Firefox Support Forum

Once again Firefox has decided to take over and change all my settings! I had finally managed to prevent it updating, as each and every time I had to reinstall all my setting and extentions from scratch. Today, it decided to clear all my preferences and change itself to its own default settings. OK, so I can change my profile option, except all three are using the same defaults: I appear to have lost all my settings and extensions entirely. OK, I'll copy from my backup, but once again the three backup profiles are being overwritten with the defaults. Even my third backup of last March overwrites to the defaults! How and why is Firefox managing to keep overwriting my defaults to its own preferred settings? How do I stop it doing this and regain my own preferences?

I also tried Sync and now I am getting bookmarks from over five years ago! And once again my settings are changing to the defaults. Surely a Sync should overwrite with the current bookmarks and settings not just keep adding more and more. I am now in a right mess again. Back to losing everything with updates. I am a great believer in the 'if it ain't broke don't fix it' mentality, but Firefox has broken itself and is refusing to allow me to change to how it used to be! How do I restore my own preferences and prevent Firefox from changing them to what it wants.

As of today 5/20/2024 Firefox stopped saving bookmarks. The star turns blue to indicate the bookmark was saved, but when I check the folder in Bookmarks it's not there.

Suddenly I can't sign-in to Sharepoint or Sharepoint admin console using my normal Firefox window. It works with the private window, but not the normal one. I've tested on another computer with the same firefox account sign-in and synced and it lets me sign-in there no problem. I've tried "Refreshing" Firefox, and that didn't work. I've tried uninstalling Firefox, deleting all the folders in appdata, then re-installing. Then I tried again before signing in to my Firefox account or syncing anything and it still didn't work. Any other suggestions? All the other O365 cloud login sites work, just not Sharepoint for some reason! It'll ask for my login credentials, then try and load, and then ask for my credentials again, over and over. Windows 10 Enterprise, Version 10.0.19043 Build 19043. Firefox 126.0 (x64).

Hi when i have to download my bios updates i am being forced to use misrosoft edge or chrome none of which i use , so the question is can i use firefox safely thanks . Lee

One annoying page at handelsbanken is missing scrollbars, and there is no way to navigate down

I have a memory of a "always show scrollbar" but it seems gone. firefox 115.11 on mac

peter h

Within 24 hours this weekend I was notified by my anti virus application (Avast) that they are no longer supporting Firefox browser (to concentrate on Outlook and Chrome), and a political news website that I frequent (Meidas) blocked me with a "captcha" type puzzle. The website said my browser was mimicking robot or bot use. I was presented with a puzzle requiring me to slide a tab rightward. It repeatedly told me I had slid the tab incorrectly. I believe all of this happened after an update of Firefox about the middle of last week.

Running under latest Windows 11 Firefox 126.0 will not start unless I click Run as Administrator. I changed permission for my User acct in Firefox to Full since I am the administrator but the problem persists

So within the past couple of days my twitter/x display setting suddenly switched to "Lights out" from "Default". I can reset it in t/x settings but if I close my browser it resets back to "Lights out" on reopen.

However, this same change happened with other browsers chrome and brave, but if I reset it on t/x it remains changed for those browsers if I close them and reopen.

When I say close I do not mean just that window/tab. I mean close the browser completely and restart it.

What do I need to do to get FF to retain this t/x setting?

Using FF 126.0 64bit on Win11

I'm experiencing an issue, when I visit this website in Firefox, some images appear broken, but they display perfectly in other browsers. Has anyone else encountered this problem or have any suggestions on how to fix it?

I have two monitors; I keep my taskbar on the right monitor and run Firefox on the left monitor. For some reason, whenever Firefox gets minimized, the window moves to whichever monitor the taskbar is on (I've done some testing to confirm it is specifically the monitor the task bar is on). Because I also run a program called max.to to separate my right monitor into different sections, this action of minimizing to, and restoring to, the wrong monitor is also resizing my Firefox window.

Is there any way, any option I've overlooked, that would get Firefox to minimize and restore to whichever monitor is is actually running on?

I've attached an image that shows, as best I can get it, the window moving over to the task bar monitor when minimizing.

Hello, Mozilla Community Hope you doing well, I'm contacting you to ask for help with a Mozilla Firefox problem I'm having with trying to visit the following website: Geometry Spot Games: https://geometryspot.com/ It won't load, and I'm not sure if that's because of a bug in the website, a browser issue, or something else entirely.

Does anyone else have knowledge of this problem or recommendations for a fix? I've attempted removing addons and cleaning the cache in my browser, but the issue still exists.

I would be grateful for any advice or ideas on improving the usability of the website. Thank you in advance for your assistance.

