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Boot up issue

Can you put one of those hourglass "wait" symbols to show on the next update because I never know if Firefox has booted or not and if you hit it again, it corrupts the ne… (read more)

Can you put one of those hourglass "wait" symbols to show on the next update because I never know if Firefox has booted or not and if you hit it again, it corrupts the next boot and wastes a bunch of time.

Asked by fishn.jim2 8 months ago

Answered by FredMcD 8 months ago

Firefox is slow - does multiple profile affect performance?

Firefox is slow; so slow I have to use another browser, Brave, to get around this. It is not about 'how many open tabs' or 'what extensions are doing'. I can have one pro… (read more)

Firefox is slow; so slow I have to use another browser, Brave, to get around this.

It is not about 'how many open tabs' or 'what extensions are doing'. I can have one profile open with one tab and still wish there would be a better response.

I have lots of profiles. I think the performance was better when I first started Firefox on this computer. I wonder If I eliminate profiles will I get a better performance.

How do I go proving this? - How easy can I take the profiles folder copy and rename it then start firefox with a profile folder and only one profile and one tab then What?

I did not gain a significant advantage in the load times for firefox. The load time for the browser with only the one empty tab 22 - 26 seconds . The load time for yahoo.com main page 31 -36 seconds. The load time for a link on the yahoo main page 20 - 22 seconds.

The question was "does having a large profile folder slow response time for firefox"? I believe I am seeing that this is true. When I load the yahoo profile it can take 10+ seconds more to resolve the main page and up to an addition 5-7 seconds to resolve the opened tabs.

Know that the browser was the only user process opened at the times of the tests. Know that the internet connection is the primier package and I have been monitoring the speeds frequently recently. I am good with the internet connection times. Know that I know the quick fixes and either there was no improvement or the inconvience of doing with out dark reader is no option.

Now understand I did not run these tests through a testing suite. These test were a couple one offs I used to form an opinion. Everyday usage forms an opinion in everyday users without hard data to coincide with the usage.

Asked by GIlbert Bigelow 5 months ago

Last reply by FredMcD 5 months ago

  • Archived

Firefox Not Responding Some WebSite

Hello Firefox Team, I use Windows 10 - 20H2 version and Firefox latest version. In the last time, i got error on firefox. firefox cannot display some websites. Firefox … (read more)

Hello Firefox Team,

I use Windows 10 - 20H2 version and Firefox latest version.

In the last time, i got error on firefox. firefox cannot display some websites. Firefox is experiencing a delay in responding.

For example myvideo: https://youtu.be/jILxKYqspew

Step 1: Visit : tmconsultancy.com or denetcilerymm.com.tr (any website) Firefox: waiting response Step 2: open edge and visit tmsconsultancy.com (fast response) . I have been experiencing this error for the past 1 year. I completely force uninstalled Firefox and clean installed.The problem was not fixed.

However, i do not use any plug-ins or virus programs(on firefox). This problem is very annoying.

Can you help me please?

Regards

Asked by Art 1 year ago

Last reply by Art 1 year ago

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Videos freezing, Pages taking forever to open, what's up?

I am getting more & more frustrated and exasperated, as simple browsing has become tortuously slow, with many sites taking forever to load, or only partially load, or… (read more)

I am getting more & more frustrated and exasperated, as simple browsing has become tortuously slow, with many sites taking forever to load, or only partially load, or have to be refreshed a couple times, to finally get it to load. And videos constantly freezing up, despite lots of free RAM, and a very high-speed internet connection. I assumed whatever was causing this would've been addressed in the last update, or two, but no, it's only getting worse.

Asked by StevenCee 1 year ago

Last reply by FredMcD 1 year ago

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Firefox does not respond when I click on any links on any webpage. Clear the history trick only fix the issue temporarily.

Every now and then my firefox does not respond when I click on any links on any webpage. It only works when I clear the browsing histories and cookies for last hour. This… (read more)

Every now and then my firefox does not respond when I click on any links on any webpage. It only works when I clear the browsing histories and cookies for last hour. This happens like every 15-30 minutes and is very annoying that I have to keep clear off the history.

