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My firefox browser suddenly closed 12/29 and I can't get it to come on again.

I was running Mozilla as usual and suddenly everything disappeared. I tried clicking on my shortcut again and nothing. Tried again today and nothing. Can you help, ple… (read more)

I was running Mozilla as usual and suddenly everything disappeared. I tried clicking on my shortcut again and nothing. Tried again today and nothing. Can you help, please?

Asked by Mama3ear 4 years ago

Answered by Mama3ear 4 years ago

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why am I getting a spinning 'goggle chrome' type image. How do I turn off?

Everything in the browser window freezes while this spinning "google chrome" image goes on and then stops. How do I turn that off?? I can click outside the browser window… (read more)

Everything in the browser window freezes while this spinning "google chrome" image goes on and then stops. How do I turn that off?? I can click outside the browser window and I get the "arrow", but when I mouse over my yahoo mail window it stops and freezes and I get the spinning thing. Like it just did it right now and I couldn't finish typing until it stopped.

Asked by sdehner 4 years ago

Answered by FredMcD 4 years ago

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firfox lag and bring an not responding message when i switch from tab to tab or open a new one

when i click on to any link and ask to open it in new tab the whole program is stoped for nearly 10 seconds and when i click at any thing it says firefox is not respondin… (read more)

when i click on to any link and ask to open it in new tab the whole program is stoped for nearly 10 seconds and when i click at any thing it says firefox is not responding .the same happens when i switch from tab to tab the program lags and said the same not responding msg and then work after a while.

this really happens a lot i wish you solve it.
I am a new member to firefox and i start to love it but this made me think about it.

In the photo i just clicked on another tab.

Asked by ahm_yasser94 4 years ago

Answered by FredMcD 4 years ago

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My Firefox menu UI on one use freezes & browser UI freezes when resizing.

My Firefox menu UI on one use freezes, causing the menus to disappear & browser UI freezes when resizing or making videos full screen then back to normal. Basically … (read more)

My Firefox menu UI on one use freezes, causing the menus to disappear & browser UI freezes when resizing or making videos full screen then back to normal. Basically this https://www.youtube.com/watch?v=a37waE9jEOI

Asked by th3g33k3d 3 years ago

Answered by FredMcD 3 years ago

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Can not search internet on fire fox locks out constanly how to fix this

Every time I try to search on fire fox it locks up after I select an item listed on the resulting page. It does not let me out of this page even if I do control alt dele… (read more)

Every time I try to search on fire fox it locks up after I select an item listed on the resulting page. It does not let me out of this page even if I do control alt delete must shut computer off to start over on a search. Do not know how to fix this not computer functional person.

Asked by helpsara 3 years ago

Answered by FredMcD 3 years ago

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Computer freezes with website ucs.psu.edu/zimbra/mail

When I'm using my email on Firefox at ucs.psu.edu/zimbra/mail and try to compose a message, my entire computer (PC, SONY Vaio) freezes (mouse unmoveable as well) and I ha… (read more)

When I'm using my email on Firefox at ucs.psu.edu/zimbra/mail and try to compose a message, my entire computer (PC, SONY Vaio) freezes (mouse unmoveable as well) and I have to hold down the power button to shut the computer down. This only happens with Firefox (I'm using version 50.1.0). I'm also able to view the mail, but as soon as I hit "Reply" or "Compose" my cursor freezes up and nothing responds. Please help!

Asked by confooseddesi89 3 years ago

Answered by confooseddesi89 3 years ago

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Firefox Won't do Anything

I had been having problems with firefox since a few months ago. When I opened it, it worked really good, but two or three hours later it got reeeally slow, and when check… (read more)

I had been having problems with firefox since a few months ago. When I opened it, it worked really good, but two or three hours later it got reeeally slow, and when checking the Windows Task Manager it said that Firefox was using about 2.5 RAM GB and I had to restart Firefox. The real problem started when I got sick of the previous issue and tried to fix it. and what kind of fixed that problem was refreshing Firefox (reinstall it didn't worked and I say "kind of fixed it" because only made the problem to take a bit longer).

I was so happy that I got like 5 hours on Firefox but then it got slow again and tried to restart it but... Firefox didn't do anything, just kind of freezd in the start (see image below). In this stage, won't even try to load anything, if I type an address and press enter, it won’t do anything, I can open the menu and open tabs, windows and private windows but all of them are the same. The only way to close firefox is by this menu (the X button in the top right corner doesn’t work). I can’t even load the add-ons page, nor the settings page. I have access to the help menu to refresh firefox but that fixes the problem only for one session (if I close and/or restart firefox, the problem returns).

I tried all what is said here: https://support.mozilla.org/en-US/kb/troubleshoot-and-diagnose-firefox-problems but didn’t work or worked just for one session (reinstall, refresh and new profile solutions work for a single session, but the problem with the RAM persists, doesn't even work with safe mode).

I tried the solution given here: https://support.mozilla.org/en-US/questions/1021896 but won’t work not even for a single session. I neeeeeed help! Thanks!

Asked by Raaul 3 years ago

Answered by FredMcD 3 years ago

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Which process should I end to kill Firefox 57.0?

Occasionally, any piece of complex software will stop responding, and need to be forcibly shut down. I had such an event today when the right-click (context) menus and t… (read more)

Occasionally, any piece of complex software will stop responding, and need to be forcibly shut down. I had such an event today when the right-click (context) menus and title-bar menus wouldn't appear. However, since upgrading to FF 57, I now see about 6 Firefox tasks and 6 firefox.exe processes in the Task Manager (Windows 10).

I like the feature of being able to restart Firefox (after killing it) and have my previous session restored, but the processes aren't really distinguishable in Task Manager, so I don't know which one to end/kill. I had to kill a few of them today before I stumbled upon the "main" process and Firefox disappeared. Can you help me to identify the main process for next time?

Asked by azinyk 2 years ago

Answered by azinyk 2 years ago

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Adobe Flash causing Firefox to hand and not respond.

I'm using adobe flash on manual activation and it's causing Firefox to hang indefinitely. Disabling Hardware Accel cause Firefox to be unusable. Please help. I have no id… (read more)

I'm using adobe flash on manual activation and it's causing Firefox to hang indefinitely. Disabling Hardware Accel cause Firefox to be unusable. Please help. I have no idea what went wrong.

Asked by henryho96 1 year ago

Answered by FredMcD 1 year ago

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Firefox won't open, quit, force quit or finder quit. Help!

I can't open a new window. I can't select preferences. I can't shut it down even when I try to force quit. Going to the finder and shutting down does not work. This p… (read more)

I can't open a new window. I can't select preferences. I can't shut it down even when I try to force quit. Going to the finder and shutting down does not work. This prevents me from shutting down my computer.

Asked by nerakbow 5 years ago

Answered by cor-el 5 years ago

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Ramdisk Adobe Flash content

Adobe Flash videos (YouTube etc.) stutter and freeze for a half of a second every now and then. This didn't happen when the cache was saved to my disk. memory Number of e… (read more)

Adobe Flash videos (YouTube etc.) stutter and freeze for a half of a second every now and then. This didn't happen when the cache was saved to my disk.

memory

Number of entries: 227 Maximum storage size: 32768 KiB Storage in use: 1982 KiB Storage disk location: none, only stored in memory List Cache Entries

disk

Number of entries: 5034 Maximum storage size: 1024000 KiB Storage in use: 50169 KiB Storage disk location: Z:\FF_cache\cache2 List Cache Entries

appcache

Number of entries: 131 Maximum storage size: 512000 KiB Storage in use: 3237 KiB Storage disk location: Z:\FF_cache\OfflineCache List Cache Entries

Asked by nicoX 5 years ago

Answered by ideato 5 years ago

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Firefox notification in lower right of screen freezes Windows 7

It seems that recently Firefox (perhaps the pop-up notifications) are freezing my Windows 7 machine. I have used Firefox for years without this problem. During the pas… (read more)

It seems that recently Firefox (perhaps the pop-up notifications) are freezing my Windows 7 machine. I have used Firefox for years without this problem. During the past weeks I notice that system freezes seem to happen when a Firefox pop-up notification appears at the lower right of the screen (e.g. Firefox 38.0.5 is available ...). The mouse will continue to move the cursor on the screen for a few seconds, then that freezes to. I get no response from the keyboard, even CTRL-ALT-DEL and power button fail to reboot the machine; I must remove and reattach the power cord.

Hoping that Mozilla had fixed the problem I updated today to Firefox 39.0, but when a Firefox browser plugin presented a notification in the lower right of the screen the system froze again. I do not have this freeze problem when Mozilla Thunderbird presents a notification in the lower right of the screen (e.g. XXXXXX received 6 new messages).

