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How does resetting my account work with Firefox Sync.

So I forgot the password for my account, if I reset it, and therefore reset all of my bookmarks history etc, can I recover them by syncing again with my phone or is the a… (read more)

So I forgot the password for my account, if I reset it, and therefore reset all of my bookmarks history etc, can I recover them by syncing again with my phone or is the account reset across devices?

Asked by steveman97 1 week ago

Last reply by cor-el 1 week ago

I can't recover my account

My email changed from a .com to a .org and I was forced to reinstall windows before I could change it so I can't recover my account, which has passwords I need attached t… (read more)

My email changed from a .com to a .org and I was forced to reinstall windows before I could change it so I can't recover my account, which has passwords I need attached to it.

Asked by infamousdrew 2 weeks ago

Last reply by Dropa 1 week ago

Passwords disappeared from sync account

For some reason my passwords went missing locally and when I went to sync them my account would not connect and the saved password was missing. So I went through the pass… (read more)

For some reason my passwords went missing locally and when I went to sync them my account would not connect and the saved password was missing. So I went through the password reset process to sign into my sync account and when I resigned into it to sync, there was no passwords on the account.

Is there any backup performed by mozilla or any other way to get like a backup of the online account passwords somehow. My local logins.json files are corrupt so I cant use them.

This is extremely disappointing if they cant be retrieved.

Asked by georgek3 1 week ago

Last reply by Seburo 1 week ago

Need one Firefox profile (sync) for home and one for work. Two different Pc's

I have completely separate bookmarks and bookmark toolbars on my work PC and home PC. I do log in on my home PC as to not lose my personal bookmarks and passwords. I acci… (read more)

I have completely separate bookmarks and bookmark toolbars on my work PC and home PC. I do log in on my home PC as to not lose my personal bookmarks and passwords. I accidentally logged into Firefox at work and it merged my bookmarks from my home PC. I logged out of Firefox on the work PC and removed the bookmarks that were imported from my home PC profile. I then tried to make a new account with my work email and login to sync on my work PC but it always says primary email needed and I'm stuck. I did go to about:profiles and add a work profile but that doesn't help me. I need to make a Firefox profile on my work PC with my work email address but the primary email thing gets me. Is there a way to do this with my current work PC bookmarks not lost? Thanks

Asked by Jimmy D 1 week ago

Last reply by FredMcD 1 week ago

Finally caved in and sync'd my desktop bookmarks to my laptop...it pulled in my Chrome bookmarks instead!

I've had my Firefox bookmarks configured just the way I wanted them for years, many years on my desktop. I finally caved in and thought it'd be nice to replicate those b… (read more)

I've had my Firefox bookmarks configured just the way I wanted them for years, many years on my desktop. I finally caved in and thought it'd be nice to replicate those bookmarks over to my laptop since I've been spending more time on that lately. I had a FF Sync account logged in on my desktop machine for a few years syncronizing to nothing. I've been been hesitated adding in another Sync member in case something went wrong....and it so did:

1. Once the laptop was logged into Sync, everything seemed pulled over just fine. However, the laptop bookmark toolbar was showing my Chrome bookmark toolbar items. Those are different for personal reasons (not relevant to this - but very important). I thought, "Oh well, that sucked, best I manually copy back my bookmark toolbar on the laptop and forget Sync." 2. However, I then noticed on my desktop that my original Desktop toolbar bookmarks now also resemble my Chrome bookmark toolbars. 3. So, somehow Sync'ing two FIREFOX browsers synced them with CHROME. That's not what's supposed to happen...is it? I wanted two instances of Firefox to replicate to each other...Didn't want Chrome involved. 4. Looking through the Sync properties, there are all these FF Sync options to choose from but I can't be sure what they do, and have lost faith in trying or wanting to at this point.

  • What I'd like to do is go back in time to a time before I initiated the Sync connection and get my *desktop* back to where it was before all this went wrong:

1. I am versed in managing Windows profiles, manually replacing Firefox profiles between computers (from the days before Sync existed) so, if that's an option, please provide the FF profile location in Win x64 and how to juggle and which of the profiles to juggle to take my desktop back in time to the way it was before I launched Sync with my laptop.

2. If there's a "Holy shit I screwed something up and need to undo all this mess" type of panic button/Hail Mary Pass option then please let me know.

If you need any additional information from me, let me know but I otherwise hope I've been descriptive enough as to what I'm struggling with.

