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  • Archived

how do you download a web page to a folder on the desktop without having all of the other rubish with it

When looking on Web Sites associated with Ancestry information how can i save the information i find to a folder on my desktop without having 3/4 files with other informa… (read more)

When looking on Web Sites associated with Ancestry information how can i save the information i find to a folder on my desktop without having 3/4 files with other information that i do not want / need. The information i want is shown in a second file which is great but when i delete the 3/4 files i do not want it removes the file that i do want also. I use Windows 7.

Asked by bjmw 6 years ago

Last reply by PlunkettScott 6 years ago

  • Archived

Unable to install on Acer windows 8 tablet what do you recommend?

Tried installing Mozilla firefox on an Acer windows 8 tablet. Although Mozilla indicates it was downloaded it will not run and cannot be found in the list of programs. Ta… (read more)

Tried installing Mozilla firefox on an Acer windows 8 tablet. Although Mozilla indicates it was downloaded it will not run and cannot be found in the list of programs. Tablet Specs are;

Windows 8
Intel r Core TM i3-3217U CPU @1.8 GHz
4 GB Ram 
64 Bit
59.0 GB HD

Asked by hdm0817 6 years ago

Last reply by subtlerod 6 years ago

  • Archived

Would upgrading my system stop Firefox crashing,

As above, I have an old system: a Pentrum 4, CPU 3GHz, RAM 1GB and although the taskmaster indicates that the CPU is not stressed, Firefox crashes consistently. This is p… (read more)

As above, I have an old system: a Pentrum 4, CPU 3GHz, RAM 1GB and although the taskmaster indicates that the CPU is not stressed, Firefox crashes consistently. This is particularly frustrating when I am not working on the internet because I can't see the "unresponsive script" notification, so can't take action.

I use Google mail as my homepage and it will sometimes crash if I leave it open on google mail when I leave the room with nothing else running. I always shut down and re-load if I have to use Flash player

I appreciate your help.

Donald Holden

Asked by hdonald 6 years ago

Last reply by philipp 6 years ago

  • Archived

I keep getting website has invalid or expired certificate message how do i fix this?

I close the box out but it pops back open a little while later. if I right click it it says its a message from installshield. any know how to stop this, fix it, or is… (read more)

I close the box out but it pops back open a little while later. if I right click it it says its a message from installshield. any know how to stop this, fix it, or is it a virus etc??

Asked by Seanny 6 years ago

Last reply by philipp 6 years ago

  • Archived

cannot close groups of tabs

when i wish to close a number of open tabs and I confirm from the drop down box that I wish to do so simultaneously nothing happens. I have to close each tab individually… (read more)

when i wish to close a number of open tabs and I confirm from the drop down box that I wish to do so simultaneously nothing happens. I have to close each tab individually

Help Please!

Asked by cmh123 6 years ago

Last reply by guigs 6 years ago

  • Archived

firefox di notebook saya tidak bisa mendownload add ons maupun plugin dari mozilla, kenapa itu bisa terjadi pada firefox v28.0?

ketika saya ingin memperbaharui add ons, terjadi galat saat saya akan mendownload add ons, kemudian saya mencoba mengunjungi halaman Mozilla.org untuk masuk kebagian add … (read more)

ketika saya ingin memperbaharui add ons, terjadi galat saat saya akan mendownload add ons, kemudian saya mencoba mengunjungi halaman Mozilla.org untuk masuk kebagian add ons, kemudian yang terjadi adalah halaman add ons tampilannya tidak ada gambar satupun, hanya terdiri dari huruf-huruf saja, apa yang terjadi dengan firefox dikomputer saya?

Asked by Marzeli 6 years ago

Last reply by guigs 6 years ago

  • Archived

When I try to add a comment under a YouTube video I'm not able to ... I get a redirected to another page that "flashes" open for a second then closes?

This problem just started about three days ago. Before that I was able to click in the comment box under a YouTube video and leave my comment. The page that opens for a s… (read more)

This problem just started about three days ago. Before that I was able to click in the comment box under a YouTube video and leave my comment.

The page that opens for a second shows the following when I look at my History in Firefox:

Google plus: real life sharing, rethought for the web https://plus.google.com/u/0/wm/4/up/?type=st&client=7&gpsrc=gpfw0&parent=https%3A%2F%2Fapis.google.com&proxy=I0_1396713849602&rsz=1&hl=en_US

What is this and how do I fix this problem? (BTW: This doesn't happen when I use another browser ... but I use Firefox exclusively and would like to continue.)

Asked by GrizzlyJoe 6 years ago

Last reply by guigs 6 years ago

  • Archived

itunes music jumping

I have notice music played on itunes sometimes jumps or repeats itself briefly - quicktime appears to be working when i did tests so it is not that? If firefox is not run… (read more)

I have notice music played on itunes sometimes jumps or repeats itself briefly - quicktime appears to be working when i did tests so it is not that? If firefox is not running the itunes is fine. What should I do?

Thanks Rich

Asked by madgranny 6 years ago

Last reply by philipp 6 years ago

  • Archived

Why Norton id safe menu not comming up when multiple tabs present?

