Firefox Support Forum

When I do right mouse click on page, depending on the mouse cursor position, context menu appears and I need to scroll up or down to access appropriate item. I thought I need to try and fix size and position of a page context menu. Is it possible? I believe it may depend on the screen size and resolution and how many entries add-ons add to right click menu. Examples: https://imgur.com/nocb5kK.png https://i.imgur.com/yNeNJQh.png

When you go into 'Manage Bookmarks' and click on 'Import/Backup Bookmarks' is there a way to clear out the list of files listed when you hover over 'Restore ->' which brings up the list of recent bookmark files that you have restored?

When I open Firefox and call up bing maps , it starts to load the page , then Firefox crashes . Has been doing this for several firefox versions . Looking at the crash report , I always get "The debug symbols are missing for firefox. Please install firefox-dbg." but I can't find firefox-dbg to load

Hi, I posted this question about 3 upgrades ago. I run Win7_64 (Yes I know it's outdated!) with dual monitors. After closing FF I was always left with a partial FF screen window open on the left monitor. It could only be cleared with a screen refresh, or dragging another app. screen over the top. I checked the obvious like GFX drivers (which had never changed), FF .exe processes seem to have terminated and I confirmed no other app did this (even Chrome). I suspected it was a FF shutdown problem? I asked the question here but didn't get a solution until now.

I've now installed the latest update 115.11.Oesr (64 bit) and have not seen the same problem for a week. If it stays that way, thanks to the FF team for fixing this annoying problem.

Device: M1 MacBook Pro OS: macOS Sonoma 14.5

Attempting to type just one letter in the search bar in Settings will make the entire app unresponsive. I only got this problem ever since I upgraded to Sonoma 14.5.

I'm on OSX Catalina 10.15.7 and all of a sudden I am unable to get any sound from my FireFox browser. I tried to play audio/video from 3 different websites - Youtube, 123greeting.com and Gettr and while the video played, there was no audio coming out on any of the sites. I have no problems watching and hearing videos on my other browsers - Brave and Vivildi so this issue is with Firefox on multiple websites. Please advise as to where to look for some switch to turn the sound back on my Firefox browser. Thanks

I've been using Firefox for about six months. I'm a MacBook user with the most recent version of Sonoma installed. After a month or so of using Firefox it starts crashing and freezing. Sometimes I can't restart it for several minutes. Whenever this happens, I refresh it. I've refreshed it about twice. I've re-installed it twice too, but it keeps happening. Most settings are default, but I wanted to include the settings in case this could be the problem: - I've turned off Firefox home content - I've turned off all passwords and autofill features - Never Remember History - Do Not Track and Tell Websites not to share/sell my data are turned on - I left the standard-level security settings as is

I have one extension installed.

The only other browser I have installed is Safari and I am not having these issues. I should add that I don't receive any error messages when this happens, it just freezes. The most recent issue is that I was clicking on buttons on a website and it wasn't working, but when I started using the Safari browser (which also set to private mode) it worked fine.

When it works I love Firefox and would like to keep using it. I am wondering if there is anything I can do to fix this.

I have had the option "Check for updates but let you choose to install them" selected for some time, because when FF auto-updates my system becomes unstable. Despite that version 126.0.1 (64-bit) was automatically installed. Which I only found out about because after causing FF to freeze, and basically crashing the work I was doing, and forcing me to kill the task with task manager, I get the "FF is installing your update and will start in a few minutes" at restart.

After looking thru the help forums I have set app.update.background.enabled and app.update.background.scheduling.enabled to false. (They were both true despite the setting selected.)

Two things:

1. I DO want to be notified when updates are available. I just don't want them to happen at your convenience. Will I still be notified of updates with these config parameters set to false?

2. If you have a setting that says "Don't Update" and I select that option, you should not update. There is clearly a problem somewhere.

Edition Windows 10 Home Version 22H2 Installed on ‎2024-‎04-‎09 OS build 19045.4412 Experience Windows Feature Experience Pack 1000.19056.1000.0

(Windows reinstall via Microsoft's cloud reset "save my data" option specified... though some stuff got wiped out due to hard drive issues)

I want to transfer all my bookmarks to another pc. I select export to HTML file and save to a flash drive. I insert the flash drive into the second pc then select 'import and backup' and 'import bookmark from HTML' . Then select the Bookmark.HTML on the flash drive and 'Open'. But no bookmarks ever appear anywhere that I can find. How can I get the bookmarks?

Hello,

I have the latest release of Firefox on windows 11.

When I try to access accesspeople.accessacloud.com, the site I use to see my work's rota, the website doesn't work and shows this message;

" 503 Service Unavailable No server is available to handle this request. "

This website works fine with Chrome, Opera, Edge, etc.

I have tried disabling all extensions, turing off tracking, as well as clearing the cookies and cache for the site and still no luck.

Please let me know if you know of any solutions.

Thanks

I cannot print from Firefox. It worked fine, and then stopped. I'm not sure what changed. It doesn't matter what printer I use. Even printing to PDF fails. No errors appear, and nothing shows up in the printer queue. All the other applications in Windows print just fine. It's just Firefox. And just for this one Windows user.

I tried clearing the saved printer settings in the about:support page. I tried refreshing Firefox. I tried uninstalling and reinstalling Firefox. I tried uninstalling, removing the mozilla folder in %appdata%, and reinstalling Firefox. No luck.

The only time I can get it to print anything is to log into a different user account on this same PC. Printing from Firefox seems to work then.

It seems there is some user-specific printer setting/file/whatever that is messed up. I'm not sure what else to try.

Thanks.

With these updates the way Firefox handles Outlook seems to get worse and worse. I don't have these problems if I switch to Edge. If I'm watching streamers on Twitch the streams pause while Outlook loads. It didn't used to do this. Something about that mail service is really hanging up the browser and it struggles more and more. There is always delay as it tries to load everything. The first email will take a while before it loads up. Sometimes if I close the tab and open a new one and try again it loads up faster. I've have all my cookies reset with this recent firefox update, everything got wiped for some reason, but getting them set up again doesn't help it. Clearing Cache hasn't helped it.

As the title says, it is very slow with Ublock Origin. I have refreshed Firefox and without Ublock it obviously works but I would like to keep the extension because it is the only one that works with Youtube Ads right now.

Hello,

I am trying to login to my Mozilla account so that I can backup my data and move it onto a new computer. However, even though Sync is activated, I cannot find my Mozilla Firefox password anywhere and am unsure of what it is. Is there anyway that someone who works at Mozilla can give me access to my password?

I am happy to verify my identity and prove that this is indeed my account, but I am not sure of how to go about doing so. I really need access to all of my data, and would be highly thankful for any assistance regarding this matter.

I have just upgraded the OS on Mac Mini with the M1 chip to Sonoma (14.5) I am running Firefox 126.0.

Now it seems that I have more than one problem since the upgrade. The browsing history in my sidebar is not current. It is running about a day behind.

I reported earlier that the type on my LinkedIn is only out 7 pt when my settings have the minimum size at 14 pt.

Somebody please help. I'm afraid to do a refresh because I don't know what it will do to my banking settings.

Ellen Perless

Website side bar not going top when changing screens . Takes forever to change screens if you dont fix it i will go to crome# Numbered list item everyup date gets worse

Firefox 126.0.1 Mac OS Sonoma 14.5

Everytime I select Firefox-Settings.. the Settings window opens and then crashes

This crashes with Troubleshoot mode selected

Partial crash report included below.