Showing questions tagged: Show all questions
  • Solved

On YouTube, AFTER I select a video, the front screen is black (video otherwise is OK)

UPDATE: when I use the troubleshooting method, i.e, WHAT HAPPENS is it appears to be trying to work, but it's on again, off again, with more than one extension appearing … (read more)

UPDATE: when I use the troubleshooting method, i.e, WHAT HAPPENS is it appears to be trying to work, but it's on again, off again, with more than one extension appearing to be the problem. Very mystifying. The only time the problem is completely fixed appears to be when I close all the extensions. (So far.)

HELP!!!!

When I open YouTube, the search videos all show an image. Then when I select one, for the last two days now, that ("front page) image is gone - although the video plays OK.

When I us my Chrome browser the video I've selected begins playing the instant I open the video; even when I've opened the link in a new tab.

Asked by SanMan187 1 week ago

Answered by zeroknight 1 week ago

  • Locked

FIXED: Firefox unable to display images in website layout

EDIT: Of course, moments after I posted this I discovered the solution - uBlock Origin was preventing the images from displaying properly. Please feel free to close/delet… (read more)

EDIT: Of course, moments after I posted this I discovered the solution - uBlock Origin was preventing the images from displaying properly. Please feel free to close/delete this question.


Hi Firefox community,

I'm looking for some help troubleshooting display problems with one specific website. (I've had no other issues like this with any other webpage.) This website is a log that we use at work to track cases.

The first screenshot is what the webpage is supposed to look like when displayed properly (loads properly in Internet Explorer). The second screenshot is what I see when I try to access the page on Firefox. I've also found that the links in the buttons don't work either.

A couple of things I've already tried based on forum suggestions that haven't fixed it: - Refreshed/reloaded the page - Deleted cookies/cache - Updated Firefox (currently version 119.0) - Reset Zoom, minimum font size, page style, checked that Javascript was enabled, unchecked hardware acceleration - Turned off Enhanced Tracking Protection, verified that Firefox wasn't blocking parts of the page through the padlock icon next to the address bar - Restarted my laptop after all of this (using Windows 11 on Dell XPS 15)

Any suggestions or advice is greatly appreciated. It's not the end of the world if I can't fix it but it's just a bizarre error and I'd prefer to not open Internet Explorer every time I have to use this website.

Thank you!

Asked by malicematic.phrasing 3 weeks ago

Last reply by Paul 3 weeks ago

  • Solved
  • Archived

Can not open Wheely.com on my computer

Good day! I can not open wheely.com on my laptop - as I am working from home today, and it is crucial for me to have an access to this web-site. Just a couple of weeks … (read more)

Good day!

I can not open wheely.com on my laptop - as I am working from home today, and it is crucial for me to have an access to this web-site. Just a couple of weeks ago, everything was fine. Now the mistake is PR_CONNECT_RESET_ERROR

Could you please check it ASAP and help me out?

Best regards, Daria.

Asked by Daria 1 year ago

Answered by Daria 1 year ago

  • Solved

"Bad Request" on nearly every page!

Hi! I was wondering why nearly every single page these days opens to the message : "400 Bad Request Your browser sent a request that this server could not understa… (read more)

Hi! I was wondering why nearly every single page these days opens to the message :

"400 Bad Request Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit. Apache Server at canvas.instructure.com Port 80"

Nearly every link I click on a website refuses to open! It has become impossible to do school work on this browser because I can't open any link on my school website, and nearly every website struggles to open except from google. I know the links work because I copy/paste them into Google Chrome and they open immediately. Truth be told I prefer Firefox and would much rather keep using this browser! I also can't find an update for Firefox so I believe my Browser is up to date (and I know my laptop is up to date and virus free). Is there a fix coming soon? Or a setting I can change to be able to open links? Classes start this week and I'm stuck!

Thanks for your help!

Asked by the.katie.bug.93 2 months ago

Answered by cor-el 2 months ago

  • Locked

Secure Connection Failed An error occurred a connection to secure.ssa.gov. PR_CONNECT_RESET_ERROR Error code: PR_CONNECT_RESET_ERROR The page cannot be shown because the authenticity of the received data could not be verified.

duplicate of /questions/1422620 thread. Social Security Admin website connected okay. But when trying to open the "SIGN-IN", Firefox is blocking with below ERROR msgs&n… (read more)

duplicate of /questions/1422620 thread.

Social Security Admin website connected okay. But when trying to open the "SIGN-IN", Firefox is blocking with below ERROR msgs ?!?!?!?!?!?! This kinds of ERROR been happening since past two days with even other GOV websites !?!?!?!?!? I MUST sign-in to SSA before SSA Website closed for the day's business !!!!!!!!

