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Issues with Yahoo Mail tab CLOSING after download

Since the most current Firefox update in June 2022, when in Yahoo Mail and downloading an attachment, as the download complete, the Yahoo Mail tab is automatically closin… (read more)

Since the most current Firefox update in June 2022, when in Yahoo Mail and downloading an attachment, as the download complete, the Yahoo Mail tab is automatically closing, requiring I to go to 'History', then 'Recently Closed' tabs to re-open it. This happens Every.Single.Time I download photos and scanned docs from email. Again, this has never happened before - only with the recent Firefox update. I have 2021 a MacBook Pro.

Asked by dawnpdavis 5 months ago

Last reply by alex275 2 days ago

Firefox tab crashes during test run with Smartbears TestComplete

We are experiencing crashes in Firefox. The test report shows a message "The firefox.exe process crashed." and provides a dmp file. I didn't find an option to upload the … (read more)

We are experiencing crashes in Firefox. The test report shows a message "The firefox.exe process crashed." and provides a dmp file. I didn't find an option to upload the dmp here. The attached pictures shows that the current tab of firefox has crashed.

Asked by m.hesse 2 days ago

  • Solved

FireFox latest ver, download window resize to smaller fail - now 1/4-ish screen

FireFox: 107.0 (64 bit) Mozilla FireFox for Linux Mint OS: Linux Mint 21 Cinnamon Issue: On this FireFox latest version, the download window cannot be resized to smaller … (read more)

FireFox: 107.0 (64 bit) Mozilla FireFox for Linux Mint OS: Linux Mint 21 Cinnamon

Issue: On this FireFox latest version, the download window cannot be resized to smaller than (roughly) 1/4 of entire screen. (screen-shot attached.)

Attempted: Mouse left-click grab of all corners & sides to drag window smaller - failed!

Note: Download window can be resized *bigger*, showing this window has now been coded with a very large minimum size that is almost 1/4 of full screen

- this was not the case in previous versions.

Micro-annoyances add up, people switch to Chrome (sorry to use the "C" word!)

Asked by batcomputer 1 week ago

Answered by batcomputer 1 week ago

Youtube doesn't begin playback in latest firefox

I am using windows 10 64. Youtube videos don't play on the latest version of firefox, but do with microsoft edge. The spinning loading circle icon appears but video playb… (read more)

I am using windows 10 64. Youtube videos don't play on the latest version of firefox, but do with microsoft edge. The spinning loading circle icon appears but video playback just doesn't work on any video at all, not even youtube shorts. This seems to be a problem only with firefox version 106.0.1 and 106.0.2 on my system. I downgraded to firefox version 105.0.3 and had no issue with youtube playback.

Asked by wurstchen 1 month ago

Last reply by Dropa 1 month ago

All firefox based browsers stop video playback if window/tab loses focus

Hello, for some reason firefox and all firefox related browsers have developed a problem on my system. All videos and streams stop playing if the window/tab loses focus.… (read more)

Hello, for some reason firefox and all firefox related browsers have developed a problem on my system. All videos and streams stop playing if the window/tab loses focus. This is not the first time this has happened but earlier this year using the about:config flag I will mention below the problem seemed to be fixed but now it is back and worse than ever. I have a symmetrical gigabit connection and the problem only occurs in firefox and it's related browsers, no other aspect of my internet is affected, just video/streams and only in these kinds of browsers.

I do have a bunch of extensions but all are ones I have had for a long time, years in most cases, they were not the cause of the problem before and starting in troubleshoot mode plus a fresh profile in a fresh instal confirmed they are not to blame now either.

To be precise about the issue, when I say the videos stop that is exactly what I mean, there are no lags, no buffering, no partially loaded video bar( where applicable), no tab crashes, no connection problems, no warnings about certain tabs or extensions slowing things down, nothing at all, the video simply stops.

I have tried

- safe/troubleshooting mode to rule out any extensions
- with and without my vpn running
- doing fresh installs of the browsers/ complete fresh slate, revo uninstaller pro ran and using fresh profiles 
- found some suggestions for the about:config page, namely window_occlusion_tracking
- found some contradicting information about hardware acceleration but I tried both with and without and it makes no difference
- experimenting with different versions of firefox, so if you can see which version I am using as I post this, the reason it is not the latest version is because I have tried rolling back through older releases to find one that works, but have yet to suceed,

But no matter what I have tried I cannot get the problem sorted. Either I have that specific window and tab as the sole active window on my device or I need to click into it and either reload the tab or push the play button multiple times before playback resumes.

Open to ideas because i'd rather not have to resort to chrome, thanks

Asked by lulyro 6 hours ago

Last reply by cor-el 1 hour ago

Unable to save credit card details for autofill

I'm trying to add a credit card for the "autofill credit cards" feature, but it doesn't seem to work. I fill out the form, and click save, and absolutely nothing happens.… (read more)

I'm trying to add a credit card for the "autofill credit cards" feature, but it doesn't seem to work. I fill out the form, and click save, and absolutely nothing happens. I can cancel the form, but of course the data is lost.