Okay I am at latest version 28 of firefox but I have a problem with my flaky Norton Identity safe. It does not always work properly but that is another story Most importa… (read more)

Okay I am at latest version 28 of firefox but I have a problem with my flaky Norton Identity safe. It does not always work properly but that is another story Most important I find myself having to open IE so I can bring up the Norton ID safe after I have too many tabs open it fails to come up in Firefox ver. 28

This is a problem - I have had this problem for some time now. It is really annoying.

Asked by JAVABOY2CODENOW 6 years ago

Last reply by guigs 6 years ago

  • Archived

I am getting thr following erro The connection was reset The connection to the server was reset while the page was loading. The site could be temporarily

When I try to access websites I get error message. Examples are e-bay or microsoft help. The connection was reset The connection to the server was reset while the page w… (read more)

When I try to access websites I get error message. Examples are e-bay or microsoft help.

The connection was reset

The connection to the server was reset while the page was loading.

   The site could be temporarily unavailable or too busy. Try again in a few moments.
   If you are unable to load any pages, check your computer's network connection.
   If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.

Asked by dajohnson523 6 years ago

Last reply by Andrew 6 years ago

  • Archived

Entire folders under Bookmarks keep disappearing; how do I prevent this?

I have the latest version of Firefox because it automatically updates. For about 3 months, folders under Bookmarks just disappear in their entirety, including all the li… (read more)

I have the latest version of Firefox because it automatically updates. For about 3 months, folders under Bookmarks just disappear in their entirety, including all the links to webpages contained therein. I have Synced the desktop PC twice now with my laptop, as miraculously the laptop's were in tact as it is used very seldom, maybe once a month.

Last time, however, the laptop bookmarks were disappearing too.

How can I prevent this from happening. Apparently, I am not the only one having this problem. None of the answers tell how to prevent it.

Asked by zoot47 6 years ago

Last reply by guigs 6 years ago

  • Archived

How can I open a spreadsheet in MS Excel when I'm using private browsing?

I'm doing my banking in private browsing and use my spreadsheet to manage my accounts. I have 5 bank accounts and 2 savings accounts that I update while doing online bank… (read more)

I'm doing my banking in private browsing and use my spreadsheet to manage my accounts. I have 5 bank accounts and 2 savings accounts that I update while doing online banking. I have two screens, it would be nice if one could be used for my spreadsheet which I do when not using private browsing. I can bring up the spread sheet in private browsing as an HTML page if I save it like that, but it's read only, cannot use it as a spread sheet.

Jerry Ryen

Asked by JerryRyen 6 years ago

Last reply by Tony98 6 years ago

  • Archived

Firefox unmaximizes itself when switching tabs in task bar

When switching tabs using the windows taskbar during an extended online session spanning multiple tabs and windows, the window will unmaximize itself. Switching tabs usi… (read more)

When switching tabs using the windows taskbar during an extended online session spanning multiple tabs and windows, the window will unmaximize itself. Switching tabs using the physical tab works correctly. This only occurs with the "Show tabs preview in the Windows Taskbar" opton enabled. Closing all open firefox windows and restarting firefox is the only fix I have found.

Asked by achenbachs630420 6 years ago

Last reply by guigs 6 years ago

  • Archived

My Charles Schwab website doesn't open. After several attempts the screen is blank. It has shown as both lock and a triangle warning. how can I open the page?

After your upgrade, my brokerage account at Charles Schwab doesn't open. I've tried it several times and mostly received the gray triangle warning. However, I've also rec… (read more)

After your upgrade, my brokerage account at Charles Schwab doesn't open. I've tried it several times and mostly received the gray triangle warning. However, I've also received the green lock icon, but the page is still blank. how can i get the page to open?

Asked by rciulla 6 years ago

Last reply by FredMcD 6 years ago

  • Archived

Firefox 29: Reloading/Going back a page into a new tab doesn't work.

Whenever I press ctrl+refresh/back button it doesn't reload the current tab into a new/previous tab anymore. The ctrl+refresh reloads an older page into the new tab, and … (read more)

Whenever I press ctrl+refresh/back button it doesn't reload the current tab into a new/previous tab anymore. The ctrl+refresh reloads an older page into the new tab, and the ctrl+back brings a new page that would be the result of me clicking the back button several times. Sometimes these functions suddenly work correctly again though.

Asked by clamsoup123 6 years ago

Last reply by guigs 6 years ago

  • Archived

How do I remove websearchy.com and reinstall firefox

I installed Optimizer Pro (a free registry cleaner). Unfortunately, in the process, it also installed "websearchy.com" a browser high-jacker that defaults my search engi… (read more)

I installed Optimizer Pro (a free registry cleaner). Unfortunately, in the process, it also installed "websearchy.com" a browser high-jacker that defaults my search engine and home page to their site. I was told by my internet provider that if I removed Firefox and reinstalled it, it would take care of the issue. Is this the best approach? If not, what is? I removed Optimizer Pro but websearchy.com did not remove.

Asked by frustrated81 6 years ago

Last reply by Jakub Mareda 6 years ago