Asked by cevsocial 5 years ago

Answered by cor-el 5 years ago

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every time I click a link to YouTube firefox freezes and I have to force it closed with the task manager

If I hit a link in Facebook and it is a YouTube video, Firefox goes unresponsive and I have to open the task manager and close Firefox. This happens even if it opens in a… (read more)

If I hit a link in Facebook and it is a YouTube video, Firefox goes unresponsive and I have to open the task manager and close Firefox. This happens even if it opens in a new window. I can't even open YouTube on its own without having this happen, can you tell me why? I do have three links that I have bookmarked that are YouTube videos and they play fine, but nothing else.

Asked by llahair 1 year ago

Answered by FredMcD 1 year ago

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I can not get the menu button to work

I am running Firefox on Linux Mint 13 Maya. For some reason many of the buttons in Firefox (not on webpages but in FireFox itself) do not respond to mouse clicks. I have… (read more)

I am running Firefox on Linux Mint 13 Maya. For some reason many of the buttons in Firefox (not on webpages but in FireFox itself) do not respond to mouse clicks. I have tried Safemode, refresh/restore and uninstall/reboot/reinstall. Still the same problem. I have a hard time accessing settings because the menu button is one of those that "depresses" but does not respond to any mouse clicks. Also I can not activate or deactivate plugins because of the same problem.

Asked by MilwTD 5 years ago

Answered by MilwTD 5 years ago

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ubuntu 15.04: firefox freezes, plugin-container using 90% CPU, 11GB RAM

Every now and then (maybe once a week on average), Firefox suddenly freezes, and checking 'top' shows that the plugin-container is using 90%+ of both CPU and RAM (I have … (read more)

Every now and then (maybe once a week on average), Firefox suddenly freezes, and checking 'top' shows that the plugin-container is using 90%+ of both CPU and RAM (I have 12 GB of RAM). So I kill firefox, and when I restart, it is running as normal again.

For extensions, I only have LeechBlock (and Ubuntu Modifications). For plugins I have Flash, Java, OpenH264 Video Codec, and iTunes application detector (apparently). Flash and Java are both up-to-date.


Since the problem happens somewhat rarely, I haven't been able to reproduce it or track down any kind of cause, but I thought it merited reporting anyway; a web search didn't seem to show anyone else reporting the same problem.

Asked by william-vdk 4 years ago

Answered by James 4 years ago

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Since installing el capitan, my firefox will not respond to any key strokes of track pad actions until I move away to another window and then come back

If I click on a blank field no cursor appears. If I click on another window eg. a safari window and then come back to firefox, the cursor is now in the field I clicked on… (read more)

If I click on a blank field no cursor appears. If I click on another window eg. a safari window and then come back to firefox, the cursor is now in the field I clicked on. Then I type in e.g. a dollar amount, but no numbers appear then I go to safari and comeback to firefox and the numbers are there. Then I try to scroll down using my trackpad and nothing moves then go to safari and come back and the screen has scrolled. The same happens if I go to another window e.g. open office and then return. This began after installing el capitan. At first I may have had a lack of RAM, but I have taken care of this. Ideas? Is there any way to reinstall Firefox completely, preferably without losing my bookmarks to see if this helps? I'm on version 43.0.2.

Asked by charlesPr 4 years ago

Answered by FredMcD 4 years ago

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Red screen locking Firefox saying Firefox_Critical_Error

I am getting a solid red screen with screeching sound saying a web site is trying to do something to my computer and that it's a FIREFOX CRITICAL ERROR and I need to call… (read more)

I am getting a solid red screen with screeching sound saying a web site is trying to do something to my computer and that it's a FIREFOX CRITICAL ERROR and I need to call help desk. The only way I have found to close the window is to open Task Manager and close Firefox. Sometimes after rebooting the page will go away for a period of time but it always comes back. HELP! How do I get rid of this monster? The Windows 10 Virus scanner won't clear it and neither will Malwarebytes malware scanner.

Thank you, Jake

Asked by jakebe2 2 years ago

Answered by jscher2000 2 years ago

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Firefox freezes if I have more than 4 or 5 tabs open

For the past few months (it's October 2017) after starting the browser I can open 3 tabs tops before the browser slows down incredibly, things load slower, videos stop an… (read more)

For the past few months (it's October 2017) after starting the browser I can open 3 tabs tops before the browser slows down incredibly, things load slower, videos stop and start, ads don't close quickly. Eventually, 3 tabs or more tabs, the whole thing comes to a halt and freezes and I have to restart. I've cleared my history. Doesn't help. I don't know what to do. Thanks for any help.

Asked by JenniferOcious 2 years ago

Answered by FredMcD 2 years ago