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  • Solved

How to recover an old account sync after everything disappeared?

My computer crashed and after restarting I have lost my account data including profiles, history, bookmarks, extensions, open tabs, etc. I have tried the basic methods s… (read more)

My computer crashed and after restarting I have lost my account data including profiles, history, bookmarks, extensions, open tabs, etc.

I have tried the basic methods suggested online like looking for hidden profiles, finding a folder for old Firefox data on the desktop, restoring from apparent backups that are meant to be there, etc. The account should have been logged in all this time and had sync on, which is not working... but should there be some sort of sync history I can restore from? Or a local backup from somewhat recently?

Thank you

Asked by brad.d 1 day ago

Answered by brad.d 1 day ago

Save Tabs & windows has stopped working

I can't save my tabs & windows anymore, I have the box checked but after I close down the computer I lose all the tabs when I reopen and then I need to put them all b… (read more)

I can't save my tabs & windows anymore, I have the box checked but after I close down the computer I lose all the tabs when I reopen and then I need to put them all back manually. What has gone wrong it always worked before for many years? Please tell me how to fix it

Asked by Rossi 1 day ago

Lost data after update

Hello After updating firefox I got logged out of firefox, after logging back in no profile data is available. I lost all the saved passwords, setting, browsing history, … (read more)

Hello

After updating firefox I got logged out of firefox, after logging back in no profile data is available. I lost all the saved passwords, setting, browsing history, all of it. I lost access to website's because of it. Tried copying data from 'profiles' folder but it does not work. Never had problem like this ever and I'm considering changing browser for good. It should have never happen, like wtf is this?!

Asked by gniewosz512 2 days ago

Last reply by TechHorse 2 days ago

How can I get back to older desktop screen where I can see the full url, rather than a small box showing only part of it visible in browser bar of google--where did old browser go??

How do I get the full url line of where I am currently on the homepage back for the search line, or the old full browser line? Have been looking in settings and haven't l… (read more)

How do I get the full url line of where I am currently on the homepage back for the search line, or the old full browser line? Have been looking in settings and haven't located it.

About ready to leave firefox over it, and been here for years.

Thanks,

Michelle

Asked by mrossee 1 week ago

Last reply by TyDraniu 2 days ago

youtube worked two days ago with no problems... and had been working the entire time.. Why doesn't it work now

What changed to prevent youtube from working? It worked for as long as I have had your browser and two days ago... all of a sudden it doesn't... just freezes. I've done … (read more)

What changed to prevent youtube from working? It worked for as long as I have had your browser and two days ago... all of a sudden it doesn't... just freezes. I've done what you suggested... it didn't work I installed an extension yesterday and it worked yesterday... Now today... not working even with extension

help please

Asked by healthyrx4life 2 days ago

Good morning, thank you for taking my question, I have a proble saving passwords.

I keep losing my passwords in Firefox. I attempt to save a password withe the drop down menu, after checking I see that it is save but a short time later the password is … (read more)

I keep losing my passwords in Firefox. I attempt to save a password withe the drop down menu, after checking I see that it is save but a short time later the password is no longer there! I have all the box's checked to save passwords but again they are no longer there! Any help would be most appreciated, Thank you T Wolf

Asked by tcw743 2 days ago

Last reply by Zuki 2 days ago

Is there a way to open *all* mobile tabs in my desktop browser?

I use Firefox for desktop in Windows, and I use Firefox on Android as well. I have enabled sync and signed into both browsers. What I want to do is sort through the 50+ … (read more)

I use Firefox for desktop in Windows, and I use Firefox on Android as well. I have enabled sync and signed into both browsers.

What I want to do is sort through the 50+ tabs that are open on my Android Firefox browser by opening them in my desktop Firefox session.

I am aware that I can open them one-by-one by following this how-to:

https://support.mozilla.org/en-US/kb/view-synced-tabs-other-devices

However, this is inconvenient: I want to open them *all* in one operation. This way, I can quickly bookmark them read them, and then confidently close all of my tabs in Android. (I have ADHD and this would help me a lot).

