Showing questions tagged: Show all questions

How on earth do I add Quant to the Firefox search engine? This info is no where under your help section.

How on earth do I add Quant to the Firefox search engine? This info is no where under the help section, only lots of reading about warnings! In Firefox preferences I hav… (read more)

How on earth do I add Quant to the Firefox search engine? This info is no where under the help section, only lots of reading about warnings! In Firefox preferences I have made Quant my default browser so why is this so difficult? I vaguely saw a little warning message saying that Mozilla was not allowing this but this warning was hidden and I can't find it again. Firefox guided my to 'pin' Quant to the Firefox toolbar but every time I open a page to search I have to remember to hit the Quant pin. This is absolute nonsense. Please email me back and tell me how I can add Quant to my Firefox so that every time I open Firefox the Quant homepage will just be there. Thank you. Cynthia

Asked by cjamesglobal 4 months ago

Last reply by James 4 months ago

YouTube says that I downloaded a video. It's shows that on my YouTube Premium (signed in) page. But I can't find it on my iMac.

Hello, So, I tried to download a video from my YouTube Premium Account. According to the youtube webpage, that video was downloaded to my iMac. My FF 124.0.1 settings ar… (read more)

Hello,

So, I tried to download a video from my YouTube Premium Account. According to the youtube webpage, that video was downloaded to my iMac. My FF 124.0.1 settings are set up to download to the Desktop. I am running Mac OS Sonoma 14.4.1

Yet the file is not there. I tried searching on the Support page for FF. Lots of articles but no real help. Tons of info about how to tweak the download but Nothing about Where that download ended up. I did give Permission in Settings for youtube.com to download to my iMac, but again, I can't find the file. In the Storage section, it shows 37.5 MB, so it should be on my iMac, right?

How is it possible for youtube.com to show that I downloaded the file but I can't find it?

I am totally at a loss. Never had anything like this happen before. Prior downloads have Always shown up on the Desktop.

Any thoughts? Thanks for your time.

John D

Asked by jdstickledc 1 month ago

Last reply by zeroknight 1 month ago

The first time a user needs help, please :)

Hello, I am a first-time user of Mozilla and need help using your browser for college, please. The college I attend uses the browser, and I am not familiar with it. Tha… (read more)

Hello, I am a first-time user of Mozilla and need help using your browser for college, please. The college I attend uses the browser, and I am not familiar with it.

Thank you, Christopher

Asked by Christopher 4 months ago

Last reply by Paul 4 months ago

Download status bar missing / unavailable

The removal of the download status bar at the bottom of the browser is a major UI failure and this feature needs to be returned. I spent 30 minutes attempting to downloa… (read more)

The removal of the download status bar at the bottom of the browser is a major UI failure and this feature needs to be returned.

I spent 30 minutes attempting to download/extract a settings file from an Addon until I noticed that Firefox was silently downloading it to my Downloads folder without any notification that it had started or completed.

The download bar was a known solution for this; The bar itself did not obscure the current webpage, provided immediate feedback on download initiation, progress, and completion. Provided quick access to open the file(s) or find options about the file(s), and the download bar could be dismissed quickly if the vertical page space was required/desired.

The hidden download tray is a horrible design idea, makes it difficult to see if your downloads have started successfully, when they have completed, and how to access them. Additionally, the introduction of 'hint' popups to support this feature actively obscure the webpage you're viewing, making them dramatically worse than the download bar, which left the page completely usable and only required a few pixels of height at the bottom.

This is a major design flaw.

Asked by nathan 3 months ago

Last reply by zeroknight 3 months ago

Wall Street Journal Opinion pages won't load fully

Hi, WSJ opinion pages won't load fully on Firefox. The same webpage works on other browsers. This has been a recurring issue ever since I switched over to Firefox. It's… (read more)

Hi,

WSJ opinion pages won't load fully on Firefox. The same webpage works on other browsers. This has been a recurring issue ever since I switched over to Firefox. It's the main reason why I still keep Google Chrome around.

I've tried updating to the newest version of Firefox and also iOS. Also, clearing my cache/cookies works sometimes but the problem keeps coming back.

Asked by isaackim929 3 months ago

Last reply by zeroknight 3 months ago

Default for "new tabs" to something other than "Firefox" or "Blank"

I was able to customize my new window to display www.google.com however I only have the option to select "Firefox" or "Blank" for new tabs. I would also like new tabs to … (read more)

I was able to customize my new window to display www.google.com however I only have the option to select "Firefox" or "Blank" for new tabs. I would also like new tabs to open to www.google.com. How can I do this?

Asked by Emily Weston 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

Images not loading

I have created a WordPress Website and some of the images are not showing on the FireFox browser. There is no problems on Chrome or Safari browsers. The first image is a … (read more)

I have created a WordPress Website and some of the images are not showing on the FireFox browser. There is no problems on Chrome or Safari browsers. The first image is a screen shot from the Chrome Browser of a section on my website, the second image is a screen shot of the same section but from FireFox Browers. Can you help fix this problem?

Asked by maxput 2 months ago

Last reply by zeroknight 2 months ago

Lose all my tabs and sites upon reboot

Firefox has always maintained that current tabs will be restored after a reboot of the browser, and indeed that was the case for the first half-dozen years I've been a su… (read more)

Firefox has always maintained that current tabs will be restored after a reboot of the browser, and indeed that was the case for the first half-dozen years I've been a subscriber. That has not been the case for the past 4 - 6 months however. I have the correct Settings for this, so it is not on my end. Why do I always get a fresh Firefox browser whenever I update the version (which is quite regular lately . . . maybe a new version of Firefox every 3 weeks). Please help.

