2FA setup - backup code not accepted

Hi lovely People, I try to setup 2FA on accounts.firefox.com with Authy on Android. In Step 1 the code generated from Authy is accepted. But then, in step 3, when I try … (read more)

Hi lovely People, I try to setup 2FA on accounts.firefox.com with Authy on Android. In Step 1 the code generated from Authy is accepted.

But then, in step 3, when I try to paste in the just in step 2 provided backup activation code, it tells me it's wrong. Am I stupid? I just copied that key from step 2 ... I tried it many times now. Checked if my clipboard is working as expected, tried to delete the spaces in between... I used FF Standard and FF Developer Edition. My Authy is working elsewhere.

Any help? I searched the Forum, found some relating questions, but they never get answered. No one having the same issue?

Asked by marcelou 13 hours ago

Last reply by cor-el 4 minutes ago

Deleting specific cookies on a Mac for Wizzair.com

I searched in Google and this website for instructions for how to delete specific cookies for a website. Many instructions are probably for older versions of Firefox. I … (read more)

I searched in Google and this website for instructions for how to delete specific cookies for a website. Many instructions are probably for older versions of Firefox.

I used to be able to login as of this morning to Wizzair.com. Then suddenly, regardless what I do, I can no longer use Firefox to login. I used the Preferences/Privacy & Security/Cookies & Site data/Manage Data for Wizzair.com to remove the cookies for the website, but it didn't help. I changed the password, it didn't help.

Their chat support sent me to their Privacy statement. There, there is custom list of cookies that they use. I was told to try to delete them individually... I have no idea how to do that and I could not find a method that works.

I can login the website using Safari. Any suggestions for what to do to be able to use again Firefox to login into this website? Thanks in advance.

Asked by Sue 38 minutes ago

Last reply by Sue 8 minutes ago

Banking login

https://www.mysynchrony.com This bank processes many credit card payments--including CareCredit. I can log in from my dashlane item for this process with Edge, Chrome, an… (read more)

https://www.mysynchrony.com This bank processes many credit card payments--including CareCredit. I can log in from my dashlane item for this process with Edge, Chrome, and Safari. BUT I cannot get the item to log in. This is the error I receive: "We have encountered a System Error. Please navigate to the login page, and try your transaction again."

I LIKE firefox, but this is very irritating and I need to know how to fix this because I have the same issue with a few others

Asked by Don 13 hours ago

Last reply by cor-el 12 minutes ago

  • Solved

how to get firefox to show extensions on toolbar (way it's supposed to be IMO)

Recenltly bought new laptop and installed a new version of firefox, but now I cannot get it to show my extensions. The screen shot shows what (IMO) is supposed to to be,… (read more)

Recenltly bought new laptop and installed a new version of firefox, but now I cannot get it to show my extensions.

The screen shot shows what (IMO) is supposed to to be, but all I get is the default buttons for firefox 2nd picture

Asked by Frost 20 hours ago

Answered by Frost 16 minutes ago

Update not working from HELP>ABOUT

I used to have Firefox update itself using automatic updates, and occasionally I would manually trigger an update by checking the HELP>ABOUT menu. For some time now, I… (read more)

I used to have Firefox update itself using automatic updates, and occasionally I would manually trigger an update by checking the HELP>ABOUT menu. For some time now, I am getting an error message inside the ABOUT pop-up window. The current message is "Unable to check for updates due to internal error".

I've un-installed and re-installed several times. It doesn't happen on other computers I own where updates work just fine.

I tried searching, but couldn't find anything relevant

Any ideas how to fix this?

Thanks !

Asked by pomerus 2 months ago

Last reply by sheepgate 26 minutes ago

  • Locked

Firefox = Wikipedia

duplicate of /questions/1409084 thread WHY is it that every time I try to search for something in Firefox it takes me to Wikipedia? I cannot use Firefox any longer for … (read more)

duplicate of /questions/1409084 thread

WHY is it that every time I try to search for something in Firefox it takes me to Wikipedia? I cannot use Firefox any longer for searches. Everything I try to do ends up as a Wikipedia issue. I cannot escape it, I can't delete it, I can't do anything with Firefox any longer.