Is there an extension or option that would allow me to do that?

Asked by mdellapia 2 days ago

I keep geting this captive portal message. I am on my home wifi not any kind of captive portal. How can I tell Firefox to cool it?

Just seemingly out of the blue I started getting Firefox captive portal warnings. Most websites load normally but if it's a new site i.e. one I ahven't visited in a while… (read more)

Just seemingly out of the blue I started getting Firefox captive portal warnings. Most websites load normally but if it's a new site i.e. one I ahven't visited in a while I get the "you must log into this netrwork before you an access the internet" message. I am and have only and always been on my home wifi with this computer, it's a laptop but has never been out of my house. Forefox seems slow lately and I keep getting this message. Other browsers work fine by the way.

Asked by Michael Lair 2 days ago

Last reply by TyDraniu 2 days ago

Online payment pages => not displayed, impossible paying

Gentili Signori, Sempre più spesso, quando si aprono le pagine di pagamento online, il browser non è più in grado di visualizzare correttamente la selezione dei metodi di… (read more)

Gentili Signori, Sempre più spesso, quando si aprono le pagine di pagamento online, il browser non è più in grado di visualizzare correttamente la selezione dei metodi di pagamento o il layout complessivo della schermata di checkout. Questo sta diventando piuttosto frustrante, dato che sono un fedele utente di Firefox da molti anni. Tuttavia, questo problema mi sta spingendo a scegliere un browser che funzioni davvero, come Google Chrome, cosa che trovo piuttosto fastidiosa. Ci sono chiaramente aggiornamenti mancanti e lacune tecniche che stanno diventando sempre più profonde e evidenti, il che mi porta a credere che il vostro progetto non venga più aggiornato con la costanza che dovrebbe avere. Ciò è particolarmente preoccupante considerando che il vostro cliente più importante è proprio Google, che vi paga per rimanere in vita. Grazie.

Asked by matz_felix 2 days ago

Firefox not responding

Firefox not responding. I have tried everything on the Help pages. I have tried reset of everything. I have uninstalled and reinstalled from scratch. Still: when I open i… (read more)

Firefox not responding. I have tried everything on the Help pages. I have tried reset of everything. I have uninstalled and reinstalled from scratch. Still: when I open it: Firefox does not respond. And everything else also is very slow then. In Windows joblist I can see Firefox with 7-15 threads. One of them "not responding". I have no problems with Chrome nor Edge - W11, 16GB Ram

Asked by jens65 4 weeks ago

Last reply by jens65 2 days ago

Unable to copy paste into google docs

Since the 148 update, copying and pasting has been completely broken in google docs, sheets, etc. I get an error every time I try to and am forced to reload the page afte… (read more)

Since the 148 update, copying and pasting has been completely broken in google docs, sheets, etc. I get an error every time I try to and am forced to reload the page after which nothing has even been added to the doc. I know I am not the only one with this issue. It happens across different OS'es. Very very frustrating as I have to switch to a different browser entirely in order to copy paste, which I need to do frequently. https://connect.mozilla.org/t5/discussions/latest-update-made-google-drive-shortcuts-break/td-p/118985

Asked by FirstName LastName 2 days ago

Last reply by TyDraniu 2 days ago

  • Solved

Where do I find the Firefox setting to input my home page?

I have used Mozilla Firefox as my default browser, for years. Recently, I used a program to clean (what it said was) junk files from my computer. Unfortunately, I did not… (read more)

I have used Mozilla Firefox as my default browser, for years. Recently, I used a program to clean (what it said was) junk files from my computer. Unfortunately, I did not make a rescue point. After removal of the files, several of my programs, including Firefox, has no longer worked as it once did. I was always able to go into settings to select my browser, my search engine, my home page, etc. That is no longer possible. I was wondering if I should uninstall Firefox and reinstall - or is their another easier way to repair my problem?

Any help I can get is much appreciated.

Asked by MysteryKam 2 days ago

Answered by James 2 days ago