Firefox Community Forum

Yesterday, Facebook started to take longer and longer to load a page. Whenever I tried to post something and it took forevahhhh for it to show up on the timeline. I had to reload and repost several times since yesterday. All other websites are loading up just fine, but Facebook has taken as long as 30 seconds, sometimes even more before it refreshes a page.

Then.. it got worse. All I could see was the Facebook logo in the middle of the screen and nothing else.

Then it got even worse. As of this morning, I can't even get any results when I google Facebook! I put Facebook into the search bar, click return -- and nothing happens, absolutely nothing.

I'm not seeing any problems with any other website. I have already restarted my modem. I have already cleared out the cache and the cookies. I have restarted my laptop three times. I even looked up Downdetector, but there aren't any problems with the website in general.

Those are all the solutions I've found when searching about this, but the problem is only becoming worse, with everything I try. If there's something I need to change in Facebook settings, I can't do that, because now Facebook is completely inaccessible.

This is only happening on my laptop. Mobile is fine.

Two days ago, I made my first post to these forums. Now I'm being spammed with "Congrats on your first forum reply!" emails from this website. I am getting a new one every hour and a half or so. There is no obvious thing to do in the email to stop this. How do I stop support.mozilla.org from spamming me?

1. This could be under-reported problem. People will have problems reporting this bug

2. Whenever I try to save anything (image, website, Ctrl+S, print website to file, Ctrl+P, screenshots, same problem) my Firefox tries to "Open" something instead. I see dialog window with header SAVE, but the final button is labeled "Open" and after clicking it usually nothing happens. A haven't been able to save anything since this update. Only system-wide screenshots work for me now.

I had to use another installation in order to attach screenshot here. In the problematic 149.0, after clicking "Browse..." and selecting file, nothing happens, and no upload, moreover button won't respond to clicking anymore. Then I force refresh, and this text within this form disappears, but attached image appears.

3. Yesterday I have updated my Firefox to 149.0, using official debian sources, mozilla-deb - 1.0 -

cat /etc/apt/sources.list.d/mozilla.list deb [signed-by=/etc/apt/keyrings/packages.mozilla.org.asc] https://packages.mozilla.org/apt/ mozilla main

4. I have Linux Debian, (old version, Stretch+backports, yes, I am moving things already to new hdd), maybe it's related: 4.9.0-19-amd64 #1 SMP Debian 4.9.320-2 (2022-06-30) x86_64 GNU/Linux )

In order to fill this form I am using separate installation 140.9.0esr (64-bit), you could warn Debian teams not to propagate this error.

5. I have checked Console and Debugger, but they seem website-related. This error happens on every single website. Tried already troubleshooting mode, same problem. Please help us.

Since I upgraded from FF128-esr to FF140-esr I always get the "Firefox is being updated by another instance" This is really driving me crazy, as I checked / did / .... everything (and even more) I found on the internet related to that.

Nothing helps !

Creating and using a new default profile didn't help

Finally I ended up uninstalling FF completely (making sure no -zero- leftovers remained in ProgramFiles, AppData a.s.o.), and reinstalled FF140.7.0-esr freshly. After installation I started FF immediately with the created default profile (only existing one) --> SAME THING : "Firefox is being updated by another instance"

And this is really a FF140 thing, when I go back to FF128, on the same computer, same profiles, ...., the problem is gone.

I would like to know in detail what checks are really done by FF to decide to give that "Firefox is being updated by another instance"

Whenever I try to access the Powerball website I get the following response -

The request is blocked. 20260116T144515Z-17584c64c9f58vrnhC1MIAm1t80000000t4g00000000rcec

I have no issue with other browsers.

Thanks Gary

Hi,

When I opened Firefox today, it asked me which profile I'd like to use. I named one Katy and then continued. Now, I can't see any of my bookmarks, none of my passwords are saved, none of my sites recognized. I've been using Firefox for years. Everything I have is saved there. I just want my old stuff back. I'm signed in on my account, but can't see another profile that I can choose. My phone still has all the passwords and bookmarks from before but I I can't see what profile I'm signed in under. Can anyone help?

Thank you!

Katy

Website: https://www.londonpicturearchive.org.uk/view-item?i=119810&WINID=1764158938344 (for example) On Safari I see there is a message overlay from the website saying "press the command key to zoom the image". On Firefox, this message is not displayed, and the website is greyed out.

I have looked at all my settings: I can't see anything wrong. Any ideas?

