Firefox not displaying my website design propery

I have a website which is designed pretty good, a few days back some users reported to us that they are Firefox users and our website is not displayed properly on this br… (read more)

I have a website which is designed pretty good, a few days back some users reported to us that they are Firefox users and our website is not displayed properly on this browser. We did not used a lot of java script and try to avoid overloading our website with non necessary elements but it is still not working on Firefox. Meanwhile our web designers have chosen light weight themes and optimised the site for browsers so the problem is not from our side. Can anyone from the support check our website and guide us if we have used anything which firefox browser doesn't support? here is the link to our website https://capitalplusauditing.ae/

Asked by aaliyanseo1 40 minutes ago

Interment connection problems

This issue has only started recently, and I have done extensive testing. As I recently switched to FiOS and the issues started at the same time i first thought this was a… (read more)

This issue has only started recently, and I have done extensive testing. As I recently switched to FiOS and the issues started at the same time i first thought this was a router problem, however other web browsers have no problems, and it is exclusively Firefox. (I have checked this with Verizon support already and because this is exclusive to Firefox there was not much they could do other than help confirm with other browsers everything seems fine)

The problem specifically: While browsing any web page, Firefox will seem loose connection to the internet briefly. The best way to describe the problem is: for about 30 seconds Firefox is fine, then for about 10 it will lose connection, then Firefox will regain full connection for another 30 seconds. Some websites like YouTube help me confirm this as I will attempt to open a video. The web page will load part way, then YouTube will say there is no internet connection, and after a few seconds it will then load again with the error page changing back to the video. This happens for any website I visit, trying a google search, browsing social media sites, or even navigating these help pages.

Testing: I have tested my router with other devices and there are no problems. I have tested using other web browsers and they do not have any problems. To test further, I have had a stream playing on another other browser (Microsoft Edge) while trying to replicate the problem to confirm it is not my internet connection. There is no interruption in the stream, and I still can replicate the problem on Firefox for any website.

Problem Solving Attempted: I have tried disabling my firewall, I have examined all of my router's settings, and I have tried clearing my browsing history. None of this worked. I confirmed that I am using the most up to date version of Firefox and have tried using prior versions to no avail. I have also tried following all of the steps in a few of the help topics in Firefox help with no results: https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can and https://support.mozilla.org/en-US/kb/websites-dont-load-troubleshoot-and-fix-errors. I have also confirmed my drivers are up to date and tried resetting my computers network socket.

I don't know why Firefox refuses to run properly now, any help would be appreciated. I know I wrote a short novel there, but I wanted to be as detailed as I could because none of the 'typical' fixes have worked, and I have tried many less than typical solutions too.

Thank you for anything you can offer Michael

Asked by mjurek11 1 hour ago

Why can't I sign into Outlook.com when using the Firefox browser?!?

When I go to https://outlook.live.com/owa/ and click on Sign In, I am sent to https://login.live.com/login.srf?wa=wsignin1.0&rpsnv=13&ct=1664586249&rver=7.0.6… (read more)

When I go to https://outlook.live.com/owa/ and click on Sign In, I am sent to https://login.live.com/login.srf?wa=wsignin1.0&rpsnv=13&ct=1664586249&rver=7.0.6737.0&wp=MBI_SSL&wreply=https%3a%2f%2foutlook.live.com%2fowa%2f%3fnlp%3d1%26RpsCsrfState%3d17ece2a1-03ee-4d23-1804-181c6fe01157&id=292841&aadredir=1&CBCXT=out&lw=1&fl=dob%2cflname%2cwld&cobrandid=90015 which stays blank instead of bringing up the Sign In form. I've tried deleting the cookies to no avail. I've tried Troubleshooting Mode to no avail. It's been this way for a couple of months now. I have no trouble signing on to Outlook.com using other browsers.

Asked by tbajer 4 hours ago

Last reply by jonzn4SUSE 1 hour ago

Bookmarks Sync

For the past 1year I used firefox in Windows, yesterday I installed linux and login in mozilla but the bookmarks I booked in windows desktops are not shown. I had saved a… (read more)

For the past 1year I used firefox in Windows, yesterday I installed linux and login in mozilla but the bookmarks I booked in windows desktops are not shown. I had saved a lot of important websites and save lot of website passwords. None of them are not showing in ubuntu desktop.

Asked by fawwashnoor 2 hours ago

Since Sep 15 2022 cannot log in Home Depot credit account (Citibank) online. Receive 404 page not found error.

Since around Sep. 15 2022 cannot log in Home Depot credit account (Citibank) online and receive a 404 page not found error. Since I have paperless billing I need to go o… (read more)

Since around Sep. 15 2022 cannot log in Home Depot credit account (Citibank) online and receive a 404 page not found error. Since I have paperless billing I need to go online.

