Firefox Support Forum

I couldn't sign in to my Ring App and received Incompatible Browser error message. Ring Support told me the new version of their app, which uses my default browser to log only works with Chrome or Samsung Browsers (I've never heard of Samsung Browser). Furthermore, they said I had to delete Firefox from my mobile device in order to get Ring App to work.

This seems ridiculous. What's the problem here please??

I prefer to use Firefox, why do I have so many compatibility issues?

Hello,

FIrefox is not loading new pages from the home page- it will load history I've saved or previous tabs, but opening a new tab and searching or typing in a website won't connect. Uninstalling and reinstalling briefly fixes the issue but as soon as my computer enters sleep mode the same thing happens. IS there a way to fix this? It's been happening for about a week now.

I have been using Firefox on my Mac for years with no problems. Recently, however, I have been having trouble running YouTube. I get to the correct page for the video I want but the video itself does not show up, just the background for the page. Any idea what I might have done to create this problem?

I'm on a Mac running Monterey 12.7.4. I've been using Firefox for years with no issues. All of a sudden Firefox can't load any websites. Message: "We can’t connect to the server at www.XXX.ca." But Safari loads all websites with no problems. I can't figure this out.

I have logged out of one Gmail account and want Firefox to use another, but Firefox ignores the one I want to use. How do I get Firefox to recognize a certain Gmail account so I can receive mail?

When I restarted my PC and opened Firefox only 1 tab Open previous windows and tabs. All the other 6 disappeared. I opened 3 additional tabs, closed Firefox, and reopened Firefox and only the one same tab was there from the previous session. Why does the feature not work properly?

bold textExperienced Firefox browser session freezes a month or two ago. It seemed that some March/April '24 fixes/patches stabilized the app. They are occurring again with increased frequency. What should I do to avoid this problem or switching to another browser? Thx

I have enabled my new Theme but it keeps defaulting back to my old Theme. I have tried closing Firefox and opening new tabs. Opening a new tab also changes it back to the default theme. I have sent an image of the old theme. The new theme is Aurora Australis. And the second image shows this Theme enabled. What gives? Carl

Firefox Setup 125.0.2.exe popped a flag on Jotti's malware scan: ClamAV: Win.Trojan.Spora-7724442-0 I know this is going to turn out a false positive because VirusTotal came up with no flags but can someone at Mozilla get this flag cleared at Jotti's/ClamAV ? thanks

https://virusscan.jotti.org/en-US/filescanjob/20cqpwvtma

Hyatt.com can be loaded on other browsers but not on Firefox. There is just a blank page with no error message. There is an archived thread on support.mozilla.or called "hyatt.com". The suggested solutions don't work or are too complicated. So please solve the problem. And STOP archiving threads that are still an unsolved problem! Am using Win8.1 and auto-updating Firefox.

I don’t understand what Firefox is doing. For example, I used to start typing the first few letters of “weather.com”, which I visit pretty much daily, and it would auto fill “weather.com”. Now it auto fills every time with http://www.weatherbase.com/. I don’t know where that came from. Similarly, I used to type the first few letters of “duckduckgo.com” and it would bring up “duckduckgo.com”. Now it brings up a magnifying glass below the url with “Search with duckduckgo”. I am thinking it might be best if I can start over, i.e. clear out any information it’s saved about where it thinks I want to go, and start remembering the sites I am entering now.

I don't like getting recommendations in Pocket that you need a subscription to read. Why waste my time giving me the initial information on something, but then when I try to read it, I can't because I already have too many subscriptions. Seems like there used to be an option besides "Dismiss" to not show content from particular sites?

I have always been a Firefox user and all of a sudden I cannot get into my MS 365 Sharepoint if I am using Firefox, if I use Edge I can get into the accounts.

I want to use Firefox not big commercial browsers.

Kim Coontz [removed phone# and emails from public support forum] Work Email: [removed]

Hello dear community,

I have a program that continuously monitors the download folder under Windows 11 for a specific file and retrieves it. I download this file in Firefox, but the said program gives an error.

I have noticed that when files are downloaded in FireFox, they already appear in the Downloads folder with the corresponding file extension with 0 bytes and these are then apparently swapped or merged with the .parts file.

The problem is that the mentioned program now tries to retrieve the unfinished file, which then leads to an error.

Does anyone know if it is possible to customize Firefox so that the file only appears in the download folder when the download is fully complete?

Many thanks for your help :D

I know that there is a generic Linux iteration that can be downloaded, but it does not appear to allow for use on ARM64. Is there a way that I can download, install, and access Firefox on my Orange Pi 5 Plus?