Firefox Support Forum

I found a file that has an IP address at the top of it. And the IP address is from China. recently my email address showed up on dark web. Do you think It could be connected. and is hack?

Almost consistently every day and often multiple times a day, Firefox will freeze up, unable to load new tabs, and sometimes will display a message that the browser has updated and requires a restart. Upon restart (when fozen), I'm prompted to create a new profile because I'm using an 'older version of Firefox'. After creating a new profile, I'm able to update the browser and switch back to my original profile.

Although this is a relatively easy fix, Firefox requiring me to restart my browser without being able to do anything else is disruptive alone, but not even completing the auto updates, crashing, and requiring me to do a workaround just to keep using the browser is driving me back to a more stable browser.

I don't remember updates requiring a restart before, or maybe they didn't happen enough to cause issues in my workflow.

I have tried using the 'restore' feature in the uninstaller hoping that it might resolve the issue with no results, but I haven't found any reasonable other options with my searches online.

I have been using Firefox for many years and never had issues. Two days ago, I turned on my HP with Windows 10 and I got a pop up message something about Error Platform 126.0 XUL Runner is not compatible. I could not access Firefox, Google, or the internet. I uninstalled Firefox and reinstalled, but after that, everything runs very slow. Each time I go into a website, it can take up to over a minute to pull up! I cannot even delete email from my Gmail! It's piling up. Downloading can take over an hour! I checked all the trouble shooting forums in Mozilla and tried just about everything. I went back into "About:profile"s and created a new profile. It it did not make any difference. I also did a Firefox refresh. Did not help any. I went back into the profile I had before the XUL error because my bookmarks were there. Still slow. I cleaned out the cache, in both Firefox and my Windows 10. made no difference. I only have three extensions in Firefox. I don't know what else I can do to fix this. Also, my drivers and other software are automatically updated by Windows. My HP is only 2 years old as well. Everything was fine in Firefox until that XUL error message popped up and I had to uninstall and reinstall Firefox. That is when everything became agonizingly slow!

Update: My computer is barely usable anymore because of the Firefox issue. Having to wait for a minute or more for everything I do on the internet? I know it cannot be my computer itself because it is not even two years old yet. I may have to dump Firefox if I cannot get this fixed. I have Norton 360 and it is not malware or a virus. Firefox messed something up.

I'm unable to open pdf in mozila as it is showing access denied in acrobatservices.adobe.com in the all other browser its opeing perfectly please fix this issue vfast opens in chrome and stuck in mozila at 100% and screen gets blanked as the access is denied helpppp

Firefox spawn too many child processess, with cause the browser to freeze.

Proposed solution:

Reduce to absolute minimum the spawn child processess. The value should be set according to the device performance and additionally show allow the user to set manually the limits.

Example: 1 (maximal 3) child process per tab/window

For a couple of months now, my favorite browser, Firefox, has been locking up on me. It started this year right after an update. It suddenly locks up! Completely! Sometimes I cannot get it to close. I have had to shut down my pc to get rid of a locked up Firefox browser. These days I only need to right click the Firefox tab on the task bar and click "Close Window". That has been a big help.

So, I give up on Firefox and made Chrome the default browser. Then behind the scenes, someone installs a patch to the main server and fixes the problem.

I check it often and when I see that you fixed it, I set it back to default browser for about 2 or 3 weeks and then Firefox locks up again. I shut it down and switch to the Chrome browser again.

Back and forth I go. It locks up. I switch to Chrome. You finally fix it yet again. I try it after a few days and discover that you fixed it and make it default browser again.

And here I am again! I cleared the lock up by right clicking on the taskbar Firefox tab. Now I get a dialog box that has an option to shut down Firefox. Then I see a time bar move across the dialog box and close. Nice touch!

Now I switched to the Chrome Browser again and I am waiting for you to fix your Firefox browser for the 5th or 6th time this year.

Let me give you some advice. Burn it to the ground and start over. What you are doing does not help!

I belong to almost a dozen regional 'yard sale' groups, and suddenly can no longer post 'for sale' in ANY of them including Marketplace. Yet in the same groups I can post and reply to messages

Running under latest Windows 11 Firefox 126.0 will not start unless I click Run as Administrator. I changed permission for my User acct in Firefox to Full since I am the administrator but the problem persists

hello team Firefox i am Aquib. i am very older user. my Firefox web browser in mac is very Awesome user experience. no lags no glitch no bugs. higher performance than other browsers. but after Firefox ver-120.0.1 Firefox getting lag and glitch in latest version Firefox please try to check in Youtube and switch mini screen to full screen getting lag please solve this problem. my problem is explain in given Screenshot. please fix it.

Every third or fourth website I open, I get the "Hmm. We’re having trouble finding that site." error. if I wait a few seconds and hit try again, it works. Very frustrating and slows me down every day. Here is what I tried so far:

-Booted firefox in safe mode to make sure it is not any of my extensions. (This did not solve the issue) -Cleared cache time range "everything" (This did not solve the issue) -Made sure my version of firefox is up to date -Updated windows and restarted my computer

Some clues that may help you help me: -This issue only appears on my home PC but not my work PC or laptop -The websites I am opening work fine on other browsers.

Please help! I am getting tired of this

Every time I open the Firefox browser and start typing something in the address bar, the address bar removes everything I just typed after a few characters, which makes me type usually half the websites name on accident because of this bug. After the first occasion when launching the browser, the address bar works completely fine again.

Once again, Firefox updated itself w/o warning. As a result, the YouTube list of videos I wanted to watch has been lost. The "Restored Session" only contains the current video, not the queue of videos I'd been looking forward to. I had Firefox set NOT to auto-update, but apparently the last Update changed that as well. I was happy with the previous version, and didn't need or want an Update, at least not now. Could you please either fix the Restore Session to include the WHOLE web page, including YouTube queues, or make the Do Not Auto-Update choice persistent through Updates. Better yet, both. (I've just reset the about:preferences>settings>General>FireFox Updates>Allow FireFox to... box to "... let me choose to install them." Let's keep it that way!)

Hail:

As per the title. No Continuous Scroll. See picture 1 for visual confirmation. Screenshot in Normal Mode.

See picture 2: Setting has "Continuous Scroll" on.

I just do not find the issue causing this? Could anyone please assist?

Thank you. Ke'Ylan

Firefox browser doesn't load youtube's content, showing only grey for videos and text. The browser console shows a number of errors (I've attached a screenshot of the console). Even playing a YouTube video linked from a web site plays only that video. All other content is greyed out. Safari loads YouTube without problem. iMac 2017 OS is up to date, as is Firefox. What do the errors mean, and is it a problem with my settings? Thank you for any help