Exporting my pocket list

Hi, I have sent an email to support but didn't receive an answer yet, so I hope someone here might be able to help me. So I've been trying to export my Pocket list, but… (read more)

Hi,

I have sent an email to support but didn't receive an answer yet, so I hope someone here might be able to help me.

So I've been trying to export my Pocket list, but didn't receive any my email.

After going over few of the support articles. I've noticed that my email didn't show up in the settings of Pocket. I have updated the email address, but I am not receiving the confirmation email.

I've tried 3 different email address.

Any idea what can I do? Thanks!

Asked by Dati42 12 hours ago

Last reply by Kiki 8 minutes ago

Captcha

Im not sure why but I'm asked to perform a captcha every time I open a new tab. Not sure why, but its quite annoying, only occurs on my PC not on mac or phone.

Asked by Abdullah Farooq 6 days ago

Last reply by mattc 41 minutes ago

Bookmarks are gone, can't add more

All of a sudden one day my bookmarks vanished. This is annoying, but what's worse is that I'm unable to add more. I click on the little star at the top to try to save a p… (read more)

All of a sudden one day my bookmarks vanished. This is annoying, but what's worse is that I'm unable to add more. I click on the little star at the top to try to save a page, and nothing happens. I go into the sidebar, try to do it there, nothing happens. I click Command D (on a Mac) to try it through the shortcut and nothing happens. I've tried signing in under different log ins to see if that's the problem, but that doesn't work either. I'm totally confused. Any help is appreciated.

Asked by jellyfish76u 3 days ago

Last reply by mattc 45 minutes ago

I have no bookmarks or bookmark bar this morning.

bookmark bar and all my bookmarks are gone I followed Support instructions, clicked on Manage bookmarks and went nowhere. I really need this function to work as I am sigh… (read more)

bookmark bar and all my bookmarks are gone I followed Support instructions, clicked on Manage bookmarks and went nowhere. I really need this function to work as I am sight impaired and can't use my phone for much. Please help.

Asked by Diane Bowers 1 day ago

Last reply by mattc 46 minutes ago

parent folder

hi in current version of ff on a win 10 pc. i have somewhere a fold in ff called "cars"., can anyone tell me how to locATE IT the advice i previously got no longer wor… (read more)

hi in current version of ff on a win 10 pc.

i have somewhere a fold in ff called "cars"., can anyone tell me how to locATE IT

the advice i previously got no longer works THAanks

Asked by bill 56 minutes ago

How to disable automatic translations

I'm having some trouble with automatic translations on firefox. I don't know if It's exclusive of firefox, but some websites, mostly wikis, open a "translate" field that … (read more)

I'm having some trouble with automatic translations on firefox. I don't know if It's exclusive of firefox, but some websites, mostly wikis, open a "translate" field that automatically creates a new website, wich causes the images and some other stuff on the website to break. I tried disabling the translation on about:config off, as show in some other questions, but it did not work. This is being really annoying because it keeps breaking websites unless i get to the original link.

Asked by Eduardo Valente 14 hours ago

Last reply by Eduardo Valente 57 minutes ago

email received from Mozilla

I received an email saying that I had to sign in in order to keep my account. I did not click on the link provided since I thought it might be a scam. Was this a valid e… (read more)

I received an email saying that I had to sign in in order to keep my account. I did not click on the link provided since I thought it might be a scam. Was this a valid email? If so, is signing in now meet the requirement to keep my account?

Asked by bmarkens 59 minutes ago

accordion controls don't work (open up) on any webside in firefox but do in other browsers

Regardless of website Accordion controls don't work / open to show information. These controls work fine in other browsers and work fine on the same sites. Is there a set… (read more)

Regardless of website Accordion controls don't work / open to show information. These controls work fine in other browsers and work fine on the same sites. Is there a setting I am missing. it also works on other macs I own. Thanks

Asked by Seymour Klausner 15 hours ago

Last reply by Balázs Meskó 1 hour ago

Secure connection failed

I read the The Times in the UK and have no problem viewing on my iPad and Google Pixel phone using the Firefox browser. However on my laptop using Firefox I get a screen … (read more)

I read the The Times in the UK and have no problem viewing on my iPad and Google Pixel phone using the Firefox browser. However on my laptop using Firefox I get a screen that says Secure connection failed and recommends contacting the vendor as there is no workaround. On microsoft Edge there is no problem I like Firefox but for me this is a major limitation. Any ideas or suggestions welcome

Asked by colinjordan18 6 hours ago

Last reply by Balázs Meskó 1 hour ago

无法同步,必须让手机扫描,手机用火狐浏览器扫描后却提示不是火狐浏览器的扫描。哪个大聪明相出的必须手机扫描却不做好基本功能的?

