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password reset but I can't loose my data

I reset my pc and don't remember password I have logins that I don't have saved anywhere else on this account so I don't wanna reset it normally I only was able to login … (read more)

I reset my pc and don't remember password I have logins that I don't have saved anywhere else on this account so I don't wanna reset it normally I only was able to login with login through google and I can prove I actually own the account in anyway other then password cause i changed it a bit ago and just can't think of the whole thing

Asked by Shadow Mills 3 months ago

Last reply by cor-el 3 months ago

Recovering bookmarks after hardware upgrade and wipe

I recently upgraded my hardware and wiped my old drive, and I assumed I would be able to login through google directly and just recover my bookmarks that way. However, I … (read more)

I recently upgraded my hardware and wiped my old drive, and I assumed I would be able to login through google directly and just recover my bookmarks that way. However, I can ONLY get in through a password (that I KNOW, but maybe its a character off, its driving me crazy) to recover my bookmarks despite being able to login to mozilla using my main email; which I have access to. I havent reset my password yet, so my bookmarks are probably still uploaded there. Very frustrating I was never notified that they changed it so that if you reset your password you lose your bookmarks, otherwise I would've written down this password. I've been collecting these bookmarks for years before this. is there a way to recover it through my gmail login?

Thanks for any help, Eric

Asked by Mossy Tea 3 months ago

Last reply by jonzn4SUSE 3 months ago

Browser controlled by unknown organization

My firefox browser is controlled by an organization and I don't beong to an organization. I can't delete certificates that have authorization to change, block, reroute, … (read more)

My firefox browser is controlled by an organization and I don't beong to an organization.

I can't delete certificates that have authorization to change, block, reroute, access my computer hard drive, you name it. Certificates that I do remove immediately reappear.

The authority certificates are from China, Russia, and many untrustworthy locations.

It happens in Firefox focus on my Android, Firefox on my computer and it appears the spyware has access to my hard drive and phone.

How do I fix this, and can you remove this organizarion from controlling my browser?

Thank you,

Elizabeth Kiggen

Asked by Elizabeth Kiggen 3 weeks ago

Last reply by zeroknight 2 weeks ago

Cookies and Site Data no longer saving Allowed exceptions

I was trying to troubleshoot a black screen of death issue with Windows10 that first started appearing after Firefox adopted the new Private Browsing icon. In the process… (read more)

I was trying to troubleshoot a black screen of death issue with Windows10 that first started appearing after Firefox adopted the new Private Browsing icon. In the process of doing so, I tried every combination of Firefox settings imaginable. Nothing worked as far as Asus, Windows, or Firefox settings, rolling back/ updating various drivers, etc. So, I decided to refresh Firefox and when that did not work, I decided to uninstall and reinstall Firefox. I'm not sure if that worked as far as the original black screen of death issue is concerned because now Firefox no longer remembers my cookies and site data allowed exceptions (my only exceptions were my bank websites, which worked as expected until the uninstall/reinstall). I've tried selecting always use private browsing and always delete cookies and site data when Firefox is closed (my previous settings), but every time I close Firefox and return those three exceptions are missing. Any ideas would be most welcome. BTW, does anyone know how to use that folder Firefox puts on the home screen labeled "Old Firefox Data" because I was expecting there to be a .exe file to click on to reload all the previous settings in one fell swoop.

Asked by Mark 4 months ago

Last reply by cor-el 4 months ago

all searches result in security alert for resultsVlt.com

Hello, Every time I try to open a new tab, either for searching or for opening up any of my accounts such as facebook, a security alert pops up and the URL is resultvIt.c… (read more)

Hello, Every time I try to open a new tab, either for searching or for opening up any of my accounts such as facebook, a security alert pops up and the URL is resultvIt.com. Please help.

Asked by Trista Haggerty 3 months ago

Last reply by cor-el 3 months ago

Username data field

While this is a Privacy and Security setting issue - at least tangentially - my question isn't about security so much as how this data is being stored/retrieved. I navig… (read more)

While this is a Privacy and Security setting issue - at least tangentially - my question isn't about security so much as how this data is being stored/retrieved.

I navigated to an entirely new site the other day and it requested a username and password. When the cursor was in the Username field, a set of proposed entries showed up. These were all (recognizable) first names - not emails. When I checked the Privacy and Security settings, I couldn't find any of the names in stored data. While this may be just cached entries for similar fields ("username" or "name" etc...), the list I saw was heavily curated. One of the names I don't ever recall even entering in any name field (and wouldn't have been used for any login) - but even if I had, the list that I saw was far from exhaustive and would only have been a very specific subset of any data I would have entered into any "name" or "username" field.

Is there somewhere I can find how that list was generated?

Thank you,

Asked by nikolai42 2 weeks ago

Last reply by jscher2000 - Support Volunteer 2 weeks ago

links from my blog lead to spam but only in Firefox

I have an odd situation happening and I'm hoping someone can share some insight or knowledge on how to get it resolved. The short story is that I have a blog for my croc… (read more)

I have an odd situation happening and I'm hoping someone can share some insight or knowledge on how to get it resolved.

The short story is that I have a blog for my crochet business, along with an accompanying Pinterest account.

Back in December my blog was hacked for a few weeks. I got it resolved with my hosting provider and it's been working fine since.

However, at the same time I noticed that my Pinterest views dropped to almost zero, after years of very good traffic numbers from that account. When I went in to test my pins that go to my blog, I found that they lead to a spam website.

Out of curiosity, I decided to test the same pins using a private Firefox window. Those worked perfectly, leading to my blog content. I also tested them using the Safari and Chrome browsers, and those also worked perfectly.

So it seems that the only time my pin links go to the spam site is when I'm using a regular Firefox window. I don't know if that explains the enormous drop in views, but I find it just very strange that I only see it happen with the regular Firefox window.

Any insight or help would be appreciated. I did also message Pinterest to see if they had any thoughts on it. Here is one of my boards that has all pins leading to my blog. [https://www.pinterest.com/poshpattern.../posh-patterns-blog/]

Thanks!

Asked by fourflores 2 months ago

Last reply by cor-el 2 months ago

exceptions in configuration security disappear after restart

I have a NAS server, where I save all my data. When I type the local address 192.168.2.10:5001 I always get the warning That this is a malicious site. I havo enter I know… (read more)

I have a NAS server, where I save all my data. When I type the local address 192.168.2.10:5001 I always get the warning That this is a malicious site. I havo enter I know the risk etc. which cost me time and is useless, since my NAS server is under my control.

I have tried to put the server address in several exceptions, but they disappear.

How to tell Firefox that my Nas srver is safe?

Asked by Raymond 2 weeks ago

Last reply by jscher2000 - Support Volunteer 2 weeks ago

searches were slowing down, unbearably slow. I went into settings and deleted site data and cookies thinking this would unclog things. Now it cant reach the server. Anyone know what I can do to reinstate the data it needs?

I use firefox with duckduckgo as my search engine.Every search was becoming so slow so I went to settings and deleted cookies and site data thinking this would unclog thi… (read more)

I use firefox with duckduckgo as my search engine.Every search was becoming so slow so I went to settings and deleted cookies and site data thinking this would unclog things. Now I cant access any site. Is there a way to reinstate this data?

Asked by ron-watson 4 months ago

Last reply by zeroknight 4 months ago

Cannot login to Sam's Club website

Each time I connect to the Sam's Club website I get a popup box that says "Let us know your human (no robots allowed)" even before I try to login. There is an "X" in the … (read more)

Each time I connect to the Sam's Club website I get a popup box that says "Let us know your human (no robots allowed)" even before I try to login. There is an "X" in the upper left corner of the message that I can click on twice and the box goes away. I then can click login and my password saver fills the boxes at which time I get the same box. I click again on the X and a message says there is a problem, try again later.

Asked by george35 3 months ago

Last reply by zeroknight 3 months ago

menu popup or not?

One screenshot shows an image from the faa.gov website from Chrome that is clean and easy to read. The other image shows the same website from Firefox, with the menu popu… (read more)

One screenshot shows an image from the faa.gov website from Chrome that is clean and easy to read. The other image shows the same website from Firefox, with the menu popups already activated when I have not selected or hovered the mouse over anything. They just open automatically, and I cannot make them go away. Screen is cluttered, making this webpage unreadable and unnavigable. Other pages on website do the same in Firefox. This DOES NOT HAPPEN in Chrome. Some setting is off. All selections I have found for popups make no difference. This happens with other websites. How do I fix this?

