (don't really know how that happened) open (7 'Windows', each with one empty Tab plus 1 'Window', with only 1 populated tab (Yahoo Mail)! I need to close Firefox in order to restart my laptop (strange things have been happening, including not being able to access the internet)!! On restarting, I want to be able to open Firefox with the previous session I had with my 8 'Windows', each with dozens and dozens of Tabs! Please help, I sorely need those many 'Windows' and Tabs!!!

Firefox can’t establish a connection to the server at wss://centralindia.stt.speech.microsoft.com/speech/recognition/interactive/cognitiveservices/v1?language=en

Firefox slows down when I use web developer tools, I use this whenever I try to save an image on Instagram or other sites that I go to just to save an image or look for the video using the web tools.

Is there a way to fix this issue it lags the browser or it freezes for a second.

Hi

I just added RSS extension. How can I add RSS feeds and see the data ?

EG https://www.lavanguardia.com/

Regards José

Whenever I select tab and then start typing in the page search box it automatically jumps to the URL/Address bar. This is not only annoying but it makes it difficult for me to see what I'm typing, and it often results in unwanted typing errors. I have yet to encounter a single longtime Firefox user who thinks this is a good idea, but I have met several who've decided to drop Firefox and start using Chrome just to be done with it. I've been using Firefox since early 2005 and I've mostly been happy with it but this is just to annoying to continue. I'm complaining because the feature exits, I'm complaining because there's no option to opt for those of us who find it annoying and will never become comfortable with it.

If there is a working fix that I've been unable to find, then please point me to where or what it is so that I can apply it.

Hi and thanks for your help. I was playing around with my DMARC settings for my new site and was looking around at who was hosting my WordPress domain for http://ibizignite.com, and Google directed me to GoDaddy. That was wrong. However, in my fooling around, somehow GoDaddy and this associate Westechnologies keeps popping up when I open up my browser after booting up my computer, and I cannot get rid of it. I don't know where to find it, because there is no associated extension anywhere in my extension list.

Here is the address that came up: moz-extension://dfdaa01e-fa7e-4241-8590-a19edb2ec40f/data/blocked/index.html?url=https://www.godaddy.com/forsale/www.westechnologies.com?utm_source=TDFS_BINNS&utm_medium=parkedpages&utm_campaign=x_corp_tdfs-binns_base&traffic_type=TDFS_BINNS&traffic_id=binns&

I tried to use another add-on to block it, and it does, but the darn site keeps appearing every startup after a fresh boot, and neither Westechnologies not GoDaddy appear anywhere in my Zone Map or anywhere else in my registry. Can anyone help me get rid of it please?

Hello. Our organization is experiencing an issue where sound settings are not carrying over correctly to Firefox. Specifically, this is with speaker settings. In multiple calling platforms (tested in Genesys Cloud and Teams), we are not able to adjust the settings for the speaker that audio plays from. We can adjust the default microphone setting, but not the speaker setting. This is only occurring in Firefox (works fine in Edge and Chrome).

Additionally, we've tried adjusting the default audio settings by going to Windows > Sound settings > App volume and device preferences, and changing the settings specifically for Firefox on this page. This does not work. When we check Teams or Genesys Cloud, it seems like Firefox is just picking any default without a rhyme or reason.

Any assistance would be greatly appreciated.

I've recently had a little video window appear in the bottom right corner of my browser screen. I can't find any control link to eliminate it other than closing it manually every time it appears. Where did it come from and how do I get rid of it?

When browsing with Firefox, scrolling with the up/down arrow keys intermittently causes the keyboard to be disabled. Trackpad and touchscreen still function, but keyboard becomes completely disabled, requiring a reboot.

This ONLY happens while browsing with Firefox browser. I cannot deliberately reproduce this, but it happens frequently - up to several times a day. It seems to be tied to multiple key hits on the down and/or up keys. This only happens in Firefox, not in any other apps, including Visual Studio.

This is a brand new HP laptop. HP support says that this is a Firefox support issue because it only happens on Firefox and no other programs or scenarios.

