Showing questions tagged: Show all questions

I lost all my tabs when I closed firefox.

When I close Firefox at night & open it next day. Every tab is lost, so I have no record of the sites I was using. This has happened several times. I am now serious… (read more)

When I close Firefox at night & open it next day. Every tab is lost, so I have no record of the sites I was using. This has happened several times. I am now seriously looking at dumping Firefox due to its very unstable & unreliable performance. Fire fox does not offer any means of reopening all the tabs that it closed, it actually deletes all tracking. Firefox is unstable, unreliable & totally user unfriendly. I am dumping Firefox for a more professional browser, as Firefox is rude & makes it impossible to contact & seek advice. I think Firefox sucks.

Asked by paul403 1 week ago

Last reply by TNorth 1 week ago

Immediately on installation of upgrade to FF ver. 90.0 I started having problems with FF.

1. When I have to move another windows across FF, I get a string of repeating images one of the other that I cannot remove until I close that FF page. (See image below) … (read more)

1. When I have to move another windows across FF, I get a string of repeating images one of the other that I cannot remove until I close that FF page. (See image below)

2. When I save a FF page, it does not close itself. I have to click on the page, refresh it, then I can close it. Also sometimes it take 20-30 seconds to save and close a page that has mostly text on it, such as an article page from one of the many newspapers I review every day including Financial Times, NYTimes, Wash. Post, etc. Due to this and other errors, it slows down my work day to where I am forced to spend one to two extra hours workiing to correct these errors.

3. When I have FF open, it seems to slow down my entire machine, even though I'm not working at the moment in FF.  

4. Please fix this. I work 7-8 hours a day on a project I am nearing 20 years completing. It gets tiresome in and of itself, but when FF causes me more problems it become exasperating and as much as I want to quit, I can't walk away from this project which has grown to nearly 700 gigabytes in size with millions of pages of html, jpg, pdf and txt files.

5. Please help me with a new update that will fix these errors or tell me how I can fix them.

Thank you.

Asked by gruff 4 months ago

Last reply by FredMcD 4 months ago

Older Log In Location Info

Good Afternoon! I noticed that one can see locations where one has logged in up to 28 days in the past. Is is possible to see back farther than that? Thank you! … (read more)

Good Afternoon!

I noticed that one can see locations where one has logged in up to 28 days in the past. Is is possible to see back farther than that?

Thank you!

Asked by patfalk 2 months ago

Last reply by patfalk 2 months ago

New Firefox Dilemma

I received a message stating that my current "Firefox" needed to be updated to '64-Bit'. I updated and lost all of my favorite icons (25+). I also have to create an entir… (read more)

I received a message stating that my current "Firefox" needed to be updated to '64-Bit'. I updated and lost all of my favorite icons (25+). I also have to create an entire new account and password as I'm told the old is not correct, ! I'm not happy in losing all of my previous information & email account on the older version that I've had for years!!!!!!! Can I retrieve, reload, etc....

[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

Asked by nipstoo 2 months ago

Last reply by Bithiah 2 months ago

I cannot see any of my synced data.

I formatted my computer and then when I had to login to my Firefox Browser. It was not taking any of my old passwords. So, I had to reset my Firefox Sign In password. Aft… (read more)

I formatted my computer and then when I had to login to my Firefox Browser. It was not taking any of my old passwords. So, I had to reset my Firefox Sign In password. After the password was reset and sign in. I couldn't find any of my previously synced bookmarks. The synced bookmarks are extremely important for me. I need them back. Kindly suggest and show some way to get them back. Please help. Please Please,

what can i do to restore my synced data.??

