Showing questions tagged: Show all questions

why does firefox change my settings to delete cookies upon closing?

"delete cookies and site data when firefox is closed" now gets checked against my will. i'm not checking it and have never had it set to do that. this is wasting tons of … (read more)

"delete cookies and site data when firefox is closed" now gets checked against my will. i'm not checking it and have never had it set to do that. this is wasting tons of time for me, resetting my shortcuts and signing in to sites that are a pain in the ass to sign in to (specifically bandcamp). other settings get changed also, but not all of them, and my personal info remains. but a lot of time is also wasted correcting all the settings that have changed behind my back. this started happening within the past week. i've changed nothing.

it's not when i turn my computer off. i had to reset everything 2 days ago, but when i got home yesterday and turned my computer on it was working properly - settings intact. i used it for several hours, went to bed, turning the internet off, as i always do, and leaving pine player on. (it's not pine player causing the problem. i wasn't using it the other times) the computer never went into sleep mode, as per my settings... but after turning the internet back on this morning and opening firefox my settings are changed again.

any ideas? Thanks if you try to help

Asked by coelacanth 1 day ago

Last reply by jscher2000 - Support Volunteer 1 day ago

How to leave reviews for Firefox Add-Ons?

I've downloaded a couple of add-ons this week that did not do what they claim to do, so I wanted to leave reviews so other users won't waste their time. Except when i got… (read more)

I've downloaded a couple of add-ons this week that did not do what they claim to do, so I wanted to leave reviews so other users won't waste their time. Except when i got to do so, i am surprised to see that therte is no clear way to write a review for an add-on. I am logged into the add-ons page, i can view the previous reviews for the add-on, but nowhere does it inticate how I can leave a review. Google led me to the Mozilla add-ons wiki which states "You can complete most of the review using the reviewer tools at addons.mozilla.org" except there is no indication to where one can locate these "reviewer tools." Seems a bit funny to me that Mozilla would choose to hide the functionality and make it so difficult to use.

Any help is appreciated.

Asked by VincentBrick 2 weeks ago

Last reply by jscher2000 - Support Volunteer 1 day ago

  • Solved

unusual characters displayed

When I go to websites there are unusual characters(light font) that are displayed. That shouldn't be there. How do I get rid of them? See attached screenshot. … (read more)

When I go to websites there are unusual characters(light font) that are displayed. That shouldn't be there. How do I get rid of them?

See attached screenshot.

Asked by fschipizky 6 days ago

Answered by cor-el 5 days ago

Cant update Firefox and Firefox is sending incorrect location to websites like Facebook and Craigslist

Hello. Running Mac OS 10.13.6 and Firefox 102.0.1. ll of a sudden I cannot update Firefox. When I download manually and install it does not run the new version. What's go… (read more)

Hello. Running Mac OS 10.13.6 and Firefox 102.0.1. ll of a sudden I cannot update Firefox. When I download manually and install it does not run the new version. What's going on?

Second...when I go to Facebook and show event near me it thinks I am in Washington State and not California and I cant seem to fix it. Also just logged into craigslist today and it gave me Washington State Seattle area? What is this all about?

Any help would be appreciated.

Jacques

Asked by jacqlennon 6 days ago

Web page is not loading in full

I often visit the website rsn.org. This is a media site that allows people to post comments. In the past, I never had a problem using Firefox and the pages always loaded … (read more)

I often visit the website rsn.org. This is a media site that allows people to post comments. In the past, I never had a problem using Firefox and the pages always loaded with the comment section at the bottom.

Starting this past week, the comment section is no longer visible. I did not change any settings in Firefox nor did I upgrade my OS or anything else. I queried the site owner to see if there were problems or changes that could have instigated this but there were not. I copied the url into Safari and was able to see the page as it should appear.

WHAT HAS FIREFOX DONE AND WHY??? I have read all the articles but nothing seems to address this problem which is clearly of Firefox' making. Why is Firefox blocking this access and how do I get them to stop?

Asked by treerap 6 days ago

Last reply by treerap 6 days ago

When I click on a LINK or if I right click on a LINK a NEW Window opens with the opened NEW Tab. Happens about 99% of the time.

I am running Apple OS High Sierra, 10.13.6 on an older iMac Mid 2011. My Preferences have always been set, or checked, General_Tabs "Open links in Tabs instead of NEW Win… (read more)

I am running Apple OS High Sierra, 10.13.6 on an older iMac Mid 2011. My Preferences have always been set, or checked, General_Tabs "Open links in Tabs instead of NEW Window."

The result is a Firefox screen full of Single Windows with Single Tabs. Some Windows I may continue to add Tabs to but most of the time I copy the link from the NEW Window and paste the link on the older Window. If I am in a hurry the result will be many many Opened NEW Windows with one or two NEW Tabs. See attachments. This has been going on for at least 6 months now.

Note your checkbox titled "Email me when someone answers the thread" does not work but please email me at "[email removed from public]".