Can you please help me to identify, troubleshoot and resolve this issue? I am a software/database engineer but this is a little outside the scope of my knowledge. I should be able to conduct any tests or provide any needed feedback at a useful level with only a reasonable level of hand holding. I suspect that Firefox is somehow inhibiting or disrupting the keyboard driver.

Environment: FIREFOX 125.0.2 64 bit

Windows 11 Edition Windows 11 Pro Version 23H2 Installed on ‎2/‎13/‎2024 OS build 22631.3447 Experience Windows Feature Experience Pack 1000.22688.1000.0

Keyboard drivers: HID Keyboard Device

   ETD.sys            15.56.2.26           ELAN Microelectronics Corp. 
   kbdclass.sys    10.0.22621.1 (Winbuild.160101.0800)       Microsoft
   kbdhid.sys        10.0.22621.1 (Winbuild.160101.0800)       Microsoft

Standard PS/2 Keyboard

   ETD.sys            15.56.2.26           ELAN Microelectronics Corp. 
   i8042prt.sys    10.0.22621.1 (Winbuild.160101.0800)       Microsoft
   kbdclass.sys    10.0.22621.1 (Winbuild.160101.0800)       Microsoft

HP Envy laptop model 17t-cw000 Processor 13th Gen Intel(R) Core(TM) i7-13700H 2.40 GHz Installed RAM 32.0 GB (31.7 GB usable) Product ID 00355-61386-37102-AAOEM System type 64-bit operating system, x64-based processor Pen and touch Touch support with 10 touch points

Suddenly on my PC the icon of Firefox turned white on both desktop and taskbar. And whenever I try to open Firefox, it says, "The file or directory is corrupted and unreadable." And I didn't make any changes myself. So far it was fine. Now what can/should I do?

In recent attempts to join a few webinars I am now getting more and more "TLS Errors." I have noticed that many of the solutions to this problem involve actions that do not solve the problem but create larger issues. Do you have a solution that works safely? I am forced to use Windows 7 unfortunately due to work systems and a long story. I think this is my primary problem but I have to keep using it until the bitter end with this PC.

I appreciate your kind help. Thanks, Clay

I was using Amazon just fine a few days ago. When I tried to open an amazon link yesterday, I got the message: Secure Connection Failed. I tried updating my browser and clearing my cache and cookies. Please fix

I keep getting this message that pops up in a private window to restart to keep using firefox. Everytime I click restart Firefox, it closes my tabs and opens them again. However, 5 minutes later the window pops up again. Even after repeated attempts of updating, even doing a full restart on the computer, Firefox continues to send this window to me. The private window in the bar says about:restartrequired.

I've tried uninstalling Firefox with a fresh install as well as doing a Refresh of Firefox. Neither seem to solve this problem.

Hi,

I have managed to figure out ways to remove items from context menus from various pages here and around the web however it always seems to leave an additional unwanted separator line that I cannot find how to get rid of.

There are a number of additional lines I am looking to remove but the current one that is annoying me (based on most usage) is the additional line between 'Copy Link Without Site Tracking' and Search which is an add-on - Simple Context Search - https://tinyurl.com/yck5c (as shown in the attachment).

I did have 'search google for...' directly above the 'Search for Google' option which I removed.

I also removed 'Copy Link' which was above the 'Copy Link Without Site Tracking' option which I also removed.

Hope the above makes sense and any help greatfully appreciated.

Thank you

Greg

I have to put my face within inches of the screen and strain to see the text in Firefox browser menus, tabs, and search bars. How do I adjust the font size?

I'm not a programmer. If I need to enter code please be pedantic about descriptions of how to do that.

#!/bin/bash

# Verzeichnis erstellen
mkdir FoxyAddOnFirewall
cd FoxyAddOnFirewall || exit

# package.json erstellen
cat <<EOF > package.json
{
  "title": "Foxy AddOn Firewall",
  "name": "foxy-addon-firewall",
  "description": "A Firefox addon to control internet access for other addons",
  "author": "Your Name",
  "version": "1.0.0",
  "license": "MIT"
}
EOF

# background.js erstellen
cat <<EOF > background.js
var permissionManager = Components.classes["@mozilla.org/permissionmanager;1"]
                        .getService(Components.interfaces.nsIPermissionManager);