Asked by minasamir113 1 month ago

Last reply by FredMcD 1 month ago

Restore my data

Hello guys, my old pc MP got fried and i needed a new windows and idid and installed Firefox as its my best browser but when i signed in in my account it seemed like i fo… (read more)

Hello guys,

my old pc MP got fried and i needed a new windows and idid and installed Firefox as its my best browser but when i signed in in my account it seemed like i forgot my password so i did reset it and when i signed in i didn't find any of my old account passwords or data at all and i do need help to restore these data

thx in advance

Asked by blackghost989881 1 month ago

Last reply by Yash R 1 month ago

Firefox Updates

My personal computer in 'About Firefox" now shows the message 'Updates disabled by your systems administrator'. It's my machine; I'm the administrator but it won't allow … (read more)

My personal computer in 'About Firefox" now shows the message 'Updates disabled by your systems administrator'. It's my machine; I'm the administrator but it won't allow me to update Firefox. Current Version 92.01 running on Windows 7 (64-bit)

Asked by t.zuchowski 1 month ago

Last reply by cor-el 1 month ago

"Bookmarks & Other Bookmarks " Part Two due to topic being "Archived"

Greetings! First jscher2000, & Cor-el, I Absolutely Thank both of You for the Time/Effort that you have put in to helping me, &,..... If I have appeared to be "R… (read more)

Greetings!

First jscher2000, & Cor-el, I Absolutely Thank both of You for the Time/Effort that you have put in to helping me, &,..... If I have appeared to be "Ride/Crude &/or Socially Un-acceptable" in my statements, I Absolutely Apologize. And, even though My "Bookmarks Situation" is still not "Normal" & it is time consuming to use,..... It is far better than what it was initially, & I Thank both of You, for having gotten it to that point.


Having gotten caught up a little with my work, & still not having the issue of my "Bookmarks" not taken care of,I went back to the long thread of "Bookmarks & Other Bookmarks " only to find this problem "Archived", without it having been Solved.

This issue has been ongoing since March 4, 2021, where my "Bookmarks" were missing, to where my "Other Bookmarks" are getting placed within My Main Bookmarks.

jscher2000, on June 7,2021 , You stated: 

"I have no explanation for inability to drag and drop as long as your database is healthy."


Sir,... What Data/ Tests, would show whether my Database is Healthy or not? After all that has been done to get my Bookmarks to the point where they are now, did any of the previous procedures indicate anything about the "Health of My Database"?



cor-el, on June 13,21, you stated:

"If you use Sync then best is to disconnect Sync temporarily during troubleshooting.

This can be caused by a problem with the places.sqlite and favicons.sqlite databases in the Firefox profile folder.

   use "Verify Integrity" button on the "Help -> More Troubleshooting Information" (about:support) page 

If errors are reported with "Verify Integrity", close and restart Firefox or reboot and retry.

If "Verify Integrity" cannot repair places.sqlite, rename/remove all places.sqlite and favicons.sqlite files in the Firefox profile folder with Firefox closed. Firefox will rebuild places.sqlite and restore the bookmarks from a recent JSON backup in the bookmarkbackups folder.

   keep a backup copy of places.sqlite in case a new places.sqlite database has to be created 

You lose the history when a new places.sqlite is created.

See also:

   https://support.mozilla.org/en-US/kb/Bookmarks+not+saved#w_fix-the-bookmarks-file
   https://support.mozilla.org/en-US/kb/fix-bookmarks-and-history-will-not-be-functional 

You can use the button on the "Help -> More Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

   Help -> More Troubleshooting Information -> Profile Folder/Directory:
   Windows: Open Folder; Linux: Open Directory; Mac: Show in Finder
   https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data " 

My last post was on June 14,2021 where I posted data, that appeared to suggest that my "places.sqlite database sane" (meaning "Normal"?) And that my "The database is coherent"., ... (Which in My thinking means that it should be understandable, possibly "Healthy"?)

But Gentlemen,..... I'm not "well versed" in the usage of a Computer/ Browser etc., & If "My Livelihood"  was dependent upon repairing/diagnosing Soft Ware Applications, .... I'd Starve to Death.  

But, if an application were related to my work,.... I'd have somewhat firmer ground to stand upon, which is why I posted June 14, 21:

"If this were a ECU for a Walk-n Refrigeration unit, I'd know what these "Codes" above meant, but here, I don't have a clue whether the data is pointing out a problem, or stating that what is causing the "Bookmarks" problem, is not to be found in the above Data."