Today September 30 around 5:15 PM PDT I called Home Depot customer service number 800-677-0232 as imprinted on the back of the card. (Consumer financial services are provided & processed by Citibank.)

Long story short: I was told that they do not support Firefox since about three years that I have to use either Safari or Chrome or Edge. When I told them that it worked until September 15 the answer was ignorantly repeated.

The culprit is Citibank who manages the financial services i.e. credit card for Home Depot. Citibank blocks Firefox users from accessing their account information with out any kind of notice. Only information one gets is a false and misleading error message: 404, page not found.

So Citibank decided Firefox browser will not be any longer supported, apparently since 2019 yet I experience it for the first time two weeks ago. Not the basic courtesy of any kind or form of professionalism and announcement or notice. Just a blank white page and the browser tab "404: page not found" unless [Sh]Citibank changes that you will no longer can use Firefox to log into your Citibank account. You might have well noticed that all the search result links you find listed (" Home Depot credit card") result in 404 error pages when using Firefox.

It is this proverbial arrogant "we show you the middle finger" attitude I have had enough with. Be it either constant "enforced" updates or every other year yet another browser that's not supported or another gimmick.

No word about from Home Depot or Citibank about this, despite all the communication channels, no email, text message, automated phone call or USPS letter. But junk, unrequested advertising, that works all the time on all channels.

Asked by Veritas 3 hours ago

Signing into Firefox after resetting my laptop

Hi there I reset my pc I know my username and password to my login here but not letting me sign into gmail (given I might have used Firefox's password generator thingy an… (read more)

Hi there I reset my pc I know my username and password to my login here but not letting me sign into gmail (given I might have used Firefox's password generator thingy and I can't login and I've got my important websites signed into that login, thoughts on how to reset my password?. I want that one as I've spent £££ on Patreon and that and building my custom Firefox account :(

Asked by Jamie Willis 1 day ago

Last reply by Jamie Willis 3 hours ago

Not receiving notification emails from Ebay in Yahoo.mail

Since new Firefox update installed 9/25/22 I am no longer receiving Ebay notifications in Yahoo Mail bellsouth.net account. Am still getting regular emails. Tried clear… (read more)

Since new Firefox update installed 9/25/22 I am no longer receiving Ebay notifications in Yahoo Mail bellsouth.net account. Am still getting regular emails. Tried clearing cash & cookies no help.

Asked by rffleck 4 hours ago

Export passwords - Firefox refuse to accept my Windows user/password

I was able to make an export May 2022. I had to choose "Another user" but then it went fine. I have no idea why my windows login doesn't work. But now - and this i my poi… (read more)

I was able to make an export May 2022. I had to choose "Another user" but then it went fine. I have no idea why my windows login doesn't work. But now - and this i my point - the username and password I gave in May no longer works. So I cannot export the data.

Any help on that?

Asked by steen.grode 4 hours ago

new tab bar

the new tab bar went crazy and started just down loading new tab bars none stop was able to stop at 75 down loaded how can i delete them they are all across my new tab ba… (read more)

the new tab bar went crazy and started just down loading new tab bars none stop was able to stop at 75 down loaded how can i delete them they are all across my new tab bar at the top of my web page i have tried to delete them individually but that does not work very very frustrated thank you

Asked by nichelsondennis 12 hours ago

Last reply by cor-el 4 hours ago

Firefox asks for my Primary Password 3 times

I've been having trouble with the Primary Password on Firefox for years. Sometimes it didn't ask me for it at all, sometimes randomly after half an hour and now since a y… (read more)

I've been having trouble with the Primary Password on Firefox for years. Sometimes it didn't ask me for it at all, sometimes randomly after half an hour and now since a year I've been having to type it in three times in total, before Firefox let's me do my thing. What's really weird: The second time the pop-up comes up there are already some characters in the password field and I have to delete them to start typing my Primary Password anew. But lately it always takes three times of typing in the password, until the pop up doesn't come up again. That's stealing a lot of my time and I have no idea what's the reason or what's causing it.

Can anybody help out?

Asked by young_jay 3 weeks ago

Last reply by cor-el 4 hours ago

I cannot get Indeed to load on Firefox.

