Showing questions tagged:

VPN incompatible with my Mac OS, need refund

I bought the annual subscription to Mozilla VPN and found that it wouldn't install. This Mac runs Sierra, version 10, I don't need VPN on my newer Mac. How do I submit f… (read more)

I bought the annual subscription to Mozilla VPN and found that it wouldn't install. This Mac runs Sierra, version 10, I don't need VPN on my newer Mac.

How do I submit for a refund?

Thanks, Erik

Open 1 70

unwan ted pop=up erro r and warning messages

as of last week, I am getting these tiny popups on the right top page that I cannot stop. I had to ask apple support for assistance and remove them. why is this happening… (read more)

as of last week, I am getting these tiny popups on the right top page that I cannot stop. I had to ask apple support for assistance and remove them. why is this happening all of a sudden? I run and older Mac version of OS 10.13.6 that I cannot uypdate due to the age of my computer. How can I stop getting these annoying popups? Thank,u.

Open 1 60

Can't update Firefox to current version

I currently have Version 115.37.0esr (64-bit). When I click Check For Updates, it says I'm updated to the current version, but apparently the current version is 152.0.6. … (read more)

I currently have Version 115.37.0esr (64-bit). When I click Check For Updates, it says I'm updated to the current version, but apparently the current version is 152.0.6. Why can't I get this version?

Open 1 20

Does Firefox have a strong support system to battle scammers?

When I am signed into Firefox, I am constantly getting error messages about viruses that have bee detected on my machine, Error 404 Found, Via 1iz1np7uj6vg7f.sessionlabs.… (read more)

When I am signed into Firefox, I am constantly getting error messages about viruses that have bee detected on my machine, Error 404 Found, Via 1iz1np7uj6vg7f.sessionlabs.co.in, and such. Is there a way for me to stop this activity? Does Firefox have and protection software that could help? I have attached two screen shots of the type of messages I am getting. Thank you for any help you could pass my way.

Ken Downs

Open 1 20

Firefox 115.36 er on a iMac 10.13.6 is no longer fully compatible with Schwab

Just started getting messages when I log into Schwab that my browser, Firefox 115.36 esr, is not fully compatible and that I may see some performance issues. Yes I do se… (read more)

Just started getting messages when I log into Schwab that my browser, Firefox 115.36 esr, is not fully compatible and that I may see some performance issues. Yes I do see issues such as misshapen popup windows when buying/selling shares.

Open 1 90

how do i clear the cashe

Firefox Buffering contiuiously using aMac book air error " not enough band width " i ve switched to another machine Mac book pro " bbc iplaye"r str… (read more)

Firefox Buffering contiuiously using aMac book air error " not enough band width " i ve switched to another machine Mac book pro " bbc iplaye"r streming normally.

Open 1 40

i find it amazing that firefox does not recognize bell canada which is my email...

i find it amazing that firefox does not recognize that my bell email is legitimate... for a while i blamed MY computer as it is older not so... it comes down to the fact… (read more)

i find it amazing that firefox does not recognize that my bell email is legitimate... for a while i blamed MY computer as it is older not so... it comes down to the fact firefox is constantly showing problem loading page... for years i have been receiving ekos surveys again there it is problem loading page thus this morning when it stated problem loading page i overrode it & opened the survey page & completed the survey my first in months... it comes down to firefox... when i am comfortable i accept when not comfortable i ignore & move on...

Open 1

cannot complete login to yahoo mail after latest firefox update

Since the latest firefox update, I cannot complete log in to yahoo mail account. I've been a Firefox user for over 14 years. It asks for authenication preference, then w… (read more)

Since the latest firefox update, I cannot complete log in to yahoo mail account. I've been a Firefox user for over 14 years. It asks for authenication preference, then will not complete it. This is only since latest update form firefox. I'm on an older Macbook pro but everything else works.

