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Firefox crashes

Firefox does not open and show the crash message also in safe mode. I try to remove firefox and to upload a new one, but i had the same result Identificativo crash: bp-79… (read more)

Firefox does not open and show the crash message also in safe mode. I try to remove firefox and to upload a new one, but i had the same result Identificativo crash: bp-7914a403-25a4-4d19-a7eb-2df4b0181028 I need help!

Asked by paolinpa 1 year ago

Last reply by philipp 1 year ago

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Cannot connect to "http://click.email.xxxx.com" type websites

I am having problems connecting to websites that originate from an email click. Which settings should I change to correct this? (ie, I have no proxies or firewalls set … (read more)

I am having problems connecting to websites that originate from an email click. Which settings should I change to correct this? (ie, I have no proxies or firewalls set up). And, these connections work fine in other browsers, so I am sure it's just a security setting somewhere in Firefox.

Thanks for any help.

Asked by JSH56 1 year ago

Last reply by FredMcD 1 year ago

  • Solved
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firefox - my profile is missing and nothing works

PLEASE HELP - I DON'T REALLY KNOW WHAT I'M DOING SO ANNOYED AT THIS NOW (day 2) I EVEN THOUGHT ABOUT GOING TO SAFARI !!! (can't though because i use a samsung phone) Got … (read more)

PLEASE HELP - I DON'T REALLY KNOW WHAT I'M DOING

SO ANNOYED AT THIS NOW (day 2) I EVEN THOUGHT ABOUT GOING TO SAFARI !!! (can't though because i use a samsung phone)

Got a new iMac with i7 processor (old one 2009 with high sierra) I set up the new one, backed up the old one and did the transfer from the external hard drive. Everything transferred even the firefox pages and tabs migrated but the bookmarks did not. A window for firefox quantum appeared for an upgrade which i left alone for now...

2009 imac firefox still works fine so looked up the problem = eventually found out 'my profile is missing', I have backed up latest copy firefox on 2009 imac and have an .html file and a .json file so using an sd card might work


tried these too but no good http://kb.mozillazine.org/Profile_Manager#Accessing_the_Profile_Manager

https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data#w_finding-your-profile-without-opening-firefox

https://www.youtube.com/watch?v=2xhFmFqeI5k&list=WL&index=2&t=0s

This is where firefox really lets itself down and I am not going to donate.

ANY IDEAS ? THANK YOU

Asked by issedpoff 1 year ago

Answered by cor-el 1 year ago

  • Archived

Can't log into my support account, can't receive reset e-mails

I had to make a new support.mozilla.org account because I can't get into my old one. I'm not sure if I'm remembering my username right, and I don't remember my password (… (read more)

I had to make a new support.mozilla.org account because I can't get into my old one. I'm not sure if I'm remembering my username right, and I don't remember my password (and it seems it wasn't saved in my saved logins). I've tried sending reset e-mails to all the e-mail addresses I might have used for the account, multiple times, but none of them have received anything. I've checked the spam folders, and I don't have issues receiving other types of Firefox e-mails.

Asked by SavannahJ 1 year ago

Last reply by SavannahJ 1 year ago

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I accidentally changed my background to black and now cannot see anything on screen. How do I undo?

Text in white on white so I went to change font color to black and ended up changing background as well. Now everything is black so I can't see menus to undo. There was n… (read more)

Text in white on white so I went to change font color to black and ended up changing background as well. Now everything is black so I can't see menus to undo. There was no 'Undo' option. Is there a workaround to return font/background color to default?

Asked by tominla 1 year ago

Answered by tominla 1 year ago

  • Solved
  • Archived

Dark theme isn't automatically enabled in macOS 10.14 dark mode

I recently found out that according to the 62.0 changelog (https://www.mozilla.org/en-US/firefox/62.0/releasenotes/), "Dark theme is automatically enabled in macOS 10.14 … (read more)

I recently found out that according to the 62.0 changelog (https://www.mozilla.org/en-US/firefox/62.0/releasenotes/), "Dark theme is automatically enabled in macOS 10.14 dark mode". This was news to me, since I'm on Firefox 62.0.2, and I'd been using Mojave for a few days, and f.lux automatically switches it to Dark Mode when the sun sets, and yet I'd never once seen Firefox switch to Dark Theme when this happened. I just restarted Firefox in Safe Mode to see if that helped, but it still isn't working.

Asked by SavannahJ 1 year ago

Answered by cor-el 1 year ago