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logins and passwords are gone...

my passwords and logins are not showing..!! even my bookmarks are not showing on firefox after i logged in using my firefox account. please help me resolve this its very … (read more)

my passwords and logins are not showing..!! even my bookmarks are not showing on firefox after i logged in using my firefox account. please help me resolve this its very important Sir/Ma'am.

Asked by KARAN RAUT 1 year ago

Last reply by Paul 1 year ago

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Lost Pinned Websites

I use Firefox in 4 Machines.. very recently I signed my firefox account in College PC.. after signing in there when I try to open in my laptop. I lost all the pinned site… (read more)

I use Firefox in 4 Machines.. very recently I signed my firefox account in College PC.. after signing in there when I try to open in my laptop. I lost all the pinned sites in my firefox. it only shows the College PC pinned websites and histories.. not the previous ones

Asked by Sarath Pavithran 1 year ago

Last reply by Paul 1 year ago

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Can't sync firefox custom preferences

I know there's [[an article|https://support.mozilla.org/en-US/kb/sync-custom-preferences#w_sync-custom-preferences]] on how to sync custom preferences. I wanted to sync m… (read more)

I know there's [[an article|https://support.mozilla.org/en-US/kb/sync-custom-preferences#w_sync-custom-preferences]] on how to sync custom preferences. I wanted to sync my toolbar customizations and some other preferences like disabling disk caching. And I don't even have other firefox instances, instead I just want to sync only on one device, so that I can continue the same setup when I signin later on the same device.

I've tried to add services.sync.prefs.sync.browser.uiCustomization.state, "services.sync.prefs.sync.browser.cache.disk.enable" and set it to true. But it doesn't work. What am I missing? No one seems to address this. May I am missing something.

Asked by Prince Cooper 1 year ago

Answered by Prince Cooper 1 year ago

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Firefox on macOS

Hi guys. I'm wondering if it's possible to send tab from macOS Firefox to another device... I couldn't find any clue to achieve that, since that right click doesn't have… (read more)

Hi guys.

I'm wondering if it's possible to send tab from macOS Firefox to another device... I couldn't find any clue to achieve that, since that right click doesn't have the option to send tab throughout the devices like on windows.

Tks.

Asked by Matheus 1 year ago

Answered by Matheus 1 year ago

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sync problem for the same account 不同设备的账户同步问题

I used the same account with two computers. I always keep my account in sync. Actually, they do not. My previous notebook has a series of bookmarks, but the bookmarks in … (read more)

I used the same account with two computers. I always keep my account in sync. Actually, they do not. My previous notebook has a series of bookmarks, but the bookmarks in the latter one is exactly different. It seems like two accounts, but I log in with the same account. Miracly, when I log the same account with my phone, the bookmarks in my phone is sync with my previous notebook I don't know how to solve it and appreciate your answer.

我有两台笔记本,登录同一个账户时是不同步的。两个笔记本的书签页完全各顾各,但我登录的是一个账户且一直保持着同步。当我用手机登录同一个账户的时候,手机会有第一个笔记本同步;第二个笔记本就好像完全是新的账户。 我不知道怎么解决这个问题,希望专业的你的回复。

Asked by siffer391 1 year ago

Last reply by Tan Chee Keong 1 year ago

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How to transfer some, not all Firefox settings to an iPhone

I just got a new iPhone SE and want to transfer my Firefox passwords, maybe home-screen favorites, but not all the history, extensive bookmarks, etc. from my Mac. Is the… (read more)

I just got a new iPhone SE and want to transfer my Firefox passwords, maybe home-screen favorites, but not all the history, extensive bookmarks, etc. from my Mac. Is there a way to do that?

Asked by brianvt 1 year ago

Last reply by jonzn4SUSE 1 year ago

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Sync tabs not showing up under the firefox account tab.

when I press my email for the account tab, I dont see my previous tabs from other devices. I have an entire session gone from a pervious computer I'd like to continue. … (read more)

when I press my email for the account tab, I dont see my previous tabs from other devices. I have an entire session gone from a pervious computer I'd like to continue.

Asked by sparkmanace 1 year ago

Last reply by jonzn4SUSE 1 year ago

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Reset account

I recently did a factory reset on my laptop, and I thought that the firefox settings will be saved when I next connect. I lost all the websites that I was connected to an… (read more)

I recently did a factory reset on my laptop, and I thought that the firefox settings will be saved when I next connect. I lost all the websites that I was connected to and all of my browser settings. Is there any way to get all my settings back?

