Firefox Support Forum

Is it possible to move the address bar above or below the Bookmarks Toolbar in Firefox 100.0 (64 bit). If not, can you provide a link to the latest version of Firefox for Mac OS X Catalina (10.15.7) that does not have the address bar on the same level as the Bookmarks Toolbar.

Many thanks.

I can't remember my mozilla password and am trying to reset it. The reset link will not work it. It says the "reset password link expired" even though it was only sent a minute ago. I'm pretty sure some of my passwords have been compromised- a few weeks ago I couldn't sign in at all- firefox/mozilla didn't recognize my password. So I changed it- but now I cant remember the new password and I don't know if it would work even if I could. TIA

Hi, Acronis on my Mac (Big Sur) reports a high number of CRITICAL vulnerabilities relating to Veracode: e.g. ERROR: 'VERACODE:32409' is a malformed CVE-ID - and numerous other code numbers - too many to list.

I have just checked and my FF reports it is 100.0 still and no updates. I note that this was a problem in FF 84.x and was fixed. Can anyone advise me if there is a security update to FF and also should I avoid using it for the time being, subject to a fix?

Ross

Hi, I tried to download a script but Firefox warned me it had a virus / malware. So I immediately put it in trash, emptied trash, restarted my Macbook and used Bitdefender to scan my Mac. Fortunately it detected no viruses. So I think I'm good (Hopefully!)

But, every time I open Firefox now, a little window appears at the top showing my last download and telling me it had a virus or malware - I'm posting a screenshot of this. I removed it from my history, and cleared the preview panel, but it still pops up. To be clear, this only happens when I completely close Firefox and reopen it, not when I just open new windows or tabs.

How can I get it to stop popping up with this message? Also - one other oddity, each time I open Firefox, it says the time this script was downloaded matches the time I open Firefox (as opposed to when I actually downloaded the pdf - about an hour ago)

I want to download a pdf document from the internet. i used to be able to click on a download icon in the upper right hand section of the screen and it would download to my download file. Now it won't. I am using Firefox 100.

Thanks

When I try to make a bookmark none of my folders are showing. I can use the folders when linking to a bookmark but not when trying to place a new bookmark. I have many folders but the attached image shows what I get when trying to choose the correct folder to place the bookmark. Only the three options show even though I know all my folders are in the pulldown bookmark tab. I did have a computer glitch where many of my computer files somehow ended up in the trash including Firefox. I moved the trashed files into a new folder on my desktop and was able to recover the bookmarks by choosing the Firefox backup. My question is how do I get the existing folders to once again show when making a bookmark so I can place/organize the bookmark in the correct bookmark file?

I'm having an issue which is it possible for me to migrate the self distributed extension to AMO? as the version codes are clashing it's impossible for me to upload another version that will clash again.

I just downloaded the latest Firefox 100.0 on my 2020 iMac running MacOS 11.6.5. and watching youtube video that support HDR look horrible. Everything is washed out. Can you please allow us to disable HDR. I have to now watch youtube on Safari or Chrome.

Hello. Is it possible to make Firefox Portable browser for Mac? The bottom line is to give customers a ready-made customized assembly with the necessary plugins and settings. I know what they do for Windows, but I haven't seen it for Macbooks. Maybe there is some program or script to create a portable version?

Hello,

Currently running MacOS Montery but the problem was still occurring on previous versions.

Whenever I use the green top left button to enter full-screen, the app immediately freezes and either crashes or has to be manually force quit. There are no reports in about:crashes and I there has been no success with troubleshooting mode or switching versions of the Firefox application.

Machine Info: MacBook Pro (16-inch, 2019) Processor: 2.6 GHz 6-Core Intel Core i7 Memory: 16 GB 2667 MHz DDR4 Graphics: Intel UHD Graphics 630 1536 MB

Any help towards a solution would be appreciated. Thanks!

I live in the northwest of USA and I use Banner Bank. The bank's "bill pay" service has quit working on Firefox. I've contacted them four times about this problem and each time they've got me connected only to fail the next time I try to use it. I've used Firefox for many years and I don't want to drop it for this one problem. Has this problem occurred with others? Maybe someone from Mozilla can contact them and fix the problem. r

Firefox is causing loud fan noise and very high CPU usage. It is to the point I am going to have to stop using it.

Here is my info: iMac 27" 3.5 GHz Quad-Core Intel Core i7 16 GB MacOS Catalina 10.15.7

Increased usage happens when there are 3 or more tabs are open or any sort of streaming on one tab. It goes up and down, but reaches up into the 90% area.