无法同步,必须让手机扫描,手机用火狐浏览器扫描后却提示不是火狐浏览器的扫描。哪个大聪明相出的必须手机扫描却不做好基本功能的?

Asked by peixin_32 15 hours ago

Last reply by peixin_32 1 hour ago

Automation ID are missing for Firefox

Hello Team My name is Sergii and Im C# Automation engineer and working with desktop automation for Firefox (latest version, 139.0.4). I have noticed interesting issue whe… (read more)

Hello Team My name is Sergii and Im C# Automation engineer and working with desktop automation for Firefox (latest version, 139.0.4). I have noticed interesting issue when for some VDI's (Windows Server 2019 Standart, OS Build 17763.7009) Firefox doesn't have Desktop Automation ID, while for my Windows 10 and Windows 11 machines everything is visible (Please checks screenshots). Do you know how to fix this? I have tried to install browser through the same Firefox Installer.exe file but looks like server detecting another OS version and downloading some another file... Thanks!

Asked by Сергій Кутаєв 1 hour ago

does enyone know how to stop techlorex from constantly popping up?

I just need some help to stop techlorex from popping up as its constant and all day every day, There is no app and I search the system but nothing comes up, It pops up … (read more)

I just need some help to stop techlorex from popping up as its constant and all day every day, There is no app and I search the system but nothing comes up, It pops up on one app I delete the app and it comes up on another one. Has enyone else had this problem and did you find a solution? Many thanks.

Asked by Paul England 2 hours ago

Last reply by Balázs Meskó 1 hour ago

  • Solved

Firefox now requires me to use a passkey

Firefox now requires me to use a passkey to log in to YouTube. I don't have (or want) a passkey. My computer locks up solid, and I have to reboot when I cancel the reques… (read more)

Firefox now requires me to use a passkey to log in to YouTube. I don't have (or want) a passkey. My computer locks up solid, and I have to reboot when I cancel the request for a passkey. I can log in to YouTube on my Samsung S10+ tablet and S25 phone without problems. This problem only occurs on my Windows 10 computer. It is impossible to bypass this issue.

Asked by Gary Hall 2 months ago

Answered by Gary Hall 1 month ago

  • Archived

firefox intermitent flickering

Firefox on new laptop windows 11. (AMD Ryzen 7 5800HS with Radeon Graphics) Firefox on new laptop windows 11. (AMD Ryzen 7 5800HS with Radeon Graphics) Have noticed onl… (read more)

Firefox on new laptop windows 11. (AMD Ryzen 7 5800HS with Radeon Graphics)

Firefox on new laptop windows 11. (AMD Ryzen 7 5800HS with Radeon Graphics)

Have noticed only when i use Firefox i get intermittent flickering on the screen. It does not effect browsing, though it has frozen on a couple of occasions. I don't know if that is connected or just something else.

I have tried two trouble shoot 'fixes' i found whilst looking for a solution and neither have worked.

1 - turning off recommended performance settings and hardware acceleration. 1b - turning hardware acceleration back on.

2 - checking in troubleshoot mode to see if it's an extension. Flickering happened in troubleshoot mode too.

Asked by Siluri 1 year ago

Last reply by Siluri 1 year ago

Problem Loading Page

I cannot get past the secure connection failed! I have cleared cookies, cache, etc. I have turned off the firewall, and restarted my computer more times that I can coun… (read more)

I cannot get past the secure connection failed! I have cleared cookies, cache, etc. I have turned off the firewall, and restarted my computer more times that I can count....

Asked by snowgoddess17 1 week ago

Last reply by snowgoddess17 2 hours ago

Secure Connection Failed

An error occurred during a connection to lankafriends.com. Peer reports it experienced an internal error. Error code: SSL_ERROR_INTERNAL_ERROR_ALERT The page you are… (read more)

An error occurred during a connection to lankafriends.com. Peer reports it experienced an internal error.

Error code: SSL_ERROR_INTERNAL_ERROR_ALERT

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem

Asked by rathnayakasenarath4 5 hours ago

Last reply by Paul 2 hours ago

Terrible performance on YouTube, after browser has been running for some time

I've had this issue for years, but it was always something I could live with. The Issue would only appear once every week or so. However, recently the issue seems basical… (read more)

I've had this issue for years, but it was always something I could live with. The Issue would only appear once every week or so. However, recently the issue seems basically happen on a daily basis.

After Firefox has been running for some time and there's a few other tabs open, The YouTube UI will periodically become completely unresponsive.

Just moving the cursor on top of Youtube will cause 100% + CPU in the Firefox task manager and the page is entirely unresponsive during that time (except video playback)...

This issue has persisted through reinstalls, new profiles and is also present without extensions.

This is a performance Profile of the Issue: https://share.firefox.dev/4kNlhKD

Any tips on how to maybe diagnose this are very much appreciated!

Asked by JSC 3 hours ago