Firefox Support Forum

I've just updated from 115.04esr to 115.11esr for macOS to the heap of unwelcome troubles. This experience is extremely unfriendly and annoyingly brazen on part of the Firefox developers.

Every time I launch the browser it starts up from its default profile, not mine. I lost access to all my themes, extensions, history, devices and settings as a consequence, and cannot regain it.

All efforts to launch FF from another profile upon opening of a new instance resulted in a dialog nagging me to move the app to /Applications even though I always kept it in a subfolder of my choosing, and intend on continuing to do so. Refusing to submit opens the default new Firefox profile in every instance.

Closing Firefox instances is impeded by a Chrome-like first-after-installation closure prompt asking to have the browser warn me every time I'm closing the browser. Repeatedly rejecting the prompt makes no difference.

The flatly blunt and pervasively arrogant manner, in which the new Firefox forces its way, is off the charts and is unacceptable.

Is there a straightforward way of restoring the old behaviour and telling it to honour my settings?

I am experiencing more and more pages suddenly not working on numerous websites. I am working with an Imac running OS 10.9.5. I am experiencing problems with Firefox, Chrome and Safari and am having to revert to my Microsoft Lap top for a working browser.

Any ideas on this???

I know my password is " [edited from public] " but you keep saying it's wrong! Why? It has always been that! Please, I am trying to update Firefox as per your directions!

Hi Guys,

I am using an older OSx version which I am happily using Firefox 78.15 with no issues. Last week I easily attended meetings via Google Meets with no problems to date, until today.

All of a sudden it states that my browser doesnt support it. I have tried all workaround, uninstalled add-ons etc.

Was there a sudden change? This will affact my day to day work if meets no longer works.

Any information please help

I get this error message and then it shuts down if I don't stop it by deleting it....

“Error while installing” :Expecting value: line 1 column 1 (char 0) Fire Fox then shuts down if I don’t delete it.

Version: 78.15.0esr (64-bit)

The bookmark dropdown submenus won't open any more. I can click Bookmarks>next random menu>next menu and it won't show the bookmarks. To be clear, I am going to a folder bookmark and then a sub-folder bookmark which won't show what is inside this sub-folder.

Any idea why this is happening?

TIA