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  • Solved

Where have my logins gone?

I 'refreshed' firefox as suggested. The guidance suggested that all my logins and passwords would be preserved but when I check the Logins and Passwords all have been cl… (read more)

I 'refreshed' firefox as suggested. The guidance suggested that all my logins and passwords would be preserved but when I check the Logins and Passwords all have been cleared. I am now faced with the arduous task of resetting many many login credential. Poor advice from Mozilla.

Asked by jon.pearce26 2 months ago

Answered by cor-el 2 months ago

Sign into sync needing double verification sign in

I have had Firefox for years on my IOS devices as well as my Mac OS lap tops. I replaced my10 year old macbook lap top in June and put on Firefox and now everytime I sign… (read more)

I have had Firefox for years on my IOS devices as well as my Mac OS lap tops. I replaced my10 year old macbook lap top in June and put on Firefox and now everytime I sign in I have to get a code sent to another e-mail address that is not on my lap top to put the code in on my lap top so I can continue to sign into Firefox. Why is this happening? This is beginning to be too much trouble to get on. Why is this necessary since having my new macbook laptop? I dont always have my Ipad or Iphone near me when I sign on to Firefox. This is also on my IOS devices. I have several e-mail and use Icloud email system just for that on lap top. Have gmail app seperate on desk top and aol on IOS devices or sign in from webmail.

Asked by Barbara Hoffmann 1 week ago

Last reply by cor-el 1 week ago

A VPN-Like add-on

I recently installed an add-on, beginning with the letter M. It's believe it's fairly new and behaves like a vpn and proxy in many ways but isn't. Well I accidentally del… (read more)

I recently installed an add-on, beginning with the letter M. It's believe it's fairly new and behaves like a vpn and proxy in many ways but isn't. Well I accidentally deleted it and REALLY want to find it again. Can anybody help?

Asked by twistedvincent 4 days ago

Last reply by twistedvincent 3 days ago

Bixolon printer no longer printing in Firefox after update

After the latest Firefox update my Bixolon printer no longer prints receipts out of our Lightspeed POS system. It will print receipts if I am using Chrome or MS Edge so … (read more)

After the latest Firefox update my Bixolon printer no longer prints receipts out of our Lightspeed POS system. It will print receipts if I am using Chrome or MS Edge so it is a Firefox problem. I tried the about:config, print_printer delete and still have the problem. If I go into Control Panel and do a test print it prints fine. This is a Firefox problem and I need a fix that works!

Asked by marcush73 3 days ago

Last reply by Jonathan Watt 3 days ago

Google login and outdated Plugin.

Hi! I am opening this help, because for some months, that I have been using Firefox on Kubunto, it is impossible to log into Google. YouTube is the way I left it in Print… (read more)

Hi! I am opening this help, because for some months, that I have been using Firefox on Kubunto, it is impossible to log into Google. YouTube is the way I left it in Print. And it has a plogin that doesn't update for anything. Which is the Widevine Content Decryption Module provided by Google Inc.

This has brought me a lot of frustration when using firefox on Kubunto. But as I use the system only on the Pen Drive, I have no plans to install Chorme. Because I need the system only there and now.

Of course, I tried in many ways to correct my problem. I even formatted this Kubunto system. I tested with other linux systems. But they all have a problem with the same plugin, in firefox.

Could someone help me with this problem? I always used everything normal. It only started to happen about 3 months ago.

Asked by Zanguet 2 days ago

  • Solved

HTML5 Games freezes on Firefox 79.0b1 Dev.Edition

Hello, i've just updated my firefox developer edition from 78.0b9 to 79.0b1 (64-Bit) Now a HTML5 Game in the first tab freezes when i'm opening a website (google or mozil… (read more)

Hello, i've just updated my firefox developer edition from 78.0b9 to 79.0b1 (64-Bit) Now a HTML5 Game in the first tab freezes when i'm opening a website (google or mozilla or any other) in a second tab. Occures with the HTML5 Versions of Shakes&Fidget and Forge of Empires, which i play. No problem with latest version of the normal Firefox (77.0.1 64-Bit) and the previous dev edition 78.0b9 64-Bit. My OS is Windows 10 Pro Version 2004 Build 19041.329

Thanks in advance, Nicole

Asked by n_sander 3 months ago

Answered by n_sander 3 months ago

Unable to Clear Cookies and Site Data and unable to uncheck Delete cookies and site data when Firefox is closed.