With that said,.... Cor-el, If I,...... " rename/remove all places.sqlite and favicons.sqlite files in the Firefox profile folder with Firefox closed. Firefox will rebuild places.sqlite and restore the bookmarks from a recent JSON backup in the bookmarkbackups folder."

Will the rebuilt & restored bookmarks from that "recent JSON backup" also be corrupt, since they are a copy of what is being used?

"You lose the history when a new places.sqlite is created."

But not "Bookmarks"?

I'm curious,...... Should I do a "Re-set/Refresh" Again?

And, since "The health" of my browser may be an issue, should I un-install, & re-install Firefox?

Also,.... Firefox, & many other applications have been slow to "Load" &/or "Operate" at times, & despite having Software such as "Privacy Badger", "NoScript", "Ghostery", & "Malwarebytes" all operating, as well as "Windows Security", & "Ccleaner"... I'm thinking that somehow, that something, perhaps "Bit Coin Mining", has latched on to my PC.

What do Ya'll recommend?

Asked by David DeBord 3 months ago

Last reply by jscher2000 1 month ago

change password problem

After receiving an email about lockwise absorption, I thought I would try changing my firefox account password. Mainly that was because I do not see any other way to log… (read more)

After receiving an email about lockwise absorption, I thought I would try changing my firefox account password. Mainly that was because I do not see any other way to log into another mac system without it. I can sync an ios device with the qr code scan but not another mac system.

So from the account profile I went to Change Password and changed the password to some new securely generated password.

Now in my saved passwords, I see that the new password is saved for "(no username)" account and the old password is still there for my user name.

But when I try to log into FF browser on another mac system with my user name, neither password works. They are both "incorrect".

Asked by lk6 1 week ago

Last reply by lk6 1 week ago

  • Archived

Some web pages take over 60 seconds to load completely

So the issue is if I navigate to a certain page it starts to load but takes 60-90 seconds to complete. The page in question is: https://www.walmart.com/co/Wrangler-Men-ap… (read more)

So the issue is if I navigate to a certain page it starts to load but takes 60-90 seconds to complete. The page in question is: https://www.walmart.com/co/Wrangler-Men-apos-s-Regular-Fit-Jeans-2-Pack/19759033

I have tried this with all Add-ons disabled and also in full Troubleshooting Mode, but it always does the same thing. The pages starts to load but the indicator in the tab keeping going for 60+ seconds before it finally completes.

I see the issue with Firefox 88.0 on Windows 10, and also with Firefox Nightly on my Amazon Fire table but there I got a Warning: Unresponsive script error .... ..... .... Script: https://i5.walmartimages.com/d...4e97-a031-6d8ef8af50bc.v198.ja:1. Seemed to be okay with Firefox Nightly on my Samsung phone, but it might be because it does not load that specific page. Also seems to be okay with Opera and Edge.

Asked by jack63ss 7 months ago

Last reply by ·´¯`·...¸>-)))º> ~dbben 7 months ago

Desktop version for pinephone with mobile features broke my viewing of my plex server and offers android app.

Desktop version for pinephone with mobile features broke my viewing of my plex server and offers android app instead of allowing the page to be viewed. how can I change t… (read more)

Desktop version for pinephone with mobile features broke my viewing of my plex server and offers android app instead of allowing the page to be viewed. how can I change this setting? There use to be a desktop button and I see no desktop option in the settings. Thanks for any suggestions.

Asked by Back4More420 5 months ago

Last reply by Back4More420 5 months ago

Compatibility with Big Sur 11.5.2

Is anything going to be done about the compatibility issues with Big Sur? I cannot control website preferences, all color has been lost from buttons and menus, regular co… (read more)

Is anything going to be done about the compatibility issues with Big Sur? I cannot control website preferences, all color has been lost from buttons and menus, regular controls in this browser do not function appropriately. Shall anything be done? How will users know if a fix has been completed? And I saw no answers to the other three submissions requesting help with these Big Sur issues.

And there is no confirming color or check mark when I check the request to receive an email if there IS a response, so how am I to know if it has been effective. (I noticed this same issue on other websites.)

Asked by pmasterson2000 3 months ago

Last reply by FredMcD 3 months ago