Thanks, Ted

Asked by sparky.pine 1 week ago

Last reply by Dropa 1 week ago

  • Solved

syncing bookmarks, keywords etc. between old and new laptops

I am trying to transfer my bookmarks, open tabs and passwords etc. from my old laptop to my new one. It appears I have to do this with Firefox Sync under the preferences … (read more)

I am trying to transfer my bookmarks, open tabs and passwords etc. from my old laptop to my new one. It appears I have to do this with Firefox Sync under the preferences menu. However when I try to connect a new device, I am told to open the code scanner on my Firefox App, which sounds like I have to use a mobile? How do I scan the QR code using my new laptop?

Asked by e.gillam 1 week ago

Answered by cor-el 1 week ago

Unsync my Firefox account from someone else's computer from a distance when no password was required

Hi. I was visiting someone and while I was there, I synced my Firefox account to his computer so I could do my personal business on it. I had it set up so I didn't need t… (read more)

Hi. I was visiting someone and while I was there, I synced my Firefox account to his computer so I could do my personal business on it. I had it set up so I didn't need to log in before using Firefox, though. I've seen instructions for how to unsync a device at a distance that advise one to change one's Firefox password, but I am not sure whether this would work in my case since I didn't have things set up on the other computer to require a Firefox password. If I changed my password, would the other computer revert to requiring a password to open Firefox?

The second part of the instructions I read advise one to also change all one's other passwords: "If you don't change the passwords for things like your bank account, it would still be possible for someone else to log into your account on your lost device." I don't understand why this would be the case. Since I have over 200 passwords, this would also be completely impractical for me. Could someone please shed some light on this matter? Thanks.

Asked by Firefoxhunt 2 weeks ago

Last reply by Firefoxhunt 1 week ago

How do you organize synced bookmarks?

I've synced my desktop and cell phone. Now there are multiple folders named the same. Some with desktop bookmarks, some with mobile bookmarks. I have to search around to … (read more)

I've synced my desktop and cell phone. Now there are multiple folders named the same. Some with desktop bookmarks, some with mobile bookmarks. I have to search around to find the correct folder that has the bookmark I'm looking for. Would like to open bookmarks on either device and things look the same. How to I organize them that way. Thanks - Tom

Asked by cadenza2017 1 week ago

Theme lost after sync on two computers

I use firefox 99 and 100 on two different Windows10 PC with same account. I install and set a new theme from addon store on 1 but minutes later it change to default. I d… (read more)

I use firefox 99 and 100 on two different Windows10 PC with same account. I install and set a new theme from addon store on 1 but minutes later it change to default. I do the same thing one PC 2 and it happens again. Now both of them are default theme. I tested sereval time, it seems that when the themes are different, they'll all be set to default.

Asked by shifoshen 1 week ago

Does resetting Sync password clear data if I'm still logged in?

I recently had to wipe my laptop and didn't have a chance to back stuff up off it. Thankfully, all my tabs and passwords are synced with Firefox Sync, but alas, I don't r… (read more)

I recently had to wipe my laptop and didn't have a chance to back stuff up off it. Thankfully, all my tabs and passwords are synced with Firefox Sync, but alas, I don't remember my password. So I pulled an old laptop I hadn't touched in a couple years, it was still logged in to Firefox Sync -- I could see all my tabs and passwords there. But the password for Firefox Sync itself? Out of date, turns out it's wrong (must've changed it at some point and not updated.)

So now I'm forced to, eventually, reset my password. What to do? Well, it says it will clear all my data (passwords, tabs, etc.) At the same time, since I'm *already logged in* and can view all the data, I'm hoping it would just stay here locally when it gets wiped server-side, and then I could re-sync my tabs and passwords in. Does this work this way?

tl;dr if I'm already logged into Firefox Sync, and reset the password, will I still lose everything?

Thanks.

Asked by timeroot.alex 1 week ago

Last reply by FredMcD 1 week ago

Restore password after clicking on "erase passwords"

Hi I use Firefox account to save my id/passwords. I did a mistake by clicking on "delete all ids" (in french: "Supprimer tous les identifiants..." into credentials panel… (read more)

Hi

I use Firefox account to save my id/passwords. I did a mistake by clicking on "delete all ids" (in french: "Supprimer tous les identifiants..." into credentials panel. Is there a copy or something to restore a previous version of all my IDs/password ?

Thx in advance Christopher.

Asked by ouaibsky 1 week ago

Last reply by cor-el 1 week ago

Firefox 99.0 asking for master password twice

In security I have use primary password enabled. I have sync enabled. When I first open Firefox, the "Please Enter your Primary Password" dialog appears twice. At first … (read more)

In security I have use primary password enabled. I have sync enabled. When I first open Firefox, the "Please Enter your Primary Password" dialog appears twice. At first I thought I was repeatedly miskeying the first time. But then I noticed that if I drag the modal dialog box, then a second box pops up behind the first. In fact, some times, I can start typing when that second dialog appears. As in the case today when I just caught it. Please see screen shot attached.