Asked by Nancy Gresham 31 minutes ago

  • Locked

Firefox Unusable Now

duplicate of /questions/1409084 thread WHY is it that every time I try to search for something in Firefox it takes me to Wikipedia? I cannot use Firefox any longer for … (read more)

duplicate of /questions/1409084 thread

WHY is it that every time I try to search for something in Firefox it takes me to Wikipedia? I cannot use Firefox any longer for searches without everything going to Wikipedia. I cannot find any way to escape that page or get rid of it. This started about a month ago. I'm fed up!

Asked by Nancy Gresham 33 minutes ago

How do I add a website exception for the automatic clearing of all site settings?

In Settings → Privacy & Security → History → Settings..., I have enabled the automatic clearing of "Site settings" when Firefox closes. However, the clearing of all s… (read more)

In Settings → Privacy & Security → History → Settings..., I have enabled the automatic clearing of "Site settings" when Firefox closes. However, the clearing of all site settings causes the clearing of all my HTTPS certificate error exceptions (Settings → Privacy & Security → Certificates → View Certificates... → Servers). Is there a way to make some exceptions for the clearing of site settings? I would like the site settings of a few websites to be preserved, while deleting the site settings of all other sites.

Asked by zogbin 9 hours ago

Last reply by cor-el 1 hour ago

Firefox takes 10-15 minutes to load since last update

For the past three days I've been unable to get Firefox to load quickly as it used to before the last update. The last time this happened the problem was conflict with my… (read more)

For the past three days I've been unable to get Firefox to load quickly as it used to before the last update. The last time this happened the problem was conflict with my security software System Mechanic. That problem was taken care of. This time I tried rebooting the computer, turning off all my add-ons, safe mode...nothing worked.

I'm using Win 10 64 bit. Can you help?

Asked by joyce.greer2 1 hour ago

Is there ANY way to allow webcam over HTTP?

I am hosting a test website on a test domain which does not support HTTPS. In Chrome/Chromium, it is possible to forcefully "trust" an insecure (HTTP) domain name and tem… (read more)

I am hosting a test website on a test domain which does not support HTTPS. In Chrome/Chromium, it is possible to forcefully "trust" an insecure (HTTP) domain name and temporarily allow it access to webcam, microphone, etc. It does not appear to be possible in Firefox. I've searched the about:config and even tried editing the configuration files directly to try and whitelist my test domain. I am not able to setup SSL or TLS on the server it is hosted on, and I need to be able to access the page on other devices. It does seem to allowlist "localhost" since I guess it's trusted by default. If there is any way to temporarily or permanently allowlist an HTTP website, I will be able to use my website on Firefox instead of Chromium, which would be much preferred.

Asked by Amber 23 hours ago

Last reply by Amber 1 hour ago

Is it possible to Clear data but keep cookies?

Hi I want to clear data but the only option FF is offering is with cookies. I want to delete all but cookies. Image: https://imgur.com/jwLXxFx Here it only says Cookie… (read more)

Hi

I want to clear data but the only option FF is offering is with cookies. I want to delete all but cookies.

Image: https://imgur.com/jwLXxFx

Here it only says Cookies AND Site Data. But I want Site Data without Cookies. Can I somehow manually delete those files? Or manually selectively empty some tables in SQLite databases that FF uses? If yes then what files/databases exactly?