There must be a fix for this. No other browsers have this issue.

Hi there!

I have an issue with my firefox languages. Often it will switch to another script entirely (facebook pages, google pages, now my bookmark toolbar and browser) In my preferences, it is set to english. Can you please advise?

I login to my.yahoo which I use as a home page. The page loads and all works well for a period of time and then you click on a URL on the page and it just spins and never delivers requested page. If I leave my.yahoo and select another URL within Firefox, it connects with no issue. If I then go back to my.Yahoo and try a URL again it might load and most of the time closing Firefox and reopening it corrects the problem.

I have had this through several versions of Firefox and it only happens when launching a URL from my.yaoo

thanks

Foxfire (100.0) is unstable on my MacBook Air M1 OS 11.3.1. It frequently slows down its loading of site data, to the point of timing out Or simply crashing. At other times it is completely normal.

Of the 3 in the house, this is the one connected to the incoming router from the ISP. The other two are connected by wifi, also using FireFox but completely free of the laptop’s seizing up. I have sent in a dozen FF Crash Reports

Even on the laptop, when slowed down to a crawl, the Ookla speed test shows the ISP’s full connection speed of 250MB/s

The problem has survived: • clearing the OS’s DNS cache • running it on the wifi mesh (disconnected from the Ethernet hardwire)at the other end of the house • refreshing FF using “Troubleshooting Info” • clearing FF StartUp cache • clearing FF Cashed Web Content (which quickly climbs back to ~800MB — is this a reasonable load?)

It is now asking me to confirm whether, with CMD-Q pressed, I really want to quit. I am in HTTPS-only mode, and it fails to recognize an HTTPS url, asking if I want to continue on to the HTTP site.

The laptop has run FF for 16-18 months before this showed up. Possibly at the time when I started to delete all cookies (with exceptions) at quitting FF, and enabling HTTPS-Only mode. But reverting these also makes no difference.

Do I have to ditch FF and use Safari?

Like the title says the 3 finger gesture to move between full screen images doesn't work with firefox 100.0 Macbook pro 16" 2019 running catalina 10.15.7. What happens is that full screen is exited and browser moves back to the previous page.

Only had this problem after updating firefox.

I've seen conversations from as far back as 10 years ago where people have had this problem but their fixes don't work.

This should work without an add on plug in or app. It should simply work.

Done all the usual things restarted finder, restarted computer, checked all the setting in computer preferences. Tried other browsers and it works with both google and safari.

I switched to firefox and spent a lot of time organizing and setting up only to have this problem. This is a feature I use often (every day) so it is a deal breaker even with all the time I've invested in switching.

Does anyone have an answer for me? How do I get the 3 finger gesture back on my MacBook?

I tried to log in to my bank and it says "access denied." I may have changed a setting or something on Firefox or my VPN. I'm confused, am not very computer savvy. I went to Apple store last weekend for phone and they said I should use Safari for info security, so I made that default on my Mac Mini (where I'm writing now) for a couple days, but then got blocked from a website where I plan to apply for a job, so I went back to Firefox, after I read articles saying that Firefox is more secure. I am using a VPN, so is that part of the problem ? (shouldn't be, because I have had that for a year or so). I don't know what to do, and it is after 12:45 am now, and I have to go to bed, have to get up for work in 6 hours. I hope someone has some help for me when I log in tomorrow. I hope that I have not been hacked. Thanks for reading!

I can't get the "Other" bookmarks folder to go away.

I tried right-clicking on the folder & the context menu didn't show up. I tried about:config & changed the value to false. That didn't work.

I closed the browser after changing the boolean value to false & then restarted the browser. That didn't help.

I don't want to mess things up. I can't change the name of the folder. I was hoping that renaming the folder & then deleting it would solve the problem.

How do I hide the "Other" folder & the "Bookmarks Menu" folder?

I have a Mac if that helps any.

I am looking for suggestions/work flows for migrating existing Mac's from the standard firefox release to the ESR version. I am looking to manage these all under 1 update cycle. A couple of current problems:

1. On a system with the standard version already installed, I can't find a way to upgrade to the ESR version without uninstalling first.
2. Once I would do an uninstall and then an install of the new version, I am prompted that I have launched an older version of Firefox and that I must create a new profile. How can I do this without loosing all users bookmarks, extensions, etc?

Thanks!