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cannot confirm secure connection with one site

these last days, whenever i visits any page that fall under archiveofourown.org, i often end up with the page just trying to connect for ages, only to give up and say "s… (read more)

these last days, whenever i visits any page that fall under archiveofourown.org, i often end up with the page just trying to connect for ages, only to give up and say "secure connection" failed. and that " the authentication of the data could not be confirmed" (i don´t get an error code) sometimes it works, sometimes not. i can reach the pages fine on my phone, and on other browsers. i can also connect to other webpages so it´s not my connection that´s the issue. i use the page a lot, so this is really an issue. i recently switched over to firefox, and i don´t wanna have to switch back.

Asked by ishizumontoya 3 months ago

Last reply by cor-el 3 months ago

Why the HELL did all of ANOTHER PERSON'S passwords show up in my account and MY passwords disappear?!

I have zero clue how 150+ of my mother's passwords suddenly appeared in my account. Further, why the hell many of my passwords are now GONE! My mother has not used Fire… (read more)

I have zero clue how 150+ of my mother's passwords suddenly appeared in my account. Further, why the hell many of my passwords are now GONE! My mother has not used Firefox in ages and there is ZERO reason her Google Garbage should be anywhere NEAR my Firefox account. I have been using Firefox since my early teens but I will sure as hell jump ship if there is not a damn good explanation and fix for this utter BS!!!!!

Asked by NC 2 months ago

Last reply by cor-el 2 months ago

Pocket persistently returning after latest update

Why is it that after the latest update, Pocket returns every time I boot the browser, across all of my devices? This cannot be a coincidence. I am literally having to dis… (read more)

Why is it that after the latest update, Pocket returns every time I boot the browser, across all of my devices? This cannot be a coincidence. I am literally having to disable it every time. Mozilla, if you are smart, you will choose not to go in the direction of Google. You already don't have much of a user base and you don't want to lose what you do have left. This is disappointing and you've pretty much guaranteed I'm not using Firefox anymore.

Asked by Levi Neuwirth 3 months ago

Last reply by zeroknight 3 months ago

Firefox Browser

When I go into Privacy & Settings, then cookies & site data, I uncheck the box for cookies & site data. It doesn't save. Next time I go in it is checked again… (read more)

When I go into Privacy & Settings, then cookies & site data, I uncheck the box for cookies & site data. It doesn't save. Next time I go in it is checked again. How do I get this setting to save? I'm using Windows 10, Firefox 124.0.2.

Asked by Anita Adam 1 month ago

Last reply by zeroknight 1 month ago

cannot clear saved login data in 121.0.1 (64-bit)

I was able to get rid of remembered user id data in Chrome (delete site data) with no problems, but have tried all I can find in Firefox with no luck. Please tell me how … (read more)

I was able to get rid of remembered user id data in Chrome (delete site data) with no problems, but have tried all I can find in Firefox with no luck. Please tell me how to do it. There is no saved login data in Firefox and deleting site data does not help. Thanks, John.

Asked by John 3 months ago

Last reply by zeroknight 3 months ago

Firefox changes settings almost every sign-on

Almost every time I open Firefox it has changed my screen look, my preferences and my security settings. I'm lucky if my restoring lasts 2 days. For example; this morning… (read more)

Almost every time I open Firefox it has changed my screen look, my preferences and my security settings. I'm lucky if my restoring lasts 2 days. For example; this morning I opened Firefox and all appeared to be OK. This is afternoon and Firefox has come up with a dark screen, changed preferences and altered my security settings. I've raised this subject before and I'm really tired of doing this. I favour Firefox because I like the relative independence of it, whereas MS and others seem to pry on everything one does. I also think MS is deceitful in that I cannot get back my MS Office (that I paid for) after a rebuild.

Asked by Martin 5 months ago

Last reply by zeroknight 5 months ago

Who is managing my browsing

Why am i seeing this, and how can I get it to where I am the one controlling my browser and not an "organization" I don't know? This was the big issue I have had in the … (read more)

Why am i seeing this, and how can I get it to where I am the one controlling my browser and not an "organization" I don't know? This was the big issue I have had in the past with your browser. I cannot find a way to change it.

Asked by grttechr74 3 months ago

Last reply by cor-el 3 months ago

Save login error

Whenever i attempt to save my passwords or login, it will not be saved in the browser. It will also prompt me to enter in my primary password to view saved logins which a… (read more)

Whenever i attempt to save my passwords or login, it will not be saved in the browser. It will also prompt me to enter in my primary password to view saved logins which are still not saved in the browser. I have enabled autofill on the account but the issue continues to happen.