Asked by wybqogzigoxruxdhnp 4 hours ago

Last reply by cor-el 1 hour ago

scroll bars cover website-widgets (check boxes) (110.0.1 64-Bit)

scroll bars cover website-widgets (check boxes) (110.0.1 64-Bit)!! e.g., when trying to activate a checkbox at the right edge (Amazon, marking an item to cancel an order)… (read more)

scroll bars cover website-widgets (check boxes) (110.0.1 64-Bit)!! e.g., when trying to activate a checkbox at the right edge (Amazon, marking an item to cancel an order) that is not possible because the firefox scrollbar (right side) covers the Amazon checkbox, so it is impossible to mark it, and so the order cannot be cancelled!

This is an unacceptable malfunction!!

(OTOH, on MSEdge, the scrollbar sits to the right of the checkboxes without ever covering them, so it's obvious that this is specific Firefox malfunction!!!)

Asked by dsyleixa 2 weeks ago

Last reply by cor-el 1 hour ago

Wondering Tabs

Prior to recent updates, Firefox tabs that were opened from a link on a webpage would always open right next to the current tab. Which was fine and wonderful. Sadly, foll… (read more)

Prior to recent updates, Firefox tabs that were opened from a link on a webpage would always open right next to the current tab. Which was fine and wonderful. Sadly, following recent version updates new tabs opened from links now tend to 'wonder' off to the far end of whatever other links may have also been opened previously from that site. The problem with this new behaviour is that such tabs quickly become lost amongst the various branches of the tree as other links are opened in 'child' tabs of links that have gone before. In short, this new behaviour results in a complete confusing mess, especially as the newly opened tabs may end up so far off to the right that it's difficult to find the way back to the page they were opened from! Please could you at least provide an option so the user can set new links to open right next to the current tab, as they used to do, rather than some no doubt logical but nonetheless baffling and impractical location some 6, 21 or even more tabs away from the current tab. Thanks

Asked by email.macaulay 2 days ago

Last reply by cor-el 1 hour ago

Firefox browser for Mac 10.11.6 assistance please

I have an mid 2007 IMac running El Capitan 10.11.6 I replaced my old Firefox version with a newer incompatible one and now I can’t recover the old version of Firefox. All… (read more)

I have an mid 2007 IMac running El Capitan 10.11.6 I replaced my old Firefox version with a newer incompatible one and now I can’t recover the old version of Firefox. All my bookmarks and saved data was on that older version. Can anyone help me find the most current version of Firefox for my Mac? Thanks!

Asked by dalehogoboom 8 hours ago

Last reply by James 1 hour ago

Where the hell can I submit a problem!?!?!?!? EBAY DOES NOT WORK WITH LATEST UPDATE!!!!!!!!!!!!!!!!!!!!!!!!!

WTF?! You guys do not even have a technical support category?!?!??! The latest update has broken ebay.com.au. It works fine in private mode. It WILL NOT WORK in troubles… (read more)

WTF?! You guys do not even have a technical support category?!?!??!

The latest update has broken ebay.com.au. It works fine in private mode. It WILL NOT WORK in troubleshooting mode. Works fine in other browsers on the same Windows 10 PC. Ive also tried disabling addons and extensions, and even Pocket, as well as browsing protection (the shield icon). It just sits there saying "transferring data from ".... the next bit varies, but usually says ebay.com.au, or sometimes a different page, but it NEVER COMPLETES.

I get that it might have trouble with unusual code, but WTF is with firefox not working with EBAY?!

Asked by Byron1c 16 hours ago

Last reply by Byron1c 16 hours ago

Unable to change my email address - There is no "edit" or :change" option on the page where a change could be made

I have made a few attempts in the past hour to change my email address BUT there is no option to do so ("edit" or change") on the change page. How do I go about making th… (read more)

I have made a few attempts in the past hour to change my email address BUT there is no option to do so ("edit" or change") on the change page. How do I go about making the change; I currently use [edited] 5@gmail.com. I want to change my email to: [edited] @proton.me. Thank you! Ross Gudgel

Asked by Maadi Helio 6 hours ago

Last reply by jscher2000 - Support Volunteer 5 hours ago