"Secure Connection Failed An error occurred during a connection to secure.ssa.gov. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more… "

Asked by TRUSTinWWJD 3 months ago

  • Solved

Can't access multiple websites - 403, access denied etc

Since yesterday I can't access multiple websites like Spotify, Reddit, Google Drive etc on my desktop computer anymore. I don't know why and I didn't change anything over… (read more)

Since yesterday I can't access multiple websites like Spotify, Reddit, Google Drive etc on my desktop computer anymore. I don't know why and I didn't change anything over night. It also works fine in Microsoft Edge.

Reddit shows the "whoa there, pardner" error, spotify shows 403 error, Google Drive says my browser (Firefox 120.0) isn't supported and others are simply unavailable. At the same time Google looks off and Twitch is just a huge loading screen.

I cleared all the data (cookies/cache), but that didn't help.

I had this reddit error a few weeks ago already, but it disappeared on its own. However it was only reddit that was affected.

Asked by LostButSeeking 1 week ago

Answered by Terry 1 week ago

  • Solved

Cosmolex.com goes to WP Engine and does not allow me to open the website.

The site you were looking for couldn't be found. This domain is successfully pointed at WP Engine, but is not configured for an account on our platform. If you just… (read more)

The site you were looking for couldn't be found. This domain is successfully pointed at WP Engine, but is not configured for an account on our platform. If you just signed up, we're still likely creating your account. Did you add this domain to your install? Did you point DNS to the correct IP address or CNAME? If you've completed the steps above, or need more help, please contact us and we can help get your site up and running in no time.

Asked by dwysni 2 months ago

Answered by dwysni 2 months ago

  • Solved

Amazon via Firefox

When I go to Amazon.com in Firefox, the URL is changed to this: https://www.amazon.com/?smdm-noredirect=true I cannot change it back - it continues to apply ?smdm-no… (read more)

When I go to Amazon.com in Firefox, the URL is changed to this: https://www.amazon.com/?smdm-noredirect=true I cannot change it back - it continues to apply ?smdm-noredirect=true

When I try to log in via that path, I get this message:

Looking for Something? We're sorry. The Web address you entered is not a functioning page on our site Go to Amazon.com's Home Page

This does not happen on Chrome.

Asked by John Jacobs 5 days ago

Answered by zeroknight 5 days ago

  • Solved
  • Archived

Some pages of the site Mouser.com open incorrectly

For example, look at how the same page looks in Firefox 106.0.2 (64 bits) and Yandex Browser (22.9.4.866). https://www.mouser.de/ProductDetail/Xilinx/XC7S6-1FTGB196C?qs=… (read more)

For example, look at how the same page looks in Firefox 106.0.2 (64 bits) and Yandex Browser (22.9.4.866).

https://www.mouser.de/ProductDetail/Xilinx/XC7S6-1FTGB196C?qs=unwgFEO1A6taa4TM2WgIJg%3D%3D

I tried changing the user agent, it didn't help. I think the problem is in the Java engine.

Asked by Andrywy 1 year ago

Answered by Andrywy 1 year ago

  • Solved

Cannot login to website

I am unable to login to my Prescription provider's website (which I do every day). Problem started Sunday and still persists. I am able to login using Chrome, so I know … (read more)

I am unable to login to my Prescription provider's website (which I do every day). Problem started Sunday and still persists.

I am able to login using Chrome, so I know the website is working properly.

Help - I DO NOT want to use Chrome.

Asked by DevMan 2 months ago

Answered by cor-el 2 months ago

  • Solved
  • Archived

Changes to websites on version 106.0.1

Since 106.0.1 was installed the NY Times acrostic no longer shows a grid for solving the puzzle. Also, the Oregonian newspaper online no longer has arrows to move to the… (read more)

Since 106.0.1 was installed the NY Times acrostic no longer shows a grid for solving the puzzle. Also, the Oregonian newspaper online no longer has arrows to move to the next or previous page of the paper. These things continue to exist on Chrome. I have other problems with this version but these are the major issues at present.

Also, I cannot check the box below for emailing me when someone answers my question. Please send me an email anyway.

Asked by rdbulkley 1 year ago

Answered by rdbulkley 1 year ago

  • Solved

Firefox (118) does not play certain audio files

I have found that Firefox does not play some audio files, for instance on Wikipedia and WaniKani, such as the audio on https://en.wikipedia.org/wiki/Erhu and https://www.… (read more)

I have found that Firefox does not play some audio files, for instance on Wikipedia and WaniKani, such as the audio on https://en.wikipedia.org/wiki/Erhu and https://www.wanikani.com/vocabulary/%E9%9F%B3. When inspecting network activity I can see that an attempt is made to load the audio on Wikipedia, but it does not play. On WaniKani however, no attempt is made. (WaniKani uses .webm for sound, maybe that has something to do with it?) The problem appeared after the update to Firefox 118 and persists in private browsing and troubleshooting mode, but does not occur in GNOME Web.

Asked by Kaj 1 month ago

Answered by Kaj 1 week ago

  • Solved
  • Archived

Survey websites don't fully load - get the neverending clock.

