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firefox does not load properly

my firefox browser does not load properly. i have updated browser and followed trouble shooting steps to reinstall again . The trouble first started with Yahoo not loadii… (read more)

my firefox browser does not load properly. i have updated browser and followed trouble shooting steps to reinstall again . The trouble first started with Yahoo not loadiing and not showing images and email not loading properly. When i try to open addon pages or any other pages in firefox help they do not load properly .Also i cannot install any add ons for example print edit. I have checked that javascript is enabled and it shows it is enabled as true. I have included screen shots of this problem.

Asked by Paul15 4 years ago

Answered by FredMcD 4 years ago

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Download is taking unbelieveably long and then stops, then starts all over again

The "firefox setup" page with the green bar is taking way too long INFINITE -- Not only does this not work on this new this laptop I bought yesterday, but it also wont do… (read more)

The "firefox setup" page with the green bar is taking way too long INFINITE -- Not only does this not work on this new this laptop I bought yesterday, but it also wont download on my other laptop - 2 years old (same exact situation). So I can say there is something seriously wrong with your link or software.

This computer is running on all new hardware and software. Also, it doesn't work on my other laptop. Furthermore, this never happened with any other program or computer or browser ever in the past.

I am downloading Firefox for a masters program in analytics.

Asked by AdamLaframboise 4 years ago

Answered by cor-el 4 years ago

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Firefox won't start and it hasn't updated - it also won't uninstall

It was previously working fine, but won't start now. I wanted to uninstall and reinstall but it won't do that either. It give me the message "The server threw an except… (read more)

It was previously working fine, but won't start now. I wanted to uninstall and reinstall but it won't do that either. It give me the message "The server threw an exception" from "Runtimebroker.exe"

Asked by llsdogmom 4 years ago

Answered by FredMcD 4 years ago

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Firefox crashes repeatedly trying to start in safe mode

AdapterDeviceID: 0x1916 AdapterDriverVersion: 20.19.15.4377 AdapterSubsysID: 00000000 AdapterVendorID: 0x8086 AddonsShouldHaveBlockedE10s: 0 AvailablePageFile: 1814355968… (read more)

AdapterDeviceID: 0x1916 AdapterDriverVersion: 20.19.15.4377 AdapterSubsysID: 00000000 AdapterVendorID: 0x8086 AddonsShouldHaveBlockedE10s: 0 AvailablePageFile: 1814355968 AvailablePhysicalMemory: 3003371520 AvailableVirtualMemory: 3958341632 BIOS_Manufacturer: HP BlockedDllList: BreakpadReserveAddress: 55574528 BreakpadReserveSize: 67108864 BuildID: 20161208153507 CPUMicrocodeVersion: 0x94 CrashTime: 1484158618 DOMIPCEnabled: 1 E10SCohort: addons-set50allmpc-test EMCheckCompatibility: true Email: shruti.srinivaasan@gmail.com FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536 InstallTime: 1481878881 Notes: AdapterVendorID: 0x8086, AdapterDeviceID: 0x1916, AdapterSubsysID: 00000000, AdapterDriverVersion: 20.19.15.4377 FP(D000-L10010-W00000000-T0000) ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 1 SecondsSinceLastCrash: 183 StartupTime: 1484158617 SystemMemoryUsePercentage: 64 TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86","buildId":"20161208153507","version":"50.1.0","vendor":"Mozilla","platformVersion":"50.1.0","xpcomAbi":"x86-msvc","hotfixVersion":"20160826.01"},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":8073,"virtualMaxMB":4096,"cpu":{"count":4,"cores":2,"vendor":"GenuineIntel","family":6,"model":78,"stepping":3,"l2cacheKB":256,"l3cacheKB":4096,"speedMHz":2808,"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2","hasAVX","hasAVX2"]},"os":{"name":"Windows_NT","version":"10.0","locale":"en-GB","servicePackMajor":0,"servicePackMinor":0,"windowsBuildNumber":10586,"windowsUBR":713,"installYear":2016},"hdd":{"profile":{"model":"INTEL SSDSCKJF180A5H REF","revision":"LWDi"},"binary":{"model":"INTEL SSDSCKJF180A5H REF","revision":"LWDi"},"system":{"model":"INTEL SSDSCKJF180A5H REF","revision":"LWDi"}},"gfx":{"D2DEnabled":false,"DWriteEnabled":false,"adapters":[{"description":"Intel(R) HD Graphics 520","vendorID":"0x8086","deviceID":"0x1916","subsysID":"00000000","RAM":null,"driver":"igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32","driverVersion":"20.19.15.4377","driverDate":"1-25-2016","GPUActive":true}],"monitors":[{"screenWidth":1920,"screenHeight":1080,"refreshRate":60,"pseudoDisplay":false},{"screenWidth":1920,"screenHeight":1080,"refreshRate":60,"pseudoDisplay":false}],"features":{"compositor":"none","d3d11":{"status":"unavailable"},"d2d":{"status":"unavailable","version":"1.1"}}},"isWow64":true},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sCohort":"addons-set50allmpc-test","telemetryEnabled":false,"locale":"en-US","update":{"channel":"release","enabled":true,"autoDownload":true},"userPrefs":{"browser.cache.disk.capacity":358400,"browser.newtabpage.enabled":false,"browser.newtabpage.enhanced":false,"browser.shell.checkDefaultBrowser":false},"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":false},"profile":{}} Theme: classic/1.0 Throttleable: 1 TotalPageFile: 9806888960 TotalPhysicalMemory: 8464711680 TotalVirtualMemory: 4294836224 URL: UptimeTS: 1.883882469 User32BeforeBlocklist: 1 Vendor: Mozilla Version: 50.1.0 Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 2 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192