Asked by ali.akan.narcis01 1 year ago

Last reply by Paul 1 year ago

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Sync feature not working on new device

Hey guys, I transitioned over to a new Macbook. After installing Firefox I opted to log in to my "sync account" in order to retrieve all my bookmarks, add-ons, saved pas… (read more)

Hey guys,

I transitioned over to a new Macbook. After installing Firefox I opted to log in to my "sync account" in order to retrieve all my bookmarks, add-ons, saved passwords etc. that I was using on my previous Macbook. On the old Mac, I synced the Firefox profile data one last time and formatted the device. Now when I log in with the account, no data gets synced. There definitely was an account as when I followed the sign-in process, it didn't ask me to create a new account. It simply asked for my email, followed by my password and the One-Time-Password that was sent to my email.

As a test, I signed out of this profile on the new Mac after not getting any results and tried to sign in with another Firefox profile. It immediately started retrieving that profile's data (I.e add-ons started getting installed). I cancelled that sync to not fill the browser with that data. But logging into the troublesome account again, still no data gets retrieved.

I really need to retrieve that profile with all my data. Any assistance would be much appreciated.

Asked by Ryan 1 year ago

Last reply by Paul 1 year ago

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Firefox Multi-Account Containers forgetting

I have Firefox installed everywhere. On my main Windows 10 machine Firefox is forgetting Firefox Multi-Account Containers containers. I also have Firefox Nightly installe… (read more)

I have Firefox installed everywhere. On my main Windows 10 machine Firefox is forgetting Firefox Multi-Account Containers containers. I also have Firefox Nightly installed on the same machine, and it's giving me no issues. Sync is on, version 8.0.7, tried uninstalling, deleting Firefox, and I wonder if there's a fix or if this is a larger problem.

Asked by jGRite 1 year ago

Last reply by Paul 1 year ago

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Firefox Theme keeps reverting back to an old theme I no longer have or remember whenever I sign into any Firefox browser.

Whenever I sign into Firefox, all my themes, add-ons/extensions are added via Firefox Sync. That's fine, but the problem I have is that whenever I sign into any Firefox b… (read more)

Whenever I sign into Firefox, all my themes, add-ons/extensions are added via Firefox Sync. That's fine, but the problem I have is that whenever I sign into any Firefox browser, an old theme I used to have that I no longer have on my account keeps coming back, and I've tried to find solutions to this issue, but none have had this kind of issue. It may be similar to issues those have had, or currently have, but I can't seem to do anything to remedy this issue.

Keep in mind that this is not a Firefox browser issue, it is an account issue.

I'd be deeply grateful to any assistance you may have for me.

Asked by m-fuller 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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data sync empty

After the update I found that passwords were deleted and browsing history in a way that tried all the solutions did not work. To find these synced files? And how do I get… (read more)

After the update I found that passwords were deleted and browsing history in a way that tried all the solutions did not work. To find these synced files? And how do I get it back to the Browser? The sync list is currently empty.

Asked by jofiisex 1 year ago

Last reply by jofiisex 1 year ago

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Firefox time is not in sync in my Macbook

Team, My firefox time is not sync with my system time. Can you suggest what can be done here. Current time is 10:12AM but whenever new mail is coming the time is showing… (read more)

Team, My firefox time is not sync with my system time. Can you suggest what can be done here. Current time is 10:12AM but whenever new mail is coming the time is showing something different.

Regards, Manish Kumar

Asked by Manish Rai 1 year ago

Last reply by cor-el 1 year ago

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Restore Firefox account in new device

Hi, my laptop died and cannot access to it anymore. I got a new laptop and installed Firefox. I tried several passwords but could not remember the correct one so I change… (read more)

Hi, my laptop died and cannot access to it anymore. I got a new laptop and installed Firefox. I tried several passwords but could not remember the correct one so I changed it. When logged in, I found my account empty. How do I restore my data? I search in Firefox website and seems that to restore I need to access in my old computer with the new password, but my old laptop does not even turn on anymore. Please help

Asked by marta.giaretton 1 year ago

Last reply by Paul 1 year ago

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Sea Monkey email with FF browser

I had this issue and corrected it for my account, but a friend has the same problem and I forgot the fix - yes, I'm an old man! How do I eliminate the Sea Monkey browser… (read more)

I had this issue and corrected it for my account, but a friend has the same problem and I forgot the fix - yes, I'm an old man!

How do I eliminate the Sea Monkey browser as default in Sea Monkey mail? I want to clink a link in the email and had have it open in / with FF.

THANKS Steve

Asked by skram1 1 year ago

Last reply by skram1 1 year ago

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Install Firefox on new laptop

I cannot sync my new laptop to my computer and iPhone. I have tried for 3 days without any luck. Could someone PLEASE help me with this problem?? Thank you in advance - … (read more)

I cannot sync my new laptop to my computer and iPhone. I have tried for 3 days without any luck. Could someone PLEASE help me with this problem??

Thank you in advance - Adrienne

Asked by ridolfis 1 year ago

Last reply by Scott Wilson 1 year ago