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I wanted to connect a greeting card app and it asked me to download the firefox app which I did and I cannot find it.

I wanted to put firefox on my phone to connect with my Mac Mini. I did download it but cannot find it .I searched on my phone and Firefox not recognized . I wanted and wa… (read more)

I wanted to put firefox on my phone to connect with my Mac Mini. I did download it but cannot find it .I searched on my phone and Firefox not recognized . I wanted and was prompted to download firefox to connect my Iphone with my Mac Mini. I don't have a lot of time to deal with this

Open 30

Trapped in Cupertino: Firefox permanently locks macOS virtual background (Apple Park Rainbow)

Hello Mozilla Team, I am facing a glitch that is as hilarious as it is frustrating. Firefox has decided that my professional life must permanently take place under a mass… (read more)

Hello Mozilla Team,

I am facing a glitch that is as hilarious as it is frustrating. Firefox has decided that my professional life must permanently take place under a massive, virtual Apple Park Rainbow. And I cannot turn it off.

The Tragic Backstory: This is the system-level macOS camera background. Usually, you disable it via the green camera icon ("pill") in the macOS menu bar. However, the moment Firefox accesses my FaceTime HD camera, the macOS camera menu completely freezes. It becomes unclickable.

What I’ve tried so far (and failed):

   Google Meet says "No effects applied". It has no idea the rainbow is even there.
   I used "Refresh Firefox" to completely wipe my profile. The rainbow survived.
   I forcefully revoked camera permissions via Terminal (tccutil reset Camera org.mozilla.firefox). Upon granting permission again, the rainbow immediately returned from the dead.
   Restarted the Mac multiple times. No change.
   Even opening the native FaceTime app to override the toggle failed, because Firefox seems to have locked the video pipeline down.

It seems Firefox is caching or hard-locking the macOS video effect stream and won't release it, while simultaneously breaking the OS-level menu bar toggle.

I love rainbows, but my clients during business calls are starting to wonder about my sanity. How do I force Firefox to drop this video stream and let me return to reality?

Open 20

Trouble with Firefox bookmarks becoming disorganized

Several times I've seen Firefox bookmarks becoming lost, disorganized, or duplicated. The missing ones have typically been folders of bookmarks. The duplications have bee… (read more)

Several times I've seen Firefox bookmarks becoming lost, disorganized, or duplicated. The missing ones have typically been folders of bookmarks. The duplications have been typically of folders. The disorganizations have been folders ending up in a different position in the list, often at or near the bottom when that's not where I put them. What causes this, and can it be prevented?

Open 10

all tabs disappear

Hello, Since several months I had the experience that when I open a new tap, all my open taps, sometimes perhaps 25, are completely gone. Spend a lot of time in search an… (read more)

Hello,

Since several months I had the experience that when I open a new tap, all my open taps, sometimes perhaps 25, are completely gone. Spend a lot of time in search and then I lose everything. Did not find a way to restore, sometimes I could. How it happens and how to do? It is more or less from the time that there is a special sign left from my toolbar and since that sign is there very strange things are happening. Is there a solution for it. Since this sign is there evrything becomes complicated. Thanks for hel in advance. Theo

Open 40

New Tab/Home page redesign keeps reverting and is obscuring the page

Hi Mozilla team, After a recent Firefox update, my Home/New Tab page changed dramatically and became hard to use. The issue is not just that the layout looks different — … (read more)

Hi Mozilla team,

After a recent Firefox update, my Home/New Tab page changed dramatically and became hard to use. The issue is not just that the layout looks different — the new page is functionally worse for me because the shortcuts are oversized, they obscure the search bar area, and the trending/recommended stories are difficult to read.

I tried the usual fixes:

   I changed the New Tab/Home settings.
   I tried the about:config change to restore the older layout.
   The page returned to normal once, but only for one instance; after that, it went back to the problematic layout again.

So I think there are two problems:

   The redesigned Home/New Tab layout is too cluttered and interferes with basic use.
   My preference change is not sticking, because the page resets after a restart or later reopening.

What I need help with is:

   Why the Home/New Tab page is reverting after I change it.
   Whether this is caused by a Firefox study/experiment, session restore, a profile issue, or an extension.
   How to make the older compact layout stay permanently.
   My Firefox version is 153.0 (aarch 64).
   The problem happens after every restart of Firefox.
  Troubleshoot Mode changed nothing.
   The browser.newtabpage.activity-stream.nova.enabled setting was reset to false and that has held.
   I'm on macOS
   Using Sync across devices.

In addition I cannot find session restore - I was going to try unchecking it to see if that helps

Open 10

Facebook slowness and not responding

I have noticed for some time when I access Facebook the site reacts very slowly and hangs up frequently. When I access Facebook on the Chrome browser I don't experience … (read more)

I have noticed for some time when I access Facebook the site reacts very slowly and hangs up frequently. When I access Facebook on the Chrome browser I don't experience the same problems. So, it appears my Facebook issue is a Firefox browser issue. Can anyone please help and explain how I can improve my Facebook experience while using Firefox. Appreciate any help. Thank you.