MSAFD Tcpip [UDP/IP] : 2 : 2 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [RAW/IP] : 2 : 2 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [TCP/IPv6] : 2 : 23 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD Tcpip [UDP/IPv6] : 2 : 23 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD Tcpip [RAW/IPv6] : 2 : 23 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
RSVP TCPv6 Service Provider : 2 : 23 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP TCP Service Provider : 2 : 2 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP UDPv6 Service Provider : 2 : 23 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP UDP Service Provider : 2 : 2 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
Hyper-V RAW : 2 : 34 : 1 : 1 : 0x20006 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 1234191b-4bf7-4ca7-86e0-dfd7c32b5445 
MSAFD RfComm [Bluetooth] : 2 : 32 : 1 : 3 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a

useragent_locale: en-US

This report also contains technical information about the state of the application when it crashed.

Asked by ShrutiS 3 years ago

Answered by philipp 3 years ago

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Some webpage elements don't work on firefox or other browsers on my laptop that seem to be fine everywhere else

One of these is the "apply now" button @ https://ebus2.hiav.networkrail.co.uk/OA_HTML/OA.jsp?OAFunc=IRC_VIS_VAC_DISPLAY&p_svid=1768658&p_spid=6699960&refsh=0 … (read more)

One of these is the "apply now" button @

https://ebus2.hiav.networkrail.co.uk/OA_HTML/OA.jsp?OAFunc=IRC_VIS_VAC_DISPLAY&p_svid=1768658&p_spid=6699960&refsh=0

Also, sometimes actions that ought to follow information input, such as updating card details in amazon, where there is no response or option to continue following inputting new card dates.

The problems are the same on firefox and on browsers I have not modified at all or installed add-ons in.

Any help with what the issue might be would be greatly appreciated.

Asked by deBadge 3 years ago

Answered by FredMcD 3 years ago

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Firefox crashes

Crash ID: bp-0b8f75db-c083-4250-8db3-de8682170130 I was using Firefox for a long time. Crashed. It keeps saying firefox crashed. I uninstalled Firefox and reinstalled … (read more)

Crash ID: bp-0b8f75db-c083-4250-8db3-de8682170130

I was using Firefox for a long time. Crashed. It keeps saying firefox crashed. I uninstalled Firefox and reinstalled it. I still get the same message.

Asked by auctionlizard 3 years ago

Answered by FredMcD 3 years ago

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Firefox crashes

Started computer today for the first time. Mozilla crashes every time on start-up. This persists after uninstalling, rebooting my machine, and reinstalling Firefox using … (read more)

Started computer today for the first time.

Mozilla crashes every time on start-up. This persists after uninstalling, rebooting my machine, and reinstalling Firefox using the latest installer from the Mozilla website.

Crash ID: bp-f429ed6c-3415-4a0a-9a05-849b61170723

Asked by ferrumcivis 3 years ago

Answered by FredMcD 3 years ago

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Process finished with return code 1. *** Warning: Error running update process. Updating update.status (0)*** Service command software-update complete. service

FireFox not working as of today after update 08/17/2017 Following is last lines from file titled: maintenanceservice-1 Process finished with return code 1. Warning: Err… (read more)

FireFox not working as of today after update 08/17/2017 Following is last lines from file titled: maintenanceservice-1

Process finished with return code 1.

