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PDF check generated from web-based accounting software via Firefox not printing correctly.

I use a web-based accounting software. Checks are generated as a PDF document, then printed. I just got a new computer with Windows 8 and downloaded the most recent versi… (read more)

I use a web-based accounting software. Checks are generated as a PDF document, then printed. I just got a new computer with Windows 8 and downloaded the most recent version of firefox. Now my checks are misaligned.

Asked by jmadrigal 5 years ago

Last reply by jmadrigal 5 years ago

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Problems with statements in Capital One website

When I attempt to view one of my statements in .pdf form Firefox saves a file to "downloads" in .do format which I cannot read. This facilty works correctly in IE. … (read more)

When I attempt to view one of my statements in .pdf form Firefox saves a file to "downloads" in .do format which I cannot read. This facilty works correctly in IE.

Asked by tamase 5 years ago

Last reply by FredMcD 5 years ago

  • Solved
  • Archived

cannot open pdf files in Firefox.

I cannot open pdf files in Firefox. (I can in Chrome). I tried Menu - Preferences - PDF - Use Adobe Acrobat Professional. Also tried the same with PDF Browser Plugin 2.4… (read more)

I cannot open pdf files in Firefox. (I can in Chrome). I tried Menu - Preferences - PDF - Use Adobe Acrobat Professional. Also tried the same with PDF Browser Plugin 2.4.4 Clicking on a PDF link just opens a blank page.

Asked by Robert5280 5 years ago

Answered by FredMcD 5 years ago

  • Archived

FF PDF viewer - Users can't open links in pdf documents

My website has a number of pdf pages, each of which has a linked button for "More detail". This works fine in IE and fine in Pale Moon and fine in CHrome and fine even … (read more)

My website has a number of pdf pages, each of which has a linked button for "More detail". This works fine in IE and fine in Pale Moon and fine in CHrome and fine even in FF if FF is set to use the Adobe pdf viewer.

But if FF is using the built in viewer, the links don't work, either completely non-responsive, or go to the wrong address.

This issue has been bugging people for a few years, is it possible to get it fixed please? I am tired of dealing with frustrated users who can't open the linked files.

Example look here: http://canberrabirds.org.au/wp-content/BirdSummaryData/Australasian%20Bittern.pdf andclick on More Detail blue button at top.

Asked by jrsubs 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

Can't mail a pdf document

Hi all, I have a little bit annoying problem which occurred in a couple of days. What is the problem: we have an internal web site where people upload some pdf files and … (read more)

Hi all, I have a little bit annoying problem which occurred in a couple of days. What is the problem: we have an internal web site where people upload some pdf files and other users work on them. One user has the following problem: when he opens a pdf from the web site using Mozilla it opens his Acrobat XI Standard. He modified the file the try to send it. Unfortunately it hanged. I've tried to change the option for pdf document to be opened with Adobe Acrobat (in Firefox) but it didn't work. When I made a test on another workstation with 35.0.1 version and Acrobat XI Pro the default option is Adobe Acrobat (in Firefox) but when you open the file there is no "send to mail" option only print or save. To be sure I've saved the file to the desktop, opened again with Acrobat XI Standard and send to mail option worked like a charm. That's why i decided to ask here for a help. If you have any idea please share with me. Thanks in advance

Asked by KiroP 5 years ago

Last reply by cor-el 5 years ago

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viewing a pdf in Firefox browser has white lines. How can I fix the problem?

Viewing a pdf document in the FireFox browser (other browsers the document is fine) shows white lines though the pictures. I have tried different ways to save the documen… (read more)

Viewing a pdf document in the FireFox browser (other browsers the document is fine) shows white lines though the pictures. I have tried different ways to save the document (printing or save as) as a pdf and I either get white lines or missing content while viewing on Firefox.

Asked by SBUME 5 years ago

Last reply by guigs 5 years ago

  • Solved
  • Archived

Why won't PDFs won't preview in Firefox 36.0? (OS10.9.5)

Since updating to Firefox 36.0 (OS 10.9.5), PDFs no longer preview in Firefox: I'm prompted to download and save them -- even though in Firefox Preferences, the default s… (read more)

Since updating to Firefox 36.0 (OS 10.9.5), PDFs no longer preview in Firefox: I'm prompted to download and save them -- even though in Firefox Preferences, the default selection reads: Preview in Firefox. Help, please.

Asked by AW 5 years ago

Answered by cor-el 5 years ago

  • Archived

opening pdf in firefox causes the tails of letters to be cut off.

The PDFs open fine in other applications but in Fire Fox it seams to cut of the tails of the letters. It happens on windows 7. Will get more info soon. Thanks for the he… (read more)

The PDFs open fine in other applications but in Fire Fox it seams to cut of the tails of the letters.

It happens on windows 7. Will get more info soon.

Thanks for the help.