When I log in to survey websites (e-rewards or one opinion), they get the neverending clock so I can't choose & take a survey. I get into the website & can do ev… (read more)

When I log in to survey websites (e-rewards or one opinion), they get the neverending clock so I can't choose & take a survey. I get into the website & can do everything except for taking the survey. Works fine in Edge.

Asked by toni28c 1 year ago

Answered by cor-el 1 year ago

  • Solved

firefox browser cannot open folder selection

I'm using firefox 119.0.1 Version on a Steam deck(SteamOS) and installed using the Discover app when in browser i cannot click on the "Open the file browser" icon that a… (read more)

I'm using firefox 119.0.1 Version on a Steam deck(SteamOS) and installed using the Discover app

when in browser i cannot click on the "Open the file browser" icon that appears on websites. Also i cannot open the Downloads folder within the Menu bar from firefox I tried entering into safe-mode and still couldn't open I also tried using another User Profile under "Right click Firefox -> firefox profile manager" to try to see if it was something from my user profile that was causing the issue but i also couldnt open in another profile.

I also tried on a different browser to see if it was my device problem but i could open it. i tried on Brave and Chrome and it worked.

i dont know what to do, this was working normally last week and now it doesnt work, Even in another profile with no configuration done no extension and not logged in the "Open file" button doesnt work

Asked by wolmaner00 2 weeks ago

Answered by zeroknight 2 weeks ago

  • Solved
  • Archived

Can't Forward Gmail using CC or BBC commands

LasVegasRich@gmail.com Windows 7 Pro PC. Mozilla Firefox. DuckDuckGo search engine. ExpressVPN. When I try to Forward a gmail post with either a CC: or BCC: Command, my … (read more)

LasVegasRich@gmail.com Windows 7 Pro PC. Mozilla Firefox. DuckDuckGo search engine. ExpressVPN.

When I try to Forward a gmail post with either a CC: or BCC: Command, my Contacts List doesn't load. Initially, I see an "X" in the right-hand corner

followed in less than a second, by another "X" superimposed over the first one. What might be causing this? I (reluctantly) loaded Google Chrome and made it

my default browser, after which, my Gmail worked properly. Assuming, then, that the problem is being caused by the Firefox connection to the Google servers,

I uninstalled Chrome with the Revo Uninstaller Pro and reviewed the Firefox settings.

My Firefox Extensions are thus: AdBlocker for YouTube, Disable HTML5 Autoplay, DuckDuckGo Maps, DuckDuckGo Privacy Essentials, Enhancer for YouTube,

ExpressVPN, HTTPS Everywhere, LastPass, Malwarebytes, Online PDF Editor, Pinned Google Calendar, Return YouTube Dislike, SponsorBlock for YouTube, Video

DownloadHelper, and YouTube High Definition.

My Security Suite: Windows Defender, Malwarebytes Premium, SuperAntiSpywarePro, CCleaner Pro.

Asked by Richard D. Hague 1 year ago

Answered by Terry 1 year ago

  • Solved
  • Archived

Cannot log in to a site I usually log into - but logins still valid via Edge.

I generally go here https://www.tafesa.edu.au/ and select 'learn' and log in there. Now I just get a window saying 'Taking you to your organisation's log in page' and cir… (read more)

I generally go here https://www.tafesa.edu.au/ and select 'learn' and log in there. Now I just get a window saying 'Taking you to your organisation's log in page' and circling dots and it stays there forever. That window is, I think, from Tafesa. So it sounds like a Tafesa problem.

BUT: I use Edge and it all goes smoothly and I log in. Which sounds like Firefox is not handling something from that site.

Anyone got any ideas on what i could do to get Firefox working on this?

Asked by abrogard 1 year ago

Answered by Terry 1 year ago

  • Solved

Cannot Login To Some Websites Using Firefox

Starting today I am finding it extremely hard to login to some websites. All Firefox does is just sit with a spinning circle after entering a user name and it locks up th… (read more)

Starting today I am finding it extremely hard to login to some websites. All Firefox does is just sit with a spinning circle after entering a user name and it locks up the browser to a point the I have to go to the Task Manager to stop the FireFox process. I have restarted my computer and refreshed FireFox. I have scanned my computer for malware using Norton 360, Malwarebytes, MSERT, and Windows Defender and all negative. I am having no trouble signing in to a site like https://my.account.sony.com using Edge but using FireFox now is impossible. This needs to be fixed.

Asked by new_aged2perfection 1 week ago

Answered by new_aged2perfection 1 week ago

  • Solved

enormous rendering some html elements

Hello everyone, I need help because on Firefox ESR that runs on Debian some css appears really too big. In this example I will show the difference between Firefox and Ch… (read more)

Hello everyone,

I need help because on Firefox ESR that runs on Debian some css appears really too big. In this example I will show the difference between Firefox and Chrome. If I open this popup from Firefox it appears full width. In Chrome it appears correct. Also I noticed some Icons rendering incorrect.

How can I achieve this? Thannks

Asked by Simone M. 2 months ago

Answered by zeroknight 2 months ago