Any ideas?

Asked by Rich vdH 1 week ago

Last reply by jonzn4SUSE 5 days ago

  • Solved

OneDrive web doesn't show files/folders

OneDrive web (onedrive.live.com) doesn't show any files/folders. The area where the files/folders should be displayed is just empty. Now the reason I believe this might b… (read more)

OneDrive web (onedrive.live.com) doesn't show any files/folders. The area where the files/folders should be displayed is just empty. Now the reason I believe this might be a Firefox issue is because I don't have that problem when I use OneDrive on a Private window. OneDrive on a Private window works just fine, the issue is on the regular non-private window where I wan't my session to stay open.

I already tried clearing 'everything' including cookies, site settings and offline website data. I checked all the boxes and the issue persist.

See attached screenshot.

Thanks!

Asked by Tirso Carranza 2 weeks ago

Answered by jscher2000 - Support Volunteer 2 weeks ago

Netflix full screen flickering

Ever since I started using Netflix on the newest Firefox browser, the screen flickers white when I am watching Netflix on full screen. Is this a Firefox issue and how can… (read more)

Ever since I started using Netflix on the newest Firefox browser, the screen flickers white when I am watching Netflix on full screen. Is this a Firefox issue and how can I fix it?

Asked by wongoichingching 3 weeks ago

  • Solved

Video not working for certain sites

I recently got a new computer, and in trying to get all my old accounts and what not synced up, I noticed that Twitter videos weren't playing for me and giving me a gener… (read more)

I recently got a new computer, and in trying to get all my old accounts and what not synced up, I noticed that Twitter videos weren't playing for me and giving me a generic "The video could not be played", which was odd and annoying, but not the end of the world. I then went over to Twitch and got the "Your browser encountered an error while decoding the video. (Error #3000)". Meanwhile, Youtube works perfectly fine.

I tried clearing cache/cookies, tried on incognito mode in case it was an issue with one of my extensions, all to no avail - when I swapped over to Edge just to check if it was a computer issue versus a Firefox issue, both sites functioned in Edge just fine. Is there anything else I can try troubleshooting in Firefox to see what's causing this short of trying to uninstall/reinstall again?

Asked by lolarayyy 3 weeks ago

Answered by jscher2000 - Support Volunteer 3 weeks ago

Intel Graphics driver stops responding

Not sure which update caused the issue, since I've been delaying updates for a little while (maybe 15 days or so). Immediately after starting Firefox, the Intel graphics … (read more)

Not sure which update caused the issue, since I've been delaying updates for a little while (maybe 15 days or so). Immediately after starting Firefox, the Intel graphics driver stops working, which causes Firefox to hang on a white screen. The windows warning is something close to "Intel graphics driver stopped responding and has recovered". The only way I can start Firefox is in troubleshoot mode. I tried disabling hardware acceleration, which solves the problem but I'd like to keep using the GPU so it's not really a good solution. So I forced Firefox to use the NVIDIA GPU (gtx 960m) on the NVIDIA control panel. This worked, Firefox starts and works as normal again but within just a few hours has already caused the NVIDIA GPU drivers to stop responding once, prompting Firefox to stop responding too and hang on a white screen. Restarting Firefox fixed the problem. This might have been a fluke but I'd like to keep using the Intel integrated GPU, if possible.

I'm using Windows 8.1 and my laptop has an i7-4720HQ (Intel HD Graphics 4600) and a GTX 960m. I'm using the latest version of Firefox 106.0.2

Any idea what might be causing the problem? I haven't had any trouble with either GPU on any other occasion

Asked by walkingthyroid 1 month ago

Last reply by jonzn4SUSE 1 month ago

  • Solved

Firefox keeps crashing when it opens.

I've now installed Firefox several times including at least one clean install. I've worked through all the support pages on how to fix the problem, including system scan … (read more)

I've now installed Firefox several times including at least one clean install. I've worked through all the support pages on how to fix the problem, including system scan using MalwareBytes, and removing extensions, but the problem persists.

To be more precise, sometimes it just crashes immediately leaving the notices shown in the image. Sometimes it opens and stays for a while but then crashes with a similar notice.

Crash reports:

bp-945b32f1-96b3-4233-ba19-03c310221026 26/10/2022, 12:02 bp-2af09469-4ba1-4531-8406-5e0f70221026 26/10/2022, 12:02 bp-d7d56904-ca94-4397-812d-a39260221026 26/10/2022, 09:55 bp-7e88f783-318e-4401-b825-89a810221024 24/10/2022, 18:50

Hope someone can help.

Asked by chris502 1 month ago

Answered by TyDraniu 1 month ago

Firefox Private Browsing

I recently added the Firefox Private Browsing feature and I believe I made a mistake. Since then my computer often slows to a crawl and I have to restart it to get it to … (read more)

I recently added the Firefox Private Browsing feature and I believe I made a mistake. Since then my computer often slows to a crawl and I have to restart it to get it to function normally. I wish to delete the Firefox Private Browsing feature to end any burden it may be on my computer. I do mean delete and not disable.