The alert message appears everytime I go back into gmail This browser version is no longer supported. Please upgrade to a supported browser. I checked that Firefox was last updated Feb. 26. So I'm understanding what's going on. thanks

Just recently I am no longer able to login to the discover.com site in private mode. It still works in regular mode. I'm using this on a desktop, not the discover app. I spoke to their tech support and tried to do a login while on the phone. They told me nothing was coming through on their end. So, what changed and how can I fix it please?

I visit the nbcnews.com web site frequently. For the past +/- 48 hours, I have been having issues. I can open the home page and scroll from top to bottom just fine. However when I now double-clcik to open a specific article, that article page opens for about one second and is then immediately replaced with a page that says "Something Went Wrong. Access to NBC News is temporarily unavailable. The problem will be resolved as soon as possible." This happens on whatever article I select. It also happens on 2 separate computers.

I e-mailed support at NBC News. Their response was "we cannot duplicate this behavior." They suggested I try another browser. I do not use anything other than Firefox, but I found an old installed copy of Internet Explorer from... 2015. IE opened the NBC News main page and all of the sub-pages just fine.

My Firefox just updated to version 115.30.0esr X64 within the past several days. I am not certain if the NBC News issue happened as a result of that update or not. Has anyone else experienced similar difficulties with this web site or as a result of this latest update?

I see many complaints about this new version v 149 for the Mac. The most outrageous one is that you can no longer drag links from a browser page (try BBC) to an email or a doc. You have to copy the link then it won't turn blue and only when received will it show up as a link. Like many others after 30 years use preferred over Safari and others I am seriously losing patience with Firefox. On the very day you announce split screen for Ff windows - you disable a vital feature that has worked for years causing me to waste so far 60 minutes of my hard pressed work time. Maybe this will be corrected in the next upgrade. But I am now intending to avoid all Firefox upgrades for 6 months after being offered. I doubt anyone on this forum will come back on this but my set-up is Mac OS Monterey - and Firefox v 148 worked perfectly before today. I hesitate to try and install the previous version because I am not used to doing such tech moves. Perhaps someone in the Mozilla head office congratulating themselves on the marvellous new upgrade will come across this but I doubt it

Every time I try to log onto https://find-and-update.company-information.service.gov.uk/company I get the following message Secure Connection Failed An error occurred during a connection to find-and-update.company-information.service.gov.uk. PR_CONNECT_RESET_ERROR Error code: PR_CONNECT_RESET_ERROR The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the web site owners to inform them of this problem. I can log on from my mobile so I know the site is working

I'm getting the following error message:

The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. Some security software can cause this problem.

I don't know what prompted this concern on my Windows 11-based laptop, but I only noticed this last night doing some research for another issue. I don't have any of my bookmarks showing up in the bookmarks section, nor will it allow me to click the star on any tab to bookmark the page. I have restarted and shut down my laptop several times and this is not solving the concern. Let me know if you need more information or if I need to start this inquiry again elsewhere, but again it sounds like the same concern.

I have included a screenshot of the exact error for accuracy's sake. Like everyone else here, I'm trying to get my bookmark and history access back up and running but not sure how to go about it.

I couldn't get past the first fix suggestion because I am not sure how to restart Firefox (https://support.mozilla.org/en-US/kb/fix-bookmarks-and-history-will-not-be-functional?as=u&utm_source=inproduct&redirectslug=The+bookmarks+and+history+system+will+not+be+functional&redirectlocale=en-US). I have restarted my laptop several times but the issue still persists.

Please advise.

Ironically, I am not having this issue on my older PC that is still operating on Windows 10. I can view history and access or add bookmarks with no concern to my knowledge.

Hello,all, The built-in translation button in Firefox disappeared on the Reddit website.

Please add a fixed access key for the 'Translate button'. I also recommend introducing an automatic website translation function. Thank!

Several websites are not loading their content since yesterday. YouTube has a message "Try searching to get started" and even when I open a video, it won't play. X.com is not loading content in the pages. So far it's those two.

As of yesterday my Firefox browser no longer displays some screens within Amazon Prime correctly. It displays what should be images as text, which is difficult to read, unlike Microsoft Edge, which displays the Amazon webpage correctly. I am running Windows 10 with a support extension through October 2026, so could it be an update from Microsoft Windows or Mozilla Firefox that has caused the problem. Thanks for your help.

Michael Archer [edited email from community support forum]

Firefox had been a safe haven for anti-AI, and used to be my go-to search engine. If this AI bullshit continues, no one will respect or use the browser. Stop implementing AI garbage that steals data