// Addon-Liste abrufen
function getAllAddons() {
    var {AddonManager} = Components.utils.import("resource://gre/modules/AddonManager.jsm", {});
    return new Promise(function(resolve, reject) {
        AddonManager.getAllAddons(function(addons) {
            resolve(addons);
        });
    });
}

// GUI aktualisieren
function updateUI() {
    getAllAddons().then(function(addons) {
        var addonList = document.getElementById("addon-list");
        addonList.innerHTML = ""; // Zurücksetzen der Liste

        addons.forEach(function(addon) {
            var listItem = document.createElement("li");
            listItem.textContent = addon.name;
            
            var blockButton = document.createElement("button");
            blockButton.textContent = "Block";
            blockButton.addEventListener("click", function() {
                blockInternetAccessForAddon(addon);
            });

            listItem.appendChild(blockButton);
            addonList.appendChild(listItem);
        });
    });
}

// Internetzugriff für ein bestimmtes Addon blockieren
function blockInternetAccessForAddon(addon) {
    var host = addon.getResourceURI("").host;
    permissionManager.remove(host, "allAccess");
    console.log("Internetzugriff für " + addon.name + " wurde blockiert.");
}

document.addEventListener("DOMContentLoaded", function() {
    updateUI(); // GUI beim Laden der Seite aktualisieren
});
EOF

# index.html erstellen
cat <<EOF > index.html
<!DOCTYPE html>
<html lang="en">
<head>
  <meta charset="UTF-8">
  <meta name="viewport" content="width=device-width, initial-scale=1.0">
  <title>Foxy AddOn Firewall</title>
  <link rel="stylesheet" href="style.css">
</head>
<body>
  <h1>Foxy AddOn Firewall</h1>
  <p>Welcome to Foxy AddOn Firewall!</p>

  <h2>Installed Addons:</h2>
  <ul id="addon-list">
    <!-- Addon-Liste wird hier eingefügt -->
  </ul>

  <script src="background.js"></script>
</body>
</html>
EOF

# style.css erstellen
cat <<EOF > style.css
body {
  font-family: Arial, sans-serif;
  background-color: #f0f0f0;
  text-align: center;
}

h1 {
  color: #007bff;
}

h2 {
  margin-top: 20px;
}

ul {
  list-style-type: none;
  padding: 0;
}

li {
  margin-bottom: 10px;
}

button {
  background-color: #007bff;
  color: white;
  border: none;
  padding: 5px 10px;
  border-radius: 5px;
  cursor: pointer;
}

button:hover {
  background-color: #0056b3;
}
EOF

# manifest.json erstellen
cat <<EOF > manifest.json
{
  "manifest_version": 2,
  "name": "Foxy AddOn Firewall",
  "version": "1.0",
  "description": "A Firefox addon to control internet access for other addons",
  "icons": {
    "48": "icon.png"
  },
  "permissions": [
    "management"
  ],
  "browser_action": {
    "default_popup": "index.html",
    "default_icon": "icon.png"
  }
}
EOF

# Icon herunterladen
wget -O icon.png "https://img.icons8.com/ios-filled/50/000000/firewall.png"

# Installationsanweisungen anzeigen
echo "FoxyAddOnFirewall wurde erfolgreich initialisiert!"
echo "Um das Addon in Firefox zu installieren:"
echo "1. Öffnen Sie Firefox und geben Sie 'about:debugging' in die Adressleiste ein."
echo "2. Klicken Sie auf 'Dieses Firefox installieren' unter 'Temporäre Add-ons laden'."
echo "3. Navigieren Sie zum Verzeichnis 'FoxyAddOnFirewall' und wählen Sie die 'manifest.json' Datei aus."
echo "4. Das Addon wird nun installiert und kann verwendet werden."

Hi, i locked my pc few days ago due to smart windows not recognizing my ( correct password ) repeatedly. anyway, im still trying to find a way to solve this issue.

now, i created an admin windows account get access to my old user files, found the bookmarks file. the only thing left for me now is the passwords file.i did not a Firefox online account before today

the only way currently if i did not solve the wind10 login issue is the find the passwords file physically just like i did with the bookmarks file.

can anyone help with this ??

thanks