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Can't configure Firefox account to work with Google Authenticator

I want to enable two-factor authentication for my Firefox account. I did the standard steps at accounts.firefox.com. Everything seems to work except that the codes genera… (read more)

I want to enable two-factor authentication for my Firefox account. I did the standard steps at accounts.firefox.com. Everything seems to work except that the codes generated by Google Authenticator aren't accepted by accounts.firefox.com. I then tried Microsoft authenticator, with the same result. Then Authy, again same result.

Here are my steps. > Google Authenticator already installed on phone. It works with my Google account. > I used Mozilla Firefox to log-in at accounts.firefox.com on my laptop Steps at firefox.com: log-in > Click to enable two-step authentication > Click Add account on Google authenticator (on my phone) > Scan the QR code showing on laptop screen > Google Authenticator adds the account and displays a 6-digit code > Enter the code at accounts.firefox.com

Everything works except the last step. Accounts.firefox.com rejects the code every time. Same for every other authenticator app I tried.

Asked by thomas.b.sprague 6 days ago

Saving History

I was working with my Internet Provider and in an attempt to solve and issue they had me delete my History, Cache, Cookies, and so on. After doing so, Firefox will no lo… (read more)

I was working with my Internet Provider and in an attempt to solve and issue they had me delete my History, Cache, Cookies, and so on. After doing so, Firefox will no longer remember anything from my History. Every time Firefox closes it erases all of it. I have to login to my email 25 times a day now. I have changed all the settings that Help has listed and they have changed nothing. Please, Help.

Asked by kelloggrc 5 days ago

Error code: SSL_ERROR_HANDSHAKE_FAILURE_ALERT

Hi, I'm trying to log on to a secure website but it's showing below error. I had never encountered such errors before can you help? SSL peer was unable to negotiate an ac… (read more)

Hi, I'm trying to log on to a secure website but it's showing below error. I had never encountered such errors before can you help?

SSL peer was unable to negotiate an acceptable set of security parameters. Error code: SSL_ERROR_HANDSHAKE_FAILURE_ALERT
   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Asked by ngandrew83 5 days ago

Can I open gmail links in a different container?

I use a separate container for gmail, so google can't connect my gmail usage to google analytics showing up in other pages. But when I open a link from gmail, I would li… (read more)

I use a separate container for gmail, so google can't connect my gmail usage to google analytics showing up in other pages. But when I open a link from gmail, I would like it to go to a separate container, either one container per site, or just one big container for all links opened from gmail. For example, someone sends me a link to a nytimes.com article and when I click on it, I want to not have to type in my nytimes login again but I also want it to be separate from my gmail login. This seems not to be possible in vanilla firefox (am I wrong?) but is there an extension that allows this behavior? If my entire question is based on a naive idea of privacy, I'm open to hearing that too. :) Thanks in advance for any help.

Asked by harrow1 3 days ago

Password Update Popup

I have this continuing request to update passwords and have seen a thread on this but have no duplicate passwords for any account. The problem has another twist to it. Th… (read more)

I have this continuing request to update passwords and have seen a thread on this but have no duplicate passwords for any account.

The problem has another twist to it. There is a password set in the option that is not the one I have just used to sign in.The password is very long and repeatedly uses the text "padding ****"

Just wonder if anyone else has seen this?

Asked by forums7374 1 day ago

Site claims third-party cookies blocked but Enhanced Protection is disabled - how to fix?

I have problems with multiple sites that claim that third-party cookies are blocked and do not work even though though the Enhanced Tracking Protection is disabled for t… (read more)

I have problems with multiple sites that claim that third-party cookies are blocked and do not work even though though the Enhanced Tracking Protection is disabled for the site (the shield icon is grey and striked-through). In particular it is teams.microsoft.com and Instapaper (their saving bookmarklet sends me always to a site reading "enable unrestricted third-party cookie access for www.instapaper.com" - though this might be a different issue than Teams).

I have read https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop?redirectslug=enable-and-disable-cookies-website-preferences&redirectlocale=en-US#w_how-to-tell-when-firefox-is-protecting-you and https://support.mozilla.org/en-US/kb/websites-say-cookies-are-blocked-unblock-them (trying even to "forget" the teams website; not doing the full wipe out of everything).

How to troubleshoot / fix this? I am a technical person so I can dig into it if just somebody points me in the right direction...

Thank you!

Asked by jakubholy.net 1 day ago

Last reply by jakubholy.net 1 day ago

BT Log in

When I try to log in to My BT, with correct details, I get a page come up with 'arcot authentication adapter controller'. It stays on this blank page and will not log me … (read more)

When I try to log in to My BT, with correct details, I get a page come up with 'arcot authentication adapter controller'. It stays on this blank page and will not log me in. I am using W10 and FF 79.0.

If I enter the same details on my other PC, which uses Waterfox, it goes straight in.

Any help would be appreciated.

Asked by asammodels 1 day ago

Tracking protection problem

Enhanced tracking protection always on no matter how many times I enable "standard protection". Clicking shield to change status doesn't take either. Sites do not recogni… (read more)

Enhanced tracking protection always on no matter how many times I enable "standard protection". Clicking shield to change status doesn't take either. Sites do not recognize me.

Asked by jpicci2627 3 hours ago

Last reply by jpicci2627 3 minutes ago

Cannot whitelist http version of site from tracking protection

Hello. I am a developer and I'm trying to whitelist a website I'm currently working on from tracking protection in order to prevent blocking of xhr requests. The problem … (read more)

Hello. I am a developer and I'm trying to whitelist a website I'm currently working on from tracking protection in order to prevent blocking of xhr requests. The problem is that, although I have specifically disabled tracking protection for the domain, the resources are still blocked after refreshing tabs. Looking at the exceptions list I can see that it features https://client.enterprise but the intended domain is http, without any encryption. Could that cause the issue?

Asked by Liviu Gelea 2 days ago