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  • Archived

Are you aware of a recent "Flame" virus in Firefox looking like Microsoft Security Signature Block?

At the end of August I received a Microsoft Security Signature box on screen that looked like the ones you receive to authorize an update. I mistakenly clicked on it to … (read more)

At the end of August I received a Microsoft Security Signature box on screen that looked like the ones you receive to authorize an update. I mistakenly clicked on it to authorize it. It immediately started a massive download on my server. I have been trying to get rid of it with no luck. I just noticed it is beginning again. have to sign off.

Asked by JAMBiBm 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

Can you add an Add Password to the Saved Password window?

There are some sites that do not prompt Firefox to save my password. Is it impossible to add an Add Password to the saved passwords screen for times when I revisit the s… (read more)

There are some sites that do not prompt Firefox to save my password.

Is it impossible to add an Add Password to the saved passwords screen for times when I revisit the site?

Asked by monkeypunch 6 years ago

Last reply by roscomouse 5 years ago

  • Archived

Unresponsive firefox. Won't close so I can't uninstall it. Unable to shutdown or restart computer because it will not close and is completely unresponsive. Help

I used to stand by firefox; now I've been forced to use Google Chrome; which is insanely xxxxxx compared to Firefox (That is, when Firefox ISN'T A xxxxxxx UNRESPONSIVE BL… (read more)

I used to stand by firefox; now I've been forced to use Google Chrome; which is insanely xxxxxx compared to Firefox (That is, when Firefox ISN'T A xxxxxxx UNRESPONSIVE BLACKHOLE THAT RUINS MY BRAND NEW COMPUTER).

Thank you

and sorry for the profanity but xxxx mozilla

Asked by sam.salinas 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

my website wont display right on firefox

Hi my website wont display right on firefox, website is www.nexu.co.il in chrome and IE it works very well, only at firefox i have this issue \= what is the problem … (read more)

Hi my website wont display right on firefox, website is www.nexu.co.il

in chrome and IE it works very well, only at firefox i have this issue \= what is the problem

Asked by munky123 5 years ago

Last reply by the-edmeister 5 years ago

  • Archived

Possible Bug In Firefox for Mac on Retina Macs only

There appears to be a problem that only occurs in Firefox for the Mac, and only on retina devices (works fine on non-retina macs). It involves the images on a slider flic… (read more)

There appears to be a problem that only occurs in Firefox for the Mac, and only on retina devices (works fine on non-retina macs). It involves the images on a slider flickering, which can best be seen here:

http://vinehousestudios.co.uk - Real life implementation showing the problem

Please advise...

Regards,

Simon Guiliard.

Asked by sguilliard 5 years ago

Last reply by guigs 5 years ago

  • Archived

Some videos on YouTube are not working

Vevo or any other official music videos are not playing in Firefox. After loading for 10 seconds, I am getting "An Error occurred" error. I don't have this problem with o… (read more)

Vevo or any other official music videos are not playing in Firefox. After loading for 10 seconds, I am getting "An Error occurred" error. I don't have this problem with other videos. This problem occurred yesterday, although I didn't do any system changes or software updates during the day. In Internet Explorer 11 which using HTML5 Player by default, those videos are starting to play but only after 10 seconds load and not immediately like other videos. When forcing HTML5 Player in Firefox those videos are starting to play after 10 seconds load like in IE but HTML5 Player is very instable in Firefox. Software wise everything is up to date and I already reinstalled both Firefox and IE but the problem is still there. Even System Restore didn't help. Net research also didn't bring any solutions.

Asked by United123 5 years ago

Last reply by guigs 5 years ago

  • Archived

Firefox Exploit Screen-Captures

Hi guys, Well, I think I bring here a very interesting thing for the Mozilla team. I found I have some sort of exploit which takes screen captures whenever I click on any… (read more)