Asked by Mark C 4 months ago

Last reply by jonzn4SUSE 4 months ago

insecure website unblock

I read a few posts and it is all gobbledy gook. Can someone answer y/n to the following is their a SIMPLE way to unblock Free-Sudoku.com which I have been using for year… (read more)

I read a few posts and it is all gobbledy gook. Can someone answer y/n to the following is their a SIMPLE way to unblock Free-Sudoku.com which I have been using for years? Is there a simple way to turn off all the security stuff so I don't have to waste hours trying to find a solution? Is there a simple way to ask a question to get a meaningful answer without all the flak that means nothing to an average user? Does anyone at Firefox care about the average guy trying use his browser without unnecessary security lockdowns? If anyone can answer yes to these questions, perhaps you can give me a dumbed down version of the simplified questions. I just want to play sudoku from free-sudoku.com all I get is a lock with a bar through it. on the U'RL box. It just started 3 days ago after years of non-interference. When I click on the lock I don't have an unblock button in the popup. Why does firefox just put one there instead of just an arcane hours long wild goose chase to look for non-solutions. Yeah, I am frustrated over unilateral browser lockdowns.

Asked by nijoani 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

Your pop-up for hiding my email address

I use a password manager. Many of the web-based services I subscribe to use my email address as my user name - this is quite common. When I am trying to login to one of … (read more)

I use a password manager. Many of the web-based services I subscribe to use my email address as my user name - this is quite common.

When I am trying to login to one of these pages, your "Let Firefox hide your email address" message pops up over the selection box from my password manager. There doesn't seem to be an easy way to remove your message - which, in this context is totally inappropriate - but your message prevents me from logging in to my account when I need to choose between identities (example, work and personal).

Can I turn these messages off? or can you add a simple "X" to the window so I can close it without that action being picked up by my password manager?

Asked by dan.antion 3 months ago

Last reply by zeroknight 3 months ago

Password Manager

Hello I am using Firefox with synchronisation mainly on 2 PCs and 1 iPhone (there are old iPhone and 1 raspberry Pi connected, but not used). I have noticed that at lea… (read more)

Hello

I am using Firefox with synchronisation mainly on 2 PCs and 1 iPhone (there are old iPhone and 1 raspberry Pi connected, but not used). I have noticed that at least for a few months Firefox password library on iPhone was missing some password I needed, but I could always look them up on either PC without problem. Usually i tried to fix this by manualy synchronizing Firefox on iPhone in settings, it always showed that it is synchronized. Today I have discovered that i have only 19 passwords saved on my PC - same as on iPhone, but yesterday there were much more (probably all, but I can not be certain). Oldest one was created on 30. 10. 2023. All other are gone, I have managed to restore some old passwords (cca 370) from october 2021. I have disconnected internet and WiFi, placed old logins.json and key4.db in current profile, opened firefox and exported them. Once internet is restored, all passwords are deleted again, only those 19 recently created stay.

I did not delete any passwords or logins or anything on any device and did not delete any file or firefox profile. Why did it delete passwords without asking? And how can I prevent this from repeating? Because this is unusable password manager that randomly decides to purge login data from time to time.

thank you

Asked by peto819 4 months ago

Last reply by TyDraniu 4 months ago

safesearch smart system!

hello... im 28 years old and safesearch is on, on my firefox and i actually cant change setting.... it wont give me access to the setting menu. need help with fixing it. … (read more)

hello... im 28 years old and safesearch is on, on my firefox and i actually cant change setting.... it wont give me access to the setting menu. need help with fixing it. account is: farzadmb74@gmail.com

Asked by farzadmb74 4 months ago

Last reply by Figure8565 4 months ago

slow loading times, formatting & Security warning issues

Hello, I'm seeking assistance with my website, https://blogbuzzz.com/, which I frequently access and manage using Mozilla Firefox. I've been encountering slow loading tim… (read more)

Hello, I'm seeking assistance with my website, https://blogbuzzz.com/, which I frequently access and manage using Mozilla Firefox. I've been encountering slow loading times, formatting & Security warning issues. This issue seems to be specific to Firefox, as I don't experience it in other browsers. Could you please help me understand why this is happening and how to resolve it? Any insights into browser-specific settings or adjustments that I need to consider for optimal website performance in Firefox would be greatly appreciated. Thank you!"

Asked by hasnainbaloch2402 3 months ago

Last reply by zeroknight 3 months ago