Showing questions tagged: Show all questions
  • Solved
  • Archived

Garbled font in Firefox on macOS Monterey

Hi. I have experienced some font encoding problem occurring in the latest version of Firefox, not in previous versions. My system is Mac OS Monterey 12.3.1 and Firefox ve… (read more)

Hi. I have experienced some font encoding problem occurring in the latest version of Firefox, not in previous versions. My system is Mac OS Monterey 12.3.1 and Firefox version 107.0

On some sites the fonts looks totally garbled (see provided screenshots). Disabling "Allow pages to choose their own fonts, instead of my selections above" in Firefox settings fixes the problem, but then all websites I visit displays with default fonts and not as intended. Moreover, I'm a web designer working with the built in web developer tools, and I need to see the correct fonts when developing.

Hoping to get some help with this issue.

Br, Magnus

Asked by kaffepanna 2 years ago

Answered by cor-el 2 years ago

  • Solved
  • Archived

Bad Request Your browser sent a request that this server could not understand

mackiewizard mackiewizard Making moves ‎10-08-2022 07:40 AM I have been having an issue for a week or more and no updates from the browser seems to fix that. The error … (read more)

mackiewizard mackiewizard Making moves

‎10-08-2022 07:40 AM

I have been having an issue for a week or more and no updates from the browser seems to fix that. The error reads: Bad Request Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit. This is occuring with a request to RBC banking. The same appears to be true but witrh different language for a request with Desjardins Insurance portal.The second link printed in red is the result after I cleared all cookies from Desjardins site. I can access many other pages within the two sites. RBC I am logged in (In black). Desjardins I am not yet as a user when these errors come up

Asked by stompier 2 years ago

Answered by cor-el 2 years ago

  • Solved
  • Archived

Space characters incorrect; button pointing to URL ending in hash (#) not working

I am having issues with pages on DAX Guide, e.g.: https://dax.guide/now/ These issues are when using Firefox on Windows 10. I have tried with Safe mode, and turning off … (read more)

I am having issues with pages on DAX Guide, e.g.: https://dax.guide/now/

These issues are when using Firefox on Windows 10. I have tried with Safe mode, and turning off Enhanced Tracking protection. I have made no changes to Javascript etc.

Issue 1 If I select a code example and try to run it in an external program (e.g. DAX Studio), it fails, and I have found that the reason is because the "space" characters are not ASCII code 32, which is a normal space, but instead ASCII 160. Another symptom of this is that you cannot unindent the paragraphs in a text editor (Vim), if you paste the code there. I have tested and this is not an issue with Chrome, Edge, or Opera. Also if I click on the "Try It" button, it takes you to a runnable version of the code where the spaces are correct. These are workarounds, but why is Firefox using the wrong space characters?

Issue 2 I have seen another response to this kind of question, but it did not exactly answer it: on the website as above, when you click on the "Copy" button, which points to https://dax.guide/now/#, the code is supposed to be copied to the clipboard, however it does nothing. This works without issue in the browsers mentioned above. I have noticed previously on other websites that URLs ending in hash / pound did not work in Firefox. Is this something that Firefox just does not handle, or is there a setting to enable it?

Thanks

Asked by MrDobbalina 2 years ago

Answered by cor-el 2 years ago

  • Solved
  • Archived

Increased safety risk on any page

With version 105.0.3 (32-Bit) I have only trouble. Sorry to say, but most pages are not working. So I will probably now change to Chrome. Because I need a browser working… (read more)

With version 105.0.3 (32-Bit) I have only trouble. Sorry to say, but most pages are not working. So I will probably now change to Chrome. Because I need a browser working and not 80% of addresses not. I don't understand the newer philosophie. I was enthusiastic Firefox user. But this year each version has more problems for me, using Windows 10. Each page I open I get "Increased safety risk". And that could not the world of security of today. I think Banks, Insurance and Healthcare don't have insecure pages without acitve signatures. But Firefox says this every time to all pages.

Have a good time, Gilbert

Attached see a screenshot of a bank landing page...

Asked by gilbert.stein 2 years ago

Answered by gilbert.stein 2 years ago

  • Solved
  • Archived

Yahoo mail menu buttons not working, can't delete or anything

None of the menu buttons work at the top of yahoo mail in firefox when an e-mail is open, I am able to use these in Microsoft Edge. Until the last update of firefox they … (read more)

None of the menu buttons work at the top of yahoo mail in firefox when an e-mail is open, I am able to use these in Microsoft Edge. Until the last update of firefox they worked so something broke in the latest release 103.0.1 is my guess. I restarted without extensions and still broken.

Asked by jfelber 2 years ago

Answered by jfelber 2 years ago

  • Solved
  • Archived

OneDrive photos not loading

The photos page in OneDrive is having trouble loading most of the time. The page has the OneDrive header, and the section where the photos should show up is simply blank.… (read more)

The photos page in OneDrive is having trouble loading most of the time. The page has the OneDrive header, and the section where the photos should show up is simply blank. Screenshot attached.

