Showing questions tagged: Show all questions
  • Archived

I updated my Firefox today but did it "download" as well? I have no way to find this out. Please just give me an ANSWER instead of sending me to 10 locations. Thank You!

I updated my Foxfire who is my browser. It updated but did it also download the update. I have no way to tell. I have no one to help me here so reaching out for help w… (read more)

I updated my Foxfire who is my browser. It updated but did it also download the update. I have no way to tell. I have no one to help me here so reaching out for help with a Real Live Person. I am not especially computer literate I am sad to say! Thank You!

Asked by Rochelle Backman 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

FaceBook Game issue

Have played FB games for years but Hidden Express suddenly stopped working correctly. I have tried everything I can think of with Fire fox browser. Last effort was a refr… (read more)

Have played FB games for years but Hidden Express suddenly stopped working correctly. I have tried everything I can think of with Fire fox browser. Last effort was a refresh. Hidden Express technical support gave me suggestions which I have done but no help. Any suggestions would be great. Fire fox and Chrome are the recommended browsers or this game.

Asked by pjs12147 1 year ago

Last reply by Bithiah 1 year ago

  • Archived

Sept 2022 updates: keyboard not recognized

This is specific to one website, but it is both new and unique to Firefox. https://playclassic.games/games/turn-based-strategy-dos-games-online/play-sid-meiers-colonizati… (read more)

This is specific to one website, but it is both new and unique to Firefox. https://playclassic.games/games/turn-based-strategy-dos-games-online/play-sid-meiers-colonization-online/play/

Prior to the last two <Firefox> updates (too many, too frequently!), no problem. Both keyboard and mouse were recognized. Since then, only the mouse, although everything's fine when I use Chrome.

Yes, I'm on the latest version, and have cleared caches and rebooted ... after every new version.

Asked by david.orear 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Login & Password

Hi Firefox Team, I'm a regular user & used Firefox since long time on my PC & Smartphones i loved this browser. Firefox is my main browser and there are more tha… (read more)

Hi Firefox Team,

I'm a regular user & used Firefox since long time on my PC & Smartphones i loved this browser. Firefox is my main browser and there are more than 50 website Login & Passwords saved on my Firefox account. Because i trust Firefox so much. I don't keep passwords anywhere except Firefox & i don't even remember all this logins. Recently i forgot my Firefox password and just reset the password unaware of that is caused delete all my logins. So when i reset i lost all my important logins and password. I don't no why you guys did this and now i lost all my hopes. i cant even log my Facebook, Instagram, twitter and so many important websites i daily using. Please i appreciate if recover my old logins & password to this Firefox account and let me keep using Firefox in future.

Thanks, Kavisha Silva. ([email address])

Asked by KaVisha SilVa 1 year ago

Last reply by Paul 1 year ago

  • Archived

video playback

"Sorry, the video player failed to load.(Error Code: 101104)" - this error message happens on some sites but not others. I believe there are more than one type of strea… (read more)

"Sorry, the video player failed to load.(Error Code: 101104)" - this error message happens on some sites but not others. I believe there are more than one type of streaming transmission but do not know how to determine which is failing. For example, the streaming daily report on Democracynow.org fails while the reports on http://www.bbc.com/news/video_and_audio/international does not. This has been a problem for weeks now. I view both of these sites every day but must now use Microsoft Edge (ugh) to view democracynow.org.

Asked by jwbjr253 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Lost bookmarks with up date

Upon opening Firefox an update was installed. Now I cannot find any of my bookmarks. How do I go back to previous version/recover? While I understand the need for upda… (read more)

Upon opening Firefox an update was installed. Now I cannot find any of my bookmarks. How do I go back to previous version/recover? While I understand the need for updates, I don't understand it not automatically migrating important data.

Asked by harryag70 1 year ago

Last reply by cor-el 1 year ago

  • Archived

History is not being saved on my iphone browser

The Firefox app on my iphone11PRO does not retain history of sites visited. When I go to settings and click on History, there is an icon with a folder that says Recently … (read more)

The Firefox app on my iphone11PRO does not retain history of sites visited. When I go to settings and click on History, there is an icon with a folder that says Recently Closed. Below that, there is the notation "Websites you've visited recently will show up here." But... Nothing is there. When I look at Homepage, "Recently saved" and Recently Visited" are both turned on. What am I missing?

Asked by JHK 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Solved
  • Archived

Only one row of bookmarks visible on bookmarks toolbar

Hi. Can anyone tell me if it would be possible to display all 3 rows of toolbar bookmarks in my bookmark toolbar? It used to show 3 rows, but I changed my monitor's displ… (read more)

Hi. Can anyone tell me if it would be possible to display all 3 rows of toolbar bookmarks in my bookmark toolbar? It used to show 3 rows, but I changed my monitor's display settings to make the text bigger, and now I can only see the first row of bookmarks at the top of the screen in Firefox. Thanks.

Asked by Jo 1 year ago

Answered by Jo 1 year ago

  • Archived

Firefox acting rubbish as usual

It is hard to describe in nerd language what's happening, but I'll try in human language: 1. Firefox frequently takes forever to even begin loading websites! 2. After to… (read more)

It is hard to describe in nerd language what's happening, but I'll try in human language:

1. Firefox frequently takes forever to even begin loading websites! 2. After today's update (16-OCT-2022) search engine search fields won't accept any text! 3. Absolute slowness on Firefox, but when I try other browsers, the problem is not there.

For many years Firefox has been trouble. I keep on trying it and I end up dumping it.

Why can't Mozilla hire people who CAN do it?

Asked by foxyourefired 1 year ago

Last reply by TyDraniu 1 year ago

  • Archived

Tabs in ver 102.0.1 are now Bookmarks

Ever since the update I have no visible Tabs but only bookmarks.... I can go to a website(tab created) and then go to another bookmark that is shown but when I close it i… (read more)

Ever since the update I have no visible Tabs but only bookmarks.... I can go to a website(tab created) and then go to another bookmark that is shown but when I close it it closes firefox. I've tried to download an older version such as 90.0 but it automatically downloads the newest vers. of 102. see attached pic... once upon a time the tabs were at top and if I decided to close it, it would close but it wouldn't close firefox, I would just go to another tab. Quit upgrading for the sake of upgrading! If it ain't broke, don't fix it!!! I need some assistance..

Asked by Army1 1 year ago

Last reply by cor-el 1 year ago

  • Archived

toggle transcripts timestamps

using firefox, utube has dropped the feature of being able to remove timestamps on transcripts. Has anyone figured out how to get them back as an option to remove them? … (read more)

using firefox, utube has dropped the feature of being able to remove timestamps on transcripts. Has anyone figured out how to get them back as an option to remove them? Thanks for your help.

Asked by d3131l 2 years ago

Last reply by d3131l 2 years ago

  • Archived

Cameo Driving School, Inc.:

When I search for driving schools in my area; my driving school comes up with two stars. Several months back my 4.9 rating with over three hundred reviews would come up. … (read more)

When I search for driving schools in my area; my driving school comes up with two stars. Several months back my 4.9 rating with over three hundred reviews would come up. Someone changed the way it is coming up and it's showing two stars with one review from Yelp? Please help me. This is not fair?

Asked by herbyroth 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago