Firefox Support Forum

I am trying to access a website I have used many times and know to be safe but it now has a red line through the lock before the URL. When I click on the lock, it says Connection Not Secure. I can't find a way to disable or by pass this to be able to visit the site.

I need a FireFox feature that allows me to access the typical Cable Modem Gateway Web Manager addresses (192.168.0.1, 192.168.100.1, etc.) even when they have no security certificate.

I have been using a Arris SURFboard SBG6782-AC Wireless Cable Modem Gateway (purchased at TARGET) for over five years without significant issues. About three weeks ago my MoCA network began having issues. I tried to login to the WEB Manager of the Gateway at (192.168.0.1) using FireFox. I got the following FireFox Msg:

Secure Connection Failed

An error occurred during a connection to 192.168.0.1. Peer using unsupported version of security protocol.

Error code: SSL_ERROR_UNSUPPORTED_VERSION

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

This website might not support the TLS 1.2 protocol, which is the minimum version supported by Firefox.

I finally used an old version of "Internet Explorer" which allowed me to bypass the security warning and connect via a direct ethernet port of the gateway. Evidently someone (Spectrum claims they didn't) downloaded a different firmware version into my Gateway. (D30GW-EAGLE-1.5.4.0-GA-10-NOSH) i.e. not the factory original version. The WEB Manager interface is different, password requirements are enhanced, the MoCA feature can't be enabled, and it seems Arris no longer provides a security certificate for the 192.168.0.1 Gateway address.

Considering the complete lack of cooperation of Spectrum and Arris, I think it is unlikely that I will ever be able to recover the factory original firmware; So... How about adding an "exception" feature to FireFox settings to allow me to at least access my "unsecure" Gateway. I really don't want to go back to using IE. By the way, I wrote this on a WIN 8.1 HP laptop. My main machine is a Dell XPS8300 running WIN 10.

Thanks, Robert R. Hurley

Please help me to fix the "This site can’t provide a secure connectioneforms.assam.gov.in uses an unsupported protocol. ERR_SSL_VERSION_OR_CIPHER_MISMATCH' problem

this msg has blocked me for 2 or 3 weeks, whats up? - - - Secure Connection Failed An error occurred during a connection to r20.rs6.net. The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem.

Hello, my logins are gone since yesterday. about:profiles gives me just 1 profile. in the profile folder there is the logins.json and the key4.db file but it wont load the two files when I start firefox. They contain 100+ logins.

All the troubleshoot sites say, I should make sure, these two files are in the main profile folder and they are. The two files also dont seem corrupted.

Thank you.

I want to add an exception for a particular page in Firefox to allow ads. I can't seem to find where to do this. Is it even possible? I am running version 101.0.1. Any help would be appreciated. Thank you.

How do I create a TLS 1.0, 1.1 exception in Firefox 100.0+ for my legacy devices (NAS), that no longer get firmware updates from the manufacture, that are on my private network and thier configuration is done through a web browser?

 I have been using Firefox browser for a long time, since it was called Mozilla browser.  An answer such as "I'm out of luck." means I will have to look for a new browser.  I prefer not to do that.  I trust the Mozilla brand and like you products and recommend them to my friends and customers.

bold text I don't want anyone using my account I never gave permission to anyone to use my account on other devices please block other devices from using my account .bold text

even though i eliminated the russian (i assume it's russian) search engine from list, it keeps on popping up when i open the browser. how ca i definitely eliminate it?

Hello, I changed my Firefox Primary Password yesterday WHILE USING MY SECONDARY PC (as i thought my main PC was stolen).

I found my main PC today (it was not stolen). When i try to log-in it still wants me to use my old Primary password, and it is now requiring a verification code, every time I log into Firefox.

  - I cannot log-in to the Firefox account on the main computer by using my new primary password
        - but I can still log-in by using my old primary password + verification code

I can log-in the Firefox account on the secondary computer normally (by using my newly changed password) and I do not need to enter a verification code.

The log-in email address is the same on both computers.

The sync function is still working between the 2 PC's

I am very confused now, and I need to have the Firefox Primary password the same on both computers.

Your help resolving this issue will be greatly appreciated.

Thank-you, Geoff Parmelee [Email address] [Telephone number]

Total Webshield. Is it a legitimate product that you recommend? I’ve been told about this product. Do you recommend it for your Firefox users? Many scams now so I’m just checking. Thanks Sophia Valente

Entire screen taken over by what I think is a Bogus security alert. Claims to be Apple Platform Security - *** ACCESS TO THIS PC HAS BEEN BLOCKED*** ... it has been infected with a Trojan Spyware This is followed by phone numbers to "contact Mac Support - 1-833-798-2936— (plus another number)" I have contacted Apple and APPLE SAYS: they would never send such a notice. IMPORTANT: This only occurs on FIREFOX. It won't go away when I shut down or even if I erase and reload Firefox app. NOTE: It does NOT happen with Safari.

In my settings it says my settings are being managed by my organisation. I am not in an organisation.

I have changed my password onm sync so I presume everything is signed out everywhere but the message persists. Who has unauthorised access to my account and how did they get it? How do I secure my account?

Unknown error code 100 Could not find the program '/snap/firefox/1154/usr/lib/firefox/firefox' Please send a full bug report at https://bugs.kde.org.

Hi, As it is, Firefox remember the primary password as long as the software is open and the computer not shut down. This is a very serious security risk! Firefox should forget the primary password after a certain period of time, even when running continuously. At least Firefox should forget the password after the session is suspended or locked. Could you please add this feature in your next release. Sincerely, -- Pierre

browser.sessionstore.resuming_after_OS_restart = false. My browser still restores on os restart. Startup -> Restore previous windows and tabs is unchecked browser.sessionstore.max_resumed_crashes = 0 browser.sessionstore.restore_on_demand = false browser.sessionstore.resume_from_crash = false

I do not and will not manually close my browser session every time I want to shut down my computer in order to get it to do what it's supposed to. Linux sends SIGTERM to all running processes on shutdown. Firefox isn't handling this correctly, obviously, because if it was, then my settings would be getting respected. SIGTERM is the standard signal sent to windows that need to close gracefully and are expected to still be functional.

NOTE: Do not provide windows-specific support to this thread. I am not running firefox on windows, and I do not possess a windows computer or license.