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  • Archived

Firefox won't open

Firefox stopped working. If you open task manager, it shows there but you can't end the process. If you try to open it again, it just shows it's open again. I've tried al… (read more)

Firefox stopped working. If you open task manager, it shows there but you can't end the process. If you try to open it again, it just shows it's open again. I've tried all the troubleshooting steps and nothing works. I uninstalled it and reinstalled it but the problem is still there. I have found that I can open it if I run my laptop in safe mode with network, but it won't run in normal mode. I have a new laptop and want to move all my Firefox data there. But if it won't open, I can't move it.

Asked by billycarr80 2 years ago

Last reply by Terry 1 year ago

  • Archived

Sometimes it takes several minutes before firefox will load a page

Sometimes when I open up firefox and try to navigate to a page, the browser refuses to load the page I want, instead it hangs on loading something else- contile-images.se… (read more)

Sometimes when I open up firefox and try to navigate to a page, the browser refuses to load the page I want, instead it hangs on loading something else- contile-images.services.mozilla.org. It will sometimes do this for as long as several minutes before proceeding to the webpage I actually want to view. How do I fix this?

Asked by rjb7 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

Can't Forward Gmail using CC or BBC commands

LasVegasRich@gmail.com Windows 7 Pro PC. Mozilla Firefox. DuckDuckGo search engine. ExpressVPN. When I try to Forward a gmail post with either a CC: or BCC: Command, my … (read more)

LasVegasRich@gmail.com Windows 7 Pro PC. Mozilla Firefox. DuckDuckGo search engine. ExpressVPN.

When I try to Forward a gmail post with either a CC: or BCC: Command, my Contacts List doesn't load. Initially, I see an "X" in the right-hand corner

followed in less than a second, by another "X" superimposed over the first one. What might be causing this? I (reluctantly) loaded Google Chrome and made it

my default browser, after which, my Gmail worked properly. Assuming, then, that the problem is being caused by the Firefox connection to the Google servers,

I uninstalled Chrome with the Revo Uninstaller Pro and reviewed the Firefox settings.

My Firefox Extensions are thus: AdBlocker for YouTube, Disable HTML5 Autoplay, DuckDuckGo Maps, DuckDuckGo Privacy Essentials, Enhancer for YouTube,

ExpressVPN, HTTPS Everywhere, LastPass, Malwarebytes, Online PDF Editor, Pinned Google Calendar, Return YouTube Dislike, SponsorBlock for YouTube, Video

DownloadHelper, and YouTube High Definition.

My Security Suite: Windows Defender, Malwarebytes Premium, SuperAntiSpywarePro, CCleaner Pro.

Asked by Richard D. Hague 1 year ago

Answered by Terry 1 year ago

  • Solved
  • Archived

Resources (JS, images, etc) only partially load unless bypassing cache after Firefox v100.0.2 update?

When I load a page the first time, everything loads normally. Then if I refresh the page with CTRL-R, resources on the page (such as .js files) very often (seemingly 75%… (read more)

When I load a page the first time, everything loads normally. Then if I refresh the page with CTRL-R, resources on the page (such as .js files) very often (seemingly 75% of the time) only partially load and therefore parse errors occur in the console. To reload a page, I have to hit CTRL-SHIFT-R to bypass cache and then the page loads normally again. I can also just launch the page in a private window (this loads properly), close the window and launch it again in another private window (this loads perfectly still) but it's becoming a chore to juggle with private windows only to reload a page I'm working on. I can see the resources loaded under the NETWORK tab in the console but they don't seem to be available to the page renderer or something.

Is this a bug in v100.0.2 or was I only having a bad weekend and all of this is just a random glitch that will go away soon? I've never had a problem like this with any previous Firefox releases (even v100.0) and I've used FF for approximately 15 years. It immediately began to happen after the v100.0.2 update!

What I have done so far:

- Exit out of Firefox and launch it again. - Rebooted the computer. - Site Information > Clear Cookies & Site Data - Waited 2 days for another FF release in case this was a bug and it rapidly got fixed (no update rolled out since). - Help > More Troubleshooting Information > Clear Startup Cache

Am I going crazy or?

Asked by mozilla342 1 year ago

Answered by mozilla342 1 year ago

  • Archived

when I print with FIREFOX the fonts are HUGE. I tried everything I can think of and tried the print scaling, adjusting the print factor as suggested to another user. I don't have this issue with chrome or edge. Please help ! I like FIREFOX !!