I’m trying to get to www.indeed.com using Firefox. When I get to the website it says, “checking if the site connection is secure, www.indeed.com needs to review the secur… (read more)

I’m trying to get to www.indeed.com using Firefox. When I get to the website it says, “checking if the site connection is secure, www.indeed.com needs to review the security of your connection before proceeding.” I used inspect to help find the cause of the issue. It says “some cookies are misusing the recommended samesite attribute” the cookie “cf_chl_2” came up 5 times saying “ cf_chl_2” does not have a proper “samesite” attribute value. Soon, cookies without the “samesite” attribute or with an invalid value will be treated as “lax” this means that the cookie will no longer be sent in third-party contexts. If your application depends on this cookie being available in such contexts, please add the “samesite=none” attribute to it. To know more about the “samesite” attribute, read https://developer.mozilla.org/docs/Web/HTTP/Headers/Set-Cookie/SameSite

Another cookie is “cf_chl_rc_m”

I don’t want to make these cookies secure if they could potentially cause my computer harm or steal my info. I tried uninstalling Firefox and reinstalling it but it still kept all of my favorites so I’m assuming it didn’t reset and fix Firefox like I had hoped. I don’t have a firefox account on my computer so I’m not sure how favorites came back. Do you know why?

I am using a MacBook Pro M2 chip 2022 and the latest version of firefox. I have also updated my computer. I have run Norton and found no threats on my computer. And firefox wasn’t giving me this issue before.

What do you think I should do?

Thank you in advance for helping.

Asked by ConstantineBorg6@ 12 hours ago

Last reply by cor-el 4 hours ago

How can I force Firefox to ask for my primary password every time I want to access a stored password?

Due to organizational requirements, I need to have Firefox ask for my primary password every time I want to log in to a site using a stored password, as opposed to having… (read more)

Due to organizational requirements, I need to have Firefox ask for my primary password every time I want to log in to a site using a stored password, as opposed to having it ask once in a while. Changing the value of signon.masterPasswordReprompt.timeout_ms to a small value does not appear to have the desired effect.

Asked by AlexR 11 hours ago

Last reply by AlexR 4 hours ago

pinned tab won't go away

There is a pinned tab that shows up on start-up that I cannot get rid of. I have unpinned the tab and exited Firefox but everytime I return it shows up again. I have even… (read more)

There is a pinned tab that shows up on start-up that I cannot get rid of. I have unpinned the tab and exited Firefox but everytime I return it shows up again. I have even removed and reinstalled Firefox.

Help. This is annoying.

Asked by jsyeager 14 hours ago

Last reply by cor-el 5 hours ago

Keep getting access denied on certain webpages

Why do I keep getting the following message when I try to go to JC Penney website? Access Denied You don't have permission to access "http://www.jcpenney.com/?" on this s… (read more)

Why do I keep getting the following message when I try to go to JC Penney website?

Access Denied You don't have permission to access "http://www.jcpenney.com/?" on this server.

Reference #18.6e3a2b17.1664552399.8bdd170

Asked by dp20141 13 hours ago

Last reply by cor-el 5 hours ago

password and recovery key issues

I used my recovery key yesterday to create a new password as I couldn't remember the old one. After logging in, I tried to get a new recovery key but am asked for my pass… (read more)

I used my recovery key yesterday to create a new password as I couldn't remember the old one. After logging in, I tried to get a new recovery key but am asked for my password and it keep telling me it's incorrect. Why is this happening and how can I get it fixed?

Asked by dianamac98 5 hours ago

  • Solved

Changing mailto to yahoo

I am able to find the mailto setting easily. However, there are no clients listed to choose from, no gmail, yahoo, nothing. If I click "choose other" I'm expected to choo… (read more)

I am able to find the mailto setting easily. However, there are no clients listed to choose from, no gmail, yahoo, nothing. If I click "choose other" I'm expected to choose an application from my computer. I just want to be able to click a mailto link and have it go out through a new tab via my existing, free, yahoo mail account.

Asked by James Craw 1 day ago

Answered by jscher2000 - Support Volunteer 5 hours ago

how to set up automatic translation (i.e., korean to english, etc.)

how to set up automatic translation (i.e., korean to english, etc.) wanted to read a site but there was no translation option. How can we set this up? I think am on ver… (read more)

how to set up automatic translation (i.e., korean to english, etc.)

wanted to read a site but there was no translation option. How can we set this up? I think am on version 78 for the Mac


edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS or Mac OS X 10.9.

Asked by _Aruthra 18 hours ago

Last reply by jscher2000 - Support Volunteer 6 hours ago

Browser settings won't stick

My boss uses Firefox and said he is having a repeat issue with his browser. The issue is that every few weeks Firefox undoes a setting that he has and we cannot figure ou… (read more)

My boss uses Firefox and said he is having a repeat issue with his browser. The issue is that every few weeks Firefox undoes a setting that he has and we cannot figure out why. It could be when you update to a new version.


What happens is that he has file extensions for PDF and ICS files set to automatically open and instead they change to download instead. He then has to download one of each file type and manually change the setting back to auto-open. Again every 3-4 weeks this resets to download.

Asked by treneek 6 hours ago

Last reply by jscher2000 - Support Volunteer 6 hours ago