I have tried to Clear Cookies and Site Data repeatedly in Standard, Strict and Custom modes with no success and repeated that test when trying to uncheck Delete cookies a… (read more)

I have tried to Clear Cookies and Site Data repeatedly in Standard, Strict and Custom modes with no success and repeated that test when trying to uncheck Delete cookies and site data when Firefox is closed. Incidentally this problem began occurring when Firefox offered me the opportunity to use DNS Over HTTPS. I Like using DNS over HTTPS although it may very well be that hackers and info miners (Phishing) do Not like this new firefox setting and have adjusted their cookies into Permanent SOLs. Google hires hackers for many things. How can you help me you ask? Please repair the problem.

Asked by f3iu6pifo 3 months ago

Last reply by cor-el 3 months ago

scroll in firefox is very slow or choppy .

change firefox settings to Try setting these prefs in about:config general.smoothScroll.currentVelocityWeighting: 0 general.smoothScroll.stopDecelerationWeighting; 0.82 m… (read more)

change firefox settings to Try setting these prefs in about:config

general.smoothScroll.currentVelocityWeighting: 0

general.smoothScroll.stopDecelerationWeighting; 0.82

mousewheel.min_line_scroll_amount: 60


general.smoothScroll.mouseWheel.durationMaxMS = 100 general.smoothScroll.mouseWheel.durationMinMS = 100 general.smoothScroll.pages.durationMaxMS = 100 general.smoothScroll.pages.durationMinMS = 100 general.smoothScroll.pixels.durationMaxMS = 100 general.smoothScroll.pixels.durationMinMS = 100 general.smoothScroll.scrollbars.durationMaxMS = 100 general.smoothScroll.scrollbars.durationMinMS = 100 general.smoothScroll.stopDecelerationWeighting = 1

Asked by adhmomran 3 months ago

Last reply by adhmomran 1 month ago

  • Solved

Looking for a way / extension to play facebook videos by default in 360p.

I'm using Firefox Beta on a slow laptop in Linux -so, manually changing videos to 360p from the cog works to make them play smoothly. The facebook SD Only setting in http… (read more)

I'm using Firefox Beta on a slow laptop in Linux -so, manually changing videos to 360p from the cog works to make them play smoothly. The facebook SD Only setting in https://www.facebook.com/settings?tab=videos doesn't really work -only in a few videos. If anyone knows of an extension that handles this on latest Firefox Beta let me know. Thank you.

Asked by csts 3 months ago

Answered by csts 3 months ago

[BUG] Reader view misses entire sections on bootcamp site https://www.theodinproject.com/

Eg. https://www.theodinproject.com/courses/web-development-101/lessons/how-this-course-will-work With reader view, entire introduction is missing. … (read more)

Asked by fahd777 3 months ago

Last reply by Meskó Balázs 3 months ago

Within current web page , loads another page is disabled

Hi All With Nightly Build 79.0a1 , if you are on a website that you are purchasing a product, and part of the checkout process uses verified by Visa, the browser blocks t… (read more)

Hi All With Nightly Build 79.0a1 , if you are on a website that you are purchasing a product, and part of the checkout process uses verified by Visa, the browser blocks this from happening.

Kind regards Rod

Asked by rod21 3 months ago

Last reply by rod21 3 months ago

JIT/GC/Cycle Collection hanging periodically

After my browser being open for a while, usually a few hours, Firefox starts to get some major hanging in some tabs; I can have two windows open, one with a youtube video… (read more)

After my browser being open for a while, usually a few hours, Firefox starts to get some major hanging in some tabs; I can have two windows open, one with a youtube video playing and another with like reddit or something else, and when browsing reddit, I get major hanging when interacting for around 7 seconds.