Thanks in advance!

Andy

Asked by AndyHutch1947 1 week ago

Last reply by jscher2000 - Support Volunteer 1 week ago

Print PDF at a specific site crashes Firefox since the last update

I collected screen shots for doc. I get the message that there is a problem sending the report to Firefox. Website is: https://signin.guardianlife.com/signin https://cust… (read more)

I collected screen shots for doc. I get the message that there is a problem sending the report to Firefox. Website is: https://signin.guardianlife.com/signin https://customeraccess.guardianlife.com/overview

I tried starting with all extensions disabled - same results.

Is the development crew monitoring this? Something changed with this release that's causing this. I wouldn't mind if it didn't work, but crashing the browser is a no-no.

Asked by schmndrke 1 week ago

Last reply by jscher2000 - Support Volunteer 1 week ago

Bookmark Categories

Hi, Is there a way to create categories on Bookmarks Toolbar? I have many bookmarks and I just want to organise them by naming the front of the row. I might need to add e… (read more)

Hi,

Is there a way to create categories on Bookmarks Toolbar?

I have many bookmarks and I just want to organise them by naming the front of the row. I might need to add empty spacers too. For example, Banking - has about 8 bookmarks, then new row will be Crypto - 11 bookmarks, Social Media - 4 bookmarks, News - 6 bookmarks and so on.

I have searched for this everywhere but no answer as yet. Does anyone have trick they use to achieve something similar to above?

Thank you.

Asked by Ankit Padmani 1 week ago

Last reply by cor-el 1 week ago

Hyperlinks not working in Outlook

I cannot open hyperlinks in Outlook. When I click a hyperlink, a new tab opens in Firefox, but times out. On my mobile device I get the following message after clicking a… (read more)

I cannot open hyperlinks in Outlook. When I click a hyperlink, a new tab opens in Firefox, but times out. On my mobile device I get the following message after clicking a hyperlink: https://na01.safelinks.protection.outlook.com

This started occurring after the latest update, but after reviewing the support logs, I see this is not a new issue.

I have not yet seen a workable solution. Thank you in advance!

Asked by kermit_jones 2 weeks ago

Last reply by jscher2000 - Support Volunteer 2 weeks ago

Did Firefox crash earlier this week? Icons are all out of order with wrong pictures, etc.

Was there a recent update, because my Firefox crashed and all of my icons on the mains page are out of order and have the wrong icons. It seems slow. I am on a Mac. but w… (read more)

Was there a recent update, because my Firefox crashed and all of my icons on the mains page are out of order and have the wrong icons. It seems slow. I am on a Mac. but want to make sure I don't have a virus or something. It happened earlier this week.

Asked by Tiffany L. Phillips-Weber 2 weeks ago

Firefox crashing and taking a long time to open

After the new version, Firefox is taking over 5 minutes to open up and then when I quit at night, it takes several minutes to close and then a pop up message says Firefox… (read more)

After the new version, Firefox is taking over 5 minutes to open up and then when I quit at night, it takes several minutes to close and then a pop up message says Firefox has crashed. Do you want to quit or reopen Firefox? What is going on?????? Is this my problem or is a problem with the new version????????

Asked by Mac73 2 weeks ago

Last reply by cor-el 2 weeks ago

firefox crashing too often, out of the blue

it has been crashing on a regular basis for sometime,(once, twice, three times a week ) no symptom, no indication, never have more than 2 windows going, wtf I'm going to … (read more)

it has been crashing on a regular basis for sometime,(once, twice, three times a week ) no symptom, no indication, never have more than 2 windows going, wtf I'm going to chrome or wherever, if I do not get support

Asked by byronforest 3 weeks ago

Last reply by Paul 3 weeks ago

Retrieve latest bookmark version on Mac Laptop Pro ( The computer where I lost the bookmarks and now want to retrieve)

stupidly I downgraded to an earlier version as the latest version appeared not to easily change for one website to another. in the process I lost all my Bookmarks .Now I … (read more)

stupidly I downgraded to an earlier version as the latest version appeared not to easily change for one website to another. in the process I lost all my Bookmarks .Now I am on latest version without my bookmarks. How do I recover them ?

Asked by Kim 3 weeks ago

Last reply by cor-el 3 weeks ago

lost login passwords

Good afternoon. My name is Tito, I had a lot of logins and passwords for the most of the sites saved in the firefox passwords. I went to another country for vacation and … (read more)

Good afternoon. My name is Tito, I had a lot of logins and passwords for the most of the sites saved in the firefox passwords. I went to another country for vacation and for some reason i lost all of my saved logins. Is there anyway to recover it. one of the advantages of having saved logins nowadays, and because all the passwords get more complex is to save it and in case we forgot we can always check it.. is there anyway i can recover it?? Thank you. best regards Tito

Asked by titomfm 3 weeks ago

Last reply by studysucceedenjoy98 3 weeks ago