Hi guys, Well, I think I bring here a very interesting thing for the Mozilla team. I found I have some sort of exploit which takes screen captures whenever I click on any web page. It is specially active whenever you are entering sensitive information like when I log-in onto site accounts, o whenever I check something on the bank. I checked processes using process explorer, and everything points at Mozilla being very active and nothing else. I check the creation of those screen captures and they are always, there. I normally kill every process which is not necessary, and the ones left are just essential. I ran several bootable antivirues like Eset, Kaspersky and Bitdefender and they don't detect anything weird. I removed from a bootable CD all temp files this "thing" creates while making files and take snap of my screen. I goes back on when you are back on Windows. I know that something was going on when on the bank site I had a AVG-antivirus alert saying that an exploit was active and gave me the option to remove it. Other than that, you don't feel a thing. As said, it goes back the alert everytime you visit the bank and some other log-ins, specially while banking. I also disable all Firefox add-ons, as well as the Java on my computer -I believe there's some connection with Java here-. I have the suspicion that it is pdf/exploit coz I saw a glimpse of that name while uninstalling something which I thing was Facemoods. Not too sure how it got there. So there, guys!! I don't know where this "thing" resides, really does -it could be doing more things-, or how to get rid of it. PS: I saw a while ago that I have to mozilla folder hanging from "program files". One is mozilla.bak. I'm digging into this now. Any shed on this, you pros!! I'm not a pro myself, yet I love IT :-) Thanks a bunch in advance to anyone taking the time to solve the one big problem Firefox has and is going to have in the short run. BR F

Asked by Fistro 5 years ago

Last reply by guigs 5 years ago

  • Archived

usally when i open a tab firefox crashes how do i fix this?

when i open a new tab it stays there until i search for something then Firefox crashes. i am running windows 7xp. and running 32.0.2 version of Firefox here is a list of… (read more)

when i open a new tab it stays there until i search for something then Firefox crashes. i am running windows 7xp. and running 32.0.2 version of Firefox here is a list of my last 10 crash reports bp-a370f65d-4e60-400e-a8b3-bab8a2141011 15 minutes ago bp-316a3f8f-0775-4b62-be57-bc0c02141011 15 minutes ago bp-72f4e73f-337c-4228-afb9-835cc2141011 19 minutes ago bp-fe79e622-9242-4f85-940f-16ca62141011 26 minutes ago bp-749dbfbc-ed09-4403-8941-c2fec2141011 26 minutes ago bp-f3ac0934-690a-484c-991a-d70972141010 1 day ago bp-5d5f05e4-d82d-4798-b273-3a6d52141010 1 day ago bp-5d7b93b4-95a3-4603-863c-bebac2141010 1 day ago bp-a8fd0ad5-7bef-46ce-86dc-532ee2141010 2 days ago bp-a56e2617-e1eb-4fdc-91ab-23be52141009 2 days ago and a list of my extensions Astromenda NT 11.0.2 false {424b0d11-e7fe-4a04-b7df-8f2c77f58aaf} Astromenda Search Addon 1.2 false {ad7ce998-a77b-4062-9ffb-1d0b7cb23183} BlockAndSurf 1.179 false {56791912-F4C2-417E-D654-2D99CBE99C83} CheckMeUp 1.179 false {CD3858A7-9F92-BD0F-0583-1E9D178F7598} Fast Start 4.3.0 false faststartff@gmail.com Microsoft .NET Framework Assistant 0.0.0 false {20a82645-c095-46ed-80e3-08825760534b} PriceFountain 1.0 false {b6a94784-0ffb-4121-88c6-435139067ee2} YouTube Enhancer Plus 3.3.2 false firefoxaddon@youtubeenhancer.com

Asked by dion69 5 years ago

Last reply by cor-el 5 years ago

  • Archived

Website lookup takes over current tab

I use browse by name queries to surf a good part of the internet, but there's a weird thing going on with the Fox and it's a strange operation. Whenever I type in the na… (read more)

I use browse by name queries to surf a good part of the internet, but there's a weird thing going on with the Fox and it's a strange operation.

Whenever I type in the name of a website hit enter and then goto a different tab, the page loads on the tab I changed to, not the original tab.

I start with Tab 1 and request cnet in BBN. I change to Tab 2 which has facebook loaded and I'm looking through it.

Request completes

Tab 1 has cnet in a google search Tab 2 has changed to cnet.com by itself.

How do I make this stop?

Asked by chattphotos 5 years ago

Last reply by guigs 5 years ago

  • Archived

tried to install a ID masking program. Deleted it but now times out on every bookmarked web site. Uninstaled Firefox then reinstalled but get same problem. HELP

If I type in a search it will give me a page but will time out when I try to go to the site. It will time out when starting, will not go to my homepage. No problems that … (read more)

If I type in a search it will give me a page but will time out when I try to go to the site. It will time out when starting, will not go to my homepage. No problems that I noticed before Mask program install.

Asked by Echo5 5 years ago

Last reply by guigs 5 years ago

  • Archived

Firefox and Thunderbird do not connect to the net, and they also hang.. What is the Fix?

In the blink of an eye, both Thunderbird and Firefox have BOTH STOPPED connecting to the Net. let me share with you what I have done... and what has been unsuccessful t… (read more)

In the blink of an eye, both Thunderbird and Firefox have BOTH STOPPED connecting to the Net. let me share with you what I have done... and what has been unsuccessful this far.

System & Software Pertinents.. Windows 7 x64 System running a i7 Intel CPU, with 8 GB of RAM and a 500 GB Drive. Thunderbird is Version 24.2 Firefox is Version 27.

Here are the specific things that I have done, POST problem, to try and solve..

A) Check firewall settings... BOTH programs are cleared for Bit Passage

B) Check Anti-Virus.... Anti-Virus Disabled.. UNINSTALLED and Registry Cleaned.. still has the problem persisting..

C) Deleted and Reinstalled Thunderbird & Firefox Working Directories (without deleting User Profiles)... Problem still persisting..

D) Created NEW Profile with Profile Mgr in Firefox.. no go...

E) RAN WHOLE System VIRAL/MALWARE Check... .. No infections..

F) FRESH REINSTALLS of Thunderbird and Firefox... NO go...

G) Checked Processes using ENUM and DNS Checks... both check out fine!

H) OTHER browsers connect... OPERA.. Chrome and IE even... Also, Sea Monkey... but not Firefox.

In TRYING to create an e.mail account, Thunderbird's Account Creation interface sits there attempting to connect... no connection achieved...

Any help that you can offer is appreciated!!

Thank you all, in advance!

Asked by Suigeneris 5 years ago

Last reply by Toad-Hall 5 years ago

  • Archived

My browser stored someone else's online bank account login details

I often use the hungarian OTP bank online bank service nly on my personal macbook. Nobody else uses my comp. Last time when I tried to log in, the username and the accou… (read more)

I often use the hungarian OTP bank online bank service nly on my personal macbook. Nobody else uses my comp. Last time when I tried to log in, the username and the account number (these are login data) were not mine! These werent a fake numbers, these were someone else's login details. The password field is always empty and at first glance I did not realize this fake numbers, I just typed my password and the login was unsuccesfull. When I checked the account number I realized these were unknown numbers, not mine. How does it happen?

Asked by Csikitimi 5 years ago

Last reply by guigs 5 years ago

  • Archived

How do I fix Firefox when the page freezes ?

Please help my Firefox has started to freeze when I go to the next page of anything. It hangs for about what seems like 30 seconds, which can get quite annoying when your… (read more)

Please help my Firefox has started to freeze when I go to the next page of anything. It hangs for about what seems like 30 seconds, which can get quite annoying when your in a hurry. Is there a straightforward and uncomplicated way of fixing this, it didn't happen before the last two updates so I'm wondering if it's something to do with that. Thank you.

Asked by Jumbochick 5 years ago

Last reply by guigs 5 years ago

  • Archived

Firefox and Thunderbird creates CGLog files in /tmp on my Mac. It contains a lot of info related to keyboard and mouse (keys, scrolls, clicks!) I am concerned!

These files mostly contains following lines: Firefox and Thunderbird creates CGLog files in /tmp on my Mac. It contains a lot of info related to keyboard and mouse (keys,… (read more)

These files mostly contains following lines:

Firefox and Thunderbird creates CGLog files in /tmp on my Mac. It contains a lot of info related to keyboard and mouse (keys, scrolls, clicks!) I am concerned!

--- flushing event log at XXXX.XXXXXXXX --- 432138.5090574 (Firefox): CGSGetNextEventRecordInternal: XXXX.XXXXXX loc (-XXXX, XXXX) conn 0xXXXXX MouseMoved win 0xXXXX (click 1)

and the most scaring:

XXXX.XXXXX (Firefox): CGSGetNextEventRecordInternal: XXXX.XXXXX loc (xxx.xx, xxx.xx) conn 0xXXX KeyDown win 0x0 flags 0xa00100 set 252 char 63233; key 125 data -2303 special 0 repeat 0 keybd 44

Why it happens? Is it dangerous? How can I turn it off?

I saw that on the latest Firefox release for Mac and on Firefox ESR 31.2.0 for Mac I saw that on Thunderbird release for Mac 31.2.0

Asked by ssk1000 5 years ago

Last reply by dveditz 5 years ago

  • Archived

Some internet video players have choppy video it goes back and forth between frames.

