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Win 11, FF 101.1.0 Dragged Desktop URL icons changed to blank

This seems to have happened a few days ago. All of the 20 or so Desktop icons I created dragging the URL from Firefox to the desktop have no turned to the DEFAULT blank p… (read more)

This seems to have happened a few days ago.

All of the 20 or so Desktop icons I created dragging the URL from Firefox to the desktop have no turned to the DEFAULT blank page icon.

What I have tried before:

  • Ran Firefox in Safe Mode
  • Deleted the ICON CACHE and rebooted so it would rebuild
  • Refreshed Firefox
  • Clicked on the blank icon, and dragged the URL again to the desktop. I can SEE the 'shadow' copy as having the URL image/icon in it. Get the message to REPLACE it which I do, no change, still blank.
  • Clicked on the icon and then DELETED it and dragged the URL to the desktop, same thing, see and icon image in the drag, but once I release it, get the same blank page icon.
  • Uninstalled Firefox and reinstalled it, no change, same problem

One 'oddity', and 3 of the ones I did try I did get the URL Icon on the desktop? Do not know why only those 3 which I deleted to icon before dragging. On one, I did not delete the icon but replaced the desktop one?

One last tidbit, I had a screen lockup the day before, and booting from the Lockup (required a power off and then on) this was not when it happened, it happened some time later, maybe even 2 days later?

Sounds like a corrupt file somewhere, just don't know where? SFC and DISM were run and no problems found. Ran 2 A/V and a Malware scan, nothing found?

Any suggestion?

Asked by irvspa 1 week ago

Last reply by irvspa 6 days ago

Lastpass add-on Passwordless login via Lastpass authenticator doesn't work

Hello, I've been corresponding with LastPass about this, but they now refer me to Firefox support. I am using: Windows 11 Pro: Version 10.0.22000 Build 22000 Firefox brow… (read more)

Hello,

I've been corresponding with LastPass about this, but they now refer me to Firefox support.

I am using: Windows 11 Pro: Version 10.0.22000 Build 22000 Firefox browser: 101.0.1 (64-bit) LastPass Add-on for Firefox: 4.97.0.2 Phone: Samsung Galaxy S9+ with Android 10.0 LastPass Authenticator app on phone installed: version 2.7.0

Hello,

Enabling LastPass authenticator/passwordless has worked for my Chrome and Edge browsers on my Windows 11 PC [LastPass Version: 4.97.0]. However, it does NOT work with Firefox, so I need further help.

When I close the Firefox browser [version 101.0.1 (64-bit)]and re-launch it, then click on the LP extension icon [version 4.97.0.2] I first get a LP pop-up requesting “Accept Permissions” (see attached screenshot).

When I click through that with Accept, I get a regular LP login prompt requesting both my email and master password.

After I enter my credentials, THEN I get a Multifactor Authentication pop-up on the PC and the Authenticator [version 2.6.0] app prompts on my phone [Samsung Galaxy S9+ with Android 10.0]. (see screenshot) When I use the phone to enter Accept and my Authenticator PIN, then the browser extension is logged on as I would expect.

If I leave Firefox open and log out of my LP account then click the browser LP icon to log back in, I get the Use Authenticator button. When I select it, the Authenticator app on the phone pops up and log in is smooth, as I would expect.

However, when I click on the LP icon on the Firefox browser, I get (another) notice that I can activate Passwordless (see screenshot). When I accept that, I have to provide my master password again. Even though I have turned on the Passwordless feature several times, If I close Firefox and re-open it, and then click on the LP icon, it does not invoke the Authenticator. Instead, I have to repeat everything. It seems like closing Firefox does something to delete the Authenticator option saved in LP/Firefox.

In both Chrome and Edge, I have settings to delete browser history when they are closed. This does not seem to affect the Authenticator behavior. However, I have set the same settings in Firefox to delete browser history on close, but the Authenticator behavior is not as expected.

What setting in LP or Firefox can be used to have the Authenticator setting survive the browser being closed? Also, how do I avoid having to go through the Permissions prompt every time I launch Firefox and try to open the LP extension?

Thanks, Dave Hejde (970) 219-8843


Hmmmm. Firefox support is not accepting multiple image uploads. How can I get them associated with this submission?

Asked by OneDave 3 days ago

Last reply by OneDave 1 day ago