Open 30

I have been receiving error message: This site could be risky Advanced Security blocked access to http://search.funsafetabsearch.com/?pub_id=3000&srcid=A1L2U_set_bfr_H&q=error+message This site might compromise your device or contain high-risk content.

I have been receiving the following error message on Firefox for a few weeks. I can access my emails, but not other websites. I have reloaded Firefox and rebooted the co… (read more)

I have been receiving the following error message on Firefox for a few weeks. I can access my emails, but not other websites. I have reloaded Firefox and rebooted the computer multiple times, and the error message continues. I have not changed any of the computer settings that I am aware of. The error message is:


“This site could be risky

Advanced Security blocked access to http://search.funsafetabsearch.com/?pub_id=3000&srcid=A1L2U_set_bfr_H&q=error+message This site might compromise your device or contain high-risk content. To avoid these risks, we recommend avoiding this site. Proceed Anyway Ce site pourrait compromettre la sécurité

La fonction de Sécurité avancée a bloqué l’accès à http://search.funsafetabsearch.com/?pub_id=3000&srcid=A1L2U_set_bfr_H&q=error+message Pour éviter ces risques, nous recommandons d’éviter ce site. Ce site pourrait compromettre votre appareil ou contenir du contenu présentant un risque élevé. Continuer quand même Este sitio podría ser arriesgado

Advanced Security bloqueó el acceso a http://search.funsafetabsearch.com/?pub_id=3000&srcid=A1L2U_set_bfr_H&q=error+message Este sitio puede poner en peligro a tu dispositivo o tener contenido de alto riesgo. Para evitar estos riesgos, recomendamos evitar este sitio. Continuar de todas formas Questo sito potrebbe essere pericoloso

Wifi Sicuro ha bloccato l'accesso a http://search.funsafetabsearch.com/?pub_id=3000&srcid=A1L2U_set_bfr_H&q=error+message Questo sito potrebbe compromettere il dispositivo o includere contenuti ad alto rischio. Per evitare questi rischi, consigliamo di non visitare questo sito. Procedi comunque”

Given the frequency of computer scams, I have not gone to any of the websites mentioned. How do I remove this from my computer, whether it is a scam or not? I have been using Apple Safari as my search engine in the interim

Open 40

not working...

My VPN has. stopped working although it has reset as it does monthly, worked fine a week ago, Still have 50 gig and won't engage with server? any help appreciated.... … (read more)

My VPN has. stopped working although it has reset as it does monthly, worked fine a week ago, Still have 50 gig and won't engage with server? any help appreciated....

Open 50

Server Not Found Firefox can’t connect to the server at web.whatsapp.com. What can you do about it? Try connecting on a different device. Check your modem or router. Disconnect and reconnect to Wi-Fi. Learn more…

Server Not Found Firefox can’t connect to the server at web.whatsapp.com. What can you do about it? Try connecting on a different device. Check your modem or router. Disc… (read more)

Server Not Found

Firefox can’t connect to the server at web.whatsapp.com. What can you do about it?

Try connecting on a different device. Check your modem or router. Disconnect and reconnect to Wi-Fi.

Learn more…

Open 30

The edit icon on splash page selects which photo for background dieplay. My photo will not display and ignores my selectionb

The edit icon on lower right splash page selects which photo for background display. My photo will not display and ignores my selection. Nothing happens. I have spent … (read more)

The edit icon on lower right splash page selects which photo for background display. My photo will not display and ignores my selection. Nothing happens. I have spent 24 hours trying to customize my Firefox but cannot complete my goal. Help!

Open

Video players (multiple sites) randomly darkening and tinting grey?

Hi, For a few days while I've been watching content on YouTube and several other streaming platforms, I have noticed that my screen will randomly go completely dark, then… (read more)

Hi, For a few days while I've been watching content on YouTube and several other streaming platforms, I have noticed that my screen will randomly go completely dark, then slowly fade brightness back up. While it is fading back in, there is an intense grey tint over the whole screen that takes longer to fade away than it takes for the brightness to return to (relatively) normal. This seems to only be happening when I am in full screen, and I truly have no idea what setting or issue could be causing it. At first I thought it was part of a video I was watching, but now that it has happened across quite a few videos and several different streaming platforms, I figure it must be something to do with the browser itself. Sometimes when it goes dark, the screen stays practically black for several seconds before beginning to fade the brightness up, sometimes it is less than one second that it's dark before going grey and fading back up. Interacting with some buttons seems to make it go back to normal, although when I click on settings on a video for example, when I click off of it/close settings, the screen goes back to however grey it was when I opened settings. Sound continues normally the whole time, and the only thing that seems to prevent it from happening is not using full screen, which I don't want to have to resort to, but it has become rather annoying and confusing. Any help is appreciated!

Open 51