I have Firefox running on Screen #3. The website that I use with my radiology clients opens popups and I want these to open on Screen #3 as well. However, they are opening on Screening #1. How can I get them to open on Screen #3?

Thank you.

I am now not able to make video calls on my firefox for Mac browser. (It now says "Video calls not supported on this browser). I used this not that long ago, and it worked. Now it does not for any of my contacts. What can I do to resolve this?

/edit: moved thread from Firefox for iOS (iPhone/iPad) to (desktop) Firefox section as you said you have a Mac (using macOS).

hello team Firefox i am Aquib. i am very older user. my Firefox web browser in mac is very Awesome user experience. no lags no glitch no bugs. higher performance than other browsers. but after Firefox ver-120.0.1 Firefox getting lag and glitch in latest version Firefox please try to check in Youtube and switch mini screen to full screen getting lag please solve this problem. my problem is explain in given Screenshot. please fix it.

After I boot my computer, I can access any of the sites I usually use, but only once. If I then close the site and attempt to open it again (or to open any of the other affected sites), I get the following message: " Secure Connection Failed

An error occurred during a connection to phoenixcommons.cohousing.site. PR_END_OF_FILE_ERROR

Error code: PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem."

The site shown in the error message above is the one I most ofen use, but other very common sites (e.g. Google.com) exhibit the same problem:

" Secure Connection Failed

An error occurred during a connection to www.google.com. PR_END_OF_FILE_ERROR

Error code: PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem."

Yeah, right. I'm supposed to contact Alphabet and inform of the problem?

In contrast, some sites (e.g. The New York Times, The Washington Post) are not affected.

I can paste affected URLs into another browser (I used Brave) and access them with no problems.

I have to configure a lot of networking equipment! One day I might be working on a brand new piece of equipment and the next day trying to log into some ancient piece of equipment because I need to change something and I can't replace it yet. I'm having a major issue with the redirect even if I explicitly type HTTP it forces it to HTTPS ( and no I don't have HTTPS everywhere installed I've actually never used it ). I've noticed recently a few updates back now that if the connection cannot succeed it redirects to HTTP but it can hang up in a weird limbo where it thinks the site doesn't exist. There needs to be a toggle for local addresses explicitly typed "HTTP" to try that first. There also needs a toggle to ignore the security issues when accessing the device with a self assigned certificate as every single networking device has a self assigned a certificate and every time I need to change the setting on a router I have to agree even though I have a greed for the last 10 times when I've access the device or I just reset the device and the self signed certificate changed. And I don't know how you're gonna handle this on mobile but it almost makes using a mobile browser useless because I might as well just get the computer out even if all I have to do is change a password, SSID or just check a setting.

So local addresses need an option to lower the warning level for self signed certificates and to obey the typed protocol!

And there's some sort of bug with the Logic that detects a certificate or non-secure site that breaks when the connection drops. The only way I've been able to get around this is to go to the address bar and hit enter as a reload will not work and a reload skipping cash will not work to bring the site back up.

I've had devices that I thought weren't working only to find out they were working fine after 3 or 4 attempts and restarts only to find it's just that firefox thought the site didn't exist anymore.

And I don't have any other options because chrome is even worse with HTTPS once it gets it's vampire fangs in you're stuck it will not let you go back. And safari you might as will be undead.

Finally getting annoyed enough to write some thing as every time you go change your setting reboot device check setting log back in change saying restart log back in and you have to hit except certificate every single time.

And while I'm here Bring back the checkbox to save/ not save the certificate as I might not want to save the certificate when I know I'm going to reset the device and it's going to be totally different in the next 10 minutes. Or I might not want to save it at all like I go to a website that's misconfigured and the certificates not valid for the domain name that it's using.

BROKEN: Videos automatically play upon landing on a website. I don't want video autoplay. I had that FIXED at one point, but with the new update, all of my settings were discarded, and now I'm back to square one. I do not want video autoplay! Now, on to the next question: many complaints have been lodged on various 'help' pages and forums describing the same problem; my question is, in light of all of these complaints, why hasn't Firefox FIXED this problem and issued an update with the repair patches?! On my version of FF, Mac 126, all video controls in settings have disappeared. WHY? Where did they go? Not that they worked anyway because we had to muck about in about:config with various patches WHICH NO LONGER WORK ON MY MAC! Why is there not a simple ON/OFF switch, in Settings, for those of us who want the choice?! When are FF boffins going to FIX this to our satisfaction, with a WORKING, simple-selectable solution? I await a reply from a knowledgeable Firefox technician, one who preferably works on this part of the browser, please. Help me understand, or make me happy, preferably both.