This is working fine on Google Chrome, but I would prefer not to use chrome for privacy reasons.

Can anyone help me with this?

Regards, Harrison

Asked by h.bade93 2 years ago

Answered by h.bade93 2 years ago

  • Solved
  • Archived

PLEASE HELP ASAP - CANNOT CONNECT TO GOOGLE OR GMAIL!!!

What is going on? After doing a reset to try and get rid of the yahoo redirect malware attached to the Firefox browser, now I cannot access google search engine within f… (read more)

What is going on?

After doing a reset to try and get rid of the yahoo redirect malware attached to the Firefox browser, now I cannot access google search engine within firefox, or my gmail email account. I get the error messages attached below. I have spent hours looking on your support pages and tried all ways and NOTHING WORKS!!!!

FIrefox has been my default browser for years but if you cannot fix this very annoying and frustrating bug, I will be forced to your Chrome.

Very unhappy with this

I am using a MacBook Pro and latest version of FIrefox 100.0

PLEASE HELP ASAP!!!!!

Asked by nz.jason.duncan 2 years ago

Answered by nz.jason.duncan 2 years ago

  • Solved
  • Archived

YouTube video not working,buffering?

Starting yesterday, every youtube video I try to watch never plays or is in a constant state of buffering. It works fine in Edge, and Twitch streaming has no issues so i… (read more)

Starting yesterday, every youtube video I try to watch never plays or is in a constant state of buffering. It works fine in Edge, and Twitch streaming has no issues so its definitely not my internet connection.

I've already tried clearing my cache, rebooting, clearing it again and refreshing Firefox and the issue remains. Disabled adblocker as well. I am currently on version 106.0.5

Asked by spaceferret 2 years ago

Answered by spaceferret 2 years ago

  • Solved
  • Archived

Googles Sites constantly intermittent

Hello, For several weeks now I've been experiencing issues with accessing google sites. YouTube videos will constantly display the "Connect to the internet. You're offli… (read more)

Hello,

For several weeks now I've been experiencing issues with accessing google sites. YouTube videos will constantly display the "Connect to the internet. You're offline. Check your connection." error page. Additionally gmail and google drive will constantly give the "OOPs" error message. Sometime the page will load w constant refreshes but this is not ideal.

I've done the following:

Clear history/cookies Opening in troubleshoot mode Disable hardware acceleration Refresh/Reinstall

Have even tried the following articles: https://support.mozilla.org/en-US/questions/1377868 https://support.mozilla.org/en-US/questions/1376015

Still getting the same results. Not having any issues with edge/chrome. Does anyone have anything else that could be done?

Firefox Browser 102.0.1 (64 bit) Windows 10 OS

Asked by p12om3th3us 2 years ago

Answered by p12om3th3us 2 years ago

  • Solved
  • Archived

Cannot Log Into Google

When I try to log into Google I get this message: This browser or app may not be secure. Try using a different browser. I am using Firefox 91.13.0 ESR (64bit). I have … (read more)

When I try to log into Google I get this message:

This browser or app may not be secure. Try using a different browser.

I am using Firefox 91.13.0 ESR (64bit). I have been using the 91.x ESR releases for a while now and this is a new problem that I never had before.

Asked by Jerry Attric 2 years ago

Answered by Jerry Attric 2 years ago

  • Solved
  • Archived

Must enter Captcha characters every time I try to access the Amazon website

For the past few days I get the request to enter captcha characters every time I try to access the Amazon website using Firefox on my Win10 PC. It works fine on my Firefo… (read more)

For the past few days I get the request to enter captcha characters every time I try to access the Amazon website using Firefox on my Win10 PC. It works fine on my Firefox for android on my phone and also works fine using the Edge browser on this PC.

I've tried resetting Firefox. I've tried troubleshooting mode. I've tried turning off enhanced tracking. What else could cause Amazon.com to feel the need to verify that I am not a robot ?

Asked by gerrybroman 2 years ago

Answered by gerrybroman 2 years ago

  • Solved
  • Archived

The requested URL was rejected. Please consult with your administrator. Your support ID is: 15199799165570062406

The requested URL was rejected. Please consult with your administrator. Your support ID is: 15199799165570062406 This is the site https://one.walmart.com/content/usone/… (read more)

The requested URL was rejected. Please consult with your administrator.

Your support ID is: 15199799165570062406

This is the site https://one.walmart.com/content/usone/en_us/company.html this site I connect to for work related issues, I can use private browsing, but not the regular browsing.

Asked by Seekerkiller 2 years ago

Answered by cor-el 2 years ago

  • Solved
  • Archived

Page Details Missing

For awhile now whenever I visit Kickstarter, I never get the full page to load. I mainly notice it in the header where the info for the campaign information doesn't show … (read more)

For awhile now whenever I visit Kickstarter, I never get the full page to load. I mainly notice it in the header where the info for the campaign information doesn't show on Firefox. I've tried playing around with my widgets and protection to see if that would allow the page to fully load, but nothing has worked.