Some internet video players give you a hint saying to press Esc to exit full screen. I think that the video players that do this use a Mp4 video formats, my problem is th… (read more)

Some internet video players give you a hint saying to press Esc to exit full screen. I think that the video players that do this use a Mp4 video formats, my problem is that the video goes back and forth between the next and previous frame of the video. he video advances but it has to jump some frames to catch up after going back and forth the sound doesn't jump or gets choppy the sound works fine its just the video. I updated Firefox, Java, and Flash Player but it dint help I works smoothly on Google Chrome.

Asked by Eric1191 5 years ago

Last reply by guigs 5 years ago

  • Archived

How to deploy disabled Firefox as the default PDF viewer via GPO

I am trying to change the settings of 204 Windows 7 PCs. They all use Firefox and with have Adobe Acrobat XI. I would like to know how to use the Mozilla Administrative T… (read more)

I am trying to change the settings of 204 Windows 7 PCs. They all use Firefox and with have Adobe Acrobat XI. I would like to know how to use the Mozilla Administrative Template or how to create a GPO to change the default pdf viewer in Firefox to Acrobat XI.

Asked by pjearley 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

once again after a years of working, videos are freezing again after update

A year ago, I had a video freezing problem. disabling hardware accelorator appeared to work, but doesn't work now for same exact problem. tried other solutions that… (read more)

A year ago, I had a video freezing problem. disabling hardware accelorator appeared to work, but doesn't work now for same exact problem. tried other solutions that were suggested a yer ago. Nothing work. It appeared that the video problem fixed itself. This is very fustrating that this is happening again and makes me believe that firefox never solved the initial problem after a year

Asked by shutterclicker 5 years ago

Last reply by alan_r 5 years ago

  • Archived

Probable 'deadly embrace' memory allocation issue between Firefox and Microsoft Update

I had my usual "several" (probably 3 to 5) Firefox windows/tabs open ... and Microsoft decided to send an update to my Windows 7 box. I observed Firefox memory use rise r… (read more)

I had my usual "several" (probably 3 to 5) Firefox windows/tabs open ... and Microsoft decided to send an update to my Windows 7 box.

I observed Firefox memory use rise rapidly to nearly 800MB ... while netsvcs.exe did approximately the same thing. (This machine has 2GB of RAM.)

Fortunately I had Windows Performance Monitor running, and was able to determine that Windows Update was the competing activity ... and after-the-fact, determined that it had been installing an update to MS Security Essentials (basically a malware signature update - and I have the ID of the specific update, but since it is a security update, I'm hesitant to post that detail in a quasi-public forum). Usually, such updates install quickly and transparently. I also cannot tell, with confidence, whether the memory consumption was from the process of installing the signature - or the process of scanning for malware presence after the sig was installed (although I'd *guess* the latter). I believe both of those aspects execute within netsvcs.exe.

This happened over a period of approximately an hour, during which about all I could do was "sniff around" to identify the culprits; eventually I killed the Firefox process (hoping that its History feature would allow me to return to my open tabs... which was not quite true).

I have reported the event to Microsoft as well, as it could equally be their problem.

Suggestion: Add instrumentation to Firefox to capture data on sudden increases in RAM use - paying particular attention to outside-the-norm values, in relatively short time periods (minutes, not hours) that do not self-resolve ... and consider whether Firefox can be more aggressive at releasing memory it has "claimed," when things go bad.

(Perhaps collect high-level "physical memory available" data when things begin to "go bad," and capture the "footprint" of Firefox memory use... And perhaps add intelligence to log memory allocation failures somewhere. I don't know with certainty if the issue was fragmentation, or the sheer amount requested, but experience and grey-hair lead me to suspect the former. The only Firefox window/tab that I know might have been a high-memory-consumer was a moderate-sized Google Map covering an urban area of several dozen square miles, so it was a complex image.)

Not suggesting this is Firefox's "fault" -- clearly, both processes were "to blame" in the sense that they didn't handle the situation well... but Firefox might handle it better.

I've seen (and reported) quite a series of memory-utilization issues since 28.0 ... perhaps it's time for a "tiger team" to look into these.

AH - one other detail: I keep Firefox pinned to the Windows task bar, and when it starts, it asks me which profile I want to use (of about 5 choices). When restarting Firefox after identifying all the above... I found that it no longer asked me to choose a profile, and the profile it opened was clearly NOT my most-common profile, which includes (e.g.) all my most-common, site-specific login information. I had to mess around for several minutes to get this profile "back" up and running, and I did not make note of what I tried during that effort.

Asked by BillM 5 years ago

Last reply by FredMcD 5 years ago