Firefox Support Forum

Running Firefox 126.0, which Firefox' About link says is current. Dell laptop running (current) Win10 Pro.

As recently as last Wednesday (15 May 24), everything was normal. Since yesterday (16 May), on the Wall Street Journal site, after I have logged in, I no longer have access to articles' comment threads. The Show Conversation button shows 0 comments (which is erroneous), and when I click the button, it changes to Hide Conversation (which is normal), but nothing else happens--just white space and no comments or comment text entry field.

On Fox News, the comment thread doesn't display, and there's not even displayed a link to a comment thread. Until yesterday, the thread normally displayed, but required login to comment. Since yesterday, logging in changes nothing: the comment thread still doesn't display at all.

On X (nee Twitter), when I click the login icon, I get the usual login box--but it's solid black with only a rotating arrow signifying "loading." It never finishes loading. An added fillip: X, as recently as last Wednesday, displayed in its usual black text on a white background. Now it displays as white text on a black background. I can click on X links sent to me and get that particular X post to display, but I cannot log in.

When I go to those sites in Edge, everything behaves normally: I have access to comment threads, and I can log in to X. One exception: X displays as white text on a black background on Edge, also. This doesn't seem to be an X thing, though; on my wife's laptop (Firefox 126.0), running WIn11Pro, her X display is the "normal" black text on white background.

I haven't changed any settings in Firefox. I do have a couple of ad blockers, and I've turned those off, one at a time and both together; that had no effect.

How can I get things back to normal in Firefox?

Thanks

Eric Hines

Today while using firefox all my open tabs and windows crashed. Due to the situation, I had to restart my computer because everything was stuck. When it restarted I couldn't restore the previous session so I used various methods to restore it but I still can't restore the windows and tabs that were open today. I would like you to restore my session from before the failure today.

When logging into a Wordpress site on Firefox, hovering over Username displays a gear (see first screenshot) which when clicked on exposes passwords and allows them to be edited (see second screenshot). This does not happen on other browsers. I'm on Firefox 126.0, MacOS Big Sur 11.7.10

On Mac OS 14.4 Firefox hangs on launch and crashes, requiring "Force Quit" when I try to Refresh or Troubleshoot. Uninstalled and reinstalled multiple times, and restarted computer several times. Have spent several hours trying multiple community suggestions to now avail.

I am not a programmer, but am able to follow instructions. I clearly need someone to hold my hand and walk me through the solution. (I even checked out the Kaspersky suggestion, but cannot install it because Firefox cannot connect to the Internet.)

I have downloaded and saved "Raw Data.docx" and "Application Basics tex.docx" from one of the crash reports.

P.S. On this question form Firefox guessed that my operation system was Mac OS x 10_15_7, but it is 14.4

Julian

The menu bar at the top of Firefox is extremely small. The size is about 1 mm. I have tried all the supposed fixes and none of them work. I have a new Macbook pro using Firefox.

Hi,

I'm experiencing a problem on Firefox 125 and 126 on Red Hat Linux 8 & 9 and also on Ubuntu 20 and 22 systems.

We have a proxy pac which we have tried loading from an http url, or a local file and both produce the same result.

• Launch Firefox, no access to Internet sites (i.e. no proxy)
• Enter settings and Reload proxy pac
• Proxy works perfectly

Is there any way to force the proxy pac to load on Launch? Why isn't this the default behaviour? or am I doing something wrong?

Thanks

Hey,

I just made an account under the user name igoreulaers1 with email address igoreulaers@icloud.com. It looks like the user name igoreulaers is taken, and most likely because of me not being aware of that account. Is there a way to delete that one or transfer my iCloud address to it?

Thanks !

Igor

I've had Firefox for years and had no problems. An additional Firefox page opened when I opened Firefox and I downloaded it, now it won't open any page. I tried to reinstall but same problem. If i can't fix it I'll have to change browser

when on firefox using OUSU mychart / Portland OR. I can't access my medication info, but when using another browser like wave the medication file come through fine? What can I do to fix my firefox browser?

After updating firefox to latest version 126.0 (64-bit). Responsive design mode is showing zoomed in content and not behaving the way it used to do in previous version. Please check

I'm unable to open pdf in mozila as it is showing access denied in acrobatservices.adobe.com in the all other browser its opeing perfectly please fix this issue vfast

For a couple of months now, my favorite browser, Firefox, has been locking up on me. It started this year right after an update. It suddenly locks up! Completely! Sometimes I cannot get it to close. I have had to shut down my pc to get rid of a locked up Firefox browser. These days I only need to right click the Firefox tab on the task bar and click "Close Window". That has been a big help.

So, I give up on Firefox and made Chrome the default browser. Then behind the scenes, someone installs a patch to the main server and fixes the problem.

I check it often and when I see that you fixed it, I set it back to default browser for about 2 or 3 weeks and then Firefox locks up again. I shut it down and switch to the Chrome browser again.

Back and forth I go. It locks up. I switch to Chrome. You finally fix it yet again. I try it after a few days and discover that you fixed it and make it default browser again.

And here I am again! I cleared the lock up by right clicking on the taskbar Firefox tab. Now I get a dialog box that has an option to shut down Firefox. Then I see a time bar move across the dialog box and close. Nice touch!

Now I switched to the Chrome Browser again and I am waiting for you to fix your Firefox browser for the 5th or 6th time this year.

Let me give you some advice. Burn it to the ground and start over. What you are doing does not help!

Is it possible to configure whether Okta SSO can be configured per container as opposed to globally? I know the Microsoft SSO Integration is per container but it seems the Okta integration is all containers by default.

It requires modifying the below in about:config

network.negotiate-auth.trusted-uris

https://help.okta.com/en-us/content/topics/directory/ad-dsso-configure-browsers.htm

It would be ideal to be able to turn off this integration per container so multiple accounts could be used ie: personal, work, etc as opposed to having to go into Private Browsing.

I basically hate exclamation marks. I want to hide them. They are mainly in ads, in pages contents, everywhere. Buy! Do! Now! It is most disturbing character and it should be forbidden in non-meaningful manners. Years ago I saw such extension but I lost it due to many Firefox updates, which disabled some of them.

Some stupid admakers go wild and put it in end of every button and line.

Please help

Hello there, for past few days I'm having issues mainly on Twitch.tv - the streams do work fine, but whole website is displayed as text - Avatars, emotes, badges are displaying as text, or don't display at all, I'm attaching screenshots as examples. What I've tried - restarting PC, router, full re-install of Firefox, disabling all add-ons and uinstalling them (7tv and FFZ), private mode, troubleshooting mode, creating a new profile in Firefox, checked firewall settings, checked AV settings and did multiple scans - nothing was found, tried changing Firefox security Settings, also cleared cache and cookies.

I think that's everything - I was doing everything that was in the article: https://support.mozilla.org/en-US/kb/troubleshoot-and-diagnose-firefox-problems

Regarding other websites - this is completely random, mail works, some websites also do, but on some it gets stuck, like for example when I have to do a 2FA somewhere and get a pop-up window to click "login" or type a code, it just gets stuck and nothing shows up.

Not sure if this helps, but exactly same issues appear on different browsers - Chrome, Edge, but only on PC. I tried Firefox on mobile and it worked just fine.

If I can provide more details please let me know, I did attach the "Troubleshooting Information" so hopefully this also helps.

Thank you in advance!