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My shopify website is not loading in Firefox

Hello My shopify website is not loading in Firefox desktop. It loads fine in Chrome and Safari. https://christopherjameskull-shop.com/ I've cleared cache and cookies seve… (read more)

Hello My shopify website is not loading in Firefox desktop. It loads fine in Chrome and Safari. https://christopherjameskull-shop.com/ I've cleared cache and cookies several times, and deleted and re-installed the app. It does work in Firefox on my iphone. Thank you for any help.

Chris

Asked by sirhclluk 2 years ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

113.0.1 Has Issues

Prior to Version 113.0.1 I had No problems with all my web sites. Now, I have major issues. From not being able to log on to having to close the browser totally because F… (read more)

Prior to Version 113.0.1 I had No problems with all my web sites. Now, I have major issues. From not being able to log on to having to close the browser totally because Firefox won't allow me to go back to the site's home page. I know this accurate as I can log on to the sites via Safari and No problems and the sites work correctly.

Asked by thboo 2 years ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Archived

Certain websites won't work correctly on Firefox, but only on one of my computers (Mac OS)

Hi, I've had an issue for a long time where certain websites just won't work properly on Firefox. This issue seems to be specific to this particular configuration of Fir… (read more)

Hi,

I've had an issue for a long time where certain websites just won't work properly on Firefox. This issue seems to be specific to this particular configuration of Firefox I have, as the problem doesn't occur on my other MacBook, nor on other browsers, and this problem persists even through upgrading this MacBook from an Intel-based processor to Apple silicon. I've exhausted all of the troubleshooting methods suggested by Mozilla here: https://support.mozilla.org/en-US/kb/troubleshoot-and-diagnose-firefox-problems. My last hope is that it has something to do with Firefox's browser internals, though I'm not tech-savvy enough to understand what may or may not be working correctly with said internals.

As a few examples of what I mean when I write that certain websites won't "work properly," a reading on Coursera seems to have a scrollbar that can scroll indefinitely without ever actually scrolling the page down for me to read additional text from the article. Certain websites will fail to display certain videos or interactive media. And certain other websites will fail to display anything at all. (I wish I could be more specific in describing these "certain websites," but I can't recall what they are at the moment.)

Let me know if you need any additional information to help diagnose this issue.

I greatly appreciate any time and effort that you may spend trying to help me with this issue!

See the Question details for the Troubleshooting information.


(removed troubleshooting information as this is also present in the system details - c)

Asked by Chopppp 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

Adblocker plus

I have adblocker plus and is not blocking my facebook ads. (I am using it on my iMac). So I removed it, then reinstalled it and it still does not block the facebook ads. … (read more)

I have adblocker plus and is not blocking my facebook ads. (I am using it on my iMac). So I removed it, then reinstalled it and it still does not block the facebook ads.

I tried refreshing firefox 3 times but it got stuck in the "almost done" part and I had to quit firefox each time since it would not complete the process.

What else can I do?

Thanks, Martha

Asked by mpoinar1 1 year ago

Answered by TyDraniu 1 year ago

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Passwords Don't sync across devices

Hi I use Firefox on 2 mac and 1 IoS device. The passwords or saved logins don't seem to sync across devices, even though they are all logged in via my account. Kindly adv… (read more)

Hi I use Firefox on 2 mac and 1 IoS device. The passwords or saved logins don't seem to sync across devices, even though they are all logged in via my account. Kindly advise.

Asked by zubair.nizami 2 years ago

Last reply by zubair.nizami 1 year ago

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I can't open comments section in yahoo news

I can't open the comments section of Yahoo news. I can open it in Safari. I've restarted my computer. I've shut down Firefox twice and reopened it. I've shut down Yah… (read more)

I can't open the comments section of Yahoo news. I can open it in Safari. I've restarted my computer. I've shut down Firefox twice and reopened it. I've shut down Yahoo and restarted it. This just started this morning. Last night it was working great.

Asked by gwtoth 1 year ago

Last reply by the_dude135 1 year ago

  • Archived

Firefox updates, profiles, sync

The problem is that I am severely confused. It pertains to at least Firefox profiles, and sync. A little background: I have been using Firefox, happily, over countless u… (read more)

The problem is that I am severely confused. It pertains to at least Firefox profiles, and sync.

A little background: I have been using Firefox, happily, over countless updates, on a single computer, for maybe 2 decades, logging in to "shopping" websites (travel-tickets, government websites, blah-blah, so password memory is very important). Now on 113.0, on a Mac, Catalina 10.15.7

Recently, I've a need to travel, using a laptop. Linux, Mint, Ubuntu, various. Should maybe think about "Sync". Just care about logins/passwords. So signed on to Mozilla "Sync" (password safe on a bit of paper). What could go wrong? Not yet tried to sync to anything else...