Asked by boersarama 5 months ago

Last reply by cor-el 5 months ago

images load on google chrome but not firefoz

Hi, Many times my images won't load on Firefox, but they do on Google chrome. I have disabled all my extensions and it still happens. I even went in and explored this op… (read more)

Hi, Many times my images won't load on Firefox, but they do on Google chrome. I have disabled all my extensions and it still happens. I even went in and explored this option recommended by firefox: browser.display.document_color_use to the Search box. The preference's value should be set to 1 by default.

Please help! This is so frustrating and I love firefox. Here is an example of what I mean: I log on to https://www.tummee.com/yoga/poses/library to see yoga poses and I get all the stuff but the images of a yoga pose; however, google chrome loads the images. This happens on other sites too. I use a Mac and my Firefox is up to date: 121.0 (64-bit).

Asked by hifromthisguy 4 months ago

Last reply by cor-el 4 months ago

somehow disabled search suggestions

When i try to open youtube.com for example i used to only type in you or even you y for firefox to finish the whole URL for me, but sometime last month it dissapeared and… (read more)

When i try to open youtube.com for example i used to only type in you or even you y for firefox to finish the whole URL for me, but sometime last month it dissapeared and never figuered out why after ALOT of trouble shooting to the point where I felt the need to create a new firefox account. Can you fix this for me? or just make everything deafult?

Asked by askdavidsen 4 months ago

Last reply by zeroknight 4 months ago

download 32 bit 115.04esr browser on 64 bit mac sonoma (14.1.2)

can you help me to get this browser version installed on my mac as my customers are facing some issue which I wanted to test on this particular version only pls help me … (read more)

can you help me to get this browser version installed on my mac as my customers are facing some issue which I wanted to test on this particular version only

pls help me here

Asked by Yogesh Doshi 3 months ago

Last reply by James 3 months ago

error message and no access to a site i frequently use

Greetings, all, I get this error messsage: <We are unable to complete your request. Our system is currently unavailable.Please try again later.> when i try to lo… (read more)

Greetings, all,

I get this error messsage:

<We are unable to complete your request. Our system is currently unavailable.Please try again later.>

when i try to log on to my USAA bank accounts.

Tech support at the bank worked with me for an hour. We changed password, cleared the cache for the bank's apps, restarted Firefox, restarted the computer, all to no avail. I declined to try Google, simply because i don't trust it. Tech support person said another bank customer had had same problem and just changed browsers, which i don't want to do.

TIA for any help.

Asked by activist1 4 months ago

Last reply by zeroknight 4 months ago

Prepopulating Visited URLs

When I want to go to the NY Times, and i type "nyt" the address bar automatically populated with the rest of the URL "nytimes.com". When I do the same thing with gmail an… (read more)

When I want to go to the NY Times, and i type "nyt" the address bar automatically populated with the rest of the URL "nytimes.com". When I do the same thing with gmail and "gmail" it runs a search on a search engine instead of completing the rest of the URL.

Why would it do this for one website and not another? How do I fix this, I use gmail all the time so its a bit of a time waster.

Thank you in advance for your help!

Asked by dbarnett13 3 months ago

Last reply by zeroknight 3 months ago

Firefox unable to open the website

hhaexchange Unable to open this site after entering username and password, it opens in all other browsers. I have cleared cache, enabled Javascript and mostly all commo… (read more)

hhaexchange

Unable to open this site after entering username and password, it opens in all other browsers. I have cleared cache, enabled Javascript and mostly all common solutions i could google.

Asked by BMHHC Hazleton 4 months ago

Last reply by zeroknight 4 months ago

apple school manager compatibility

Is it possible for a big tech company like Apple to release a web platform that is not compatible with Firefox? Firefox is not supported by Apple School Manager (https://… (read more)

Is it possible for a big tech company like Apple to release a web platform that is not compatible with Firefox? Firefox is not supported by Apple School Manager (https://school.apple.com) i.e. a web platform designed for educational institutions (PA). Is it legal? Is it possible to make a claim to EU institutions? Thank you

Asked by Daniele Moretti 4 months ago

Last reply by Paul 4 months ago

Space bar always affects play/pause on Berklee.com website, even if I'm trying to type something into a space.

Hi, I attend Berklee online and the learning environment has videos as well as empty spaces to write answers and text. Whenever I enter the empty space to write text, ev… (read more)

Hi,

I attend Berklee online and the learning environment has videos as well as empty spaces to write answers and text. Whenever I enter the empty space to write text, every press of the spacebar starts and stops multiple videos on that page.

Their strict advice is to use Chrome, but that is the last thing I want to do.

Asked by richaudio1 4 months ago

Last reply by zeroknight 4 months ago

Issue using Sign in with Apple ID

I am unable to login to any website using the "Sign in with Apple ID" option when offered. The login window opens normally, the username and password fields render proper… (read more)

I am unable to login to any website using the "Sign in with Apple ID" option when offered. The login window opens normally, the username and password fields render properly, but then as soon as I hit enter or click login. The confirmation/page with the two buttons one grey one blue that says "continue" appears for a split second and then vanishes. I have turned of all forms of content blocking and the issue still persists.

Asked by rob235 3 months ago

Last reply by jonzn4SUSE 3 months ago