How can I remove the Firefox Private Browsing feature?

Sincerely,

Michael Brandt [email removed from public]

Asked by michaelbrandt362 1 month ago

Last reply by michaelbrandt362 1 month ago

Need to make Firefox stop automatically downloading PDF files. None of the suggested fixes work.

I need to know how to stop firefox from automatically downloading every PDF file I look at. I’ve tried all of the suggested fixes on Mozilla and various other sites to n… (read more)

I need to know how to stop firefox from automatically downloading every PDF file I look at. I’ve tried all of the suggested fixes on Mozilla and various other sites to no avail. None of them work. I’ve tried the following:

Going into settings, downloads, and checking “Always ask you where to save files.” Didn’t work.

Going into settings, applications, and under PDF, choosing “always ask.” Didn’t work.

Going into settings, applications, and under PDF, choosing “open in firefox.” Didn’t work.

Going into about:config and changing browser.download.alwaysOpenPanel from true to false. Didn’t work

None of these fixes stopped firefox from automatically downloading pdf files. I can’t just click on a pdf file to look at it without firefox downloading it.

I’m at wit’s end. My recylcle bin is full of unwanted pdf files.

Please give me a solution that actually works. My version is 105.0.3.

Asked by tamszion 1 month ago

Last reply by darthno2 11 hours ago

Lost frames on YouTube video.

After I upgrade Firefox to Version 105, it seems had problem with play video on YouTube as huge lost of frames, and still happened in Version 105.0.2. Attachment 1 is to … (read more)

After I upgrade Firefox to Version 105, it seems had problem with play video on YouTube as huge lost of frames, and still happened in Version 105.0.2. Attachment 1 is to play video with Firefox and attachment 2 is with Safari. And the battery usage with Firefox when play video is about 3 times faster than usual.

I use latest version of macOS Monterey with Intel CPU. If anyone could help me find the problem, I will be appreciated.

Asked by Orange 1 month ago

  • Solved

Error message "You need to enable JavaScript to run this app." continues

Hi all I'm a happy user of FF but have started to see issues with JavaScript (error message: You need to enable JavaScript to run this app.). I do the about:config correc… (read more)

Hi all

I'm a happy user of FF but have started to see issues with JavaScript (error message: You need to enable JavaScript to run this app.). I do the about:config correction and it sometimes works, but now the error is spreading to involve other pages - a page worked yesterday doesn't work today.

Is it just me?

//Allan, Sweden

Asked by Allan Andersen 2 months ago

Answered by Paul 2 months ago

The Connection was reset error- Nothing works on Firefox, other browsers work fine

Getting various error messages. Made no changes to firefox this morning. Was working fine, closed browser after doing some work, came back, firefox doesn't work. Error … (read more)

Getting various error messages. Made no changes to firefox this morning. Was working fine, closed browser after doing some work, came back, firefox doesn't work.

Error messages: 1. When opening a new page or tab- The connection was reset. The connection to the server was reset while the page was loadng.

2. Going to a saved bookmark on my toolbar (bookmarks still show) when clicking on a bookmark - Secure Connection Failed. An error occurred during a connection to twitter.com PR_CONNECT_RESET_ERROR

Asked by erick4 3 months ago

Videos Not Working`

No video players work with Firefox but they work fine in Chrome I have the latest version downloaded, I have tried debugging, private windows, cache and cookie clear, rei… (read more)

No video players work with Firefox but they work fine in Chrome

I have the latest version downloaded, I have tried debugging, private windows, cache and cookie clear, reinstalled/reset firefox, restarted my computer, updated my GPU drivers, changed every setting such as autoplay, hardware acceleration etc., disabled all enhancements, and more.

Nothing fixes this. I get error codes on every site i try, twitch, streamable, etc. None play videos.

Asked by boe44178 3 months ago

Last reply by James 3 months ago

Firefox closing Yahoo Mail Tab on download of attachment

I use Yahoo mail within Firefox. Just recently it has changed so that if I select the download option, to download any attachment to an email, it will either open (if say… (read more)

I use Yahoo mail within Firefox. Just recently it has changed so that if I select the download option, to download any attachment to an email, it will either open (if say a PDF) or ask me where I want to save the attachment, but then the tab the Yahoo mail is open in will close once the attachment has opened/saved. Before, I could download/open/save or whatever and the Yahoo mail tab would remain open (as I would expect it to).

Any suggestions gratefully received.

Asked by Steve 4 months ago

Last reply by olsonda 2 months ago

Firefox slow

For the past few weeks Firefox has become VERY slow, refuses to load many web pages, displays security messages and is generally unusable. I have tried solutions from the… (read more)

For the past few weeks Firefox has become VERY slow, refuses to load many web pages, displays security messages and is generally unusable. I have tried solutions from the troubleshooting page, reset Firefox, checked time and date but nothing makes any difference. Other browsers work as normal. Any suggestions please?

Asked by david.harvey425 5 months ago

Last reply by jonzn4SUSE 5 months ago