Wrong. Firefox wanted to update to 113.0.1. Why not? Go ahead. I've 2 previous versions in /Applications. What could go wrong? On 113.0.1, Firefox warned me (in capital letters IIRC) that my bookmarks, passwords and history might be corrupted unless I created a new profile.

Perhaps because I panicked, I now have 7 profiles. Obfuscating slightly: blahblah1.default-esr-1 blahblah2.default-esr-4 orig.default blahblah3.default-esr-3 blahblah4.default-esr blahblah5.default-esr-2 and blahblah6.default-release

I have parked the 113.0.1 update in a holding directory, and continue to use 113.0. I've had to change some passwords, but the new ones are written safely (AFAIK) on bits of paper, or memory sticks.

How to sort this out? My super-duper backups have been failing for lack of space.

I appreciate (see above) that "Sync" is not a backup strategy. I THINK I know what it is intended. However the mere word "Sync" does not really cut it as a dependable specification. I've not (AFAICR) tried to sync this computer's firefox profile to any other. But I was in an extreme panic.

I depend heavily on Thunderbird. I'm hopeful that any false steps I take won't extinguish any remaining ability I have to communicate with the outside world. If this wail appears on your support website, that would be reassuring.

Please help!

Asked by 22over7 1 year ago

Last reply by 22over7 1 year ago

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MacOs Text replacecements not working in Firefox

The OS-wide feature for MacOS, text replacements does not work in Firefox. The replacements are great time-saving for me and for everyone who works with forms a lot. T… (read more)

The OS-wide feature for MacOS, text replacements does not work in Firefox. The replacements are great time-saving for me and for everyone who works with forms a lot.

This feature is the reason why I avoid using FF, my experience becomes very limited. Safari, Chrome and Opera all have this feature enabled.

Can this be enabled in FF?

Asked by dennisa1 1 year ago

Last reply by TyDraniu 1 year ago

  • Archived

Firefox crashing when previewing files on upload

When I try to upload a file through Google chat, Firefox crashes on the image preview of a file that is selected. When I restart Firefox, it uploads fine on the first att… (read more)

When I try to upload a file through Google chat, Firefox crashes on the image preview of a file that is selected. When I restart Firefox, it uploads fine on the first attempt. If I continue to upload images, Firefox crashes again. This has been happening over the past few weeks. I'm using a mac desktop and Firefox version 113.0.1 - is there a way to disable the image preview when uploading files? Thanks in advance.

Asked by tamara5 2 years ago

Last reply by tamara5 1 year ago

  • Archived

How do I get Adobe Fonts from Adobefonts.com to display in Firefox?

When designing in Indesign, I go to Adobe Fonts.com to activate fonts that I want to use. All the font's look the same as default. How do I get the font to display on Fir… (read more)

When designing in Indesign, I go to Adobe Fonts.com to activate fonts that I want to use. All the font's look the same as default. How do I get the font to display on Firefox browser. Fonts do display correctly when I use Safari.

Asked by dkilroy 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Merging Bookmarks from 2 Computers

I have 2 laptops (Macs) and want to Merge the bookmarks on the two. I can only find ways to copy one to the other, but then it overwrites what is on the laptop the bookm… (read more)

I have 2 laptops (Macs) and want to Merge the bookmarks on the two. I can only find ways to copy one to the other, but then it overwrites what is on the laptop the bookmarks are being copied too.

Thanks

Asked by mwfranzone 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Tab goes to firefoxview and then a set sequence, before coming back into excel or intellij as it should have been in first place

Hi, I have had an issue for a couple of weeks now, very annoying, when say in excel or intellij, I am pressing the tab button, and for example, it doesnt indent as it sho… (read more)

Hi, I have had an issue for a couple of weeks now, very annoying, when say in excel or intellij, I am pressing the tab button, and for example, it doesnt indent as it should 4 spaces, instead it goes outside of what I am working on, and goes to firefoxview in top left, and if I press tab about 10-12 times, after this specific and exact sequence, it will end up back in excel for example, in the correct place, and then will work properly, but only after it has completed the first 10-12 steps. It is not specific to one laptop, but also applies to desktop, both are apple, one laptop is 9 years old desktop is newish fwiw.

Tried resetting keyboard to default settings on both etc, no change.

Help appreciated.

Asked by andrewmurphy555 1 year ago

Last reply by cor-el 1 year ago