Asked by eenwereuzor 3 months ago

Last reply by zeroknight 3 months ago

Has Firefox been compromised?

When I open Firefox and fill out the search window it defaults to the https://resultsvlt.com/ have I been hacked and how do I stop this? … (read more)

When I open Firefox and fill out the search window it defaults to the https://resultsvlt.com/ have I been hacked and how do I stop this?

Asked by edward41 3 months ago

Last reply by zeroknight 3 months ago

Account disconnect after installation of NordVPN on MacBook. Error: "Your browser is being managed by your organization"

Since installing NordVPN I am unable to login. FireFox will not accept my password. However, it works on my android phone. I have installed the NordPass extension but the… (read more)

Since installing NordVPN I am unable to login. FireFox will not accept my password. However, it works on my android phone. I have installed the NordPass extension but the problem persists. How do I fix this issue. I want Bitwarden to manage my passwords.

Asked by Jay 3 months ago

Last reply by cor-el 3 months ago

add JPG, JPEG Content Type, Actions

I am running Firefox ver 123.0.1 (64-bit) on Windows 10. Unsdersatand that there is built-in support for certain media like common images (JPG, JPEG, GIF, PNG). But I g… (read more)

I am running Firefox ver 123.0.1 (64-bit) on Windows 10. Unsdersatand that there is built-in support for certain media like common images (JPG, JPEG, GIF, PNG). But I go to Menu Bar and select Tools > General > Applications > Content Type and I do not find a media type for JPG, JPEG. Is there a way to add JPG, JPEG Content Type? Actions?

Asked by pvedwards54 2 months ago

Last reply by cor-el 2 months ago

Unable to add an http website to the protection exceptions

I have firefox for Linux and I want to be able to access a specific http website pretty much without any security restrictions from firefox at all (it is a trusted websit… (read more)

I have firefox for Linux and I want to be able to access a specific http website pretty much without any security restrictions from firefox at all (it is a trusted website), however whenever I try to add it to exceptions like this: http://<website>, it automatically becomes added as https://<website>. What can be done?

Asked by ijijatoy 3 months ago

Last reply by zeroknight 3 months ago

Get logged out of gmail and youtube whenever i close firefox after clearing history once.

I would like to remain logged into google and youtube after i close firefox. After clearing my history once, i now get logged out every time i close firefox. Please help… (read more)

I would like to remain logged into google and youtube after i close firefox. After clearing my history once, i now get logged out every time i close firefox.

Please help :)


Kind regards,

Thomas Kunst

Asked by Thomas Kunst 4 months ago

Last reply by cor-el 4 months ago

Incorrect Password

I would like to change my password for Mozilla Firefox account. I am doing so because I have been notified of a password security breach. However, upon signing into my ac… (read more)

I would like to change my password for Mozilla Firefox account. I am doing so because I have been notified of a password security breach. However, upon signing into my account via https://accounts.firefox.com/signin (it doesn't matter which device), I cannot change my password with the new one without the red-colored incorrect password window popping up. I know my signin is correct because I have just signed in using it. Whats the problem guys?

Asked by curation 1 month ago

Last reply by jscher2000 - Support Volunteer 3 weeks ago

Secured Connection Failed Message

I'm getting the above message after installing the latest FireFox update. I've been using the site with FireFox since 2006 and now it won't connect. I tried connecting on… (read more)

I'm getting the above message after installing the latest FireFox update. I've been using the site with FireFox since 2006 and now it won't connect. I tried connecting on another computer with FireFox and it worked just fine. Verified that it was the same version and it is. Tried accessing the same site using Google and once again, it connected just fine. But somehow, since I updated the browser on this computer, it will not connect.

I had the IT rep try it on their computer and it connected. So something has happened with the update I made yesterday. Help, please!

Asked by remindme5 5 months ago

Last reply by cor-el 5 months ago

Website being blocked,

This is the message I get. "Please unblock challenges.cloudflare.com to proceed." I can do nothing. Things I've tried. Adding exceptions in the privacy settings in 2 s… (read more)

This is the message I get. "Please unblock challenges.cloudflare.com to proceed." I can do nothing.

Things I've tried. Adding exceptions in the privacy settings in 2 seperate areas. Resetting Browser deafults. Turning off all vpn's and addons.

Nothing works.

This is the site https://1337x.to/

Asked by Mixelplix 3 months ago

Last reply by cor-el 3 months ago