Asked by lordzeolite 5 years ago

Last reply by guigs 5 years ago

  • Archived

PDF links in my website clicked since recent update no longer open in a tab, rather as a PDF.

I often send links to clients and now I need to save the PDF and then send the PDF. I can't find how to change that to return to functionality before last update. … (read more)

I often send links to clients and now I need to save the PDF and then send the PDF. I can't find how to change that to return to functionality before last update.

Asked by ehowe402 5 years ago

Last reply by guigs 5 years ago

  • Archived

Anytime I click on a .pdf I am asked to save the document rather than allowing me to just view it.

Anytime I click on a link to a .pdf I am asked to save the document. I would like to simply view most. I have been unable to determine how to change this. I am not sur… (read more)

Anytime I click on a link to a .pdf I am asked to save the document. I would like to simply view most. I have been unable to determine how to change this. I am not sure whether it is a setting in Firefox, Acrobat, or my system. In the dialogue box that asks whether I would like to open or save the file, I had checked the box indicating that the files should always be opened, but this did not happen. It kept asking whether to "open file" or "save file." Then I had a file I wanted to save, so I clicked that radio button and saved that file. Now, it will no longer allow me to open files.

Thanks for your help...

Asked by fishhunter21 5 years ago

Last reply by guigs 5 years ago

  • Archived

Firefox won't allow me to attach a .pdf using AOL.com and Yahoo.com but it will let me upload .doc and other file types.

I have been having a problem with Firefox and AOL.com when it comes to attaching .pdf files. It seems to only affect .pdf files when using AOL.com. I get the following … (read more)

I have been having a problem with Firefox and AOL.com when it comes to attaching .pdf files. It seems to only affect .pdf files when using AOL.com. I get the following error message: "The message was not sent because of an error." It also doesn't allow me to save that particular message as a draft.

I can upload other file types, granted I haven't tried to upload every single type of file type, but I was successfully able to attach the following file types: .doc; .docx; .xls; .jpg; .txt.

If I try attaching a .pdf file with any of the other file types that it usually sends, I get the same error message and am not able to send the e-mail. I can send .pdf files from AOL.com when I use Internet Explorer with no problems. Additionally, I have no problems attaching and sending .pdf files using gmail in Firefox. I also noticed that the same thing happens when I try to send a .pdf attachment using Yahoo.com, but like with AOL.com, I am able to send other file types using Yahoo.com.

I tried starting Firefox in "Safe Mode" with the Add-ons disabled, but the problem was still there. This has been going on for a few months, with the various update versions of Firefox. I have tried this on my home and work wifi networks with the same results. I use the AOL account for work, so I don't use it all that often, which is why I thought that it was a temporary glitch, but I think that it is more than just a temporary glitch.

Also, I tried various PDF files of different sizes and from different locations, with long and short file names, but all had the same result. Interestingly, if I remove the .pdf extension from a PDF file, or change the .pdf extension to a .doc extension, it lets me send the files.

I did try this on another computer that is running Windows XP with the same version of Firefox and I was able to attach and send a PDF file using AOL.com. I don't know if it is a problem isolated to my computer, or if it is something with Windows 7, but I wanted to mention that as well.

I would appreciate any help/guidance in this situation. I can still send the files using Internet Explorer, so it's not the end of the world, but if anyone has any solutions, I would greatly appreciate it.

Thank you very much.

Take Care, -David

Asked by dwcl99 5 years ago

Last reply by guigs 5 years ago

  • Archived

Which add-ons to preview docx, pdf, ppt, etc. in Outlook.com for mac osx 10.9.5 since ActiveX/Active View isn't available in Firefox?

When I read Outlook.com email in Firefox, I can't preview any documents or pictures or photos or anything without downloading since ActiveX isn't supported in Firefox. I… (read more)

When I read Outlook.com email in Firefox, I can't preview any documents or pictures or photos or anything without downloading since ActiveX isn't supported in Firefox. I can't seem to find any add-ons that support previewing in Outlook.com; what I find takes you out of Outlook, which I can already do. Thanks.

Asked by kajh 5 years ago

Last reply by guigs 5 years ago

  • Archived

search in PDFs with Firefox search function

I use the addon Hugo, which allows me to search any amount of HTML tabs in one go. The Adobe advanced search functionality does not help me, because it does not have a us… (read more)

I use the addon Hugo, which allows me to search any amount of HTML tabs in one go. The Adobe advanced search functionality does not help me, because it does not have a usable context preview as Hugo does and it does not allow to search HTML and PDF at the same time - which is the objective of my efforts. Unfortunately, the Firefox search function does not work with Adobe PDF viewer, as with any other PDF viewer - I know the FF PDF js can be searched with the FF search function, but the FF PDF js viewer is simply not good enough because of very poor rendering - it would be wonderful if this would change to the better!!!