Open 1 30

Some websites stopped loading after updating to Firefox ESR 115 on macOS High Sierra

Hi, I'm running macOS High Sierra 10.13.3. After Firefox automatically updated me to the Extended Support Release 15.42.0esr (64-bits), some websites no longer load. The … (read more)

Hi,

I'm running macOS High Sierra 10.13.3. After Firefox automatically updated me to the Extended Support Release 15.42.0esr (64-bits), some websites no longer load. The page loads blank or the site never finishes loading. Before the update, the previous version of Firefox ran very well on this Mac all the sites I use opened normally. My questions: 1. Is it possible to revert to the Firefox version I was using before this

  update? If so, which version should I install, and what is the safe way to
  downgrade? I've read that downgrading can affect my profile.

2. If reverting is not recommended, is there any setting within ESR 115 that

  could restore access to these sites?

Thanks in advance.

Open 1

wonkette.com no longer works

Starting about a week ago I can no longer access wonkette.com. The home screen shows up fine but I can't proceed any further. I'm running firefox 115.41.0esr (64-bit) on … (read more)

Starting about a week ago I can no longer access wonkette.com. The home screen shows up fine but I can't proceed any further. I'm running firefox 115.41.0esr (64-bit) on a mac running 10.13.6. If it's any help, I see this message on the browser console: 14:07:44.314 Uncaught TypeError: Intl.Segmenter is not a constructor

   82776 https://substackcdn.com/bundle/static/js/72452.22ba7053.js:1
   o https://substackcdn.com/bundle/static/js/welcome.e57670a3.js:1
   4392 https://substackcdn.com/bundle/static/js/46444.6656eccf.js:1
   o https://substackcdn.com/bundle/static/js/welcome.e57670a3.js:1
   66565 https://substackcdn.com/bundle/static/js/19310.23163f3b.js:30
   o https://substackcdn.com/bundle/static/js/welcome.e57670a3.js:1
   53928 https://substackcdn.com/bundle/static/js/75590.23c30c29.js:1
   o https://substackcdn.com/bundle/static/js/welcome.e57670a3.js:1
   25757 https://substackcdn.com/bundle/static/js/75590.23c30c29.js:1
   o https://substackcdn.com/bundle/static/js/welcome.e57670a3.js:1
   86500 https://substackcdn.com/bundle/static/js/72452.22ba7053.js:1
   o https://substackcdn.com/bundle/static/js/welcome.e57670a3.js:1
   84605 https://substackcdn.com/bundle/static/js/19310.23163f3b.js:1
   o https://substackcdn.com/bundle/static/js/welcome.e57670a3.js:1
   25158 https://substackcdn.com/bundle/static/js/44416.cb074ebb.js:1
   o https://substackcdn.com/bundle/static/js/welcome.e57670a3.js:1
   23928 https://substackcdn.com/bundle/static/js/welcome.e57670a3.js:1
   o https://substackcdn.com/bundle/static/js/welcome.e57670a3.js:1
   p https://substackcdn.com/bundle/static/js/welcome.e57670a3.js:1
   O https://substackcdn.com/bundle/static/js/welcome.e57670a3.js:1
   <anonymous> https://substackcdn.com/bundle/static/js/welcome.e57670a3.js:1
   <anonymous> https://substackcdn.com/bundle/static/js/welcome.e57670a3.js:1

The site does work with chrome Version 116.0.5845.187. Thanks in advance for any help.

Open 1

My MacBook is OS 10.13.6 - I have seen a notice saying Firefox browser is no longer supporting this OS.

I have used Firefox as my browser for many years now. But I am having difficulties with my Apple Mail App and have tried to set up email account on Gmail. Gmail/google h… (read more)

I have used Firefox as my browser for many years now. But I am having difficulties with my Apple Mail App and have tried to set up email account on Gmail. Gmail/google have message saying my Browser, ie Firefox, is no longer supported on their platform for email. I also saw a message in Firefox, saying my OS 10.13.6 is no longer supported by Firefox.

questions: can I still use Firefox if my OS stays the same (ie I don't update computer OS, not sure if I can anyway) is there a way to update Firefox to work with GMail?

Am totally confused. thanks

Open 1