Asked by purav81 1 year ago

Last reply by FredMcD 11 months ago

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Facebook only site that slows down in hte latest version of Firefox

Hi, I have used Firefox for many, many years and never had an issue till now. And it is only on Facebook., Version 84.0.2 and the one before this one whenever i use faceb… (read more)

Hi, I have used Firefox for many, many years and never had an issue till now. And it is only on Facebook., Version 84.0.2 and the one before this one whenever i use facebook and start playing any videos it slows down and lags. I try the same in Chrome and no issue. What did Firefox do just recently to Facebook's website or maybe their security or? Not sure but it is almost making me leave for Chrome.

Asked by LoWd0Wn1 1 year ago

Last reply by LoWd0Wn1 1 year ago

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Firefox huge memory consumption - who's lying ?

I try to keep always open some tabs in Firefox,, probably already too many (it's not unusual to have 25-30 tabs opened, each having it's internet page). I'm using Firefox… (read more)

I try to keep always open some tabs in Firefox,, probably already too many (it's not unusual to have 25-30 tabs opened, each having it's internet page). I'm using Firefox up-to-date on Windows 10 Home already at version 20H2.

So, quite quickly Task Manager comes to report that Firefox takes 1400-1600 of RAM (out of the laptop's total of 6 GB). At the same time, Firefox's internal Task manager pretends that memory taken by all tabs does not sum up more than cca 650 MB !!! This is concur with about:memory tab if I try that too.

Here's a capture taken with Snip&Sketch having both Firefox's tab with it's internal task manager, + Windows's Task manager over it (attached).


I feel like I'm cheated here, but ... who is most closer lay blame on ? Who is more likely to lie in this case ?0 Firefox or Task Manager ?

I tend to believe it's Firefox, but I'm willing to have other opinions. Are there extra memory taken by Firefox that is not reported in the about:memory tab, or in it's internal task manager ? (I'm onto this, I believe that there is something that is not reported, but so far have not a shred of evidence on this).

This is exactly why on my computer at work (on an OpenSUSE install) I gave up on Firefox and turned to Chrome, because on this one I can trust the internal task manager, and it does not crush my Linux box like Firefox eventually have done with it's crazy memory consumption and/or CPU huge load from time to time. I am still using Firefox on the home Windows 10 laptop because I share it with my wife, and decided she is to use Chrome, and myself Firefox:-)

Asked by lenrocd 1 year ago

Last reply by webdev1 1 year ago

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Firefox runs extremely slow and I cannot use it on FaceBook at all because of this.

For 3 days now, I have not been able to view or use anything in my Facebook account. The page would drop the internet because it was too slow. I have tried various thing… (read more)

For 3 days now, I have not been able to view or use anything in my Facebook account. The page would drop the internet because it was too slow. I have tried various things from support and also received 1 from the community. it has not worked so I am going to switch to Microsoft Edge because I did not experience this problem with ME. I have used Firefox for years but the slowness is very annoying. I will try it again in the future. Thank you

Asked by Rosekeller74 1 year ago

Last reply by Rosekeller74 1 year ago

  • Archived

Firefox gets slower and slower to the point where typing lags behind

When I use firefox, it gets slower and slower over time to the point where it's a chore just to type. And this is on a recent MacBook pro. Everything else is fast. But Fi… (read more)

When I use firefox, it gets slower and slower over time to the point where it's a chore just to type. And this is on a recent MacBook pro. Everything else is fast. But Firefox gets unusable. The UI should not be a bottleneck like this.

Retarting speeds it up for a while, but then it gets slow again in a few hours.

Is there some kind of profiling I can run that I can use for filing a bug report?

Asked by theosib 7 months ago

Last reply by FredMcD 7 months ago

  • Archived

Firefox cannot access websites but ISP says I am connected to the internet

Firefox stops working several times a day & cannot access websites. PC is connected via Ethernet to the modem/router. I get a message website cannot be found. I calle… (read more)

Firefox stops working several times a day & cannot access websites. PC is connected via Ethernet to the modem/router. I get a message website cannot be found. I called the ISP a couple times & they show me connected to the internet.

Firefox will not completely close & let me run it again. Task Manager lets me remove all but one occurrence of FF, which prevents me from running another copy of it.

I end up restarting the PC several times a day to get connected again.