Asked by Trivirt 2 years ago

Answered by cor-el 2 years ago

  • Solved
  • Archived

Reddit fails to load on Firefox for the last three days on 102.0 (64 bit) and Windows 10.

So the Reddit website seems to load, but ends up with a big old blank white page. I've cleared my cache, I've cleared my DNS cache. I've pressed ctrl + f5, I've reboote… (read more)

So the Reddit website seems to load, but ends up with a big old blank white page. I've cleared my cache, I've cleared my DNS cache. I've pressed ctrl + f5, I've rebooted the computer. Nothing seems to be aloowing mt to open reddit. Please advise.

Asked by Jeff Brown 2 years ago

Answered by cor-el 2 years ago

  • Solved
  • Archived

Trying to sign into Google/YouTube/etc. always leads to my old university log in page?

Every time I try to sign into my Google account (including related sites like YouTube), I'm rerouted to the Microsoft sign in page for my old university, and can't log in… (read more)

Every time I try to sign into my Google account (including related sites like YouTube), I'm rerouted to the Microsoft sign in page for my old university, and can't log in. This only happens on Firefox, if I switch to another browser then there's no problem.

So far I've tried:

  • Deleting all of my history including my cache and cookies.
  • Once I'm at the site I'm rerouted to, going into History, right-clicking on the url, and clicking "Forget this site."

Neither have worked. Any suggestions appreciated!

Asked by jonesjulia31 2 years ago

Answered by jonzn4SUSE 2 years ago

  • Solved
  • Archived

Image Size starting with Firefox 103

The first image is with Fx 103 https://i.imgur.com/r9L3MtM.jpg This next one is with Fx 102 https://i.imgur.com/N8p1gis.jpg Others having resolutions other than 1920 x … (read more)

The first image is with Fx 103 https://i.imgur.com/r9L3MtM.jpg

This next one is with Fx 102 https://i.imgur.com/N8p1gis.jpg

Others having resolutions other than 1920 x 1080 are having the same problem. Any help would be appreciated

Asked by Josey 2 years ago

Answered by AliceWyman 2 years ago

  • Solved
  • Archived

Metro PCS

So for the longest time I've had issues trying to load, "https://www.metrobyt-mobile.com" and all I get is: The page isn’t redirecting properly An error occurred during… (read more)

So for the longest time I've had issues trying to load, "https://www.metrobyt-mobile.com" and all I get is:

The page isn’t redirecting properly

An error occurred during a connection to www.metrobyt-mobile.com.

   This problem can sometimes be caused by disabling or refusing to accept cookies.

Works fine is all other browser, but Firefox. Even on a brand new laptop I bought I tried to load Metro site through Desktop Firefox and it always comes back with this issue. I've tried disabling everything that is recommended on the forum, but nothing helps, but as I stated, "Brand New Laptop." Which has a clean install of Windows with a clean install of Firefox in Incognito, no sign in, no extension, and still this is the only site that refuses to load for me. I've tried friends and family members Desktop to Laptops as well and same error.

So either Mozilla Firefox has an issue on all Desktops or I am seriously mission something. If it was a software conflict or something a clean Windows install shouldn't have this issue, but it does. I'm putting this out there to Mozilla to look into as to find out if it's an issue on my side, their side, or Metro PCS's side. Funny enough it works fine on the Mozilla Firefox App. I can run the app through Bluestacks and that loads fine on my desktop through an android emulator. It just seems to be Firefox on the Desktop side.

If I click on the little (i) Icon in the address bar it says, "Connection Failure." Clicking on that, "You are not securely connected to this site." If I clear the cookies I get a secure connection, but the just loads blank, no text or anything.

Asked by wristan 2 years ago

Answered by wristan 2 years ago

  • Locked
  • Archived

this happens whn ever i clean history or cache in Firefox

every time i clear cache and history this is what i see in words with frind not it has not always done that seems ince the nest Firefox update it does it I hav … (read more)

every time i clear cache and history this is what i see in words with frind not it has not always done that seems ince the nest Firefox update it does it I hav eanother problem when shut dw nte computer and restart Mozlla hangs and will not load could it be my home page I use xfinity

 whay doe it   hang and take forever to  load  at start up

Asked by Mary 2 years ago

Last reply by jscher2000 - Support Volunteer 2 years ago

  • Solved
  • Archived

Error Message

HI for the past four days I have been getting the following error message when attempting to load www.canberratimes.com.au "Application error: a client-side exception ha… (read more)

HI for the past four days I have been getting the following error message when attempting to load www.canberratimes.com.au

"Application error: a client-side exception has occurred (see the browser console for more information"

This is happening on my Windows PC only. I can access the site on my Firefox browser on IOS.

I am running the most recent version of Firefox 102.0.1 (64 bit).

This is the only site displaying this message.

Grateful for any assistance in resolving this.

Kind Regards, Peter

Asked by pstudman 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago