Firefox Community Forum

Windows defender found this Trojan in the firefox cache, is this a normal cache? C:\Users\ryang\AppData\Local\Mozilla\Firefox\Profiles\0ktaacpg.default-release\cache2\entries\7D99C2ABD01ABFD6E814F5435F38F87CEBB5ECF4

file: C:\Users\ryang\AppData\Local\Mozilla\Firefox\Profiles\0ktaacpg.default-release\cache2\entries\7D99C2ABD01ABFD6E814F5435F38F87CEBB5ECF4->(ZStandard)

Trojan detected: Trojan:JS/Obfuse.HNAT!MTB

Hi.

There is an online bank. After the each update of the Firefox Mozilla on Windows PC (once per month) the bank asks to verify the login via Email or SMS OTR (which is normal).

During one year long when the first OTR code comes via Email, it's been always unrecognized by the bank (says: Wrong code). But the 2nd code or sms code mostly works fine.

Any idea?

Thanks

Hi there,

I am using Firefox Desktop in Windows 10. I activated master key password for the browser. Suddenly, I noticed that the pop up appear in the browser after open. If I close the pop-up or cancel it then it doesn't force me to type password. I easily can use the browser without using password. This is horrible!

please fix it

This is my second request for help. I want to thank those who tried to help me before, but nothing has changed. When I open Firefox I immediately receive three messages, approximately 4 inches wide and 3 inches long on the right side of my browser, covering the areas I need to get to. They claim to be from Mozilla Firefox, have the Firefox logo on the top left, warning that I have a virus, or my files are infected, or a large Alert! And that I need to click "here" to fix the problem. It shows a strange "address" a string of random letters and the odd number and the words "merge network protocol." I did not click on this, or the "dismiss" that is shown. I did, however, click the X in the top right corner of one of these. It disappeared for about three seconds and was immediately replaced by another warning of some type. These messages do not go away when I leave Firefox, they follow me wherever I go. Restarting the computer gets rid of them, but I can't access Firefox without them returning. I have tried to alert Mozilla about this, but have not heard back. Any suggestions?

I posted the following on facebook yesterday, I feel as if something changed in my Firefox settings as this only started about 2 months ago. 2 factor Authentication is shut off in facebook. "Can anyone tell me how to shut this off? Everytime I log onto FB from my computer I get this screen. 2-factor authorization wants to send a code to my cell phone. There's got to be a way to turn it off. I am using Windows 11 pro with Firefox as a browser."

Any thoughts?

For some time now I have not been able to access any website secured with Captcha verification. My browser doesn't recognize that I'm a human and keeps going back to square one. Importantly: this problem does not occur in other browsers. However, I would prefer to stay with Mozilla, so it will be nice if something can be done with it. I didn't change any settings, I didn't change hardware, I didn't reinstall Mozilla, so that's not the problem. I've looked through my security settings and don't see anything that would help in this case. Especially since these are websites that I had previously accessed and logged in without any problems.

I seem to have found a fake Firefox phishing website. The content of the website is in Chinese and it is included in Google search.

The fake websites are cn-firefox.com and www.firefsioix.com, I hope the community members can confirm the website information.

I could not access this website https://sevasindhuservices.karnataka.gov.in/home.do why please help me

Hello I am presently running OS10.9.5 on a MacMini from 2013 because there are some expensive programs on there that I will lose when I update the OS. I now know I need to do that regardless. My question is: What OS version should I upgrade to for a secure version of Firefox and, MOST IMPORTANTLY... will my Comcast email account and bookmarks be carried into the upgraded Firefox browser? Thanks. a concerned Gary Bellucci

A couple months ago I started getting pop-ups from Firefox notifying me of e-mail messages in my AOL tab.

The pop-ups appear randomly, and do not cover all e-mail messages, only what appears to be random ones.

The pop-up appears in a generally black box. Firefox in the upper left corner, and then some variant of an e-mail message from my in-box.

The message (pop-up) even appears in the log-in window, when I have locked the computer and have yet to re-sign-in.

I believe I have my Firefox pop-up parameters correctly set.

So AOL or something in Windows-10??

Just a little annoyance................

Good morning,

Today I have formatted my computer. So, next step is install all the software I use. I use your app and when I reinstalled, I received your advice to update mozilla. I have download the file and I usually check with virus total the link and the file. Your link is ok but the file have a malware.

I'm sorry but how I can trust in your downloads and advices?

Thanks