I recorded a couple performance profiles to see what's causing it, and it seems to consistently be a very long JIT or GC call, also labelled as "Cycle Collection" in the waterfall view.

I saved the profiles and I can upload them, but I'm not sure if they come with any private info so I'm reticent to add it to this thread.

I've watched the Task Manager (the Firefox one and the Windows one) while this is happening and memory usage in the Windows task manager seems to rise quickly over a few seconds then suddenly drop back down. I'm not sure if that's relevant. In the Firefox Task Manager I didn't see anything particularly salient other than energy usage spiking up just after the hanging is over.

This doesn't only seem to happen on Windows because it also happens on my Linux laptop occasionally as well, in a very similar manner. I didn't collect any evidence on Linux yet.

This has been happening for quite a while now, on multiple versions of Firefox in a row. I'm using 79.0b3 Developer Edition right now on my Windows machine.

Closing and reopening Firefox usually causes things to clear themselves out and I don't get such long hanging for a while.

I would expect JIT and GC to happen in much smaller chunks to avoid hanging, it's strange that it takes that long for one call.

Asked by Francis 3 months ago

Last reply by Francis 3 months ago

  • Solved

Unable to use Shopify Checkout with Firefox

When I try to checkout on a site using Shopify, the credit card fields are unusable. The form fields turn into animations, almost like an animated GIF and will not stop. … (read more)

When I try to checkout on a site using Shopify, the credit card fields are unusable. The form fields turn into animations, almost like an animated GIF and will not stop. It is difficult to describe what is going on. Here's what it looks like:https://i.imgur.com/mTJfDeD.mp4. I don't know how else to illustrate the issue. This has been going on for the past several versions of Firefox. I'm currently using 79.0b3 (64-bit) on a Mac.

Asked by Miles Teg 3 months ago

Answered by FredMcD 3 months ago

Significantly higher FIrefox usage

This is my rig: www.bit.do/kanishkpc and I use the latest Firefox Beta (always updated) I have been using Firefox without the kind of memory usage that I am seeing recent… (read more)

This is my rig: www.bit.do/kanishkpc and I use the latest Firefox Beta (always updated)

I have been using Firefox without the kind of memory usage that I am seeing recently. With ~10/15 tabs open, my PC would never be troubled. The RAM usage wouldn't be at 90% but in the past few days (possibly because of a beta update?) I get 50% RAM usage (8GB) with 15 tabs. Yesterday concurrently loaded ~6 YouTube tabs caused a 90% usage from the app and I had to close it.

The RAM usage might seem normal but Firefox actually never uses that much RAM - or didn't earlier at least.

I used MalwareBytes a few days ago to do a malware scan and it found my PC clean. If I did have malware (I had a bit of scare earlier), how would I detect it?

Asked by Lance 3 months ago

Last reply by FredMcD 3 months ago

How to disable "Close Multiple Tabs" group on right-click tab

I am using firefox 79.0b6 and I found the new UI and UX which I think very disturbing because I can't click "Close other tabs" and "Close tabs to the right" directly, any… (read more)

I am using firefox 79.0b6 and I found the new UI and UX which I think very disturbing because I can't click "Close other tabs" and "Close tabs to the right" directly, anyway here is the new UI and UX

Asked by yunus.efendin97 3 months ago

Last reply by ARMAN KHAN 3 months ago

Shift+Ctrl+S doesn`t work

Hi! I'm trying to use Firefox Developer Edition. The instruction says that Developer tools is launched using the keyboard shortcut Shift+Ctrl+S, but they launch ScreenSho… (read more)

Hi! I'm trying to use Firefox Developer Edition. The instruction says that Developer tools is launched using the keyboard shortcut Shift+Ctrl+S, but they launch ScreenShot mode for me.

Asked by navrotsky.a 3 months ago

Last reply by McCoy 3 months ago