FireFox 99.0 Windows Enterprise 10 OS Build: 18363.2212 I am on a Private Browsing window when I see this error.

Please do what it takes to cause me to not have to enter the master password twice.

Thank you,

Asked by Joe 3 weeks ago

Last reply by Joe 1 week ago

MY SAVED PASSWORDS ARE NOT SHOWING ANYMORE

Hello Everyone, I am not sure what has happened but I had tons of passwords saved in my Mozilla browser. I have been using this since 2019 or 2020 and saved all of my pas… (read more)

Hello Everyone,

I am not sure what has happened but I had tons of passwords saved in my Mozilla browser. I have been using this since 2019 or 2020 and saved all of my passwords there. What happened is I was using my laptop and wasn't aware that the charger is not plugged in. While working my device turned off because of no battery. I connected the charger and restarted my device like normal. After I opened my browser(Mozilla Firefox) and ctrl+shift+t to open all the recently closed tabs, I was amazed to see that it restored many old sites like 1.5 month old websites instead of the one's which I was using. However, the recently closed one's were showing in the history. I opened the tabs from history that I needed and started using it normal. I have using Mozilla Firefox for good 2 years I never felt the need to remember any of my passwords. Everytime I have to create an account on any of the sites I just create a password once, at the time of sign up only and then click on SAVE PASSWORD so I don't have to remember it. I am guessing this is the normal practice that everyone does or may be a cast majority. I was doing my routine work, I tried to login to my account using the same way like you put in your email in the email section and then click on password section and select the user/email you want to use a password for and sign in. BUT TODAY WHEN I FOLLOWED THE SAME PROCEDURE, IT DOESN'T SHOW ME ANY SAVED PASSWORD WHICH WAS QUITE SURPRISING TO ME. I OPENED THE PASSWORD MENU FROM THE TOP RIGHT AND I WAS SHOCKED TO SEE THAT THERE WE ZERO, LITERALLY ZERO SAVED PASSWORDS. I REALLY NEED HELP WITH THIS BECAUSE THOSE WERE SO MANY PASSWORDS LIKE SERIOUSLY SO MANY.

THANK YOU, AMIR

Asked by sheikhaamir2014 1 month ago

Last reply by Seburo 1 week ago

Blocked by Content Security Policy This page has a content security policy that prevents it from being loaded in this way. Firefox prevented this page from loading in this way because the page has a content security policy that disallows it.

Blocked by Content Security Policy This page has a content security policy that prevents it from being loaded in this way. Firefox prevented this page from loading in thi… (read more)

Blocked by Content Security Policy

This page has a content security policy that prevents it from being loaded in this way.

Firefox prevented this page from loading in this way because the page has a content security policy that disallows it.

Asked by masum rana 4 months ago

Last reply by FredMcD 4 months ago

Firefox sync - recover bookmarks

Hi team, Can you explain me how exactly firefox sync works? asking because I thought by syncing it will save all the bookmarks with my account and I can use the same acco… (read more)

Hi team, Can you explain me how exactly firefox sync works? asking because I thought by syncing it will save all the bookmarks with my account and I can use the same account to bring back all the bookmarks on another device.

I created an account on linux dual booted with windows and synced all the things I saved on firefox. Recently I switched to pop os and logged in using the same account. Expecting to see all the bookmarks on here too. But unfortunately it didn't worked. And all my bookmarks are gone. Is there any way I can recover those data?

Kind regards

Asked by ghostsquad139 2 weeks ago

Last reply by Seburo 2 weeks ago

Cant login to my Firefox account to sync a new laptop running Windows. Can login on to iphone on same account

I am switching jobs and want to sync my Firefox history from old work computer to new. Both run Windows. I changed the primary email associated with my account from the o… (read more)

I am switching jobs and want to sync my Firefox history from old work computer to new. Both run Windows. I changed the primary email associated with my account from the old work account to a new email. No problem. I synced the new email to my iphone no problem. Now im trying to download and sync Firefox to my new laptop. Running Windows and Im trapped in a crazy loop. I login with correct password to the new email and it asks for the authorization code and when I enter that, Firefox switches to the OLD email and asks for that password. I am not sure I have that password correct because i set the account up four years ago. Regardless, i cant sync my new laptop. But I was able to sync it on my iphone so it CAN be done with the email addy and password I am confident about. Please help.

Asked by jack.johnson.aspen 2 weeks ago

Last reply by jack.johnson.aspen 2 weeks ago