Now, there must be a way to close the gap - handshake - between the FF search function and the search function within the PDF viewer - each desktop search tool and each Internet search engine can search and index PDFs - it is toooo bad that the FF search function has not implemented this functionality - any ideas??? GreaseMonkey script or any other script???

Any help is very much appreciated.

Asked by HugoLudwig 5 years ago

Last reply by HugoLudwig 5 years ago

  • Archived

Since the update to 38.0.5 when I click on a link with a PDF, no content is displayed.

I've gone into applications and made sure that "Use Adobe Acrobat (in Firefox)" is marked as the action. No help. I've updated all the plug-ins. No help. I've restarted i… (read more)

I've gone into applications and made sure that "Use Adobe Acrobat (in Firefox)" is marked as the action. No help. I've updated all the plug-ins. No help. I've restarted in safe mode, and tried to open a link that is a PDF. When I click on activate adobe plug-in, the PDF is displayed. When I start as normal, the PDF is not displayed.

Asked by CPStout1965 5 years ago

Last reply by jscher2000 5 years ago

  • Archived

No longer able to download pdf. I get an empty new tab.

OSx 10.10.3, FF 39. The problem started when I updated to FF 39. Preferences are set to preview PDF in FF. Also tried preferences set to Adobe Reader. Still get a new em… (read more)

OSx 10.10.3, FF 39. The problem started when I updated to FF 39. Preferences are set to preview PDF in FF. Also tried preferences set to Adobe Reader. Still get a new empty tab.

Asked by jestew 5 years ago

Last reply by guigs 5 years ago

  • Solved
  • Archived

Latest Firefox Update

I manage a website (melissachappell.com), which has pdf articles in an iframe on the html page. After the latest update (on 07/08/2015) PDF's are now downloading to my do… (read more)

I manage a website (melissachappell.com), which has pdf articles in an iframe on the html page. After the latest update (on 07/08/2015) PDF's are now downloading to my downloads folder instead of opening on the page as intended. I don't like this because 1) it clogs up my downloads folder and 2) the page looks weird now because the iframe is blank. Is there any way to change this to have the PDF open on the page instead (as it did before)?

Asked by dflorentine 5 years ago

Answered by guigs 5 years ago

  • Archived

Unable to download PDF file for bank monthly statements

For the past month I've stopped being able to download the PDF file for my monthly bank statements. I've exchanged multiple e-mails with my bank's Online Banking technic… (read more)

For the past month I've stopped being able to download the PDF file for my monthly bank statements. I've exchanged multiple e-mails with my bank's Online Banking technical support, but no one there is using Firefox 40; only IE, which Avast broke for me a couple of years ago and has been non-functioning ever since.

One thing I wanted to try is to prevent Firefox from opening the PDF file into its own browser window. I just want to download the file, not view it in the browser (which is failing to happen anyway). Is there anything in about:config that I could tweak to prevent Firefox from firing up its own PDF internal viewer? What may be complicating matters is that I refuse to use Adobe as my PDF reader. BLOATWARE. Instead I use Foxit Reader, which is extremely fast, small, has never failed me in the past and continues to work perfectly when I download PDF files from all other web sites.

One more thing. When Firefox is downloading the file in question the download proceeds quite rapidly, then abruptly stops. The error message that pops up is as follows:

"Secure Connection Failed

The connection to the server was reset while the page was loading.

• The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.

• Please contact the website owners to inform them of this problem."

One final thing: I am on a dial-up connection. But since the download appears to proceed quite rapidly (takes less than twenty seconds before it suddenly quits on me), then I rather doubt my slow connection speed could be causing the problem.


Thanks in advance for any assistance with this problem.

Asked by Dandelion 4 years ago

Last reply by Dandelion 4 years ago

  • Solved
  • Archived

Why does firefox open pdf automatically on some pages

A weird one. I'm using Windows (7 or 8.1) and Firefox 40.0.3 – some setting must be screwed up. When I click on some links on The Australian news website, it goes to tha… (read more)

A weird one. I'm using Windows (7 or 8.1) and Firefox 40.0.3 – some setting must be screwed up.

When I click on some links on The Australian news website, it goes to that page, and automatically opens an associated PDF. This is a recent problem, on both my computers.

How can I stop this?

Thanks

Asked by adslimq2 4 years ago

Answered by adslimq2 4 years ago

  • Solved
  • Archived

Open Files instead of saving?

When I used to click on a PDF file, it would automatically open in my default PDF viewer. Now it askes me to save even though I have set in preferences that PDF should be… (read more)

When I used to click on a PDF file, it would automatically open in my default PDF viewer. Now it askes me to save even though I have set in preferences that PDF should be opened automatically with my PDF viewer.

Now I have to wait for it download, then click on it again. I do not want these files saved permanently, they should save to the %temp% directory and be automatically opened in the default program. Please tell me what I need to do to get this working again.

Thank you!

Asked by PATRICK.TRACKER 4 years ago

Answered by FredMcD 4 years ago