I tried printing in FIREFOX while using PDF and receipts from Amazon and HP. each time the fonts are HUGE, but not if I use Chrome or Edge. Tried your suggestions and th… (read more)

I tried printing in FIREFOX while using PDF and receipts from Amazon and HP. each time the fonts are HUGE, but not if I use Chrome or Edge. Tried your suggestions and that didn't help. I see another user has had the same exact issue with no avail. I'd really like to get this issued fixed. I like FIREFOX and want to use it whenever possible, but being unable to print makes it a problem. I would appreciate a real solution. Thank you in advance, Alan.

Asked by adanks 1 year ago

Last reply by erinxwmeow 1 year ago

  • Archived

Lost passwords after refreshing firefox

I refreshed Firefox and all my passwords disapeared even though it stated they would be saved. I followed online instructions and copied and pasted the old data into the… (read more)

I refreshed Firefox and all my passwords disapeared even though it stated they would be saved. I followed online instructions and copied and pasted the old data into the new profile. Although I can see the old login data is there nothing shows up in the saved passwords section in settings. HELP! all my passwords are badly required as I have no other record.

Asked by rjwp2014 1 year ago

Last reply by Terry 1 year ago

  • Archived

Is Firefox no longer reading *local* VTT files?

I have a website that has MP4 video in a HTML5 video player, with subtitles done in the WebVTT format (*.vtt). I just noticed that, when testing my pages locally on my C … (read more)

I have a website that has MP4 video in a HTML5 video player, with subtitles done in the WebVTT format (*.vtt). I just noticed that, when testing my pages locally on my C drive, the subtitles no longer appear on the movies. They do appear on the website (thankfully). Does this mean that lately Firefox has dropped support for local VTT files? Chrome has always ignored local VTTs, for some reason, which is why - until now - I used Firefox to test subtitles off the C drive. Note: If I link the local page to the VTT file on my website, subtitles still do not appear in Firefox. It could be something else, of course, so just need to know if VTTs are now unloadable locally in FF.

Asked by roberto32 2 years ago

Last reply by roberto32 1 year ago

  • Solved
  • Archived

getting rid of dropdown menu

Hi guys, lately with one of the updates to firefox I've had something new crop up and I desperately want to get rid of it. When I save something from the internet to my c… (read more)

Hi guys, lately with one of the updates to firefox I've had something new crop up and I desperately want to get rid of it. When I save something from the internet to my computer there is a dropdown box that shows up from the downloads icon, which is on my address bar. (I'm assuming this is firefox and not windows.) It just annoys me and sometimes gets in the way. Help please?

Asked by happyfrog 1 year ago

Answered by Terry 1 year ago

  • Archived

How do I disable annoying flashing of Firefox icon in taskbar

When I have Firefox running on my computer, the Firefox icon in the taskbar will often randomly start flashing and will not stop until I click on it. As if this wasn't an… (read more)

When I have Firefox running on my computer, the Firefox icon in the taskbar will often randomly start flashing and will not stop until I click on it. As if this wasn't annoying enough on its own, when I then switch to the program there isn't even anything that actually needs my attention.

I don't really care why it is doing this, or whether it's Firefox itself or some websites causing this, I would just like to know whether there is a way to stop this behaviour. Neither Chromium nor any other program is doing this and I find it highly annoying. Is there any about:config value that I can change to stop it?

Asked by datenrosette 1 year ago

Last reply by datenrosette 1 year ago

  • Archived

Access to Oculus Quest 2 store with Firefox browser

Dear Sir/Madam I have recently started purchased an Oculus Quest 2 VR headset. In order to purchase apps and games for my headset I want to use my PC so I can peruse the … (read more)

Dear Sir/Madam I have recently started purchased an Oculus Quest 2 VR headset. In order to purchase apps and games for my headset I want to use my PC so I can peruse the software available in the Oculus Quest store However when using the Firefox browser I find that when I link to the Oculus store I end up with a constantly rotating wheel and cannot access the apps/gamessection of the store (Now known as METAQUEST) However when I use the MICROSOFT EDGE browser the Oculus website works perfectly This disappointing as I much prefer to use FIREFOX Could you advise if there is a setting within Firefox which may help or could you comment on why Microsoft Edge works but Firefox does'nt Thank you Regards and best wishes Edward

  • Archived

Access Denied Browser Messages

When I try to reach Omahasteaks.com as I have been doing for a few years, I am now getting this message no matter what like I click on when I do my internet search for th… (read more)

When I try to reach Omahasteaks.com as I have been doing for a few years, I am now getting this message no matter what like I click on when I do my internet search for their related links. This just started about a week or two ago.