The last time I was looking in Control Panel > Network Connections & that window froze & could not close out of it. I could open FF over the Control Panel window but could not run FF. I let it sit while using a wireless device to look up stuff. The monitor went to sleep because there was no signal, probably because the PC went to sleep. I could not wake up the PC & had to power it off.

Another time Network Connections > Local Area Connections was stuck on "identifying..." and never found the router.

All this started happening after I tried a USB wireless adapter & installed its driver & Cisco software that got installed with the driver. I have uninstalled all this & updated the wired network adapter driver.

I tried to restore Windows back to an earlier date a couple times but a message said the restore was not successful.

Any suggestions would be appreciated, Thanks

Asked by Mike109 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Input tools opens slowly

Hello! I got this issue when i am clicking on input tools (on screen keyboard) on google search page,it opens up with a 3-5 second delay and this problem started after i … (read more)

Hello!

I got this issue when i am clicking on input tools (on screen keyboard) on google search page,it opens up with a 3-5 second delay and this problem started after i installed version Firefox 90.0.02 64 bit.

My OS is Win 10 64bit. All updates except KB5004237 are installed.

I do have a couple of add-ons like Default Bookmark Folder and uBlock Origin and i even disabled them but still the issue stands with input tools delay.

I also refreshed my Firefox but that didn't help either.

Any solutions to this issue?

Asked by pilotorder 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Slov internet speed and websites does not open with Firefox on Windows 10.

Since a couple of weeks my Firefox browser for Windows 10 64bit has issues. Last update 90.0.2 did not work either,and the issues is still there. Internet is extremly s… (read more)

Since a couple of weeks my Firefox browser for Windows 10 64bit has issues. Last update 90.0.2 did not work either,and the issues is still there.

Internet is extremly slow,some sites will not open and i cant logg in to Facebook.

Under settings,i have tried different settings. Right now i have the standard setting. Under Help,i have tried to restore,diagnos and clean catch and restart,but it has not solved the issue.

What could be causing these issues? Do i have to do some special settings or do i have to add some Add-ons/Extensions in order to have Firefox work normal again?

Asked by Sten 1 year ago

Last reply by Sten 1 year ago

  • Archived

Firefox seems to be timing out

This past week I have noticed while using google workspace it seems as firefox will time out. This causes my gmail to show errors because it is not connected any longer. … (read more)

This past week I have noticed while using google workspace it seems as firefox will time out. This causes my gmail to show errors because it is not connected any longer. It also seems that when this does happen I can't do anything through the firefox browser such as search or browse the internet until I completely close and re-open firefox. I would like to know what I can do to resolve this issue. I have refreshed, uninstalled and reinstalled, and tried about:config settings that handle "timeouts". Please I need assistance asap with this issue.

Asked by sjsipe 9 months ago

Last reply by cor-el 9 months ago

  • Archived

Firefox 93: I can't even type!

Ever since I updated, typing has become incredibly challenging... There's big delays in the words showing up, letters come out in the wrong places, & it doesn't impro… (read more)

Ever since I updated, typing has become incredibly challenging... There's big delays in the words showing up, letters come out in the wrong places, & it doesn't improve even when I clear cache, clear memory, & refresh pages. I don't know what else to do. Should I delete and re-install Firefox, or replace this with the previous version?

Asked by StevenCee 9 months ago

Last reply by FredMcD 8 months ago

  • Archived

firefox using high cpu and memory as of the day of posting.

Just today, firefox began slowing down and soft crashing for minutes at a time. During this time, I can interact with websites, but it doesn't change the visuals or show … (read more)

Just today, firefox began slowing down and soft crashing for minutes at a time. During this time, I can interact with websites, but it doesn't change the visuals or show that anything has changed. new tabs open but don't show up, youtube video audio plays but the screen remains fixed. Firefox usage for just 7 tabs is well over 5 gigatybes of ram and 10-20% cpu at all times.

I attempted everything on the help page, including: killing and restarting firefox, updating firefox, updating windows, restarting my computer, killing firefox and rebooting again, disabling extensions, and updating graphics drivers.

after rebooting with the new windows update, firefox ran smoothly for a brief minute and showed normal cpu/ram usage, but quickly climbed back up to pre reboot numbers.

