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Recommended by pocket

Hi, I love my recommended by pocket on my new tab or when firefox opens. Yesterday Firefox asked me if I'd like to try a new setting disabling all cookies, I did opt in. … (read more)

Hi, I love my recommended by pocket on my new tab or when firefox opens. Yesterday Firefox asked me if I'd like to try a new setting disabling all cookies, I did opt in. After that my recommended by pocket disappeared. I opted out of disabling all cookies, but it hasn't reappeared. I checked about:config and the setting for recommendations is true. Please help!

Asked by slothmoving 2 months ago

Answered by slothmoving 2 months ago

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Firefox win10: search bar at the bottom of the page

Hello, i often use the j,k,l keys to scroll/pause videos on youtube and i often get the "weird" bar at the bottom of the page. I cannot tell you exactly what it is. The q… (read more)

Hello, i often use the j,k,l keys to scroll/pause videos on youtube and i often get the "weird" bar at the bottom of the page. I cannot tell you exactly what it is. The question is: how turn off this? I am attaching a screen shot.

Asked by xxx343 3 weeks ago

Answered by xxx343 3 weeks ago

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Firefox problems with specific web sites

Have used Firefox for years. Starting on Oct. 29, I am no longer able to log into my account at www.usbank.com using Firefox -- the Log In button is not working. I tried … (read more)

Have used Firefox for years. Starting on Oct. 29, I am no longer able to log into my account at www.usbank.com using Firefox -- the Log In button is not working. I tried Microsoft Edge and was able to log on.

Asked by larrydaleparker 1 year ago

Answered by FredMcD 1 year ago

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when typing on youtube Shortcut buttons keep on getting triggered

On my Youtube tab when i try to search or write a comment, everytime I end up pressing a shortcut button such as the spacebar it stops and starts the video and when i try… (read more)

On my Youtube tab when i try to search or write a comment, everytime I end up pressing a shortcut button such as the spacebar it stops and starts the video and when i try to use the M button it mutes and unmutes then video et., even thou i try to write a sentence. I have refreshed, updated my windows and browsers etc, cleared my Cashe. Other Browsers are fine only on Firefox. Have not had that issue before.

Asked by peravin_mariathasan 1 year ago

Answered by Paul 1 year ago

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Password refusal

I had to clear History and Cookies on my desktop to get an online purchase done. I was able to add my passwords for every site bar one (afl.com.au). It just won't accept … (read more)

I had to clear History and Cookies on my desktop to get an online purchase done. I was able to add my passwords for every site bar one (afl.com.au). It just won't accept my password despite changing it. Works fine in Brave and Chrome. Also fine on my laptop (didn't clear anything there). Any help sincerely appreciated.

Asked by amigaman 1 year ago

Answered by amigaman 1 year ago

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Update linked me to old compromised accounts

I just logged on and went to Netflix. I was logged in under an account I haven't used in a year. While trouble shooting the issue I discovered the browser updated and syn… (read more)

I just logged on and went to Netflix. I was logged in under an account I haven't used in a year. While trouble shooting the issue I discovered the browser updated and synced my old account with my new one. This included passwords and logins that were compromised in data breaches. I don't even use the old computer or any of those passwords. Now I can't even get Netflix to play on there with the correct login data. I took that old account info out and deleted the cookies from compromised accounts. Can anyone tell me how to fix the sites, other than switching away from Firefox entirely?

I am not happy and can't even leave feedback to get real support from the people who did this dumb stunt without even asking me first.

Asked by iluvtrollbabies 1 year ago

Answered by HenricuzHotmail 1 year ago

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Prevent the search to happen on URL bar

Dear Firefox friends, I am using the up-to-date version of Firefox. How can I prevent the search to occur on the URL bar? I want to use the URL bar only for typing the UR… (read more)

Dear Firefox friends, I am using the up-to-date version of Firefox. How can I prevent the search to occur on the URL bar? I want to use the URL bar only for typing the URL addresses but not for search or googling. It is annoying function and if I want to do so I will use Chrome. Thank you for your kind help and advice.

Asked by usamaanbaky 1 year ago

Answered by TyDraniu 1 year ago

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Firefox help directing me to odd website

Clicking on Firefox "Help" directed me to an odd "Crowdicity" website. This is rather worrying and makes me feel that I can't trust the browser's security anymore. Regar… (read more)

Clicking on Firefox "Help" directed me to an odd "Crowdicity" website. This is rather worrying and makes me feel that I can't trust the browser's security anymore.

Regards,

BarbaraD

Asked by BarbaraD 9 months ago

Answered by TyDraniu 9 months ago

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Southwest sends me an email after I browse for fares

When I browse for fares on Southwest Airlines, but don't book, I get an email a few minutes later urging me to book the flight. I was not signed in to SW at the time and… (read more)

When I browse for fares on Southwest Airlines, but don't book, I get an email a few minutes later urging me to book the flight. I was not signed in to SW at the time and I was in private browsing mode. How did Southwest connect that browsing session to my email?

Asked by cayoumans29 9 months ago

Answered by jscher2000 - Support Volunteer 9 months ago

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  • Archived

can't play videos on one website

hello, i'm having trouble playing videos on a website..What i tried: 0) disabled all my extensions.. 1) refresh firefox - videos work for a minute or until i restart fir… (read more)

hello,

i'm having trouble playing videos on a website..What i tried:

0) disabled all my extensions.. 1) refresh firefox - videos work for a minute or until i restart firefox..probably something it's syncing and bringing back the problem 2) renamed prefs.js - same thing as refresh..after I turn on syncing ..problem reappears

Asked by Mvn 8 months ago

Answered by Mvn 8 months ago

  • Solved

Inbox changes

The density in the gmail inbox is set to compact, but every time I log in it becomes normal with an obscure symbol in the box to the right. How can I get gmail to be comp… (read more)

The density in the gmail inbox is set to compact, but every time I log in it becomes normal with an obscure symbol in the box to the right. How can I get gmail to be compact right from the start?

Asked by Göran 4 months ago

Answered by jeyson1099 4 months ago

  • Solved

Latest update made Canvas (Instructure.com) have blank pages

I'm not sure what happened in the latest update, but it broke the Canvas website that I use regularly for classes and homework. I've checked and confirmed that Canvas sti… (read more)

I'm not sure what happened in the latest update, but it broke the Canvas website that I use regularly for classes and homework. I've checked and confirmed that Canvas still works normally on Microsoft edge.

Extensions shouldn't affect the website because Canvas was working normally until the recent Firefox update.

Anyone know how to solve this problem?

Asked by lee.eden66 2 months ago

Answered by cor-el 2 months ago

  • Solved

problem with links to PDFs on websites

When I click on a link to a PDF in a website, expecting it to open, it does not open. Instead, I am asked to save it to a file on my computer (apparently more or less sel… (read more)

When I click on a link to a PDF in a website, expecting it to open, it does not open. Instead, I am asked to save it to a file on my computer (apparently more or less selected at random). To open it and read it I have to navigate to that file. Not a terrible problem, but bothersome. I imagine I must have inadvertently told Firefox to behave this way.

Asked by jhromer1 2 months ago

Answered by KellyC 2 months ago