Access Denied You don't have permission to access "http://www.omahasteaks.com/info/Customer-Service" on this server.

Reference #18.4f2b3417.1653172665.5359ff57

Access Denied You don't have permission to access "http://www.omahasteaks.com/servlet/OnlineShopping?" on this server.

Reference #18.4f2b3417.1653172470.5354b507

Access Denied You don't have permission to access "http://www.omahasteaks.com/info/Membership-Account" on this server.

Reference #18.20aa2c17.1653168709.621ac860

Asked by rabcomlink 1 year ago

Last reply by cor-el 1 year ago

  • Archived

images not displaying

A website that I have used with Firefox no longer displays image files when clicking on links. The page changes, but image does not display. Here is an example of URL tha… (read more)

A website that I have used with Firefox no longer displays image files when clicking on links. The page changes, but image does not display. Here is an example of URL that doesn't work: https://archive.wvculture.org/vrr/va_view.aspx?Id=12629749&Type=Marriage Any suggestions? Thanks!

Asked by rlfarrell2 2 years ago

Last reply by cor-el 2 years ago

  • Solved
  • Archived

clear cookies for a specific website.

Hi there; I like Firefox and I always recommend it to others, please keep it the way it was, simply good privacy and easy to use and work with. It used to was possible to… (read more)

Hi there; I like Firefox and I always recommend it to others, please keep it the way it was, simply good privacy and easy to use and work with. It used to was possible to clear cookies for a specific website but now it's gone! and I can't figure out how can I delete/clear cookies for a specific website! I think even if there is a way to do this, you've made it so complicated! it was easy, just click on setting icon next to website address in address bar and clear cookies! once I tried this and it took me to other pages and ended up to clearing all my cookies in entire Firefox! and this made difficulties for me to find all my username and passwords and enter them one by one...

Please make it simple as before. Thanks.

Asked by huios1 1 year ago

Answered by cor-el 1 year ago

  • Archived

"Bookmark Notes"

I'm a long time Firefox user and for years I used the Notes section in Mozilla Firefox Bookmarks until it was removed in Rel 6.2. Next I used the ESR path to save all my … (read more)

I'm a long time Firefox user and for years I used the Notes section in Mozilla Firefox Bookmarks until it was removed in Rel 6.2. Next I used the ESR path to save all my Notes in Firefox Bookmarks. I used the notes to store the "what was your favorite dog?" security question, and notes on how to find hidden document at that web site.

This forum then suggestion I install an Extension "Bookmark Notes" It took a lot of time to manually copy my answers over to "Bookmark Notes", web site by web site, to all of my PCs.

Now I find that all of my information is missing from this extension and "Bookmark Notes" has gone unsupported since 2021.

  • How can I repair "Bookmark Notes" Extension?
  • Where are the notes stored for this extension?
  • Can I reload all the copied information from a back up of my windows drive?
  • Is there a replacement for the "Bookmark Notes" extension?
  • Solved
  • Archived

How do i modify Clear Recent History's entries for time to add 5 minutes or 1 minute?

i need to know how to edit the firefox list of "clear recent history" items to add 5 minute and 1 minute options or where i can submit a feature request, or bug request a… (read more)

i need to know how to edit the firefox list of "clear recent history" items to add 5 minute and 1 minute options or where i can submit a feature request, or bug request as every feature is a bug and every bug a feature

Asked by Frogz 1 year ago

Answered by cor-el 1 year ago

  • Archived

Background color and update choice!

I am disappointed with the background change with updates. The last time I updated Firefox, I had to do a system recovery to revert back. Then another person expressed … (read more)

I am disappointed with the background change with updates. The last time I updated Firefox, I had to do a system recovery to revert back. Then another person expressed concerns with a new version taking control over updating. Why don't you have updates that give you options to choose the background color and who decides if and when you update? I will not update Firefox under these conditions. And I don't want to spend half a day trying to change my background back to white, and especially if would have to do that with every update. Like I have to change my printing options when I do updates! I have been so happy with Firefox for the last 20 yrs. or so, until all of this. Please make this more user friendly and optional.

Asked by hotkats4 1 year ago

Last reply by TyDraniu 1 year ago