      • Warning: Error running update process. Updating update.status (0)***

Service command software-update complete. service command MozillaMaintenance complete with result: Failure.

Asked by BAU14 2 years ago

Answered by FredMcD 2 years ago

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error msg 55.03 not comp w/min>55.02, max<55.02?

Been a Firefox user for yrs, this afternoon, auto update runs while trying to open browser and then a get an error box popping up titled XULRunner. Msg states Error: Plat… (read more)

Been a Firefox user for yrs, this afternoon, auto update runs while trying to open browser and then a get an error box popping up titled XULRunner. Msg states Error: Platform version '55.0.03' is not compatible with minVersio>=55.0.2 maxVersion<=55.02. I have no idea what that means or how to fix it so I can go back to using Firefox and getting access to my bookmarks. Pls help. Thanks-Aaron

Asked by aaron1978 2 years ago

Answered by cor-el 2 years ago

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Firefox crashes on startup

Crash ID: bp-d33ccc56-4b5b-483b-9f2f-1b66d1171011 Firefox crashes on startup. The crash still happens in Safe Mode and after Reinstallation of Firefox. Please help. … (read more)

Crash ID: bp-d33ccc56-4b5b-483b-9f2f-1b66d1171011

Firefox crashes on startup. The crash still happens in Safe Mode and after Reinstallation of Firefox. Please help.

Asked by kumamonmon 2 years ago

Answered by FredMcD 2 years ago

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V5.7 is running painfully slow. Can't fix it. How do I download V5.6?

Firefox automatically upgraded to 5.7. It was running fine before that. Now it's very slow. Hangs up during scrolling, then will continue after about 6 Secs. Hovering th… (read more)

Firefox automatically upgraded to 5.7. It was running fine before that. Now it's very slow. Hangs up during scrolling, then will continue after about 6 Secs. Hovering the mouse over a command takes about 6 Sec to recognize the cursor is there. Please tell me how to revert back to 5.6

Bill Newland

Asked by BillNewl 2 years ago

Answered by philipp 2 years ago

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Today’s Firefox windows update broke windows 10 connection to the internet.

This has happened to 5 individual computers updated at different times today. As each one updates it goes off line. LAN works fine but Firefox seems to have altered somet… (read more)

This has happened to 5 individual computers updated at different times today. As each one updates it goes off line. LAN works fine but Firefox seems to have altered something in windows 10 OS that kills that individual computers connection to the internet.

Asked by suquamish 4 months ago

Answered by FredMcD 4 months ago

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Firefox crashes contiously

https://crash-stats.mozilla.com/report/index/b0c9146d-9d9a-4d30-868e-6527b2160428 Firefox 46.0 Crash Report [@ js::RegExpShared::execute ] ID: b0c9146d-9d9a-4d30-868e-652… (read more)

https://crash-stats.mozilla.com/report/index/b0c9146d-9d9a-4d30-868e-6527b2160428

Firefox 46.0 Crash Report [@ js::RegExpShared::execute ]

ID: b0c9146d-9d9a-4d30-868e-6527b2160428 Signature: js::RegExpShared::execute

Asked by GerardFrietman 4 years ago

Answered by philipp 4 years ago

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Firefox crashes, no errors displayed

I have updated to Mozilla Firefox 47.0.1 (x86 en-US), and when I click on the FF icon, it starts to open then crashes without any errors displayed. I uninstalled ff, res… (read more)

I have updated to Mozilla Firefox 47.0.1 (x86 en-US), and when I click on the FF icon, it starts to open then crashes without any errors displayed. I uninstalled ff, restarted PC, re-installed ff (3 times) Firefox just crashes. I opened up the latest text file in Appdata/Mozilla/Roaming and has only this data: 1468707761. I have raised this report via Chrome.

My PC is WIN7 upgraded to WIN10

Asked by jak0 4 years ago

Answered by FredMcD 4 years ago

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i am not able to install fire fox on window 10 in my laptop .

i downloaded mozilla firefox from mozilla site, then ran it, during running a window screen appears on screen thats showing, you may not have the necessory permission to … (read more)

i downloaded mozilla firefox from mozilla site, then ran it, during running a window screen appears on screen thats showing, you may not have the necessory permission to use all the features of the programme. please help me to install this in my pc.

Asked by sharmaanil 3 years ago

Answered by Happy112 3 years ago