Asked by ametueraspirant 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Firefox takes 10+ times longer to load websites than Edge or Chrome

I'm at my wits end. I've tried every fix I could find and Firefox is dramatically slower then Edge or Chrome. This happens with loading sites, like Amazon. Also, it of… (read more)

I'm at my wits end. I've tried every fix I could find and Firefox is dramatically slower then Edge or Chrome. This happens with loading sites, like Amazon. Also, it often locks up/stops when typing (like right now) and it takes about 15 seconds for it to repond again.

First, I doubt it's a hardware or network issue, since it's happened on both my old archaic PC and now on my new PC (i9 CPU, Nvidia 2070 graphics card, 64gb RAM).

Here's some highlights of what I've tried so far: • Refreshing multiple times • Rebooting the PC • Doing all the Quick Tips on this website • Eliminating all extensions • Clearing all cookies and cash • ...

Also, I don't get any error codes. The tab icon just spins for a long time.

I'm hoping I'm missing something obvious, since I love Firefox.

Thanks and any help!

Asked by Olliesshop 1 year ago

Last reply by Olliesshop 1 year ago

  • Archived

YouTube randomly stops loading

About a month ago, I started having a problem where all pages on YouTube randomly stop loading. It does this with no rhyme or reason and usually for around a minute at a … (read more)

About a month ago, I started having a problem where all pages on YouTube randomly stop loading. It does this with no rhyme or reason and usually for around a minute at a time. It just hangs until it abruptly starts working again. Occasionally (like if I try to log out while this is happening), it will give me an error saying I'm "offline", even though I am most definitely not offline. During this time, all other websites (Google, Wikipedia, Hulu, etc) work fine, so I know it's not my Internet. Other than that, it doesn't give me any errors.

I am using a MSI laptop on Windows 10. Oddly enough, YouTube loads properly in incognito mode and in Windows Edge, but clearing my cache and cookies, disabling my extensions, and updating Firefox to the latest version didn't solve the problem. I even enabled each of my extensions separately in incognito mode while YouTube wasn't loading in a normal window, and each time YouTube loaded properly in the private window while simultaneously not loading in the normal one, so I know none of my extensions are causing the problem. Restarting my computer also didn't do anything. This problem persists when logged in or out of YouTube, no matter the account.

I reported this issue to YouTube back on December 29, but it hasn't been fixed. I also made a post on the YouTube Community a few days ago, but I didn't get any helpful answers. Any help would be appreciated!

Asked by David_H23 7 months ago

Last reply by David_H23 7 months ago

  • Archived

Google home page loads very slow.

I have google set up as my home page and it takes 30-60 secs to load after opening the browser while in chrome it loads instantly. Same thing happens to youtube sometimes… (read more)

I have google set up as my home page and it takes 30-60 secs to load after opening the browser while in chrome it loads instantly. Same thing happens to youtube sometimes. This always happens after I turn on my PC. I have no problems with other websites. They load instantly. This started after the last firefox update. After this 30-60 sec loading period the problem dissapears.

I turned off hardware acceleration and it didn't help. I have no extensions installed, except adblocker and turning it off didn't help either. I cleared my cache and still no luck. In fact I have just reinstalled my windows so there is nothing on my PC that could cause trouble in any way.

Asked by oleg.zyx 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Bookmarks menu slow to load/respond since last update

Since the last Firefox update (92.0.1 64-bit), my bookmarks menu is slow to load, and also slow for navigating. It's slow to load the list when I open Bookmarks tab. And … (read more)

Since the last Firefox update (92.0.1 64-bit), my bookmarks menu is slow to load, and also slow for navigating. It's slow to load the list when I open Bookmarks tab. And it's slow when I move my cursor up/down the bookmarks, it takes a bit for the highlighted bookmarks to catch up. It's very odd. I don't really have a lot of Bookmarks, I would guess ~500 total. Plus I am using plenty of RAM with Windows 7 on a SSD.

Bookmarks loading and accessing was lightning-fast prior to this last Firefox update. I have searched on this Forum for answers, plus Google.... no luck yet. I'm sure there is an answer. Does anyone have it?? Thanks for any help. Dave F.

PS - I LOVE Firefox. Many thanks to Mozilla for a terrific product! ;-)

Asked by Chevy-SS 10 months ago

Last reply by Chevy-SS 10 months ago